I‘be been a customer here since 2010. Jenn,Jim and staff are on the ball! I switched from a larger unit to a smaller one seamlessly. 11 years is a long time! New apps, etc. The facility is always clean, and accessible. I can’t say enough good things about Public Storage and this location and the staff! Thank you for a great experience!
This is the cleanest storage unit I have ever seen. The staff have been friendly and professional. They explained how to rent online so I did not have to make time to go into the office. The directions to my space were easy to understand and my unit was clean and ready when I moved in. Top notch service here.
This has been a great storage experience from start to finish. The early hours access are convenient. Its clean and the people are friendly.
Renting this storage space has been the easiest part of my move. After making a reservation the location called and I paid for my space on the web site. The movers found my space where the local office described and it was enough room for everything. Flawless!
Jenn, Mike and Mel were great and always helpful!
My grandmother Rhona goes to Tracey and always has an excellent experience. Tracey meets her at her car every trip and very accommodating, making for a pleasant and easy trip. Highly recommend!
Tracey at the Marlton Office is wonderful and very helpful. She is an asset to your company. We are long time customers and this is best service we have ever had.
Updating my review: This is still the best location for storage! And Jenn is the best facility manager! (Told you I was gonna say it!)As promised were back! We simply have too much stuff but went back to our favorite storage place. Jennifer always provides great customer service and advice. Weve always been happy here.
10 Stars if I could give them that!! Theyre so accommodating & helpful with all our needs. Jen in the office is a super star & is always on top of it! Dont hesitate to check them out, theyve got you covered!
Nice understanding people that work with you and help you find what you need, they take the time to explain everything and show you what they have so that you were happy with what you’re getting… It’s easy
Great experience! Very professional service and answered all of my questions. I would highly recommend this facility.
Jenn was friendly and helpful, A+ for customer service. They didnt have my original storage unit reservation available 5x10, but gave me a bigger unit for the same cost. Unit and facility is clean and well lit.
Great customer service by Jenn (again!), she is wonderful!!! We are repeat customers at this same location because we were so pleased with our previous experience. The storage rooms are clean, secure and easy to get to...very professional, highly recommend!
This has been a great storage facility and I havent had any problems. I made a reservation on the website but the person Ive worked with the most is the facility manager Jenn. Shes been informative and explains things in a way thats easy to understand. And shes really friendly too which is good because of my social anxiety and it helped put me at ease. The space is clean and I definitely feel my belongings are safe.
Its been a great ever since I started renting. When I have a question I go to see Jen but I mostly pay my bill on their website. My apartment is close so the entrance is very easy though I remember getting lost my first time. She keeps it very clean.
Very smooth sign up and move in experience. The manager, Jenn, is very friendly, knowledgeable and helpful. Space was very clean for a public rental storage
Professional staff and efficiency! Would recommend this facility to anyone.
Nice size space. Good location. Good people.. Good vary of boxes and discounts too.
My new apartment is too small so I got storage. The process was very easy and I did it all online. Using the app to open the gate is great.
I was reminded today to write this after so long. Visiting our space today I had a question about my account so I went to the front office. It was locked. I saw Jennifer driving her little cart so I asked her. She stopped what she was doing to talk with me. She was very friendly and helpful.
Meeting Jenn Tait was a pleasure. She was very professional and kind. She also was very detailed when explaining the policies.
I am finally closing on a place and have been with Public Storage for over a year. I stopped in today to make my final payment. The ladies in the office, Tracy and Kaitlyn, are fabulous. Everyone I have dealt with here has been so friendly, kind, and helpful. These ladies really made my day today! Amazing customer service from Tracy and Kaitlyn. I feel like eventhough Im leaving soon that my experience has been fantastic. I sad to go, but they seen genuinely happy for my new chapter just like I am!
My employer has had a unit for years in the climate area. I usually visit twice a week and its always clean. The employees are very friendly. The company keeps updating the facility.
They got nice phone people and the web rent wasnt hard.
Exceptional customer service. Everyone here is very professional and informative. I am very pleased with the utmost care and respect they treat all of their customers with. I tell my friends and family all the time to go to Public Storage when they need somewhere to put their things. Great jobs guys!
Totally stoked about the gate upgrade! This makes my trips even faster. Great job!
Enjoyable experience holding, checking out, and moving into a unit. Jenn was very friendly and helpful! Made a stressful move a little easier!
Fantastic customer service. The ladies at the front desk were so kind and informative. This company is really serious about your safety and I like that! Came in yesterday for some boxes and they required you to wear a mask and only one person is allowed inside at a time. This actually lead to a completely personalized experience. Could not be happier with the service I received from Kaitlyn and Jenn. Thanks for all your help ladies and stay safe!!!
I have rented storage for much of my adult life and have seen many levels of quality in my travels. This Public Storage facility is clean and well maintained. The managers are always readily available when assistance is required. I have always been greeted with a warm smile. Every visit to storage is an enjoyable experience.
Its a one stop shop. Convenient close to my apartment. They have boxes when I need them. Also fabulous customer service!
Public storage on Route 70 in Marlton has the BEST employees, the BEST customer service, and the BEST management! Every time I go in there for my storage needs, whether it be for supplies or checking out a unit, EVERYONE is friendly, helpful and knowledgeable. THANK YOU Public Storage, for hiring such superb staff to run your locations. A special shout out to Jenn and Kaitlyn for helping me with my moving needs today. ;)
Jenn, Kaitlyn, and Mike are the absolute best. I have been here several times over the last few months purchasing boxes and other shipping materials for things I mail to my family and friends. They are always so helpful and friendly. Keep up the good work!!!!!!
Property manager Jennifer was great! Showed me the unit and got me through the paperwork very quickly. She’s very pleasant and helpful and truly an asset to your company!!!
Public Storage is always a good solution in my opinion. Whether in between moves, storing for college or downsizing - it’s been my go to for years. I just started renting for another move and Kaitlyn is THE BEST!!!! Helpful, resourceful and kind! I appreciated her assistance in estimating the right size unit I would need and getting me settled in on moving day! So nice. Thank you Kaitlyn!
Me and my boss went in to rent a unit for our company and the move in process was so easy and painless, the employee there really helped made this process easy
Just superb customer service - hands-down the best! Jennifer was absolutely exceptional - she always helped me figure out the best plan for my storage. I was moving items from out of state to a unit there, and I was nervous that I wasn’t going to be there as the movers brought in my items. Jennifer always worked with me right on the spot, and accommodated me and my movers in a way that was quick thinking (and she was always very gracious and compassionate). Michael and Kaitlyn were also wonderful. Moving is one of the most stressful life events - and Jennifer and the other employees really worked with me every step of the way - from the reservation, to paying for the space, and the move-in day itself!! I never knew I could be this excited about customer service - but I am!
Jennifer was very informative while helping me with a snafus on my account. She was very patient and explained what happened until I completely understood. Jennifer made me feel very confident that this issue is now resolved and will not happen again. I am also very pleased with the location of my storage space and the size of my space.
Wow! I never realized how popular storage is. I stopped into the Marlton office to look at some prices as I am moving next month and while they didnt have the size I need right now the ladies in the office were so informative and helpful. Jenn even looked up if anyone else in the area had the unit Ill need. The customer service here is superb! If you need a unit definitely come here and talk to Jenn. She and the other manager Kaitlyn were so friendly and patient. They answered all of my questions and even suggested some supplies Ill need when I start packing. Thanks again for all your help!!!
Bought a sofa bag today for my moms unit and the propert is very clean and the staff is always friendly
I started out looking at this facility while shopping price, as do most people. They were at the top of the list for best price. I wanted to look at a couple of different units to get the best fit for my needs and Jenn, the property manager made this very easy to do. The facility is clean, secure and monitored, all of which are important to me. The company has a very good reputation and has been in the business from the beginning so they have all the best practices worked out to make it easy and efficient. The property manager, Jenn explained all the options, how everything works, got me set up, checked in and ready to go without any issues. She is GREAT! I highly recommend this location.
I had my storage unit for over a year and it was nicely maintained in the climate controlled unit. The staff was always very nice and accommodating. They were great and helpful. I appreciated their knowledge, professionalism and kindness. Great experience.
Helped my dad move in this week and this location was very clean and easy to access once on property
I leased storage years ago and found my old paperwork today. Im sure the same people arent there any more but It was the cleanest storage site Ive used. The employees were always smiling. There is very conveniently Routes 70 but not as convenient south 73. Good services.
Ive always had great experiences with this company but the staff at this location always seems to go above and beyond my expectations. The ladies here are so knowledgeable and efficient. Thank you so much Jenn and Kaitlyn!!
My dad needed immediate storage to salvage contents of a flood and wanted me to help but I live hours away. He was so anxious that we face timed for the full interaction. I cannot thank Henny enough! She answered all thousand and one questions he had and was very helpfful. Thank you Henny for taking care of my dad!
Jennifer provided me excellent service, she was very courteous and informativeI would definitely recommend this site to friends and relatives
Customer service was really helpful for me and my grandmother when we went and bought boxs, even help us bring the boxs out to our car great staff
Fabulous customer service. The staff here is PHENOMENAL. Jenn is always so kind, patient, friendly, and informative. I always recomend my friends and family here when they say they need storage.
Bought mattress bags the other day for my move abd the workers there where so frendly and helpful,
Our son has rented at this location for the past 10 years and has been happy with the size space he has as well as the convenience of the location, ease of access, excellent support services from the staff. We also have enjoyed the reliable elevator service, sufficient hand trucks and the bright lighting of the corridors. Finally, our son has a job where he has to travel to many different locations and when he may need something shipped to him we have no difficulty getting what he may need from his unit and sending it off to him.
Public Storage in Marlton N.J. is the best storage place in South Jersey. Ive been there for over 10 years and it is by far the best facility. The staff is always helpful and kind, keep up the good work.
Went in to buy boxs the other day and the 2 employees there where very helpful i was able to find everything i need to help with my move
Great experience with Public Storage, Marlton, NJ. Jenn was very helpful and explained everything completely. I also know that she and her fellow associates will be there for any future questions.
As usual, property was clean, service was friendly, and products were of utmost quality. Thank you Public Storage, for an outstanding presentation. Keep up the good work! A special thank you to the members of the team at this property, specifically Jenn, Tracy, Mike and Kayla.
This is an extremely convenient location at the crossroad of two major highways Route 70 and Route 73. My move has taken me months to facilitate from packing to planning to movers. Jennifer is the facility manager and is nothing short of fabulous! She and her employees have assisted me during my every visit to gather packaging supplies and lastly my lease. I am thrilled to have found this gem!
Easy rental experience. Knowledgeable salesperson. Convenient location.Update One year later and I have nothing but good things to say about this location. The staff are often keeping the facility clean. When I have a question the manager is responsive and returns my call the same day. I have recommended this location to family and will continue to recommend. It is also very convenient to have the option of switching to a smaller locker as my storage needs evolve.
Great facility. Super clean and easy to get to. Very conveniently located on route 70 right next to route 73 by the Wawa.
Kaylee and Michael were very sweet and patient!
Awesome place to keep your stuff. The employees are friendly and ensured we had any supplies to keep our stuff protected. I def recommend!
I have used the storage services of this company for years and have been pleased with the results. Convenient, clean and secure. More recently I have been seeking advice and supplies for a move and have found this location store and personnel to be extremely helpful. Dealing with Jenn and the rest of the team at the front desk has been very helpful!
I stopped by to get some moving supplies for my mum and ran into Jennifer again. She has always been quite helpful. This trip was no exception. I can speak from experience because I had a storage space here for quite some time and always had a great experience. I will continue to recommend this location.
I have been renting parking spots and storage areas for several years. I can’t imagine going to any other storage facility in the southern New Jersey area. Jenn, Has handled my account for 4+ years with customer service that is rarely seen these days. Any questions or issues that arise she is quick to return my phone call or evaluate the situation and resolve it quickly and professionally. This location is exceptional and I highly recommend the staff to anyone in the area that is looking for extra space to rent.
Third time I have rented a storage unit here. Clean, well run. Jenn is always a pleasure to work with. Highly recommended.
Excellent help. Jenn was very accommodating and professional. Great experience.
We had a good experience with the last rental so went back again. The same management is there and we had an equally great experience. Access is controlled by the gate code so we come and go on our schedule. The employees are friendly and wave when they see us. Well continue to recommend the Public Storage Route 70 and Route 73 spot. And well keep coming back when we need it.
Excellent customer service and a great location. This is a good storage solution for a small apartment. The hours are convenient to stop after work.
This is a great location with great people. Thank you for your time.
Convenient location and great prices. Very clean and well-maintained.Jenn and Mike went above and beyond in helping us through the process and explaining everything; they could not have been more helpful and friendly, and they definitely represented the company well!
This is by far the BEST storage with wonderful staff.Jenn (manager) is professional, kind, intuitive and goes above and beyond to do a good job. Feel very safe using this facility.
Heather and Jenn were extremely helpful in resolving a billing situation with my storage locker in Sacramento, CA. Heather in particular stepped up and went out of her way to contact that facility and insured every detail of the situation was resolved to my satisfaction. I would highly recommend using this facility for storage.Thank you Heather and Jenn.Bud A.
Went in today to get info for storage im not looking to store till november but wanted to get an idea the employees where very helpful will definitly come back when im ready.to store my stuff
Impressed climate control area has zoned motion control lighting. Office staff are always pleasant and helpful.I called ahead with some questions before committing to storing at their facility. I wish they discussed with me at that time the need to have a padlock an off-premise insurance in order to gain access to the storage unit. I would have brought my own lock and provided proof of off-premise insurance to be able to gain access to the storage unit quicker. I ended up having to run around the corner a Walmart to buy my own $5 padlock instead of borrowing theres for a $20 lump sum fee. Otherwise I have been very happy was temporarily storing belongings at public storage.
Public Storage in Marlton NJ has the BEST customer service hands down! They are always professional and friendly AND the property itself is very clean, organized and extremely well managed.
Heather provided us with excellent customer service. She was friendly and explained all of our options thoroughly. Easy, convenient move in.
Great location at intersection of Routes 70 and 73 and minutes from Exit 4 of the NJ Turnpike. Michael and Tracy were both more than helpful getting me set up. Very pleased with my experience there.
Having rented multiple storages at different places I can confidently say this is the spot I am happiest. The same manager has been here for my three rentals and recognizes me whenever I return. The staff is often seen cleaning the facility. If the prices stay reasonable I will stay a while.
Tracy was wonderful to work with. She has a pleasant and engaging personality. Thank you.
Jennifer asked me to update this and I am happy tooblige. She also spoke about some new gate open system but Im not sure I have much use for it. Yall are still the best around!
Registration was very easy. Desiree was so very helpful and friendly. The facility is very clean and looks new. It is very well maintained. I feel that my belongings are very safe and in good hands.
I visited the Public Storage on W. Rte 70 today, my experience was very unique to say the least. The best thing about my experience was my dealings with the associates Nicole and Mike, they were both very courteous, knowledgeable and professional and I truly would like to thank and say keep up the good work. I will be recommending Public Storage to my family and friends. Peace.
Mike K. at this location is as sweet as apple pie and iced tea on warm summer day! Kind, respectful, and very happy to assist with my questions on the storing my things.If I wasnt engaged Id give him a big ol kiss on the cheek !Thanks again Mike !
I went in to acquire some information about the entire process and how I would go about obtaining a unit and both Kayla and Jen were exceptionally helpful in all aspects. 5 star employees.
Im really psyched about the gate upgrade! I can open the gate with the app and dont even have to put my window down when its raining. Jenn thanks for helping me set it up. This has always been a great storage location and they keep improving.
I have had a work storage unit there for almost 6 years. Jen has been manager there ever since west started renting, and has always taken great care of us! Have had but one small problem in all that time, (lights were broken in the unit when we switched out), and Jen and her staff got it fixed ASAP! She has great staff too, I might add! The only staff name I remember at present is Desiree, but all are very helpful and professional. Public Storage of Marlton is a great place to store your stuff.
After many years we have finally cleared out Dads space. The Facility manager Jennifer has been a pleasure to work with throughout this difficult transition. And the facility was always clean and inviting.
Convenient location and very clean office
Had a wonderful experience with Jenn and Mike in Marlton. Jenn was very knowledgeable about all facets of the facility and thoroughly answered all of my questions before I even asked. She made herself available to show me a variety of units so that I could make the best decision. Also she presented options without being pushy or trying to upsell anything. The facility itself is immaculate and secure. I would recommend the facility and the people I worked with. Melissa Ciliberti
Convenient location from my home. It was a nice clean building. I felt safe and I know Tracey and Jen are always there to help when you need it.
Kaitlyn was a sure delight in my first experience w public storage. I’m moving from my home to an apartment that’s not ready yet. I don’t understand measurements so she took the time to show me the difference between two storage area so I can visualize the space. I thank you kaitlyn. You are asset to your company
Just rented another inside unit for the second time here because the storage area is clean, safe, & ideally located to suit my needs. Tracy was beyond helpful & efficient through the leasing process of my storage unit. Despite her Being a Giants fan she is a gem.....Go Eagles🏈!!!!
Went to public storage over the week end and went to buy some supplies for moving the customer service was excelent
Very accommodating and professional staff. Highly recommend this location!1-12-2019Still with Marlton Public StorageJen the manger has been a strong reason why we will never leave this location. The professionalism support is remarkable! 5 stars all the way.
We wanted a temp controlled unit close to home and we found it here. The facility is clean, and everything is in working order. Ive been a customer since 2011, and have changed units twice without any problem. The staff is always accommodating, knowledgeable and professional. Chris was especially helpful today. We were trying to decide if we could downsize to save money, and his input helped make the decision. Very customer friendly.
Great service. Tracy and Jenny were friendly and helpful.
We had an excellent experience with our storage rental largely due to the manager, Jenn. I remember the initial rental application was quick and went very smoothly with all my wifes questions answered. The recommended size was completely accurate. We had a positive experience and definitely will come back again.
Mike was great to work with: very professional, knowledgeable and courteous. Lots of options in a convenient location.
Went in to buy boxs a couple days ago and the employees where super helpful and helped me find the right items to pack my dishes in for our move
Great easy check-in. Superb explanatation on the policies and procedures. Staff is really customer oriented. They act like the customer is the reason they have a job, so rare these days.
Fantastic staff! Jamie and Jennifer are super helpful. They answered all my questions and even questions I didnt know to ask. My move just got easy 😊