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Action Towing
6723 US-59, Marshall, TX 75672, United States
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Action Towing
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Cy
Review №1

Really good service and I thought the rates were quite reasonable. Our driver, Josh, was just as nice as could be, professional, and he knows his business. I hope his boss appreciates him because Josh is the kind of employee I would want representing my business.I dont remember the name of the lady who answered the phone but she was very pleasant. They helped turn a very unpleasant surprise (a dead starter and a nearly 40 mile haul) into an all in all good day. Now, thats saying something in my book. I highly recommend!

Vi
Review №2

After AAA let us down i started calling locally and found these guys! This place had great service. From the phone call to the end. We were from out of town and had a blowout. They said they would be there in an hour. Took 20 minutes!! Then the tire place they recommended got us done in a flash. We blew a tire and had a new one within 90 minutes of calling. The driver was a sweet guy and was very helpful. So glad we called. Cannot recommend this company enough.

Na
Review №3

They did a great job with towing and the repair of my vehicle.

Jo
Review №4

I run the maintenance for a trucking company and needed a tow due to a tree falling on a truck while on local highway. Knowing my driver was possibly injured Action dispatched a wrecker immediately. The driver of the wrecked even took the time to call me to report the situation and kept me informed. Action was also very helpful with watching our load as well as helping to ensure another driver could hook to the trailer and deliver on time.Taking into account the entire staff, service, price and helpfulness I will only call Action Towing if I am ever in need in this area again.I only wish I could give them more than 5 stars

Da
Review №5

Extremely nice people and very good at what they do! I would recommend Action to anyone that needs a tow!

Ma
Review №6

I was stuck on the side of I-20 and AAA was giving me a hard time and left me there for hours. Josh and Ms Lisa took good care of me. Helped me get in touch with the right people who made sure I made it to Shreveport. They are my Angels😍

Mi
Review №7

They are quick and service was excellent. The mechanic they sent to help was a class act. I dont care if Im in Shreveport,Im calling Action

Ke
Review №8

Tyler made a horrible experience into an adventure! Hope I dont have to use yall again but highly recommend Action Towing to anybody who does need to be towed.

T.
Review №9

Action towing has these many stars for a reason! I truly appreciate Tommy for coming out and helping us get back rolling. First thing he did when he pulled up is made sure we got some water since we were stuck out on the road in the texas heat before finding action towing on google. He put the customers well being first, then got to the job second. And a darn good job he did. Trouble shot every possible problem until finding the right one. Thank you again for getting us rolling once more!

Fr
Review №10

Not all heroes wear capes! We were already in bad situation but Action Towing driver Ashton really saved the day! Was there quickly, and provided the help we needed. Not only that but he really lightened up the day which we really needed. Highly recommend!

Me
Review №11

Action Towing (and Katie who answered the phone) turned my chaotic morning into complete peace!!! My son called and said he had 2 flat tires. I picked him up and took him to school and went back to his car and called my insurance company. They were in the process of a systemwide update and could not help me 🤦🏻‍♀️ and said I would need to contact tow company myself. I needed to get to work ASAP and Action Towing allowed me to do just that! They took care of everything and I paid online after my car was towed to Firestone. Highly recommend!!! Thank you Katie for being a ray of sunshine and Action Towing for giving me peace of mind!!

SH
Review №12

I had been broken down for 7 hrs and waited on another company’s truck to get there. I called Action tow and with the hour they were on site and handle me and my issues with care! From the first phone call until the next day they were concerned about me and my needs! I HIGHLY RECOMMEND ACTION TOW! They’re not just all talk. They’re all about ACTION!!Shaun “JOHN BELL TRUCKING”

Is
Review №13

Excellent service I highly recommend them..

Ka
Review №14

I own a trucking company based in NC - my trucks were on I20 in TX - got the dreaded phone call at 7 am (my time) - truck hit a gator, fuel connection broke at fuel tank - first call to another 24 hr service, no answer, 2nd call 24 hr svc, no answer - third call was to ACTION TOWING - should have been the first, but I was in a panic - NOBODY likes to have their people sitting along an interstate broke down. The sweetest voice answered my call - I thanked her for answering the phone, she responded with :this is what we do - long story short, Dustin came to the rescue, fixed the issue in no time flat, company was so much more than fair with the cost, and driver was headed out, so he thought - truck had been running, building air, thought nothing else was wrong. Well, in trucking, theres always something else wrong. The connection to the air brake chamber on the trailer was also torn out - I called dispatch again asked them to send their guy right back, he had been up all night, so they sent another technician out to where my trucks were. Again, in no time flat. Josh saw what we needed, went to get the fitting, came back, fixed the problem and there was NO CHARGE - are you kidding me!?? NOBODY DOES THAT! Not NO BODY, NOT EVER!!! All this being said, I wish I could hug each and everyone of these folks for giving me peace of mind and helping my guys safely proceed to their destination in Abilene. So, dont waste a call for another rescue - ACTION TOWING IS ALL YOU NEED!!! PERIOD!!!

Da
Review №15

My kids and I were stranded in the middle of no where early Sunday morning. He came to get us in a very timely manner, and went over and beyond for us!! We felt very comfortable and safe. He was very professional and took excellent care of my car!! Thank you so much for providing such a unforgettable/wonderful experience for my family and I!! You were awesome and I recommend this company for your towing needs!!

mt
Review №16

Tj was grate! If u need a tow again, I will certainly call. You guys have the only wrecker that can put my Limousine on it in the area! Lol great customer service from the lady that I woke up at 4 in the morning to Tj arrival.

Ma
Review №17

So inexpensive and they jumped right on it even though I needed it towed an hour away! They didn’t call a million times trying to figure out directions. They were professional and fast.

Jo
Review №18

Was in here three different times and staff was always friendly and courteous. Broke down? Need a tow? Big or small give em a call!!

Fr
Review №19

Mr. Ashton did a great job easy to get a long with and help with finding out a better solution .

sa
Review №20

Lost control of truck during a bad storm and ended up in median of I-20. Tow truck pulled my truck out from grass. At first had called Isaacs but they ended up bailing on me saying they had all their trucks out, after i had been waiting on them for over 30 mins. called action towing and they had a flatbed tow truck show up within 15 mins. price was very fair and deserved. definitely worth it. Thank you action towing.

Me
Review №21

Very professional, quality work, fair prices, they were able to fit in my emergency repair in the morning.

Jo
Review №22

I drive a school bus(#18) for Hallsville ISD and today I was impressed by the actions your driver took on Hwy 80 between Hallsville and Marshall. He crossed his truck across the shoulder to keep cars from passing on the right side(aka my door side). I have had trouble this year with cars passing me on the shoulder with my reds on and my door open to let students off. I am grateful for his actions in helping to ensure the safety of my students!💜

Sa
Review №23

Ashton was amazing, knowledgeable, and friendly, as was the dispatcher. Best tow service Ive ever used.

da
Review №24

I called and Clayton came out to me within 15 minutes. I can’t explain the professionalism that he came with. Fast, efficient and down right a good mechanic. Thanks for your service! If you need assistance call them, oh yeah the dispatcher Shelly was a great help as well.

Ja
Review №25

Excellent service highly recommended

Sh
Review №26

The came quickly and got my tractor trailer out of the mud...

Sh
Review №27

I think they put the wrong belt on my car because it fell either last Tuesday night or Wednesday morning.

Jo
Review №28

Good response, but on the high end of pricing

Ja
Review №29

So very amazing. Towed 3 vehicles perfect lol my luck. Nice phone peps and the driver awesome as usual. Thank you!

Ju
Review №30

Great service driver of the tow truck Doug cool guy

Ja
Review №31

Thank you to action towing and coles wrecker service for helping me in this hard time may god bless you and thank you from the bottom of my heart for the help and the tow thank you you guys are god aent and ablessed me thank you thank you

Ti
Review №32

I called action towing regarding a motorcycle accident a family member of mine was involved in to gather information & the extent of damages & the wreck, being i live out of state i couldnt get there! Dispatch was great she put me through to the driver TJ, who answered all of my questions as well as sent me pictures! Thank you guys!

Re
Review №33

My husband Recently had 2500 Express Van towed! Very Professional Service. Treated my husband very courteous! Ethnicity didn’t seem to matter!!

Da
Review №34

Great people. Good service.

ke
Review №35

Fast, professional and friendly. The only name you need for towing.

Gi
Review №36

These Men, AND Women, have taken care of Me, and My vehicles, several times. Theyve towed My car and two motorcycles. Each time they went above and beyond to ensure My ride & I were safely & securely delivered to their shop and/or home. Fast, Friendly, & Fair. 2👍 and 5⭐

Lo
Review №37

One of my worst fears came true : I was traveling late at night and my loaded truck with practically everything I owned inside broke down. I was stranded on the interstate for almost 6 hours. Thankfully I had roadside assistance coverage and the tow service vendor was Action Towing. By the time Doug arrived - I was a bit frazzled and apprehensive to see my worldly possessions towed away to an unfamiliar place. It was almost midnight yet he took the time to reassure me. Not only that, but he gave me a call to let me know my U-Haul arrived at the destination AND he parked it strategically so that it would be safe as possible.You have no idea how much that put my mind at ease. Service like that deserves recognition! If ever you need trusted professional towing services — please make Action Towing your 1st choice. I absolutely recommend them ( * Thanks again Doug!).

j
Review №38

Called action middle of the night. Doug shows up quickly and handles everything. he pulled the vehicle out of a tough spot with ease and quickly. I was still on time to make my fuel delivery. Awesome place for anyone needing a tow of any size. Professional and great customer service.

Da
Review №39

9 am to 12 noon get inspection

Lu
Review №40

Great Company and Great Service!

Br
Review №41

Great guy, great service

Ja
Review №42

They were so nice on the phone and they were prompt cuz it was getting hot on the side of the road. Action rocks!!

Mi
Review №43

Tow driver was very professional. Prompt response and did a great job towing me in to a dealership.. Highly recommend this company..

Ad
Review №44

Excellent service. The best tow company Ive dealt with hands down. Doug is a pro! Gave me and my rig a safe tow home. Will do business with them again.

Ca
Review №45

They were very prompt, very affordable, and he driver was really, really nice. Thank you for your great service!

ai
Review №46

Good service and fast

Ra
Review №47

Yesterday, I had a flat tire on I-20 close to Waskom, TX. In about an hours time, my insurance Roadside Service contacted Action Towing, TJ arrived, tire was changed & I was on my way home! TJ was very nice and quickly changed the tire! He also made sure tire pressure was good in the spare. The tools of mine he used to release the spare tire were placed back in the compartment the way he found them. I appreciated that!I would highly recommend Action Towing!

Sh
Review №48

When I was stuck on the side of a 2 lane road, in the middle of no where, at 11:50pm, Dispatch had Richard save me and my family within 15 minutes. Very pleased with this company and working with me through insurance to get me all taken care of! Thank you Action Towing, you guys are the BEST!

Br
Review №49

I called doug from action towing to come help a buddy with a winch out. Doug was fast and I would recommend him for all of your heavy wrecker jobs. Both myself and my friend. Were very thankful

Ca
Review №50

Very good

Lo
Review №51

Had a major malfunction. Motor mount snapped on my rig causing damage to a few other components to top it off. Within 15 mins of my call they had someone here. To check it out. I definitely thought I would be down for a day or so. Nope. Their mechanic worked on side of the off ramp in the 35° cold and rain until almost 3am to complete the job and get me up and running. Very fair pricing and superior service compared to any I have ever received from a roadside call. If you need anything trust me this is the place to call.

Ma
Review №52

These guys were great. Good wrecker service and mechanic shop. Friendly service. We broke down bad and they were able to get us back on the road the next day. Helped us find a close hotel and took us to and from the hotel. Kept us up to date on the work in progress. Reasonable rate. Glad we found them.

Ma
Review №53

Honest and fair and reasonably priced, Katy and Doug were both delightful to deal with: Thanks you two!

Ch
Review №54

Doug came out and picked my broken down ATD truck. Showed up on time and fast with the hook up on the truck. Not to mention a damn good safe driver.........thanks Doug

Fr
Review №55

They were willing to go out of there way when I called and needed help towing our truck. Very professional . I would recommend Action Towing!

No
Review №56

Driving by and couldnt shift to high gear with 13 speed.These guys fixed me up quickly and got me back on the road. Very refreshing to find an honest shop. Definitely recommend.

Sa
Review №57

Changed blown tire

bo
Review №58

Not a very good value, 46 hours down time for 4 hours of work needed.over $2000 for a yoke and ujoint.

Mi
Review №59

Great job fast service Doug was great made me laugh al the way home

Ma
Review №60

Great people and even better service. Thanks again Doug

da
Review №61

Best people ever !! They helped me out tremendously my semi broke down an they did the greatest job to get me back on the road !Y’all are great people, thanks

Ca
Review №62

Doug was profesional and Ram very smooth Thanya you for All your Greta ser vive loading my truck

WD
Review №63

Five stars aren`t enough for these folks! This is a 10 star operation.James is the most skilled heavy wrecker operator Ive ever personally had the pleasure to meet.He has a shop crew that will get you out in a day if possible. They replaced 6 injectors in a Series 60 in about 6 hours and had to send a man to Tyler Tx to get the parts.I can`t thank them enough for busting a move to get me outta there.

Ni
Review №64

I had one of my 18 wheeler drivers break down about 25 miles away. One call to Action was all it took. Not only did they get him towed into their location quickly, they even got him in the shop same day and completed a major repair in less than 24 hours. The rates were very fair, and they even took my driver to a hotel for the night while waiting for parts. HIGHLY recommend! Hope I wont need their service again, but if I ever have a problem in east Texas again, I know exactly who to call. Thank you Action Towing!

Ri
Review №65

Doug came out helped me out at 2am no questions very quick and helpful. Definitely would recommend this company and drivers like Doug

Ro
Review №66

I called from the side of interstate 20 where the peterbilt left me stranded. Tow truck was there within 15 minutes. Didnt take long and they had me at the shop getting repairs.

Ch
Review №67

These guys are crooks, they charged me 350 to tow a car 13 miles and scratched up the front bumper on a brand new car costing me another 1000 bucks to repair. Lied about it to my face, said they have cameras till I asked to see the footage then there was no camera.there were cigarette ashes in the car and we dont smoke, of course driver said it wasnt him as he thumped his cigarette.With the additude I got in their shop I dont see how they have a 4.7 star rating, they must write their own reviews.

Sh
Review №68

Great prices and response time even better. Bubba, Keith and full team are professional and courteous.

VI
Review №69

Dugg did an excellent job !!!!! On getting me to Freightliner!!! Thanks Dugg

Ca
Review №70

They towed my boat trailer, which was missing a wheel, to the repair shop. The charge was $125c which I thought was fair.

Ge
Review №71

This company took 3 weeks to rebuild my transmission and install a new clutch. Charged me 5000 and did not tighten the transmission bolts. 2 months later the transmission nearly fell out in the street. Do not take your truck there. Im warning you.

Br
Review №72

Doug is a really great guy, fast and right to the point. Great!!!

Ke
Review №73

Very Quick Response on the CallThank you Doug.!!

Ce
Review №74

I called.someone picked up and had a heavy duty tow truck at my location very fast to save my 18 wheeler semi truck while i was stuck.very professional. He got me out in a few minutes.Thanks alot for saving my job

Ji
Review №75

Doug was vere unstand n helpful

Ki
Review №76

Really Nice and Helpful

je
Review №77

Doug thanks for the save, really good service.

Mo
Review №78

Awesome service! Doug did a great job!

De
Review №79

Doug is the best thank you guys for everything

Sh
Review №80

A God sent from A-Z...thank you Action Towing.

Ka
Review №81

Excellent Service

La
Review №82

My kia optima engine went out about 1/2 a mile from their shop. I live about 4 hours away. They were VERY timely in towing my vehicle. I had my 9 year old daughter with me and they even fed her at no charge. Their service, kindness and gratitude is above all else that Ive experienced. I would recommend them to anyone!! I love the front desk receptionist, shes super awesome (cant remember her name). The driver gave us a lift to the kia dealership, was super nice as well; which I especially appreciated sinceI had my daughter with me on the 30min ride.

Mi
Review №83

Good place to go

Jo
Review №84

Great service, great prices. Thanks guys!!

ba
Review №85

Doug did an awesome job thank you

De
Review №86

Fast friendly service at an affordable price. Would highly recommend their service to anyone.

Al
Review №87

I Liked Bubba. He Moves Fast Fast👍

Be
Review №88

These folks are just awsome. We were on our way to see a home to buy when we broke down in our business Freightliner truck. They towed us and worked with our extended warranty insurance to get the job done. We were just South of Marshall, Texas, they went to Shreveport to pick up the part 45 minutes away and had us out 30 min. After that. We got to see our house and Action Towing is just awsome. Private owned company. Great Staff.

Er
Review №89

Went above and beyond to help

Le
Review №90

Both our semis had provlems, Got a leak, loosing radiator fluid, and the second had the clutch go out. they answered phone on Sunday and made an appt for repairs first thing monday, mechanic very good, knowledgeable, and informative. everyone was extremely nice. Let us use vehicle to get food, drop off driver at motel. And bill was reasonable. Repairs were done right away.

Re
Review №91

Great people and great prices.

Je
Review №92

Great wrecker thanks guys for great service. Big trucks and cars.

An
Review №93

Very friendly

an
Review №94

Did a great job in helping find the problems with my rig

Ka
Review №95

Driver went above and beyond his job!!!

Co
Review №96

I recently fixed my turbo problem on my Volvo truck for 11k and after that i had problems again, because of their mechanic mistake and i put my truck in service one more time. I try to talk to them about this and nothing. Do not take your truck there

To
Review №97

Expensive

ha
Review №98

Great service

La
Review №99

Love Action!

Ca
Review №100

⭐⭐⭐⭐⭐

Information
76 Photos
100 Comments
4.7 Rating
  • Address:6723 US-59, Marshall, TX 75672, United States
  • Site:http://actiontowingtexas.com/
  • Phone:+1 903-938-4100
Categories
  • Auto repair shop
  • Towing service
  • Auto wrecker
  • Car repair and maintenance
  • Crane service
  • Trailer repair shop
  • Truck repair shop
  • Trucking company
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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