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Advance Auto Parts
4018 Washington Rd, Martinez, GA 30907, United States
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Advance Auto Parts

Comments
Lo
Review №1

Excellent customer service every time I have been here. Prices have gone up since the last time I had to buy a battery for a vehicle! (Over 5 years ago) by almost 75%. Thats alot! Sign of the times. Lets go Brandon!

Ma
Review №2

Went to this location after my husbands battery seemed to need replacement. After explaining what we needed, John, I believe his name is, tested the battery, let us know we needed a new one, and replaced it for us. He was friendly, explained the process of how they change a battery, and was efficient. It’s people like John that really have you coming back. He is such a good representative for this company. Give this man a raise! If you see this John, please know you are awesome! and thank you for making sure we got our military discount!

G.
Review №3

I have been an Advance Auto Parts Customer for over 20yrs., My hobby is restoring Classic cars and after I retired the 2nd time I got even more involved.I liked the local shop and management so much I went to work for them. I even got a discount 😷!

cu
Review №4

Jerry was absolutely RUDE! I am so sorry that businesses are having such a hard time finding help due to people not wanting to work because of the recent stimulus checks, etc that you are limited to subpar employees. However that is not my problem. Good luck! Ill never shop there again.

St
Review №5

Thanks keisha for finding and installing my mothers Escalade wipers.very friendly/helpful service, and she took great care in application.

St
Review №6

Great auto parts place with helpful staff.Its amazing every time I go there, theres someone in the parking lot with their hood up!

Ti
Review №7

Customer service was slow me and one other person was the only 2 in the store and i still had to wait a long period of time

Ke
Review №8

Very helpful place. Thank you for the fuel filter recommendation.

D
Review №9

I asked for a seal for my driveshaft to transmission, they started asking me about my axels. I told the lady (Kiersten) I’ll go to someone who knows about vehicles. Called autozone, walked right in and they had the part ready for me. I dealt with incompetence at a molecular level with you people.

Th
Review №10

Wonderful and very helpful service with all the questions we had about the car were working on

An
Review №11

Customer service was excellent. Everyone was helpful.

Re
Review №12

Friendly enough, except that everyone (aside from one) wasnt wearing masks. Not employees, not customers. Its not very friendly to blast your germs all over others during a pandemic.At least I found what I needed and could leave quickly.

sa
Review №13

This location went above and beyond today to serve me! They took care of my battery issues with total ease. I am so grateful for their help as I was desperate need of assistance. They really made my day! 10/10 would recommend shopping at this location!

Jo
Review №14

Good place for auto parts

He
Review №15

Did not have what I needed but showed item in inventory. Bad business!

No
Review №16

Super friendly and helpful staff. In and out in 10 minutes.

Da
Review №17

This store is very irresponsible, zero of the 10 employees were wearing a mask properly. I would not recommend going to this store if you have any concerns of covid. Also there is no mask request for customers entering. I would just avoid and order online instead.

De
Review №18

Always have what I need!

Ki
Review №19

Great service. Good prices

Jo
Review №20

Nice auto parts store. Great selection of parts, accessories, and cleaning supplies.Pretty knowledgeable and friendly staff.🙄

De
Review №21

Knowledgeable people

Jo
Review №22

Staff didnt seem interested I was there.

Ke
Review №23

Got Bill to order a special tool I need to complete the job

TK
Review №24

Been my go to parts house for years now.

Ro
Review №25

Always great customer service and so far always had anything I needed for my Dodge and Audi

Kr
Review №26

Great customer service

Al
Review №27

Great staff, and prices.

MR
Review №28

Excellent Service

da
Review №29

This store had a great team of people. Very helpful and friendly. Ill go back to this one.

Ro
Review №30

Very poor. I simply walked in to see if they could install a car speaker and they said no I asked them where Advance Auto was and the guy said its just a couple of Doors app I Walk and Walk and Walk and found out it was more like a half a mile up the road. It just shows you the discourtesy that some people will demonstrate when they dont want to be bothered by you

Jo
Review №31

The manager name Bobby was very helpful, very knowledgeable, he also has a very good PR. (Public Relation)

ch
Review №32

Kid needed a new battery, 15 mins later we left with a new INSTALLED battery! Great service from great staff.

Wi
Review №33

I was treated great as aiways very helpful as always thank you

wi
Review №34

William Walker at Gerald Jones Honda the best customer service out of all Advance Auto Parts hands down.

Is
Review №35

I came in a hurry to buy a new headlight. Travis was very quick to help install it for me. I was in and out, with a new headlight installed, in 5 minutes! Super fast and friendly service. Thank you!

Te
Review №36

Great parts, mostly great people! Occasionally you might get a rookie that doesnt know a ball joint from a beer joint, but mostly they hire gearheads like me.

Jo
Review №37

Some of the most knowledgeable parts dealers are at these stores I have been going there for years, I love.

W
Review №38

And exactly what I needed and offered a military discount!

Jo
Review №39

First time going there, from what I understand managment needs to change. But the employees are nice, had the part my sister-n-law needed on the shelf.

as
Review №40

I needed a new battery for my 2016 Elantra. Had some issues with an online order I placed. Alvin and other employees were all helpful getting the issue taken care of. Thank you all.

A
Review №41

Chris is by far the best employee here, he is always trying to assist people, he is also very patient which is hard to find this days.

Ji
Review №42

They have good parts and prices but, I wish they were friendlier

Pa
Review №43

Ill explain later when Im NOT driving!

Ka
Review №44

So today my car started to give me some issues. Well i stopped at Advanced to check it out and see if it was a fuse or a light, so i check the fuses, they all look great. So i go in and ask for some help and matt the manager had no hesitation to help me... we found the light needed replacing, did that and still no luck getting them to work at that time. Well about a minute down the road they pop back on after the 30 minutes we spent trying to figure it out. I appreciate this help i recieved and am beyond thankful! Kudos to Matt!

La
Review №45

Great staff! Fast and efficient replaced our battery with no questions!

Wi
Review №46

Kn olegable sales associates. Good stock

De
Review №47

The employees were very pleasant, and able to explain to me the difference in the products I was seeking.

Ca
Review №48

Always a great place to shop great staff

Mi
Review №49

Always have the parts you need and if they dont have them they can get them within 48 hours

Jo
Review №50

Great service!!!! Had me back on the road in minutes...

ji
Review №51

Always been pleased with the people at this location for their knowledge as well as their helpfulness and friendliness.

MT
Review №52

Very nice folks. Great prices

Tp
Review №53

Service was terrible - I counted six employees working with only one at the register, who was also answering phones. Multiple people walked right by while I was waiting for several minutes. Alvin, the only one arming the register was very pleasant and frankly the only saving grace of my experience.

Jo
Review №54

I have been a technician for a very long time and have dealt with alot of auto parts stores and this is hands down one of the best.

La
Review №55

Friendly service. Knowledgeable

Al
Review №56

Great store and friendly helpful workers

Ja
Review №57

Vast inventory and friendly, non-pushy staff.

Ac
Review №58

Dont always have what youre looking for but theyll help you find it elsewhere even if that means referring you to a competitor.

Li
Review №59

Customer service was friendly and helpful

Do
Review №60

Yesterday my experience with this store was very unpleasant.I went in to buy some parts for my car using the email coupon I received before it expired. The young man who finally came to the counter, I dont recall his name, but he had blonde/reddish full hair.I had stopped at Oreillys three weeks ago and they told me the part name after looking at it on my car, but I only remembered partial of the name. When I told the rep it was part of the suspension area and partial part name (Seat), he said thats a odd name for a part. I asked the rep could I show him the part on the car. He stated well even if I saw it I would not know the name and that he only sell parts. I thought that was a very unprofessional statement and he made no attempt to go out to my car to even look. He then asked another tall slim guy with black hair who did go out but was not certain of what the part was after viewing it on the car and while looking for it on the computer.Then another rep came over, short older lady, wore glasses, and again three people now and still trying to guess.Well at this point I decided just to trolley myself back to Oreilly. Once there different rep from three weeks ago, the young man look at the part on my car, he wasnt sure either but he show professionalism, asked another worker was he familiar with the Suspension systems parts. This guy goes out to the car and says, oh yes that is the Coil Spring Seat. Advance Auto, if your reps don;t know things, they may want to take the time and ask someone else there who may have more knowledege.

Ba
Review №61

Helpful staff knew what I needed and where it was located in the store

Do
Review №62

Courteous staff

Vi
Review №63

I have had to go here three times for some battery issues. The staff is always kind, informative and accommodating.

Ch
Review №64

Busy. Good help.

Ch
Review №65

Although they did not have my part in stock. They made sure I was still able to get it

Ro
Review №66

Young man I forgot to get his name helped me. He just clocked in from break and helped me right away

Ti
Review №67

Employees are very helpful and always there to help

Ga
Review №68

Knowledgeable Staff. Friendly service.

To
Review №69

They did an awesome job helping me fix my battery problem!

Vi
Review №70

Slow sometimes but love the people

Fi
Review №71

Good service very helpful

Ki
Review №72

Great clean fast and friendly

Sy
Review №73

Nice store, friendly staff.

To
Review №74

Great service

ke
Review №75

Work with you well

Ch
Review №76

Very helpful and friendly

l
Review №77

Customer service was satisfactory

Do
Review №78

Friendly helpful

Ta
Review №79

Very helpful!

Li
Review №80

Fast and friendly

Am
Review №81

Incompetent staff.

De
Review №82

My store for auto parts.

Wa
Review №83

Associates unable to order correct parts

K.
Review №84

Always friendly

gh
Review №85

Ok service

Wi
Review №86

Very friendly people, get you what you need

Wa
Review №87

Went in to have my battery replaced the gentleman put my bad battery in backwards blue the start fuse and blew the electronics inside the car now Im having to take it to Honda to see how to repair it have it repaired

Ch
Review №88

Great

Ch
Review №89

Good auto parts

Ra
Review №90

Love the staff

Ka
Review №91

Helpful

An
Review №92

Thank you for your attention, whenever I need to find a car for myself, it is the right place, always attended by pleasant staff and with the knowledge to help me.

Information
8 Photos
92 Comments
4.2 Rating
  • Address:4018 Washington Rd, Martinez, GA 30907, United States
  • Site:https://stores.advanceautoparts.com/ga/martinez/4018-washington-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 706-868-5157
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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