Excellent customer service, professional, knowledgeable, flexible, and friendly. Really nice and affordable furniture, I highly recommend this company to anyone looking for quality furniture and mattress!
Stephanie is great! Met us there on an off day and a holiday to help us with an urgent need. She did this all within a few hours notice and we took our mattress home the same day. If we have any more mattress needs this will definitely be where we go!
Stephanie and Brian provided excellent customer service and helped me find the perfect mattress, bed frame, and couch! They were courteous and helpful. I didnt feel pressured at to buy anything and it was a very relaxing shopping experience. Also, they are military friendly! All high quality products at affordable prices. And even though I had purchased late Friday evening, they coordinated with Wills All N One Service to have it shipped and set up that evening so I could sleep on my new bed that night!
I went here looking for a mattress with a tight budget. Austin was very patient in helping me find a quality mattress that fir within my budget. He also helped me coordinate delivery and made it the whole process seem-less and easy. My first time buying a mattress went very well and I cannot be happier with box drop Augusta.
Nice place, I bought a loveseat from them. Very nice.
Thank you BoxDrop Augusta for making my mother’s Christmas a Merry one! I came in from Atlanta to visit my mom for the holidays and was looking to surprise her with a new mattress. It was a pleasure to come to an unfamiliar town and be able to purchase from the first mattress store I visited. Stephanie was courteous and knowledgeable. The savings was wonderful as well. Thank you for assisting me in blessing my mother with a better nights sleep.Nakya Marshall
Stephanie was great! Friendly knowledgeable and great prices.. now thats an unbeatable combination ! Oh yeah.. the 2 schnauzer doggies were cute too! Go check them out.. cant beat their prices on quality furniture and mattresses ! Well be back for sure👍
Purchase period: Presidents Day saleSales Rep: Alexus (because she’s classy)It was time for me to get a new mattress since mine was almost a decade old and my back has developed new tastes for a full nights sleep. She took the time to explain the differences between plush, medium and firm beds.-She let me ride the adjustable vibrating mattress bed without a 🎟. This 🛌 is basically a transformer.-The dog knows things. The mattress I ended up getting was the one the 🐶 came over to greet me at and get some scratches behind the ears.-Pretty awesome prices compared to name brand stores but quantities are limited. If you see something you like, secure it that day. They are flexible with picking it up later.
Very polite and knowledgeable... amazing products and prices ... me and the wife will definitely continue buying from them.
If you want a great deal, go to boxdrop Augusta. Austin took care of me and now I have a great bed at a wonderful price. He worked with me and got me what I wanted. So check them out. Everyone is super friendly and their customer service is top notch!!! Credit is not a problem, if you need a bed get one today!!
Great prices, no sales pressure and great quality mattresses!!Will definitely be a return customer.
Excellent customer service and friendly, courteous staff and the (2) 4 legged Bosses are friendly too. Great prices, easy financing and great atmosphere. Repeat customer. Looking to purchasing a recliner sofa soon..
I had a very pleasant experience with the staff and was able to get what I needed for my kids. I will definitely recommend them to others.
I just ordered a mattress and box spring and they were very timely! And the price was very good, especially for a king size bed of suh good quality. Will use BoxDrop for my mattress needs.
This store was great! I absolutely recommend them and their service 100%!! I will definitely use them again!
We just purchased a new bed set /with adjustable base, and after just a few nights of sleeping on it, we love it and is sleeping so much better . The experience we had while shopping with Ms.Stephanie was very enjoyable, and if financing is needed..its very easy and fast. So if youre looking to purchase a matress or whole bed set..I highly recommend that you go give Box Drop a try ..
The customer service received yesterday while purchasing our new mattress was top notch! Very affordable prices and a wonderful, family oriented atmosphere! Will definitely shop with BoxDrop Augusta in the future 😊
I have purchased from BoxDrop twice now. This current time I went there to buy a mattress for my daughter and ended up leaving with one for me. Brian was awesome. He worked with me on a great price for my mattress and adjustable bed frame. He was very knowledgeable and answered all my questions. They offer a great warranty on their products. I was concerned the adjustable bed frame warranty would be too short and the motors would give out just after the warranty expired but you get ten years! You can’t beat that. I was able to get same day delivery so I’m already enjoying my new mattress. The delivery people were also awesome. They worked quickly and efficiently. They were super polite and friendly. They also had a great sense of humor. I will definitely be buying from them again and recommending them to my friends. Thank you BoxDrop!
Amazing people with wonderful prices and products. They all value you as a guest and consider your personal wants and needs. Everything is transparent without the salesman approach. I will refer this business to any and all that are looking to purchase furniture, couches, mattresses, etc. I also plan to continue my business and will not go anywhere else for any future purchases. Wonderful all the way around!
Amazing and helpful staff! Alexus was so sweet and informative, she made purchasing a mattress easy and exciting!
I had the best experience shopping with BoxDrop, I highly recommend them to ANYONE who is in need a good bed, furniture etc. I felt so comfortable with purchasing with them, they walk you through the whole process step by step and make sure you are comfortable with what you are purchasing! I now have a beautiful bed set that I always wanted and I will be going back in less than a month to get my living room set!
Very nice experience. Great prices. Lots of selection and payment options.
Went there today and had the pleasure to meet Kimberly ☺ what a sweet heart ❤. She was the best!! Extremely friendly!
Alexus was wonderful she helped us look for a couch. If you are looking to do monthly payments this is the place to go by far a great place to go they are friendly
We bought a bed from here yesterday.. very nice people to do business with.. not pushy sales people.. very pleasant experience!
We bought a new mattress and box spring and the experience was great. Stephanie and Bryan had great customer service. The prices were better than anywhere I’ve found. We have slept better since. We thank them for their time.
Great quality products and friendly customer service!
Stephanie is great to work with! She is very prompt with her responses and easy going. She is very organized and responsive when it comes to requests or issues. We had an issue with invoicing and Stephanie resolved it same day! Thank you, Stephanie!
Was recommended by a friend and no disappointment . You think they just sell mattresses that are like overstocked but they have a wonderful selection in the store also. They help me pick a mattress answering all my questions . Even delivered my atlas late after work for me .
Very satisfied. Very friendly and helpful staff
Brian was wonderful. Very helpful in helping my daughter and I to pick out just the right mattress set for my granddaughters new apartment. Great prices and wonderful people! Thanks Brian and Stephanie!
Brian was SO super helpful and sweet in helping my mother and I to pick out just the right mattress set. Great prices and wonderful people! Thanks Brian and Stephanie!
Great Customer Service! Great product selection! Austin Waldrop was very knowledgeable and made my shopping experience easy and enjoyable! Check them out if youre in the market for a great mattress! You wont be disappointed!
Just bought a mattress from BoxDrop, Austin was great in helping us think through what we should purchase, they stayed close to our budget and buying experience was really smooth! Highly recommend for anyone wanting to buy a mattress!
The employees of BoxDrop Augusta are phenomenal! Bryan, Stephanie, Beth and Austin have gone ABOVE AND BEYOND to exceed my expectations. Smiling faces, punctual, large selection and unbeatable prices. I never plan to purchase a mattress from anyone else. I recommend BoxDrop Augusta to any and everyone.
The owner Brian was way lorw helpful than any sales person I have ever delt with. He also delivered our bed himself since his delivery service wouldnt be able to and we were new to town and were sleeping on the floor.
This is the 2nd mattress we have bought from them!! And we left Happy Again!!
Richard & Stephanie were outstanding. Very friendly gave us recommendations that fit my family. If you are in the market for a matress stop at BoxDrop Augusta ask for Richard Dick
I bought a mattress and adjustable base for myself because I have a severe lower back condition that keeps me from sleeping comfortably and makes it difficult to get out of bed. I also have sleep apnea and acid reflux from all my medications. Stephanie was incredibly helpful in identifying the right product in my budget. She did so well, I was able to afford the twin mattresses I needed for the other bedrooms!Anyway, I havent slept this well in years!! The mattress is perfect. The zero gravity of the adjustable base is like being on a cloud! I havent had to take any reflux medication, and I havent woken up multiple times a night because of the sleep apnea. The adjustable base is a game changer! You dont know what a good nights sleep is until youve tried it, and the only place Ive been where its affordable is at BoxDrop Augusta with Brian and Stephanie. Go now... you wont regret it!!
So I love these guys! They really make you feel like you are their good friends from down the street lol. They are friendly they make sure to ask you what your looking for and ask more questions to make sure you get exactly what you want. They have the best prices I have seen yet and work well with you and for you. I got a memory foam mattress that did not work for Marc and I and they were able to let us try out what they had on the floor to see what we felt better on and we made a decision finally to go with their sapphire sleep cool phase mattress . Best thing I slept on yet. It keeps me and him cool at night and gives us the extra support we need for our back all while getting it at a great price! Now we so happy we just ordered the new sapphire sleep adjustable base. We are the first customers to get it and Im excited to come back and do a review on it. Again great prices they have something for everyone may it be beds or any type of furniture for your home just ask them about it. Will most definitely purchase from them again.oops dont want to leave off theses mattresses do come with a warranty for a certain amount of years so that is always good...
In and out in 15 min. Guy knew what I needed and took good care of me. Will be going back in the future for the good deals and the quick and personal care.
Fantastic service and prices! Brian had time to see me the day I contacted him. He showed me several options within my price range. The delivery was fast and worked around my schedule.
I ordered a king mattress from from BoxDrop Augusta. They were great! My three children came a long with me. They helped keep them entertained when I was trying out all the Mattresses. They are Military friendly.
We had the most pleasant experience mattress shopping there. Great customer service & great prices !
Brian and Stephanie are the epitome of professionalism and Cx Service, my wife and I shopped around for months, and we finally found what we longed for, beautiful bed, comfy affordable mattresses and great people to work with us in making our decision. I highly recommend BoxDrop Mattresses for all your bedding/furnishings needs and desires!
Bought my mattress from them and absolutely love it! Great quality and customer service! I will be back to buy all of my future mattresses!! ⭐️⭐️⭐️⭐️⭐️
Best matress in the CSRA. Brian and Stefanie will help you find the right mattress, at the best price.
Very great place with very helpful and nice people. Great prices and top of the line products
BoxDrop is simply amazing. I use them to furnish my apartments that I rent out nad have actually bought an amazing piece for my own home. They are able to accomodate our furniture requests with very little notice. Their prices are unbeatable. They deliver and set up themselves and all of my items arrive on time, in the same shipment. Compated to other companies that over charge and your items come in over the course of months. Stephanie with BoxDrop Augusta has amazing vision when it comes to staging and putting together furniture packages. Very pleased with how professional, prompt and consistant they have been. I look forward to continuing to use them for all furniture needs and I would refer them to anyone!
By far the BEST deal on a mattress! Our new king keeps us nice and cool at night
Bought a new mattress tonight for our three year olds “big boy bed”. Awesome experience and very knowledgeable! We will be back.
If you are looking for a good quality mattress at a great price then BoxDrop Augusta is your place! Phenomenal customer service!
Very nice and polite staff, AC was broken they offered me something to drink and very helpful to me in selecting a Mattress.
Great offers and awesome customer service
Best place to buy a bed! I came to Augusta looking for a bed. Went to Matress Firm, and bought a mattress only to find out it was not in stock. I was offered another mattress, only to find out it had a massive chunk missing upon delivery. I went into the store and advised I refused the delivery and why. I was offered another mattress, only to be called and advised they would be sending me a mattress at a price I did not want because the manager did not want to fill out any paperwork. I politely cancelled my order and came to Boxdrop.I called Boxdrop and spoke to Bryan who assured me I would get a deal and leave with a mattress. I walked in and worked with Stephanie. Sure enough, I left with the mattress I wanted and more at a price I could easily afford! He even delivered the mattress to me the same night!!!The customer service here was AMAZING! I highly highly highly recommend this company! Visit Boxdrop before any place else!
Great customer service & great prices ! My son loves his mattress & bed ! Thank y’all so much !!!
Wonderful customer service and prices.