user
Countertop Solutions
286 Langston Blvd, Martinsburg, WV 25404, United States
Appearance
Countertop Solutions

Comments
Jo
Review №1

Just wanted to give a shout-out to Gina! She was great helping us with our selection, getting our quote to us in a timely fashion, and setting up our installation process. She has wonderful customer service! Our install went smoothly, precise and fast. Even Kevin the plumber was thorough with his work on our faucet. Thank you Countertop Solutions. We love our new granite in our kitchen!

pa
Review №2

We ordered our countertops and island well over a month ago. Paid in full from the beginning. The company has made multiple excuses and kept pushing our start date back. Management was extremely rude and disrespectful about it. He hung up on the phone when expressing our concerns. Terrible experience. Will never recommend this place.

Ma
Review №3

The best customer service ever. Gina was very efficient and very professional. Great experience....

St
Review №4

We are very happy with our new Quartz countertop and subway tile backsplash. Very happy with the install... it went smoothly and they were very polite and kind.

As
Review №5

The counters in my home are from Countertop Solutions. I had a spill that created a stain on the new countertops. Without hesitation, this team came out multiple times to get the stain out and reseal my counters to prevent further staining. The dedication to above and beyond customer satisfaction is why I would recommend CTS to anyone!

Do
Review №6

Great job on remodel of our kitchen. After doing research into remodeling companies we decided on CTS. This was a very smooth worry free turn-key process. They handled everything from the design process to installation of cabinets, countertops, backsplash, as well as electrical, plumbing and appliance install. Jay Piccolomini, the project manager, was hands on in working on the project and making sure all the the process was coordinated smoothly and that we were kept in the loop on everything. CTS was going to make sure were pleased with the end result. We love our new kitchen and couldnt have asked for a smoother process!

Ti
Review №7

Easy to work with, reliable, reasonably priced. These guys knew exactly what needed to be done to repair my under mount sink and we’re in and out quickly. We’ll definitely be using them again if the need arises.

No
Review №8

This place is beyond the norm with high quality and exceptional workmanship. So friendly and care about you and what your desires are. The granite counter tops are way more beautiful than expected and I can not keep my hands off of them. The team worked with us to help us to blend some old cabinetry with new. What a wonderful place to get the very best in everything. Top of the line in all areas of our needs!! Thank you for making our kitchen over the top in beauty and pleasure.

Pe
Review №9

The whole team did an amazing job. Regina, Amy, and Stuart were knowledgeable and answered my emails promptly. Countertop installers were careful and meticulous. I was especially impressed with the tile guys, Kevin and John. Everyone showed me such kindness, and the work was exceptional - worth every penny! I would definitely use Countertop solutions again.

Sh
Review №10

Not very happy. When the guys did the install they scratched up the paint in my hallway. Then they messed up the painted when installing the countertops. Had to have them come back out and fix the switch to my garbage disposal because they busted it up as well when doing the install.

ch
Review №11

We absolutely love our new granite counters from Countertop Solutions. From the first, Amy was instrumental in helping me select the type of granite I wanted. I initially went in thinking I wanted River White but quickly changed to Colonial White. They did not have a slab at the Martinsburg location but Amy quickly located some from their supplier and had them shipped. Within 3 business days, I was looking at the slabs. The first one she showed me is the one I selected. They came out for the electronic template and the measurements were spot on. I chose to approve the overlay cutout (nesting) via email. After a couple of very timely back and forths, the final layout was approved. The installers were quick, efficient and did an awesome job. I can not recommend this company enough. Thank you Countertop Solutions.

Ja
Review №12

Talk about WOW factor!! All those gorgeous granite slabs under one roof! So many choices. And the computer that shows you what your counter will look like before they ever cut it is AMAZING! Of course my tops look great. You guys nailed it from start to finish.

Ly
Review №13

Fair pricing and excellent installation services! We are very pleased with the countertop we had installed in our new restaurant! Thank you so much!

am
Review №14

We are extremely happy with our new counter tops. The process was easy from the day of purchase, we quickly had someone out to template, and within a day, we had our nesting options emailed to us. The day the guys came for installation, they were tidy, professional and informative. We will definitely be repeat customers when it comes time to update our bathrooms and any other time the need might arise.

Su
Review №15

I wasnt sure how to go about getting granite counter tops, but they made it so easy! Everyone was so nice and helpful. The measuring and installation went smoothly and the outcome is beautiful. I love my new counters!

Do
Review №16

Pricing was competitive. The project went smoothly from start to finish, on schedule, with no unwelcome surprises. My new quartz countertops are perfect. It was a pleasure dealing with everyone at Countertop Solutions - including VP Tommy, Regina in sales & design, Stuart for measurements and template, and installers Zach and Willard, all of whom spent the time necessary to make sure that I was satisfied and the job was done right.

Ga
Review №17

My wife and I worked with you back in April to sell our last house. Because of your professionalism and great product then, we returned for our new home. We are once again thrilled with what you delivered and the guys who installed it. GREAT JOB!

Ad
Review №18

They did a great job. Communicated before install dates and before the guys came out. My countertops and backsplash look awesome.

Di
Review №19

I have completed two projects with Countertop Solutions. Both times the results were amazing. Their showroom has only gotten better. Staff is knowledgeable and efficient. Installers are AMAZING!!!!

Je
Review №20

Excellent customer service! Very professional fabricators and installers. They were very easy to work with. The finished bathroom silestone countertop with sink is beautiful! We could not be more pleased with every step of the process.

bi
Review №21

This is our second time using this company for granite installation. Both installations were done to a high standard. The team was very professional and personable when they installed our new countertops. They even installed the new sink faucet. They were extremely quick and also careful with our new cabinets as they were completing the install. I would definelty use them again in the future and highly recommend this company to anyone else.

mw
Review №22

A pleasure to work with. Excellent customer service and also do excellent work.

Da
Review №23

Great value, great product. Very friendly staff. I couldnt be happier with the service I received from the sales crew to the installation crew. Great group of people. I would recommend them to everyone, in fact I have. =)

ro
Review №24

Fast, efficient and smooth process from start to finish... and the stone is beautiful... highly recommend!

Wi
Review №25

Great people to work with! From Regina coming to our home with samples to the guys that installed the granite. Good prices also, would highly recommend....

Ke
Review №26

Every step of the process was easy. Our appointments were all on time. The cutting of the cabinets to install my farm sink went perfectly.

Ru
Review №27

Went in to get an estimate a while back. We ended up not getting the work done because we were moving anyway and things were tight in the bank account. I will say this, we will be going back when we need work done. They have an awesome selection, they are friendly, not pushy, and really seem to take an individualized approach. I didnt feel like I was just a number to them. They actually cared, and nowadays thats hard to find.

Mo
Review №28

We have worked with CTS on more than one occasion, both times we head excellent communication with fantastic results! Very personal & professional!

Ha
Review №29

Fast service via Angies List. Quick access off route 81 onto route 11.

Ro
Review №30

Has an excellent reputation and affordable prices for your counter top needs and cabinets.

Ha
Review №31

My wife and I LOVE our new countertop!!! We received a great product at a fair price. You can judge a great company by how they handle their customers when they have a concern. They not only stood behind the product, they did everything to make us happy. When we dealt with Stewart he was professional and knowledgeable. We chose CTS based on a recommendation, their helpfulness in the showroom and fair price. We highly recommended them for anyone in the Harpers Ferry area.

Di
Review №32

Arianne was a pleasure to work with.

Sh
Review №33

This showroom is ASTONISHING ! Beautiful Slabs of Nature! Knowledgable Staff.....Stop in just to have a Sensory Sensation ! I love their selection! No place around the TriState area like this!

Sc
Review №34

Just a note of thanks to all of you at CTS. We are grateful for having chosen a company that took such great care of us. The difference in our kitchen is truly transformational - it is a pleasure to view, convenient and functional to work in, and bears the mark of dedicated craftsmanship. Everyone we encountered and dealt with was a professional in their own right, and the effort to make things fit and tailor the space to our needs was most appreciated. Best of all, this beautiful kitchen was affordable and put together in a timely fashion that met our needs. We would recommend your company without hesitation. Please feel free to use us as references should you need any. Again, many thanks - this is how business should be done. Scott and Teija - Hagerstown, MD

Na
Review №35

Beautiful slabs of granite, marble and quartz.

Pa
Review №36

CTS transformed our kitchen! Jason,JR, and crew shepherded us through our remodel always responding to any question, suggestion,or change in plan. Their attention to detail, insistence on making everything perfect, and going the extra mile was very refreshing. And the granite is absolutely gorgeous. We looked at hundreds of slabs of granite from DC to Hagerstown but always returned to the CTS showroom where the slabs were superior to any we saw elsewhere. Jason and crew were willing to take on a unique and challenging pub table project and made it a reality which is now a stunning center piece in our kitchen. My husband and I cant say enough about the quality of workmanship and how pleasant the CTS folks made this remodel. If you are thinking about a remodel project definitely check this company out and you wont be disappointed.

Ro
Review №37

Great service, design and installation! Friendly people to work with!

MI
Review №38

Excellent work and professional personnel.

Br
Review №39

You hit it out of the park !!! Thanks

Information
54 Photos
39 Comments
4.9 Rating
  • Address:286 Langston Blvd, Martinsburg, WV 25404, United States
  • Site:https://granitecountertopsolutions.com/
  • Phone:+1 240-625-9055
Categories
  • Cabinet store
  • Countertop store
  • Construction company
  • Flooring store
  • Granite supplier
  • Kitchen remodeler
  • Plumber
  • Tile contractor
  • Tile store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations