Excellent place to find fair prices on quality names. We shopped this time for a new recliner. Good selection and sale was amazing. Purchased recliner with nearly $100 savings. We are repeat customers. Easy financing is available as well as delivery options. Staff is extremely accommodating.
The store was great had everything we wanted price was great too. However upon delivery it was a disaster. They did not use mats on the floors to protect anything. The delivery guys brought me 95% of my furniture broken and it severely damaged. Glue streaks coming from the seams of furniture, scratches all over the sides of every piece of furniture. The arm of the swivel chair was broken and the front of the frame caved in. Our headboard to the bed look as if it literally went through a wood chipper. They were willing to replace all furniture but that came with a warning from the stores manager “we can reorder all of it but there’s no guarantee the replacements won’t come damaged too”. He also then informed me that I had gotten the floor models of most of what I purchased, mind you I paid full price for brand new furniture! At that point I told them to come and pick up all of the furniture and credit me back all of my money. Before leaving the delivery guys told me that all the furniture would be going back onto the show room floor. After my investigating they also offer to spray an industrial sealer on the couches to protect from stains however once they spray that on the couches it voids the manufacturers warranty so if it breaks you are out of luck and stuck with broken furniture!!! BE CAREFUL ORDERING FROM THEM! Not honest at all you could be paying for new product but getting Floor models!!!
Great selection of items. We found a sofa we love. The salespeople are attentive without hounding you, and the lady from their finance department was friendly.
The store was nice and there was a wide selection. The employees were nice, not overly pushy, and answered my questions.
The prices are average to some times a little over priced from other vendors. The employees are nice but the reason Im rating this 2 stars is the fact they started to charge a four dollar fee to pay your bill online. The other option i was given for the last few months was to come in to the store in the middle of a pandemic. Brianna just informed me I could avoid the fee by setting up autopay, I dont understand why this wasnt offered in the first place. To recap, the employees are nice, the pricing is okay but the shadiness of trying to get an extra four dollars a payment is in poor taste. Wish they would have a better covid system in place and probably wont make any further purchases (like a new furniture set for the living room) from here once our mattress is paid off.
Worst place ever manager told me new furniture come and what I got was the one off the floor
Great service. Good selection .
Customer Service was great except they are NOT COVID conscious and delivered a replacement today wearing no mask and didnt even offer to put one on!!!! In hind sight should have refused the delivery unless they had on mask entering our home.....
Their prices are great and their staff is very warm and friendly, particularly the woman who helped us, Tammy. We had a great experience and look forward to stopping by again in the future.
Very friendly staff. Large selection and the best prices we found in the area. They also had 12 months interest free financing, which I took advantage of.
Great assortment. Nice folk. Did have a salesperson unaware that running the credit would cause a hard inquiry..
I was looking for a fridge. Not much to choose from but really mice people.
Great place they help out when needed
Good service and great products
Excellent professional customer service!