Worked with Justin and purchased two sets of wheels and tires. Let me say service is top notch! A family owned and run business and super knowledgeable almost like they knew what I wanted before I knew. Long and short of it is, will come here for all tire and wheel needs going forward. What a gem of a find! Thank you!
Outstanding Customer Service!I travel for work, run into a lot of car problems, last night ran over a nail on a gravel road to start my week. MSTS Got me in bright and early when they opened! Im in and out! Lifesaving! Thanks!
Every employee I spoke to was very friendly and courteous.
We go here any time we need any service for our vehicles. From oil changes to new tires, they have us covered. Justin knows his stuff and everyone is so friendly. I recommend this place to anyone looking for a good, reliable and honest place to take your vehicles.
Great people to do business with.
I blew a tire on my trail took it in they had it ready to go in 15 minutes office guy did it way to go other places would take 30 min to find someone else to get it done
Overpriced. Never again. I never have a good feeling when I come here...I get bent over evertime I come here.
I believe this is owned and operated by a Mason City family. I feel welcome here and I am confident that their service is top quality.
On a Friday afternoon, I was traveling through Mason City on my way to Minneapolis & noticed a little tougher ride. My car’s system told me the left rear tire was low, so I debated just adding air & continuing on my way, but I was worried that I had picked up a nail or something and would end up stranded on I-35 somewhere. I decided to stop at Mason City Tire Service based on Google reviews and they managed to get me in - after 4pm on a Friday - and check it out even though they were very busy. No nail, thank goodness, and they were able to alleviate my worries and send me on my way in quick order. In addition, they gave me a good education on the correct PSI for my other tires, which were overinflated by the dealership. Thanks for the excellent service!
Got me in fast and very friendly people
I was driving through the area when I got a flat in mason city. I didnt have a spare and was looking for the closest shop. I called these guys 40 minutes to close and they said if I got there as soon as i could they would help me. I had to drive on the flat for 3 miles which took me over 20 minutes to get there and they got me right in and put a new tire on. They treated me very fairly on price and were all very helpful as I was distressed since I was still over an hour from home. Overall great experience with these guys and I could not thank them enough. Thank you again Mason city tire for the great service!
Always great service.
The crew at Mason City Tire Service always provide superior customer service, and very fair prices. Doing business with these folks is a joy. Thanks for a great job.
From out of town! Very reasonable, got us in right away. We were limping our camper on a spare & a tire that was about to blow. So happy we stopped here!
Have had great service and support from these guys! Not a lot of places like this around here. Glad to have a business like this in the area. They went above and beyond for me a few times now. Very professional I can tell they have some good talent and care about reputation. They have my business!
Great work.
Bought a set of tires for my daughter, a couple days later picked up a nail. They got her right in and patched it no charge. Great service, highly recommend
I highly recommend Mason City Tire! They go above and beyond for their customers! I wouldn’t drive an hour and half for just any company. Their customer service is phenomenal! You won’t be disappointed.
Awesome Service! Very helpful when it comes to getting things done that other tire shops wont do! Reasonable prices too! Great customer service! Highly recommend!
I had a great experience at Mason city tire. I purchased new wheels and tires. Very knowledgeable and professional staff. Answered all my questions about wheels. I highly recommend stopping in if you are considering new tires. Will buy from again without hesitation. Excellent customer service before and after the sale.
They are prompt and reliable. That was my first ever and I did not have an appointment but they worked on my tires and I was on the road in a few minutes.
Mason City Tire Service did an excellent job helping my son and me out. I would highly recommend them. My son is attending college in Mason City and I am five hours away from him and they helped him out for me with his truck. They went above and beyond and provided awesome customer service. I am so thankful to Lance for putting my nerves at ease and taking such good care of my son for me. Thanks again Mason City Tire Service and Lance!
Justin was a great help to me. A few months ago I ordered a trailer. It was a custom trailer that had to be built special for the needs of my business. He took care of everything even moving some trailers around so mine could be built sooner. I will be back to give them some of my other business.
I took the vehicle into have the tires rotated and balanced and the front end aligned. After I got it back it vibrated worse than when I took it in. As for the front end alignment, when I took it in it pulled to the right and when I got it back it pulled to the left. I checked the tire pressure and found that they had put 20 pounds more pressure in the tires than was recommended. I took the vehicle back thinking they could correct the alignment and vibration issues. They fixed the vibration, but why would you put an original front tire, that was rotated to the rear, back on the front. The vehicle no longer pulls to the left but I did find that the drivers front tire had an extra 10 lb of pressure and the front passenger tire was 5 lb under.
Best Tire Service on the Area. Great Customer Service and very Honest People. Thanks
Exellent service and a knowledgeable staff!! From a business standpoint they always do there best to fit us in when we have a tight schedule to work with. We at KR Construction
Always treated fairly and I have never felt ripped off when choosing them to do service on either of my vehicles.
Great place to go. We have gotten 2 sets of tires on 2 different vehicles and one tire patched. Great staff, gets you in and out quickly.
The service was fast and friendly.
Great place for tire service! Very knowledgeable and friendly staff. They werent pushy, which was great!
These guys are great. I have always had good service at a fair price.
Great price, great value
So my bf and his grandfather and I brought my Blazer in and the guys there where awesome i got four brand new tires and an oil change done. The guys are very friendly even when they where really busy. I would tell anyone to go there! The next day i belive it was Justin that called and said thank you for bringing my vehicle into them. THANK YOU MASON CITY TIRE SERVES.
Great place to get new tires or a repair. Also do misc. Auto maintenance. Justin and his team will that you right
Fast friendly service very professional. Satisfied customer here
Fast friendly service. Bought rv and needed tires to drive it home 3 hours away. Got us on the road the next day! Thank you
Justin and the crew here are great. Repair and tire service at reasonable prices
I went in for an alignment and they told me I needed to replace my pitman arm, idler arm and outer tie rod ends. I brought my truck home and their is nothing wrong with the pitman arm or idler arm. They also put 2 idler arms on my price quote and the truck only has 1 idler arm. Watch out they will try to replace things that are not bad.
Outstanding products and service. Mason City Tire is the gold standard for repairs and tires in the area. Honest and fair. Always trustworthy. Thanks for everything.
Polite, helpful, quick service, and I dont feel like I was overcharged. They are a nitrogen equipped service provider which is why I chose them in the first place, and the experience made it worth writing this review. Thanks again Mason City Tire!
Great place, friendly and knowledgeable employees.
I was great, 5hey got me right in with out an appointment. Thanks guys
Got me in right away friendly customer service and reasonably priced good fast work
Excellent service, helped us get back on the road quickly and affordably. Would definitely do business with them again!!
They done a fine job!
Very helpful. Got us in the same day for new tires!!
The guys are so friendly and accommodating. Have always been satisfied with the service.
I wouldnt go anywhere else to fix my tires. Yeah, theyre that good!
Awesome service! Just love those guys.
Best customer service in town. Very very satisfied!!!
Great friendly service and got my tire fixed promptly
Cant say enough great things about them! I was initially worried when Lon and his wife retired but no longer am. They continue to be honest and fair which is rare in Mason City and Clear Lake.
All ways great service
Excellent..always helpful and friendly
Excellent service, highly recommended!
Never visited but passed by frequently
Very good service.
Great service!
Yes they are good dealer
They pick up your car and fix it right
Fast friendly service
Fast and friendly
Great service
Quick and good
I called them to make sure that they have my tire and time for my semi truck.They said that they will take me in 3h.Waist of time!
Excellent