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Overhead Door Company of Mason City
225 18th St SE, Mason City, IA 50401, United States
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Overhead Door Company of Mason City
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St
Review №1

Very pleased with the installation of my two garage doors. Installer was professional and did an outstanding job of installing them both. He noticed two small dings in one panel and said he documented them and would order a new one and install it when it came in. The great thing about Overhead doors of Mason City is the service doesn’t stop there. I had another home they had installed a door and I had an issue with the door a few years later. They came and fixed it at no charge. Quality products and service. Steve

bj
Review №2

This was my first experience with Overhead Door of Mason City and it was a good one. Im about 40 miles away from them so anticipated a wait but was wrong.... They came to evaluate my problem very promptly. A part had to be ordered and they returned with it in just a short time. The 2 repairmen were nice, friendly. Another call did need to be made for a small adjustment and this next fellow appeared promptly and resolved the issue. He too was real nice and very helpful. Good job on satisfying customers, Overhead Door! Thank you

Da
Review №3

Torsion spring broke, the bar was bowed, and cable line snapped, and overhead door explained hours, prices and scheduling very clear. The repair person was polite, hard working and very easy to talk to, not only repaired what was wrong but also oiled all the rollers and hinges, the door runs smoother and quieter, better than it has in years, I AM EXTREMELY HAPPY WITH THE WORK HE DID THANK YOU OVERHEAD DOOR 👍😎

Ka
Review №4

My garage door quit working about 2/3 of the way down on a Sunday morning. I called the Overhead Door Company in Mason City to get a quote and timeline on Monday for replacing all the hardware and motors for two doors (It was time to upgrade). I received the quote within an hour of talking with Mike. Later that same day I got a call from Mike letting me know they could come by on Tuesday morning to replace everything. The technician was on time and had everything completed and walked me through the functions. Great job by everyone I had contact with. Would definitely recommend!

Ju
Review №5

They were quick to come, notified me when work completed as I was not able to be here when they arrived. EXCELLENT SERVICE & EXCELLENT WORK! I will & would recommend company & polite service tech I spoke with!! 5 stars!!

Ro
Review №6

Nice, friendly service, start to finish. Problem solved and the Tech explained exactly what was done.

Ma
Review №7

MCODC arrived on time to service my overhead door and replaced the vinyl weatherstrip around the edge. Service was done in a timely manner and there was no mess to clean up afterward. The young man was very pleasant.

Lo
Review №8

My family has been using Overhead Door in Mason City for years and were very happy with their products and service. A few Saturdays ago, a belt on our door opener broke so I filled out a service request online. A service tech came out Monday and replaced it in less than an hour. They had installed the opener many years ago and saw that it was still covered under the warranty so we were only charged for the service call. I highly recommend them.

Sc
Review №9

Arrived before scheduled time. Quick and efficient in his work. We are very pleased with our garage door.

Ja
Review №10

This company was very prompt and courteous on fixing the problem of my garage door. The tech also checked the complete door to make sure there were no other problems. Very happy with them.

Bl
Review №11

Got it done.. guys weren’t satisfied with the way it was working and came back and made it even better. Can’t say enough good things about these guys!

Su
Review №12

Overhead Door was very prompt in response to my inquiry about a new opener and came the next day. The new opener was put in 2 days later! Very good to work with.

da
Review №13

Both springs broke 1/2 before we had to pickup my grandson. Called them and no kidding it wasn’t 5 minutes and the tech was here. Door fixed and grandson picked up only 20 minutes late. They are the best

Su
Review №14

I called in the morning and they came that afternoon even though they were scheduled heavily that day. He repaired broken springs and serviced the door in 30-45 minutes. The door works great.

Lo
Review №15

Everything went very smoothly and the new equipment works well. Appreciated the phone call telling of their coming to make sure I was home. Five star preformance‼️

Ch
Review №16

They arrived when planned and did a good job on the installation. They didnt install both openers the same way, one is only installed with 2 bolts, the other with 4. The 4 bolt installation is much more robust.

Ja
Review №17

Awesome business! So helpful and friendly! Cannot recommend highly enough!!

Th
Review №18

We have an Overhead Door Company garage door. Needs checked or attention occasionally and when we call they make an appointment to get here as soon as possible. Always on time or ahead of time Johnny on the Spot and get it done timely. If it requires ordering something needed for fix the problem, the tell us how long it will take and make appointment to do the job as soon as it arrives. Employees are polite and prompt.

Ma
Review №19

Nick came over and fixed the the opener! He knew what he was doing, and got the job done very professionally!Great job Nick!

Wi
Review №20

Your service man was very professional. He knew exactly what was wrong, and fixed get within 15 minutes. We will definitely use overhead door company again.

Fr
Review №21

Sean is excellent to work with they have all my Doors great staff, customer service is excellentThanks to all from the Mason City location

Jo
Review №22

Very nice door and excellent installation. Very pleased.

De
Review №23

Yes we were very happy- the worked well as a team and very helpful! Recommend 100% - thank you !

Co
Review №24

We had a great experience with Overhead Door Company!They came out quickly and were efficient in repairing our door. The staff is friendly and professional.I would highly recommend them!

Ja
Review №25

Fast service - they were out within a day of me calling them about something minor. When they were finished, they called and let me know exactly what they did and any next steps. They even oiled my openers without me asking! Professional, great communication and prompt service!

Ju
Review №26

The 2 men completed the installation in just one hour. All communication was polite and efficient.

Ji
Review №27

I have a garage door that is over thirty years old! They service it, put torsion springs on it! It works great! They do a fabulous job and get there soon after I call!

Ch
Review №28

Went really well. Garage door was fixed and in a timely way and works great

Ma
Review №29

Great service..problem fixed ! They were here within 16 hrs of calling them!

Mo
Review №30

Thanks to Nick for coming the day that I called. It was really appreciated.

Di
Review №31

Very friendly staff. Quick and efficient. Willing to answer questions

Je
Review №32

Prompt, courteous response and next-day service. All is well with our door repair.

Ro
Review №33

Great service at a great price. They made a few extra trips to tune things up at no extra charge. Thank you!!!

Ke
Review №34

They were great to work with. They worked around our schedule. Doors look great and are nice and quiet. Thanks

Jo
Review №35

Thank you for your prompt response to our call and the repair of our garage door opener. Your employee was efficient, knowledgeable and considerate.

An
Review №36

I was very impressed with the employee that came to my house. He was very professional and friendly, did his job and didnt try to stall for time. I will definitely use them again, and tell others.

He
Review №37

Great customer service! Ordered a screen garage door and it was installed quickly and professionally.

Ro
Review №38

Mike and his team are easy to work with. Their efficient with an attention to detail. We appreciate their integrity and workmanship.

Ol
Review №39

I’ve had nothing but pleasant experiences! The individuals on the other end of the phone are always so kind and organized. We have received quick service twice and have been so pleased with the level of professionalism and courtesy shown by technicians. Great and honest company!

Je
Review №40

Levi was great! He carefully explained what was going to do. Also, he arrived right on time. Great service.

Sh
Review №41

Very fast service! Completely satisfied with our new garage door and installation! Great company to work with!

No
Review №42

So happy that they came and fixed our door. They were really nice and professional.

Sa
Review №43

I have used Overhead Doors Company since around 2000 or so for myself and family members. They have not failed me once. They do what they say can do.I will continue to use them in the future. Excellent Service.

Ev
Review №44

Outstanding service. My broken garage door opener was looked at the next day and my new install was done a day later. The full install was done in less than an hour and is working great!

Ma
Review №45

Excellent customer service. Very impressed when told “it’s the right thing to do” when making an additional trip to open my door before the scheduled repair date.

Pa
Review №46

Prompt service and the repair was successful.

Ja
Review №47

My distress call was answered promptly and the technicians were at my home within a few hours. They knew the problem as soon as they got here and saw the door...very knowledgeable and friendly! Didnt take them long to have the door operating like normal again!!

Ru
Review №48

Door technicians came on time, inspected the issue that I had, where thorough and were done in a timely manner

ke
Review №49

Next day service and fixed the problem!

Li
Review №50

Overhead Door Company is so great to work with! They have great residential garage door service, commercial garage door service, beautiful doors, and great people to work with!

Ja
Review №51

Brandon and crew were very easy to work with. Doors were put in in a timely manner and everything was cleaned up when done.Would definitely recommend to anyone.

Te
Review №52

My Beam vacuum hose was damaged and I took it in for repairs. I had it back the next day!! Amazing!

wa
Review №53

Honest and job well done! Thanks

Fa
Review №54

Overhead Door employees came and in 45 minutes or so I had a new opener. They were herevon a very cold day and were polite and efficient. So worth calling this company!

Mi
Review №55

Your service person was very polite and knowledgeable. He was very pleasant and it was after a long weekend. Tell him thanks

He
Review №56

Professional, simple and quick. Love my new door!! Thanks!!

lo
Review №57

I’m very pleased with the work done, and in a timely manner. The guys were friendly, answered all my questions, and left the property cleaned up. I love the quiet door movement.

Ke
Review №58

Quick professional service. Will call again if needed

Ga
Review №59

Broken spring and it went very fast. Great service!

le
Review №60

Best garage doors on the market Installers were fast to completethe job. I highly recommend Overhead garage doors

Ro
Review №61

Communicated well... prompt service

Fr
Review №62

I called one day and they showed up the next day. The service man resolved my issue in a timely manner. Very satisfied with the job.

Ma
Review №63

Great service. Prompt response and very easy to work with.

Da
Review №64

I have had Overhead Door do work on my garage door twice now and both times have been very happy with their service. I would definitely recommend them!

Li
Review №65

The work on my garage door was done in a timely manner. I appreciated the phone call to let me know when they would arrive, the instructions after installation, and the friendliness that was given. Thank you!

Te
Review №66

They were great. Showed up at my house when they told me they wouldbe there. Installed my garage door and and opener which I purchased from different places in the amount of time that I was told the job would take. I love my new garage door and opener its great not having to get out and open andshut the garage door by hand. The installer let me know what he was going to do toinstall my new door. When he was done he cleaned up after himself leaving the work area looking the same as before he had gotten there. I would recommend Overhead Door Co. of Mason City to anyone that is planning on having a garage door and opener installed. Sincerely Terry Haag

Ro
Review №67

Called and they were out the next day. He inspected the door and looked the openerover, ran it up and down to see if it was fixed, did a good job. I would call them again.

Ka
Review №68

Great response time for door repair.

Ka
Review №69

Service is prompt and efficient. Cleanup was better than Mrs Clean would do. I was very impressed and thankful for the quick installation. Thank you.

Al
Review №70

Second time working with these guys and yet another great experience. Came out to give me an estimate the very same day. Were out within two-three business days to get the job done. Job was done quickly, cleanly and effectively. Much appreciated.

Sh
Review №71

Overhead Door Company installed a new garage door on 6/11. The men were excellent! My door is beautiful and they were so professional! The whole process could not have been better! ⭐️⭐️⭐️⭐️⭐️

ju
Review №72

Great service, quick service and professional.

Ch
Review №73

Very fast service, helpful....

Di
Review №74

Excellent service very friendly and knowledgeable high quality. love our doors thanks overhead doors!!!!!

ma
Review №75

Excellent service and the door quality is top notch ! The opener is super quiet with no jumping around. The door is sealed very well also. Definitely recommend.

Da
Review №76

Technician was very knowledgeable and friendly. Handled all my concerns including a circuit board issue in less than 30 minutes!

Ja
Review №77

Everyone from the salesman to the tech that installed the equipment were very professional. Great job!

We
Review №78

Once again, great service provided by MC Overhead Door. Had issues programming Home Link to our opener. Jeremy in the office went above and beyond trying to step me through the programming process over the phone. After multiple failed attempts on my part, he scheduled a service call. Service tech who stopped out was friendly, professional and efficient. He also took time to explain that my series of opener required an additional step to program, a step not listed on my instructions. Would highly recommend MC OH Door.

Be
Review №79

They were fast and friendly. The new doors look great!

Jo
Review №80

Good pricing, came out to make sure I got what I needed, they installed the openers inside of a week from the purchase date! Set up the buttons in the vehicle as well! Will be back for new doors at some point.

Sh
Review №81

Could not ask for a smoother process. Used the online request to request service and heard back via email first thing in the morning. Tech was out and had the issue fixed by 11:00 AM. Could not ask for a more professional response and process. Thank you!

Ho
Review №82

Very quick to schedule, diagnose and complete needed repair. My only complaint other than the $40 trip fee in ADDITION to labor is it was a repair on a door they installed which should never have been done without the bracing hardware they used to repair the door. Especially considering it was an 18’ wide door, additional support should have been warranted from the start. Other than that, door opens and closes smooth as silk, work was done within 24 hours of my initial call and tech was friendly and professional.

Ch
Review №83

I love the screen door. The company has been great to work with. I highly recommend Overhead Door Co.

Je
Review №84

Fixed our issues quickly and thoroughly and for less than they quoted us. All their guys are really personable too. We were really happy with them and would use them again and recommend them without hesitation.

La
Review №85

Overhead Door Company of Mason City, Iowa was prompt, courteous and reasonable through out the entire job of fixing our broken garage door spring.. Never hesitate to call again for future considerations. Larry Mix, Clear Lake, Iowa

Do
Review №86

Fast friendly service.

Ro
Review №87

The two guys (Matt & Ryan)that installled both my doors did a fantastic job.They were here before the scheduled time & finished in a timely manner The whole process from the time I got the quote to the time the job was done was great. Would highly recommend them.

Na
Review №88

I was surprised on how fast I got a bid for the heavy duty gragedoor opener. They also had the job completed within a week. I will for sure use them again in the future.

Co
Review №89

We had a large garage door break and of course it was late on a Friday and we had to get the door closed. I called the Overhead Door Co of M.C. and they were super helpful in arranging for an emergency call, so that we would be able to close that door. The young man that came to do the work was super friendly, and we were very happy with the customer service. Then, they came back to repair the door once that necessary parts and equipment arrived. Again, the two gentleman who came were very personable, and got the job done efficiently and correctly. We are very pleased with this company, and the great people they have working for them. I highly recommend the Overhead Door Company of Mason City!!

Jo
Review №90

Everyone at Overhead Door Company were professional, respectful, knowledgeable and helpful! We love our new door!!! If you want the best these are the folks to call!

Jo
Review №91

Very professional and reliable service both from Erik and Brandon - also had quite performed on some damage done to another door. Very fast and good price for the quality of work being done.

Te
Review №92

Great service. Our worker was extremely nice. They did a nice job of telling us exactly when they would be there and our door works great.

Gl
Review №93

When I called your business in the afternoon, the young man was here the next morning to repair our garage door! Went right to work to replace the 2 large springs, 1 of which had broken, he replaced the second 1 as a precautionary step, and was done within an hour!! Great job...I didnt catch his name, but a very nice young man! Great job, sir! Thank you all!

Li
Review №94

My garage door is fixed! Everyone that I talked to was friendly, helpful and they fixed the problem with the least expense! I could not be happier with their service!

Jo
Review №95

Wonderful Company! Friendly staff, Excellent service! We have been buying overhead doors from this company for over 20 years now. Have never been disappointed. If there ever was a problem of any kind - they always took care of it. Would give them 6 out of 5 stars!

Er
Review №96

Awesome customer service and installation.

Ch
Review №97

Great company, Great service!

Ja
Review №98

Our garage door tension spring broke so we called overhead to replace it. Three days later they had a service man come out. He was here for about two minutes and told us to go to Menards to buy a new spring. My husband went into the overhead store front to ask for help a few days later since they do not carry the spring we need at Menards. We decided to change over to Overheads set up instead because it had already been almost two weeks since our garage door broke. We called overhead to convert to their set up. A WEEK later we get a phone call with a time the service man will be out. He was supposed to come out Thursday afternoon. By 4:30pm there was still no service man. So I called the company and they told me they’d call back Friday to reschedule. Friday came and almost went. Again, it was close to closing hours and still no call. So I called back to see when the service man would be back out. They set up a time for Saturday. Saturday came, and the service man showed up. But instead of converting our door over to their set up, they fixed the broken spring that had been there from the start. It was also the same service man that was out here before... so my door was unusable for weeks waiting for this conversion when the whole time they could’ve fixed it the first time they were out. They were not courteous enough to call when they ran behind schedule and was not courteous enough to call when they said they would.

Ba
Review №99

I was very satisfied with the door and installation. The contractor did a great job of installation and was very good on answering any questions that I had. I would recommend Overhead Door to anyone!

Ry
Review №100

They were easy to deal with and reasonably priced. There were plenty of options to choose from with an easy step by step process to picking out exactly what you want. They did an outstanding job installing the new garage door and we are very happy with it! Would absolutely recommend!

Information
21 Photos
100 Comments
4.9 Rating
  • Address:225 18th St SE, Mason City, IA 50401, United States
  • Site:http://overheaddoormasoncity.com/
  • Phone:+1 641-424-4114
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
  • Home builder
  • Home improvement store
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
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