The gentleman working the print center is incredibly helpful, competent and makes me want to continue shopping at this location.

I had to print something out today, and I couldn’t be more pleased with the help I received. There was a young man named Matt behind the counter, and he helped me complete this task in seconds, and I thought it would’ve taken me much longer, and was stressing it. He was polite, helpful, and knowledgeable... what more can u ask for?!

Great costumer service. I had trouble with my holidays cards. My mistake and the staff were wonderful. They fixed it without hesitation. I’m so grateful for there kindness.

I have nothing but positive things to say about their Copy & Print Center employees.

I needed to make copies then fax them out... Had it done in a few minutes.Thanks to the guys @ Staples !!

I spent no more than 15 minutes got what I needed without any issue.. Tod was helpful and made it very easy for me. Thats the way shopping should always be..Yes I would recommend to others

The sales representative was extremely helpful and courteous. Even advised me that there was a coupon for 30% off for sending a UPS package. I was extremely grateful.

Severely overpriced for scanning. For a mid sized job its cheaper to buy a scanner on Amazon, and throw it out after. When I purchased a printer here, the hostile manager confronted myself and my father about their warranty policy. Go to a competitor.

The staff is wonderful but why is the parking lot pitch black at night??? I am a handicapped woman who shops at night-so this is a triple threat for me.****

I asked the cashier if she knew how long a certain item would be on sale. She replied I have no idea. Is that any way to help a customer? Instead of saying I will check for you she says I have no idea. Was she trained at all in customer service?????

Had what I needed and went out of the way to be accommodating and to satisfy my order

I just went to the Massapequa location for help with my laptop. A young lady and gentlemen named Rich G helped me. They both went above and beyond to fix my problem! Thank you so much for your help.

I honestly dont understand why this staples has so many negative reviews. The place is also super organized and clean, the staff always answers the phones and is willing to help in any way and the print department people ARE FANTASTIC. I am always going for printing needs and I have had so many awesome experiences. Flavao is one of my favs of the printing department. He is so sweet and willing to help with anything. I have to mention this mans patience.... he has the patience of a saint. I am quite annoying and ask a million questions and hes always been so patient and helpful and its so funny to watch him work because some customers ask such bizarre things and he remains calm and cool. I respect that. Be anyways, hes super knowledgeable and amazing at making sure whatever job he does is finished and perfect. I greatly appreciate his efforts in ensuring good quality prints and services. 10/10 to you flavao and 10/10 to this staples for the awesome staff they have :)Update: just went back to pick up my prints. I messed up the sheets I already had and they fixed them for me and LITERALLY SAVED MY LIFE. John is another staff member thats godly and he is so sweet and informative and PATIENT. I love how patient and kind the staff are. John & Flavao are the GOAT.

I went to Staples to use the copy services and a few of the employees actedlike they didnt want to help me. I asked for help cause I needed a copy of mydrivers license and the other guy walked away after showing me how to print areceipt but didnt explain it in detail, and it was rude to leave me there and thentelling me for privacy reasons he couldnt copy the license for me, I wasnt askinghim to copy it for me I simply wanted help in making a copy for myself, then whenit copied he looked at it, so he contradicted himself by saying that. Then from allthe distraction I left my license in the copier and was upset all night. I normally usetheir computer tech services but this was absolutely the worst. Then they had aproblem printing out my receipt, Im surprised she said sorry about the wait aftershe walked away from me, she was the one who was helping me in the first place.

This Staples has made many memories of how I got what I was looking for. I see all these bad checkmark reviews, why one will have to be there with that individual to know what really went on. From my experience the management at three gentlemen were aces in the hole as far as customer service! The prices are not always spot dirt! But you will definitely get your Staples correct like I did just ask the management and they will steer you right. Dont trust your eyes by going to the employees if you got a bad feeling. Really this store has been pleasant and always got help from the right people!

Was highly disappointed to walk in on a rainy Friday night and the two young boys at the printing area couldnt make an effort to help me bind my books. My friend had been to Deer Park Staples and they were more than happy to bind and print labels for her. I get third class citizen treatment by pointing to the wrong aisle. Will not go back at all and been here for years, its a mile from my house. Very disappointed in service and the boys lack of knowledge and bushing my business off.

Everyone who works there moves slow. In the print shop no one knows how to multitask. They just have you standing there like an idiot while they work on their tasks. No Be with you in a second or any of that nice customer service stuff. The website says if you place a printed order for a poster before 2pm, it will be ready the same day. I got my order confirmation at 1:41pm and went to pick up my order at 7:30pm and it was NOT ready and I was advised if I came back at 8:30 it would be ready. I opted not to wait. Then I went the next day at 8:10pm. My purple poster was grey. GREY! The assistant manager on duty advised me that it was the printer, not them. What the heck! He offered to waste 10 additional minutes of my time waiting for a reprint that I am sure is going to look just as ugly as the first. Im sitting here waiting. So disappointed and so upset. I am going to make a corporate complaint. I dont have time for this. Im leaving to drive from NY to Virginia tonight to attend this funeral.

I called ahead and asked them if they had a product and they said yes. I drove two miles while Im on the clock at work to find out that they indeed did not have what I was looking for. The woman I spoke to was RUDE as she asked me What are you talking about? What is that? And she waved her hand at a random aisle. Then I went to Customer Service and they completely ignored me. I had to chase someone down (definitely not the same woman!) and show him a picture of the product I wanted on my phone. He shrugged and pointed to another random aisle. They did not have the size I asked for. Rude, rude, rude! Plus the line was super long. I dont care how busy of a season it is. You should be prepared for anyone, especially a young innocent woman who simply needs to make some books. Dont lie to your customers, dont be rude to me, and dont expect my service ever again!

Of course when you need something stationery like or computers etc. Its a great one stop shop. BUT, todays visit was marred by the strange, possibly offensive behavior of one of the staff. When I spoke to him he completely ignored me

PLEASE hire REAL QUALIFIED people to work your copy and print department. The young millennial blonde girl was rude and had absolutely no clue with what I was talking about. Your staff in the print department should know the difference in types of stock and weight of paper. I asked her to explain your business services to me and she looked at me like I had six heads. All I wanted was to be able to print a flyer and envelopes for mailers. I tried explaining this to the girl and she looked at me confused??? It’s really not that hard. I’ll never come back here. You lost my business.

The worst. I placed a print & copy order with Staples. I received an email letting me know that the order was ready for pickup, however, when I arrived at the store they couldnt find it. They tried to open it and it was taking too long so they offered me a refund. This was an important project that I needed printed and they really put me in a bad spot. Its the last time Ill step foot inside this store.When I called the manager and explained what happened he said what would you like me to do about it?

I went to get a short story printed out, and the service was okay. The paper quality is top class. I was shopping around and blank cds for burning music were over priced, and they didnt come in smaller quantities than i had wanted.

Great selection and always gray deals on thinks I use the most.

Needed to send an item to California the young man in shipping department went out of his way to help. Good place

When I walked in a person greeted me and asked if I need any help. I said no thanks, she said okay if you have any questions let me know.

Excellent and solicitous sales persons and cashier. Thanks. RP

Quick and easy. Very reasonable priced.

Staff are very courteous,friendly and helpful.

They were very helpful with my purchase.

Theyre prices are expensive but they are convenient and their personnel is very nice

I went to this branch for printing. Efficient and friendly staff.

Ordered item online, picked up, great service

Extremely helpful with finding office needs

Very caring and helpful staff.

They dont pick up the phone. If they do, they put you on hold then hang up on you after 5 minutes

Employees very helpful.

Staples employees were very helpful and attentive

They have just about everything you need for office supplies & school. Employees are friendly & store is clean.

Awesome rewards program

Friendly staff, big selection.

They are the best

Cashier called for front end help 2x. Staff actually walked by her to tend to a tertiary task.

Worst service I’ve ever seen at any staples.

Good store

Saved 11$ off my purchase

Great store

Great services

Knowledgeable employees

I got what I needed.

Trash pandas

It exists and thats that

Like the supplies

Good treatment and good the paper they use