Best experience/service weve had anywhere. Brennan made our experience quick and easy, very friendly. Good vibes all the way around. I would recommend Gerald Toyota to friends & family and to others as well.

My sales person was Tom. He was very helpful and friendly. Not sure if my deal was best I could have gotten but I left feeling satisfied with my ability to bargain over the price and bought a car, so its all good 😄 he also kept my 5 year old boy busy which made the whole process smoother for everyone. Thank you!

Best experience ever.. Today we purchased 2 cars from them.. Their service from emails responses to in person attention was fantastic.. we drove an hour to get there but have to say the entire drive was worth it.. Their Salesman Greg Logan went out of his way to show us all the features in the car and help me and my husband set everything up including apps on the phone.. Please buy your cars from them, lets keep good people and companies in business..

They were very accommodating so I upgrade from one star but not very transparent on the additional markup. It was presented in a long list of numbers while discussing our trade in value but never mentioned until we recognized the numbers didn’t add up based on sticker price and posted addendum. Not cool, the additional markup should have been posted on the addendum. We’re seniors and this will likely be our last new car purchase is the only good thing about it.

Our sales associate, Greg, helped us quickly and efficiently with the Toyota Camry we wanted to lease. Within minutes of Greg greeting us, he pulled the car around for a test drive and we were on the road with no hassle. After some negotiating, we were able to get the monthly payment where we wanted it, and the transaction came together quickly.

Gregory Logan was exceptional as was Mike Smiley! I have been coming to this dealership for my last 3 cars and won’t go anywhere else. Thank you so much!!! :)

I arrived 20 minutes early to my 9 am appointment for an oil change and tire rotation. It took them 2 hours to finally get everything done and get me out the door. Around the hour and 40 minute mark a staff member informed me of several recommended maintenance options that would total around $750 in addition to the cost of the oil change and tire rotation. They recommended these repairs because they have no record of the previous owners maintenance practices (my car is a pre owned vehicle I bought at this dealer). And apparently, if I do not get these repairs done within three months of this notification, I risk voiding my warranty which is not cheap. This is a terrible way to do business and whats more, they were not done with the repairs on my car at this point and made me wait about 20 more minutes. The staff was friendly but were not able to give me concrete answers on my warranty policy nor were they able to look up my specific policy on their computer and were unable to give me any literature when requested. It is not the staffs fault. It seems to be a lack of structure and a failure of the management of the dealer which is what ultimately left me unsatisfied. I will not be coming back here for any more maintenance just based on how much of my time they wasted and will be giving my business to other more efficient repair businesses. And the only reason I showed up the the dealer today was because of a string of emails and texts that made it seem like it was mandatory. I had been getting my oil changes much closer to home and much quicker for the same price.

If we could give them 0 stars we would. We purchased a brand new 2021 Sienna in March of 2021.( already own another Toyota and have NEVER had issues) When asked about the entertainment System we were told it was easy to operate but we’re never shown how to do it. After about 8 hours, $300 worth of various cords, multiple phone calls, YouTube tutorials we were able to get it to work for about 15 minutes. I called everyday for SIX MONTHS. Talked to about every person in the dealership, promised they would call back, never returned calls. Got every excuse in the boos. We requested a service appointment and after a week of them having our vehicle we were told it was malfunctioning and to open a case with Toyota and that it needed to be replaced. Our salesman never ONCE called to ask us about our satisfaction or to help trouble shoot. After Toyota couldn’t help us they told us to go back to the dealership, that this was something they could fix! When calling the dealership the owner answered and was so rude when I voiced frustration and said he was so happy we were satisfied with their service (being a jerk) the service manager said he would reserve a new Toyota so we could compare ours with another model to help troubleshoot what the problem was. Waited for appointment for over a month only to call and be told he forgot to hold it and sold it that morning!!!! That they didn’t have any other options for us, refused to even LOOK at the problem and we were SOL. I ended up calling Toyota Naperville and spoke with their service manager who went ABOVE and beyond to help fix our problem. I would NEVER recommend this dealership. HORRIBLE HORRIBLE MANAGEMENT AND CUSTOMER SERVICE. I spoke with Toyota directly and they said that issues like this are taken seriously and have heard multiple complaints about this dealership. Save yourself the headache. They’re just a bunch of crooks and they’re only out to rip you off.

I just bought my New Sienna from Greg Logan…It’s was a Great Experience. If you need a New vehicle please go see Greg… I appreciate your help… Thanks a lot…You we’re the best Salesman I have ever met.

Great experience, Great customer service, I purchased a suv then few days later a family went back and purchased a vehicle, and they are patience and resourceful and finding the best deal .

My husband and I purchased a car here today without the need for financing. The salesman asked for our social security numbers citing that it was just to make sure we are who we say we are. I thought it was strange but falsely assumed he was telling the truth, lo and behold by the time we arrived home we noticed they lied and our credit had been checked. Needless to say WILL not purchase any more cars from here cash or otherwise!! *Pictures included for proof

Scheduled an appointment 2 days in advance for a simple oil change for 1pm on Monday. Wife gets there 10 minutes before 1. They make her wait 2 HOURS to change the oil. THAT. IS. RIDICULOUS! They didnt even have to rotate the tires! I DID THAT FOR THEM! 2 hrs to change oil? I couldve done it in my driveway in 20 minutes!

Prices are wrong as advertised and they are not following Toyota’s core values. Supply Chain is disrupted which does make them any more special than any other service industry!

One service advisor said yes, let us fix your car then another advisor said no, go to auto clinic, its cheaper. I was already prepared to fix my car at Gerald.

Friendly sales staff willing to answer questions in a professional and courteous manner. Finance department worked diligently to get a good deal on car that was purchased.

Bought a car for college bound son. Paid for a paint and interior protection coating that comes with a warranty. Car at delivery was dirty dropped off with service department to apply the protective coating picked up vehicle 3 days later and it was still dirty. Tried to get a hold of service manager Ted to no avail. Called my salesman Tom and he first acts like he doesnt know that he sold me the coating it was just a warranty. Now my son heads off to college. Salesman says just bring back in and they will fix the botched work. Im still not sure anything was even done. I state my son took vehicle to college and dont know when would be possible to bring back. I ask for a full refund on lack of work. Lack of answer and says I would have to take up issues with Ted whom I still cant get a hold of. I get in contact with sales manager Mohammed and explain issues asked for a refund and to cancel warranty of work either not received or improperly received. He response is to bring back and they will fix issues. I again explain that I am not sure when possible with my son having vehicle in college not close to dealership. And to date have not got a refund on botched work. Would not recommend dealing with the lack of customer satisfaction.UPDATE....Service manager has contacted me.Had son bring in to a different service department closer to his school. Car is finally clean and protected. Still have not received the car care kit that we would be able to maintain protection. Contacted Mohammed sales manager and Tom salesman with no response. Still lack of customer service.

Everyone was friendly, I ate pizza, and didnt have to think twice about making a decision. Jerry helped me with my lease, I got offered more for my trade-in than other places, and was out in a new 2021 Toyota Corolla SE in a couple hours! Thank you, Jerry, and everyone @ Gerald Toyota!

Highly recommend coming here before checking other places, they were great at helping us choose the car we liked the best, without hassle. The staff all are very kind people that are willing to listen out. Special thanks our sales associate Brennan Geers for his help.

Stephanie took great care of me. She was having problems with her computer so I had a bit of a wait before I could get checked-in, but she was very apologetic and made sure I was in-and-out once I got started.

Salesman Mike Costa was awesome. Very friendly, professional and informative. First Toyota experience and it was top notch. Will definitely recommend to anyone looking for a vehicle.

Service department opened on time and this was super important to me because I had to go to work right after. I was greeted immediately upon entering the garage. I forgot my mask and the person greeting me was able to provide me with a mask. Definitely give that person a 10/10 for customer service. Also, I dont drink coffee but there was some available as well as bottle water. Waiting area was clean and comfy.

Greg Logan made my process of getting a new 2021 car stress free! I felt that him and Toyota did all they could to provide me with a great deal! This was truly my best experience in purchasing a car! I recommend Gerald Toyota to any and everyone!! This is the place to be for your next car adventure! Awesome service!

They replaced an AC condenser on my 4Runner. The condenser was not the issue. Blew $723. I bring it back and was told by Tony that they have to do an diagnostic to see what the issue truly is and it would cost $215 and would be applied to the cost of fixing the true issue.Hmm why wouldn’t they do this when they replaced the condenser 4 days ago and applied it to that cost???????So they call back tell me it’s evaporator core. Try to milk $3500 off of me now. I called other dealers and prices ranged from 1229 to 1640 to fix this issue. Yet they want $3500.Crooks! Will continue to tell everyone about this place and experience. Will never go back there again!

Honestly I had a great time walking in yesterday and immediately buying a 2021 Supra 3.0 l turbo. Mike costa is a phenomenal salesman in person very down to earth and helpful. They made everything quick and easy and we both walked out happy. what a great person, and the staff is amazing thank you everybody at Gerald Toyota.

Greg Logan did an amazing job... I’m happy with my 2018 Nissan Maxima... Low miles... Very satisfied! Thank you Greg!!

My experience was absolutely AMAZING and an experience I will never forget. Edgard worked very hard to make sure I had everything I needed and that I had a smooth experience overall. I cannot thank him enough and I recommend you see him for your new vehicle. Thank you so much Edgard and to everyone who helped make this day the best day ever for me! ❤️

I just financed a Toyota Camry Here. I had a very terrible experience with my previous dealership. Micheal Costa was Great he helped me tremendously in getting a car that I really wanted for the price range I was looking for. I recommend them to anybody that’s looking.Getting a good car is one of the most important purchases in ones life. I recommend them you won’t regret it!!!!!!

I just purchased my 2018 RAV4 from Greg Logan and he was absolutely amazing. If you need a car or truck please go see him. Thanks again Greg

Im from Wisconsin and I bought my first Toyota Rav4 about a month and a half ago from JP. JP was very welcoming and open to any questions we had. Within minutes I was test driving the car and loved it so we headed back to the dealership to finalize the purchase. He was so very helpful and patient considering there was some minor communication issues between the dealership and my bank to get the purchase squared away. I think he even missed out on his lunch to help keep the ball rolling, what a champ! While waiting, he made sure that we were comfortable, got us coffee and even had the car brought inside since there was a snow storm coming through, very thoughtful. Overall I was very pleased with his service, he kept us entertained during the wait and again very patient with everything so two thumbs up for you dude! Thanks a bunch JP!!

I Just purchased a 2018 RAV4 from Greg Logan and he was the Best! He help me pick out a SUV for my son. Thanks for your help Greg....Thanks again

I just purchased my 2021 Rav4 from Greg Logan...Let me tell you....It was the most pleasant experience I have ever encounter. Greg Logan you are the Best! Thank you again....If I know anybody looking for a New or Used car I will definitely send them your way.

We had previously test driven a 2021 Toyota Sienna at another location and knew exactly what we wanted. Raul Negron was our Sales Associate and was very responsive once letting him know I was on the way. Raul had the vehicle waiting and made sure to take the time to show all the features of the Sienna. He did not waste any time and was direct but fair. After some negotiation we both reached an agreement on the vehicle. Highly recommend seeing Raul Negron for your next Toyota vehicle!!

If you’re purchasing a new Toyota, do yourself a favor and meet with Steven Smith at Gerald Toyota of Matteson. Steve is an incredible agent who’s extremely knowledgeable, friendly, and efficient. He’ll help guide you through the unique features offered by your dream car and help you fall in love with your purchase. I highly recommend Steven Smith and Gerald Toyota to anyone and everyone. We are beyond happy with our experience and purchase at Gerald Toyota and hope you will be too!

Mohammed Zidan he went above and beyond to make the deal works smoothly

Me and my wife purchased a 2018 Tiguan from this dealership and the service was exceptional. Our sales rep Mike C. did an amazing job with answering our questions and made us feel comfortable with the process. We didnt feel an ounce of high pressure from anyone at this location. Highly recommended and for great service ask for Mike.

Jimmy is a low-pressure salesman with lots of knowledge. He made sure we had all the information we needed to make a decision. My wife was more hesitant than me and wanted something off the price. Jimmy got us a small concession that sealed the deal. He also took care of a situation in which another salesman was cursing in a loud voice. I complained to Jimmy, and he spoke with the guy. I really appreciated that. I would say that in 45 years of car-buying he is the best salesman I have ever worked with. I am fine with you using that in advertising.

I just bought my 2021 Toyota Tundra from Greg Logan...He was absolutely wonderful. If you need a New Truck or Car please go see him...Thanks Greg I really appreciate it.....

Michael Costa is an excellent Sales Consultant. He took the time to explain our purchase from start to finish. Our questions and concerns were addressed professionally. I highly recommend Gerald Toyota and Micheal Costa.

Had a great experience with everyone at Gerald Toyota of Matteson. Especially Steve Smith in sales! Steve was friendly, knowledgeable and helpful in answering all our questions. Thank you for all your effort to get us into our new 2021 Toyota Highlander Hybrid Platinum!

I visited Gerald Toyota in Matteson, Illinois, and was assisted by the now nominated Salesman of the Year, Greg Logan! This was my first time buying a car alone and he made it quick and painless. He was very professional, patient, knowledgeable! He also knows and offers every incentive under the sun! I’m already talking to him about my husband’s next vehicle that he will be purchasing from none other than the great Greg Logan!

My in-laws needed a new car. We came to test drive a 2021 Rav4, then a Corolla and then a CH-R and they fell in love with the CH-R. The sales consultant that helped us out was Raul Negron. He was very patient and helpful. In laws were in a limited budget because they are retired and he was able to get them a great price to meet their budget. I will be definitely coming here when I get my next new car. Thanks again Raul!

Staff was very greeting and at no pressure for our first car purchase went through very smoothly JP went above and beyond and I would recommend him and the dealership to family or friend. Thank you very much

I just bought my 2021 Tacoma from Greg Logan....He was amazing. If you need a New Car or Truck please go see Greg. Thank you again Greg! Your help was greatly appreciated. Mike Smiley was Great too. These guys worked and worked to get it done. 😁

Greg Logan was a true professional. The whole sales process went very smoothly. I will definitely recommend Greg to family and friends.

Courteous service. Servicemen at service center patiently and thoroughly reviewed services I received and receptive to answering all my questions to my understanding.

I had Fabulous day with Steve Smith assisting me with the purchase of my Brand New 4 Runner! Steve is very professional and knowledgeable. He helped to make this event stress free and easy! Amar was friendly and professional in his assistance to seal the deal in finance. Thanks to all.

The customer service was great. They explained everything thoroughly and was patient. The gave us a good deal as well. We recommend these guys! Ask for Greg Logan he was dope.

I made an appointment with sales rep to see new 2021 4Runner at Gerald Toyota in Matteson on 5/13/21. Arrived early without my husband to get the process started. Car was fine. Sales rep Steven quoted me price that included $999.00 protection plan that was for door edge guard, nitrogen air refills for my tires, VIN etch, and tire locks. Discovered that none of those are necessary, and the door edge guard wasnt even on the doors. I said Id be back with my husband at our originally scheduled time later that evening. Steven wanted money down to hold it. I declined.My husband and I came back 90 minutes later when we said we would. We said we would not pay for the protection package. We went back and forth on that until Steven agreed to take it off the price and adjust the finance rate to an accurate lower percent. He hand wrote the proposal and I signed agreeing to put money down and return the following day since it had become late. We were satisfied with the deal. Steven pushed us to complete the deal right then and there. We refused to stay and tried to give money to hold the car.Thats when the sales manager came over to tell us the dealership owner called him an hour ago to say that he was buying the 4Runner and two other new vehicles himself to keep there to attract customers. They refused to sell us the car after three hours of negotiating and finally coming to an agreement on their offer.They either wanted to set up bait-and-switch scam or to wait for a buyer who wouldnt bat an eye at the protection plan, had less credit worthiness, and wasnt going to put down a sizeable down payment. They werent going to make enough money from financing with us, so we became unattractive buyers.

I purchased my second Toyota on Saturday April 4th for my son. My sales agent Steve was outstanding from the moment we arrived. I advised him I wanted to stay within a particular monthly cost and Steve educated me on leasing options.On my test drive Steve, explained everything I needed to know and more. I explained to him my previous experience with my first purchase of a Toyota and Steve made me feel comfortable, he explained the features of my new purchase as if he was the actual maker. He did not leave one feature or benefit untouched.Afterwards, I explained to him that I was a bottom line shopper and did not want to entertain the theatrics of going back and forward with the cost. In addition, after the cost was final, I decided to do a trade-in my sons old car. The trade was not with me at the time, Steve offered to bring a porter with him to my house to drive the car back to the dealership. Steve is a sales agent that sets himself apart from the rest. I had a great experience and would be back to shop with Steve later on this year to purchase a new car for my daughter.

Great deal and experience purchasing at Gerald Toyota. My sales person Steven Smith was excellent, informative and very helpful during the entire process. Told Steve what I was looking for and when it was available he gave me a courtesy call. Came in and was out in a few hours. Steve explained in detail all the many options and accessories the SUV had to offer.Nice new ride! Thx Steve!

Normally I do not write a negative review but here is a buyer beware. I visited Toyota of Matteson for a Toyota Rav4 Prime based off the online price and what the sales rep sent me. When I visited the dealership, they added a 9,999 price adjustment.

First time buyer. Salesman Steve was great, really helpful. Definitely will recommend service.

Steven gave me a great experience for leasing a car. He was extremely knowledgeable, friendly, and helpful. I am very appreciative of him and also Ferris for the great service they provided.

Worked with Greg previously on the purchase of my Rav4 Last week my husband got into an accident and unfortunately his vehicle was totaled. Right away we knew who to go talk to. Greg once again worked his magic and made the numbers work! If you are looking into purchasing a vehicle Greg is the guy to go to! Very professional and not like other sales guys just looking for a sale, he will definitely help to get the numbers your looking for!!!!!

Steve Smith is the man! Thought he was the former football 🏈 player when I saw the name lol but he’s just as good with sales and service as the other Steve Smith is at catching the football! Got a good deal on a 2012 Toyota Prius!

Just bought my 2021 Sienna XLE from Greg Logan. He was absolutely amazing. I appreciate your time and Thank you again. If you are looking for a great...Saleman...please see Greg Logan

5 Star Service from Gerald Toyota. Bought a new Toyota yesterday and I couldnt be more pleased with the entire deal! Price, attention to my issues, and thoroughly walking me through the functions and technology on vehicle. No pressure sale, just a good deal. Thanks Matt Gerald and Steven Smith for making it painless.Joseph J Mayer Jr

Anthony Boria is by far the best car salesman ever!!! He helped me and he was not pushy at all. I will definitely be coming back to buy another car. He knows so much and answered all of my questions. 10/10 would recommend. Come to Anthony if you are buying a car for the best deal hands down.

Recently my wife and I came to this establishment looking for a vehicle. We were okay just browsing to see our options. We were immediately greeted at the door by Sarah who, unknown to us, would be the staff member that would be selling us our Toyota Highlander XLE that we absolutely love. She told us she was new to sales but, you would not have been able to tell considering how knowledgable and professional she was. She was so kind, and did not make us feel pressured into purchasing. She answered all of our questions in great detail and gave us a demonstration of how to adjust the seats and other features of the vehicle that we had not been acquainted with before in our prior vehicle. She allowed us to take our time test driving two of the vehicles we had an interest in. She went above and beyond talking with us and asking us about ourselves and our interests, joking with us and exchanging stories. She just made our overall experience that much better. The facility is clean and the other staff members we engaged with were very kind and attentive. My wife and I would recommend Sarah to anyone seeking a pleasant car buying experience at Gerald Toyota! Thank you again Sarah!

One they know me, we have been coming there for the past 3 owners, so long time. Mike is always helpful, Stephanie is always nice too. The reps seem to work together well and help each other out.

All I can say is this review is well deserved Tony D my family and I have bought multiple vehicles from Tony D he makes the experience flawless he is very knowledgeable about the vehicles, goes the extra mile we have never liked car buying experience and he really changed the image everyone has of a car salesman, he always greets us in service department when we come in for oil change and actually cares about any issues that arise we will be buying our cars there for life !!!!

Greg Logan helped me buy my new car. He was great! He answered all my questions. He was patient as I looked at various cars and was trying to decide which I wanted. He didn’t hard sell me or try to push like at some car dealerships.

The hard work and willingness to help put my family in a new and updated car.

Call before and asked about car that want to look. They told car in sale and ready! I Drove 45 minutes and wait 20 minutes after it they told car in detailing be available in 5-6 hours later. be aware.

I love them and definitely recommend purchasing your vehicle and doing all and any maintenance to your car at this location. The employees are welcoming, knowledgeable and a pleasure to be around. And for the record, I am a REAL customer and this is a REAL review. Ask for Mo!

Just purchased my 2021 Corolla Hatchback from Greg Logan and I LOVE IT! Thank you again Greg....I appreciate everything.

I had a great experience at Gerald Toyota my sales person was Greg Logan. I got a great deal on my new 4 runner. The process with fast and went smoothly and I was satisfied with my purchase.I highly would recommend him. Thank you Greg Lagan

I recently purchased the Rav4 at Gerald Toyota and my experience was very pleasant. Michael Costa was very easy to work with and did a great job getting me a good deal on my purchase.

Mohammad Zidan is a pleasure to work with. He is attentive, knowledgeable, and very professional. He made the experience at Gerald Toyota an excellent one. Thanks, Mohammad!

Went in last Saturday looking to purchase a Rav4 and the sales consultant was trying to negotiate price with me on the lot before I even test drove the vehicle! He was trying to add a 4,000$ markup on the car HA! Ended up leaving and coming back just to test drive it because the other nearby dealership didn’t have inventory. So we decided to just give it a shot here again. Same sales consultant then let us then test drive to Rav4 and afterwards we decided to move forward with the purchase. He came back with a bill of sale still with a 4,000$ mark up insisting on a 2,000$ down payment and no Toyota incentive which was being advertised on Toyota’s website. All this before credit was even pulled! What a terrible experience here to say the least! Decided to look online and found the one I was looking for at Romeovile Toyota. Purchase the following Monday what a great experience that was compared to this place. Thanks Gerald Toyota on leading me in the right direction you guys save me a bunch of money.

Great place to do business. No nonsense to deal with. Greg Logan got right down to business. No dragged out negotiations and no games played like other dealerships. Would definitely recommend coming here for your next car purchase.

Great experience here, honestly never been treated better, the selection was best in area and the service dept. Is top notch.Glad I came here for my Toyota and not the other place.

Greg listened to our needs and did a great job of getting us into a new Venza. Our purchase and financing experience was smooth and efficient. Great job.

Our salesman, Steven Smith, did a great job in accommodating all our questions and financial limitations. He explained all the features of our new car. I feel confident that we will enjoy everything about our new car. We got the right salesman, he was very tech savvy.

Employees were polite and helpful and did a good job servicing my car.

Just bought a Toyota Highlander LE from Mike Costa. Mike went above and beyond in customer service! Extremely helpful in getting me exactly what I was looking for and I’m very happy with the car. Thank You Mike!

Even though I got there early they took my car immediately. Always clean facility, friendly staff, and good workmanship.

Top notch dealership and a great staff all around. They made the process seem so simple and got straight to the point. I didn’t even feel pressured into buying a certain car. Told me everything I needed to know. I will definitely come back in the future!

This is the third time I’ve worked with Steven Smith (Gerald Toyota) with leasing my Toyota Corolla’s. He is very professional and personable and down to earth. He was very patient in answered all my questions (and I had a lot). He drove me around to look at the model cars I was interested in, described in details the features of each car. He always go above and beyond for me. I wanted a red car Toyota Corolla, there was none on the lot so he got me one from another regional lot. My Red Toyota Corolla was delivered to Gerald Toyota Dealer for me to pickup. I’m so satisfied. He’s the best.

Got yelled at on my way out by Steve because I didn’t want a newer model and wanted to finance with my bank

Routine service appointment found potential problems that could have been very problematic on an upcoming trip. This was a good experience that I have come to expect from this dealership.

Greg Logan was fantastic! Highly recommended, very thorough and made the car buying experience very smooth. Accommodating and respectful of our time. Also brought in Ferris Spikener when we needed to rework the numbers to make this deal work for us all. Well worth our trip to Gerald for our new Highlander. Thank you both!!!

MR. MIKE SMILEY THE SALE MANAGER WAS A REAL NICE GUY HE GIVE ME AND MY KIDS REAL GOOD DEALS I PURCHASED A RAV4 FOR ME AND MY WIFE ANTHONY BORIA WAS MY SALESMAN AND HE DID A GREAT JOB IF YOU NEED A GREAT CAR ASK FOR MIKE SMILEY AND HE WILL MAKE YOU SMILE

Best place ever to buy a car. Staff was extremely helpful.

Dealer pice for vehicle was posted for $43,029 on Cars.com with msrp at $45,691. I called the dealership to purchase the truck and sent picture of price and vehicle from Cars.com. They said it was a mistake and would not honor the price they had advertised due to the shortage of vehicles. I usually don’t post reviews but this seems very deceptive. Sad.

We came in and Greg greeted us warmly at the door. We had a quote that we received through TrueCar and the price was honored without question. There were no high pressure sales tactics. The entire process went very smooth and we picked up our car the next day(it had just arrived that day and required a delivery inspection by a mechanic). I would say that Greg and the folks at Gerald were the best Toyota dealers I interacted with in Chicagoland. Thanks again guys.

Shout out to Greg he was awesome ! Straight to the point ! Was a man of his word! Didn’t feel like I was being rushed or hassled but cared for with excellent customer service ! Thank you !!!

Walk in today for service was getting my highlander an oil change. I was waiting in the waiting area and a young gentleman name Anthony walked in the waiting area and greeted himself to everyone letting people know who he was and if anyone had any questions he will be assisting them. I was outstanding that even though I wasn’t buying a car he still went out his way to let us service people know that if you had any questions he would be there for our assistance. Thank youGerald Toyota and thank you Anthony for a fun experience

I’ve recently came to this dealership and they were very nice and helpful! Specifically, Anthony, he was the salesman who helped me out. He was very welcoming, polite, and knew his stuff! If anyone plans to go here, I would recommend to go see or ask for Anthony if you can. Overall, great experience!

Ive had bad experiences with other dealerships in the past, with it taking too long or not being the car that I necessarily want. When I walked in Greg Logan was my salesman. He showed me a 2021 Toyota Camry that i absolutely fell in love with and literally made everything possible for me to walk out with the car that I loved. During the process he offered us something out of the vending machine for my child and something to drink. If youre ever in the market for a new car, please ask for Greg! Thanks Gerald Toyota of Matteson!

Great customer service only Toyota dealer me and my family come and buy our cars. Moe the sales manager is the only person we talk to buy cars. I just bought my wife the new RAV4 2021.

GREG LOGAN is a great salesman! He took great care of us! I had a wonderful experience here at Gerald Toyota because of him. If you are looking for a nice ride, check out the Highlanders! I fell in love, it rides so smooth!!! Thanks Greg for everything!

Gerald Toyota of Matteson is top-notch, all around. We have a Toyota Highlander and it’s an incredible vehicle! Quality is unsurpassed. This is the team you want to work with, they work hard to get you the best price possible. Ask for Brennan! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Kelvins professionalism, prompt and thorough explaination of services needed. Availability of service hours was most appreciated. I didnt have to wait, I was given a curtesy ride back to my home.

I just bought a used Honda CRV from Raul Negron. He was incredibly helpful with finding the perfect car that fit my needs and was within my budget. He kept the whole experience stress-free and would highly recommend you buy your next car from Raul Negron!

Found the 4Runner online, the price was as stated, the sales team was polite and professional. Nice place to do business with.

I love the professionalism, the respect of my boundaries, as we are still in a pandemic. Special accommodations were made for my daughter, as she lives with disabilities and I felt valued as a customer. Working with me in a timely manner and excellent follow-up.

Great price and service! I received a better than expected trade-in value and Steve Smith was very helpful getting me into my new car in a pleasant and timely manner. Weve purchased a number of cars from this dealership and have always enjoyed great service and deals.

Steve is a great sales person.

Very pleased with Greg Logan, all went smooth! He was wonderful....I absolutely recommend seeing Greg when you go inThanks....Greg....I really appreciate it