We were having a slight issue with the lock mechanism for our garage door. I called and tech Robert came out right away and fixed the issue. We also had a keypad installed which Robert programmed for us. We are very happy with the service.
Best service I have had in a long time thank you again Corey for the help
Our two garage doors were installed on Friday, July 16, 2021 in the Mint Hill, NC location. We were shocked at the level of service that was provided before, during and after the installation was completed as this is a rarity, today. Our installer, Steven was so professional and picked-up every trash and took the old garage doors away. The garage area was spotless. He worked really hard for several hours and it was truly a pleasure to see a young man like him work hard and take pride in the work he does. I recommend Neighborhood Garage Door to everyone. As a former, GC, I shopped this with several garage companies and Neighborhood Garage was the best in price!!! Thank you so much, Steven. Great experience!!!! Elsa and Sam Simaan
AWESOME !!! This place is amazing. We had a garage door emergency at 8am this morning and we called immediately. Victoria helped us over the phone and she was sooo nice ! She was sweet and very helpful. Then Jamar came to our house to fix the issue he was very knowledgeable and helpful! He explained to us what he was doing before he did it and cleaned up after he was done. I would HIGHLY recommend them and we will be using them again. Super happy with this service.
Fantastic neighborhood company that provides same-day excellent service. I highly recommend! Both technicians who came out to our house were friendly, knowledgable and fast. Well be calling them again when we need new doors!
Had a wonderful experience with Anthony. He provided optimal service, very knowledgeable, and gave good sound advice on issues that could potentially develop into a future problem. Ask for Anthony, you cant go wrong.
Just had a new garage door installed by these guys and very happy with the overall experience. Adam the owner and 2 different technicians, Darius and Anthony has went out of their way to correct some minor factory and shipping problems that was no fault of them. GREAT JOB ! Very honest and hard working to make my project complete and satisfactory. Great crew.
Our experience was fantastic. We got 2 new doors and we would definitely use them again. Big thanks to Nick and Cameron on the installation and Anthony on our initial service call
Look no further, Neighborhood Garage Door is who you want! A small company that provides excellent service with great prices. We called them on a Saturday morning after not hearing back from the first company we called. Adam was able to come out to our house within a few hours and was even able to come earlier than he expected. He called ahead to make sure the time suited us. He was courteous, friendly, and professional. He explained exactly what was wrong with our door and quoted a price right on the spot. Now we have a smooth running door that no longer sounds like a train coming through our house! Thank you Adam and Neighborhood Garage Door! I highly recommend this company!
It was such a great experience using Neighborhood Garage Door!! I called at 7 a.m. expecting to leave a message and someone actually answered. They were able to get an appointment set for me same-day for a garage repair. As promised, the technician called when he was en route and arrived on time. Professional, trustworthy, efficient, and a genuine care in a job well done. Anthony was honest and didnt try to sell me on anything - such a rare experience. Thank you, Anthony and Neighborhood Garage Door for providing exceptional service!
My garage door was jammed and couldnt go down. I gave them a call and they were out quickly, gave me my options, and had me up and running. Professional, efficient, and knowledgeable. Very satisfied with the service.
Adam was extremely helpful in our decision of what to replace our old damaged garage doors with. He provided great information and service from beginning to the end of the process. Prompt, courteous, quick responses and quick appointment times. A delight to deal with through out the entire process. And in the end we have lovely new wooden garage doors that look fabulous.
Anthony didnt miss a beat on promptness, assessment, parts replacement and calibration. He also aligned the door perfectly. It seals better now than when a competitor from a few years ago repaired the springs and much better than the original install when the house was built. Great work! Called at 9am to schedule and everything was completed by 11:30 the same morning. Excellent service.
Adam at Neighborhood Garage Door was very professionaland and knowledgeable. I was able to make an appointment that same afternoon. He contacted me when he was on the way to let me know he was would be a bit early and wanted to see if that was OK. He was able to diagnose the issue with our garage door very quickly and made the repairs and replaced the old spring system with the new torsion spring and replaced the old metal rollers. My garage door is completely in balance and aligned now. Before the repairs it was so noisy but now it is so quiet you can barely hear it when it opens and closes.
Great service and understanding the human side of the customer. I didnt have the receipt for the previous job - yet they took care of all the needs. Great admin and prompt technician service.Customer -- tip please take a picture of your receipt and send it to your email - to keep it your records for potential future work/credit.
I had my garage door installed by this company almost 2 years ago. I called them up with a question, did they not only answer it, but they had questions for me as far as troubleshooting went. Adam was very helpful. Very pleased I purchased from them, if I could give more stars I would.
Adam the owner was very informative, giving me a better understanding of garage door operations. The tech that came out was wonderful, professional and did a great job. It was up and working in no time. I would highly recommend these guys.
Had Neighborhood Garage Door out to fix a problem with my garage door. Everything was done very professionally from the initial call and service request through the work itself which was done by Anthony. The service fee seemed appropriate and reasonable. I highly recommend Neighborhood Garage Door!
My garage door opener died during the holiday and was repaired on Christmas Eve by a technician with the Neighborhood Garage Door Company. This company was so highly recommended by a neighborhood friend of mine, I trusted them to do the whole job by remote control. My 6 yrs old, Lowes builder special openers plastic parts (the main cog drive wheel was plastic) disintegrated and could not be repaired so I took the advice of the owner and upgraded to a Liftmaster opener. Wow, what a great suggestion and experience! Although I never actually met the tech, he got the job done while I was at work. Perfect job, whisper quiet, all remotes programmed, everything left tidy and clean and my panic (my fault) follow-up calls were immediately answered. Now my garage door can be serviced by a company I trust. Another nice touch was the wi-fi connection which allows me to monitor and control the garage door remotely. Again, thank you Neighborhood Garage Door Company for a job well done. Those of you reading this review do not need to read any other reviews, this is your expert.
I called them asking about installing a new garage door system that was much more quiet than my current opener. My opener was working fine. It was just noisy. They said theyd be happy to sell me a $600 system, but then offered to lube my current system and if I was happy with the change Id just pay a service call fee. I agreed to lubing the current system and long story short they saved me over $500. I will gladly call Neighborhood Garage Door again when I need service!
Adams was great. He explained several door options and accessories. He was patient with us and answered our questions. The crew was professional and had the garage door installed in no time. Definitely will refer my friends.
We are very pleased with the service that we received from Anthony with Neighborhood Garage Door!!! He was able to set a time to come by that worked with our schedule, explained exactly what the issue was and the pros and cons of the different solutions. There was no pressure to pick one solution over the other and was he went above and beyond to fix the problem!!! Highly recommend!!
These guys are great. Very affordable and showed up a little before they said they would. They explained everything that needed to be done and we could not be more satisfied. I would highly recommend this company for your garage door needs.
My garage door suddenly stopped working and I called Neighborhood Garage Door for two reasons, one, because I live in Mint Hill, which is close to their office in Matthews, and also because they have an A rating with the BBB, which very much impressed me. Adam arrived and quickly ascertained the problem and said he could fix it right away, if I wished. He even told me about a special money-saving voucher that I could use, that I had known nothing about. Adam fixed the door in about an hour or so, and now my garage door not only works great, but is a lot quieter due to the nylon rollers he installed. I cant say enough good things about Adam and this company.
Dave the repairman was excellent! He was very courteous and arrived on time. Explained what he repaired and the warranty. Side note I have white carpet and asked him to put surgeon, slippers on he didnt hesitate or object but understood. I would and will recommend this company to anyone who have garage problems! THANK YOU Neighborhood Garage Door!
Great work! Had my door done in under 30 minutes. Highly recommend.
They were great! We got an appointment time the day we called. Adam came to fix our door and he was very knowledgeable and polite. He also fixed the trim above our door which he did as an extra at no charge. I would use them again!
Anthony came the same day I called and taught me all about the garage door on our new home. He showed us how to maintain it ourselves, in an effort to save money. Happy to have found a great local company!
Prompt, Professional and repaired in a timely and cost effective way. Adam was the tech and focused on excellent customer service.He was most cordial and respected the surrounding area while completing the repair.I would definitely recommend Neighborhood Garage Door .
Great service at a great price. Competitor wanted to charge almost double just to show up and estimate the work. Ill happily continue to support this local business that knows how to take care of their customers.
Someone backed into our garage door in a Yukon Denali and destroyed the door. We called Lowes and Home Depot first to see how long a replacement would take. They told us it could be up to a MONTH before we would have a replacement garage door and I couldnt get my car out of the garage. My husband called and spoke to someone at Neighborhood Garage Door. Not only did they have the garage door we needed in stock, they said they could come the next day to replace it.We were told they would be at our house between 9-11 (normally with businesses if they tell you between 9 and 11 that means about 10:59 or later). Dwayne called my husband at 8:40 and asked if we would be ready for them in about 20 min. Not only were they early, they were considerate and professional.My garage door is now better than ever. Its beautiful and a lot quieter and smoother when it opens and closes. Dwayne took his time and was extremely meticulous with each step. He made sure I was happy with his final product and extremely humble when I gave him praise. A nightmare of a situation turned into a huge home improvement. I hope I dont have to do another replacement anytime soon but if I do, there is only one place I would be willing to give my business. Thank you so much Neighborhood Garage Door and especially Dwayne. You were a complete lifesaver for us! :)
Adam came and fixed it in a jiffy. He has such a wonderful personality and knows this business like the back of his hand! Recommend this company to everyone!!
Great service! Highly recommended! Broke a spring on one of my doors this weekend. Called Neighborhood on Tuesday morning and was back in business by 10AM the next day! David was a great guy to work with. Im 110% satisfied with this company. I wish there were more service companies like them!
Anthony spotted the problem right away. Problem was remedied quickly and very satisfactorily.Great attitude.
Yaro Plumbing Inc is thanking for the excellent timely service. We would not ask anybody else. Great job! Great Service! Thank you
This business is great, polite and professional. Our garage door spring broke.Anthony came by just as scheduled. He was superb in his repairs and speaking with my 85 yr old mother, who knew nothing but the door was broken. Highly suggest and recommend this business. Than you, Anthony.
Enjoyed working with this company! They were able to work in my appointment the same day I called. The service call was a pleasure with the Associate being on time and very professional. Thanks so much for such a great experience, and I will be sure to recommend you to all my friends and family.
I called Neighborhood Garage Door needing emergency help. Adam came out the same day. He was able fix everything in record time. Hes a true professional. I highly recommend them. Adam is an all-around nice guy too.
Great customer service!!!!! After making the call the technician was prompt and at my house in a timely manner. They were efficient in solving my garage door repair and cost effective too. I will definitely use this company again and recommend it to my family and friends.
I heard a loud noise in the garage this morning, and when I went to open the door it wouldnt budge. I found Neighborhood Garage Door, and Adam came out and made the repairs. He was very professional, and explained everything in detail to me so I could understand what happened and what needed to be fixed. The pricing was reasonable, and he kept me posted on when he could get to the house. I highly recommend this service!
Fast service. Excellent work. I had great Communication with the repair tech I was able to text pictures of my broken garage door and got a great quote over the phone and my garage door was fixed in 20 minutes.
Our technician, Anthony, was capable, efficient, friendly and timely. He called and arrived earlier than my appointment. He diagnosed the problem and adjusted the springs. He also installed a keypad and remote.Our door and motor are old and weak, but Anthony fixed things and then gave us an honest assessment of their longevity. He did not try to sell us anything right on the spot. I will definitely use this company again when the door is completely shot.
Called for spring replacement after looking at all the reviews and ratings. Neighborhood lives up to them all. Kept informed on their arrival which was just 2 hours after calling and an hour later had a working door. Adam was very observant and professional. He noticed some other issues in a matter of minutes that really needed to be addressed that I hadnthe and I see the door every day.
Chris did a great job. Came out same day and solved all our issues. They were able to complete the job the same day as well. I recommend calling them if you are having any trouble.
Highly recommend working with this company. Adam was punctual, beyond courteous and his work was excellent. Unbeatable warranty and very comfortable prices.
Awesome service at a reasonable price. I had a fairly simple repair that took around 10 minutes for the technician to complete. He only charged me a call out fee and threw in a lubrication at no charge. I will be utilizing this company for all of my garage door needs moving forward.
Adam was great!!! I called for help on Friday, and he was here the same day to measure my door, and the following day to install it. Personable, professional, and did a fantastic job. Overall a great experience. Highly recommended.
Adam quickly reviewed and suggested in very detail for the different aspects of preventive maintenance. I have got those done and very much satisfied with the work that was performed. It opens and closes really smooth now without much noise.
These guys were very friendly and were done with my door very quickly. Door works perfectly!
We love our new doors! Anthony did a great job explaining everything to us and helped us choose the best option, not necessarily the most expensive. Great customer service, we are happy that we chose Neighborhood Garage Doors.
Quinn (our technician) was prompt, professional and skilled. He quickly diagnosed the issue and the repair was done. He was also very conscious of cost. I strongly recommend this company!
My garage door collapsed on me one day so I contacted numerous garage door companies and decided to go with Neighborhood. They were friendly on the phone and quick to respond. As they were installing the door they found that the frame of the garage was messed up and so had to re-install the door. Adam and his crew were very knowledgable and had it all working along with the new operator in no time. Thanks guys!
Anthony was great! He was very knowledgeable and was willing to educate me while he worked. Their price was fair and I am pleased with the work.
Spring broke this morning and within a very short time Anthony showed up, had the parts, and door was working like a charm. Lifetime guarantee on the parts, what could be better? Very happy with this technician. Call them if you need service. Highly recommend.
Anthony, came out same day my wife called. Very timely, and quick to diagnose and very fast repair job. Bout an hour! Replaced unit, track, and nylon rollers. Other company wanted to charge $125.00 just to come out!!
These guys were fantastic! Very prompt and professional. The service tec was so friendly and did a great job. The pricing was the best that I found for the work I needed. My garage is SILENT now! I would recommend this company to everyone. A++
The technicians were knowledgeable and friendly. It was great getting the work done on the same day. Reasonable price.
I was very pleased with the service received from Anthony. He was prompt and completed the job in a timely manner. In addition, he was easy to talk to.
A very smooth process from NGD. I called early morning and they were out that afternoon to get my garage door literally up and running. Thanks for the friendly service, quick response and taking it easy on my wallet. A+
Anthony provided a quick and reasonable quote, along with other options for us to consider to achieve the look and function we wanted. Excellent information and very helpful.
They were great! They were professional and on time. They got the service done quickly and provided me with a clear solution and options. Would definitely use them again.
Adam went above and beyond to make this a great experience. Replacement was done the day of my service call. Incredible customer service and Id recommend them to anyone.
Our garage door opener would not work on 12/30/15. Call made to local google search, and called. Service on New Years eve. Jack pot. Service all at the beginning of the service window which really pleased us, and informed us our old system needed to be replace, and was completed with a few hours. Happy Happy Happy.
They are ok with communication and installation time. Price is fare but look into detail on order form some are missing out. Also we tried to match the door to neighbor and end up not getting same as what neighbors have. I wish I knew about it before it was delivered. They all blame to miscommunication. Communication is given my them, not us. I hope they serve more with better communication in detail and showing pictures as well
Needed to get second garage door opener installed. Adam installed my opener in record speed . He was very professional and friendly . The price was very reasonable as well. I would definitely recommend this company to any friend or neighbor. A plus service by far .
I had my garage door opener replaced. The service person was Kevin and he could not have been more efficient or courteous. The work was done quickly and as promised. I would highly recommend Kevin from Garage door service for your garage door needs.
Great service. Technician programed my opener to the car and was able to use the auto opener. Very satisfied.
Neighborhood Garage Door has been great to work with. Very friendly and knowledgeable. If you need Garage Door Repair and your in the Charlotte area then Id give them a call.ThanksDano
Adam came out the same day I called. Very professional and did an awesome job. Very friendly and helpful. I would recommend them to all.
Very pleasant experience! Super fast service and the installer/technician knows his stuff. Thanks David. Keep pounding, Go Panthers!
Excellent customer service! Installed a garage door keypad for us on a Saturday. Anthony was prompt, efficient and explained everything in detail. Highly recommend!
Neighborhood Garage Door was amazing! I called and the SMAE day they sent a technician out to repair the door. The technician was knowledgeable and fixed our problem on the spot. The company was very responsive, trust worthy, and we were very pleased with the service! Thank you!!
Anthony came to house within an hour of contacting and finished the repair quickly. Very professional and easy to deal with. Thanks!
Door is about 15 yrs old. Had another company out about a year ago to quite the squeaks and general maintenance. They tightened the springs and sprayed WD 40 on everything. Door continued to squeak and eventually broke a spring. NGD to the rescue. They were on time, courteous and friendly. They replaced the springs, rollers and gave it proper maintenance. Door works flawlessly and has never been so quite. Recommended!
Great people and easy and quick service. They do a great job!!!
Great Experience! I would recommend this company to anybody.A++
Very prompt and courteous service! Informative and kind. I will definitely call them again for my garage door needs!
After being done wrong by another company, I called this company! They are fantastic!! They give APPOINTMENTS and not Windows of time. They are on time, work quickly! And after all the trouble I had with another company and the loss of many dollars, this man only charged me the amount of a visit. So thankful!
Outstanding doesn’t cut it. Called yesterday when our garage door took a dump when the springs broke. I make the call at 2pm get the return call at 2:15pm. I inform the Adam of the situation that it’s no rush so he said “ is 11-1 window tomorrow ok”. Adam gives me a very reasonable quote and 2 repair options. Job is done with a few upgrades in a amazing 30 minutes. Fast response, reasonable prices and job done at NASCAR pit crew speeds. Wow !
What an incredible experience. It seems when one thing breaks, you turn around and there are three more (my day today) :-)Of all the appliances on the down in my home today this is the ONLY one now working!!! All because I called the number (easy to find on a sticker in my garage) and spoke to a very friendly Adam. He patiently walked my through the steps to reset my keypad on my garage. We hung up and I tried to get it to work buy was unsuccessful. I called back and he walked me through a couple more times. FINALLY SUCCESS!! Didnt have to pay for his help and our key pad is now working!! Thank you so much Adam!!
Adam and Anthony were extremely knowledgeable. The work was done quickly and our garage doors are working great. Thanks!
Adam was great. Very friendly and courteous, and he didnt try to overcharge us. Id recommend them to anyone.
Cant get them to show up when promised or call back in a timely manner. I had an appointment, and they never showed and didnt call. I called and rescheduled, then had a conflict myself and called and asked to reschedule again and they never called back. Eventually got another company to come fix my door.
Came right away. Had to replace garage opener n parts. Overall looks like great quality. Like the new features too.
Johnathan of Garage door service called and set a time. He arrived within 15 min of the scheduled time.Johnathan had the correct parts and made the repair at the quoted price. He replaced both springsand explained why and gave me a lifetime guarantee on the springs. Could not have been easier on my part. I just watched a pro at work. Great job.Dave York
Prompt scheduling. On time appointment. Walked me through the required repairs and explained preventative maintenance I should perform. Would recommend Anthony.
Great company. They responded to our request for service on a Sunday. Prices were very reasonable.
Expedient. Professional. Knowledgeable. Thorough. Courteous. I cant say enough wonderful things about the service I received.
Professional installation. Works great. Friendly fast service.
5 stars all the way around! Knowledgeable, prepared, and professional...... all the qualities you want in a contractor! Thanks guys 😉
Great service, was here on time, fixed the door super fast at a very reasonable price. 5 stars all the way.
I cannot express enough how great of a job this company did. I have dealt with other garage door companies in the past, who did a terrible job and it cost a fortune. Within minutes of arrival my technician new exactly what was needed to fix, and he went ahead and fixed the other companies mistakes for me! Again I cannot stress enough how pleased I am with the service I received today. I typically wrench on my own things, but I will 100% be calling them back for any future work. Comment on this post if you have any ?s, but again do not hesitate, and trust what they are telling you!Thank you, Thank you, Thank you!
Anthony did a really great job - super professional and very efficient. I would highly recommend!!
Quick, easy, and stress free. The serviceman was very knowledgeable and polite. I would recommend to friends/family.
Great service! They did a great job - quickly. They were very professional and thoroughly.
Quick response time. Keeps you up-to-date with next steps and if there are delays. Reasonably priced. Friendly.
What a great company. I came home on a sunday afternoon to a garage door that didnt open the spring broke and i didnt know what to do, Im handy enough to do things but replacing a spring is dangerous. I called them, my first call by the way the owner picked up on a Sunday afternoon and lead me thru the process of what i needed to do. I set up the appointment for Monday and Anthony came out on time and did a fantastic job. He installed a new spring and opener. Im in the same industry of customer service and they nailed it. LIFETIME WARRANTY! how can you go wrong. Love supporting local businesses. Thanks for the great job!
Adam was awesome - came out on a Sunday to ensure my house was secure. Enjoyed meeting him and would recommend to you.
Great experience! Adam was prompt, courteous (unlike his competitor who told me I was incorrect when stating my door measurements--I wasnt by the way), knowledgable, and professional. Price was best I found after making several calls which was fantastic due to the fact I have a larger than standard door. Would and will absolutely recommend to anyone needing garage door services or installation.