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Food Lion
3609 Matthews-Mint Hill Rd, Matthews, NC 28105, United States
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Food Lion

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Bi
Review №1

This store provides a great customer service experience! Ive never had a bad shopping trip here. The prices are fair and the staff is always friendly.

Ma
Review №2

Was VERY UPSET! With the service provider to me by the young man stocking shelves. Stopped by to get juice pouches for my son which is ALL that he will drink! And I didn’t see any on the shelves. I asked the employee and he said that they were having a “juice shortage.” Whatever that means? He was probably just too lazy to go in the back and get me a box. HORRIBLE SERVICE I will NEVER come back to this food lion again. Good job to that young man, you lost a LOYAL customer!

Ci
Review №3

I love this Food Lion! Everyone who works here is very friendly and helpful. Ive never had to wait in line a long time. some of their prices are even better than the Dollar tree next door! they have a lot of close out prices and good deals here. The people that work in the deli are very nice they will cut the meat just like you want it. They also suggested me to get a kind of chicken I hadnt got before Cajun chicken. Im glad they told me because its really good. The taste of inspiration items are especially nice.

Ki
Review №4

I absolutely love the Food Lion on Idlewild road the people there are so friendly and so helpful. Miss Sandy, Marcia,Harshada, Mr Estes, Tom Stinnett, John in produce. We especially like Lauren W. Those are just a name of few every one of these people has gone above and beyond to be the best they can be this is the only Food Lion we go to. Keep up the great work

An
Review №5

Very clean and organized. Great overall customer service

Ka
Review №6

I just left this location 10 minutes ago, I stood at the deli counter for over 2 minutes (with the guy behind the counter looking at me 3 times) he never said a word, not be with you in a moment, hold on, NOTHING. Then I went to the lunch meet section got what I needed and went to check out. I explained to the cashier at register 1 what happened and he just shrugged his shoulders, without saying a word. Then when I left I tried to call to speak to the manager and no one answered the phone. I tried calling multiple times and also chose options for different departments after the first few tries. This store does not know what customer service is

Wa
Review №7

Very Discriminatory Experience here at this Food Lion. It’s not ok to watch and follow black people in your stores. Another reason why I am happy Democrats are in office..

Ta
Review №8

Love this neighborhood store!! Fresh produce is better other local stores. Friendly Staff!!

So
Review №9

The customer service here is horrible! This store is the reason why I only shop at Food Lion’s that are within Charlotte city limits, way better customer service.

Ji
Review №10

Just in town on vacation, so not a store regular. Decent variety, pretty clean, well staffed.

We
Review №11

Well organized and always stocked grocery store. Not my usual stop but the few times I have stopped I have had a good experience. Restrooms are clean and staff is friendly.

So
Review №12

Great Customer Service!Very clean too!👍👍😊

Ju
Review №13

The one place that carries Breyers Cherry Vanilla ice cream.

Li
Review №14

Bag apples were a little soft. All kinds of ice cream on sale.

Ci
Review №15

Clean, food in stock. Nice.

Iz
Review №16

My neighborhood food market, the best, no complaints.

Ri
Review №17

Always friendly and helpful. Great prices too...

D
Review №18

Cashier did not take off coupons but kept them. Had to call store. Mgr., Michelle, was very helpful in resolving issue.

Ty
Review №19

Friendly faces and service is always great!

ch
Review №20

Good store wasnt lot of people in store.

Ch
Review №21

Store was neat and clean. Employees were friendly. Probably wouldve shopped longer, but it was way too warm in there.

Ku
Review №22

Superior convenient if you are near the big circle at Idlewild and Matthews-Mint Hill Road. They typically have everything you need.

Ro
Review №23

Excellent price and value. Jennie and Courtney are the greatest when it comes to customer service.

Ri
Review №24

Prices are low but so are options. Its ok for daily needs but if your looking for something specific you may not find it.

De
Review №25

It was a nice place they are friendly and clean!

Ro
Review №26

Good selections. Friendly and helpful staff.

Sc
Review №27

Fresh produce andclean

Je
Review №28

Nicely stocked well staffed

Lo
Review №29

My best store, I get everything I need

ri
Review №30

Always find super low prices when i look carefully and walk slowly through out the store.

Ab
Review №31

One of the older ones around. No cell signal in the back of the store for GSM networks

Ju
Review №32

Could not believe a guy was walking around this store today carrying a medium size dog in his arms. If I had time I would have ask for manager but I was with a 94 year old man helping him get his groceries. Has it come to this now animals in food stores too. I am going to find out if this is acceptable now with the health dept. Does anyone know what the regulations are now?

Ex
Review №33

These folks are awesome. I usually shop there once every week. Great selection with fair pricing .This message is approved by David Snell

Ro
Review №34

Good place

Ll
Review №35

Very clean store ..Had everything I needed and I saved some bucks using my mvp card .. the Cashier was very friendly as well..

Za
Review №36

Been going to Food Lions since I was a kid. Always loved them, and this location is no exception

ki
Review №37

Always clean love food lion friendly service

Gr
Review №38

A great place to shop, in and out in no time

mi
Review №39

Love Foodlion . My only problem with this location is that you cant get cell service halfway through the store.

Ke
Review №40

Very, Very clean, associates are caring and helpful ... Awesome

Jo
Review №41

This place is so awesome that you will explode. The staff is the best and can spot regulars all day. The manager deals can cut prices up to 40% off. The only thing that bugs me is the cashiers. Theyre always polite and helpful, but they seem to drop like flies and are replaced within days.

Be
Review №42

Great store, very clean and always stocked well. Nice open aisles, great customer service and people are helpful and friendly. Manager is very nice.

Sh
Review №43

Recently remodeled. Looks very nice. Clean grocery store. Friendly service and good prices

Va
Review №44

Again this place is a little bit more expensive, but you can certainly find everything that you might possibly need here. The produce is fresh and clean. The meats look good, although a little more expensive. I like this place for certain things. In the people that work there are really nice by the way.

Ad
Review №45

Great FL supermarket and great location!!

Ma
Review №46

Nice selection, low prices, friendly staff, easy access and close parking, fast in and out.

Er
Review №47

Noticed the sanitary rating was 98, I feel good about that. Their fresh vegetables always seem best.

To
Review №48

A very nice, clean store. Newly remodeled. Competitive prices. Mostly good fresh fruits and vegetables. Some improvements possible.

Ge
Review №49

They always have everything that I need.

Ch
Review №50

Always friendly and clean. Its my neighborhood grocery store so we know everyone in there.

Ka
Review №51

Always friendly staff, there quick and the store always carries fresh produce and everything you could need!

Al
Review №52

At 915 am on June 24th, I walked into this Food Lion. I walked in to purchase 1 item.I am in sales, so I understand the necessity of positive facial expressions, body language, and general feeling of being welcomed.On this day, none of these were present. From the young employee I passed on my way in, to the cashier. Each one exuded a aura of, essentially, why didnt you go somewhere else. Even at Wal-Mart there is a feeling of inclusion.No issues with Food Lion, in general, just the uncomfortableness of this location.Remember, there areany other places to buy.Get right! Please

Ci
Review №53

The butcher refused to slice the roast. Never had that happen before. very disappointed.

Da
Review №54

Inexpensive and lots of variety of products. Very friendly staff and always helpful.

Gl
Review №55

Great price, clean, easy to find items. Employees were very pleasant.

Ta
Review №56

We have been shopping at this Food Lion for 30+ years the store is always clean the prices are great and the staff are always friendly and helpful!

Ba
Review №57

This stores particular location was out of stock on quite a few items that I needed. At checkout I gave the cashier my Food Lion card and my coupons. After I had already paid she handed me my coupons saying she forgot to scan them. I got screwed out of $12.00 I wont be going back to that particular store. ☹

tr
Review №58

Would be 5 stars if they would bag correctly. Bag of lettuce under bars of soap.

Lu
Review №59

Good food selection

Om
Review №60

Everything I needed and Quick and pleasant checkout.

wh
Review №61

Cheapest base prices of any grocery store. Even cheaper than Walmart. Thanks yall!

Cr
Review №62

Generally good shopping trip. The noteworthy part of my experience was the incredibly chipper and helpful cashier, Amya(I hope I spelled this right - its on the receipt, but a bit blurry). Great customer service!

Ja
Review №63

Conveniently located, reasonably priced, courteous staff. Not as fancy as Harris Teeter but if that saves me money, Im not terribly concerned.

Mi
Review №64

Fast friendly service!!!

Do
Review №65

General Manager,I would like to compliment your staff working Christmas Eve just before closing. I rushed in to make a purchase and somehow lost a gold bracelet which had so much sentimental value. Returned that evening and checked the parking lot carefully, of course you were closed and my heart was broken. My daughter rushed back on Tuesday morning and searched around the coke display as that was where we were, it had been restocked so she ask Malcom if you had a lost and found and explained about the gold bracelet. He opened the safe and handed her the bracelet!! It shows that there are still honest, caring people left in this world and they work for Food Lion.As I do not know the total story as to who or how my bracelet was found, but do appreciate the honesty in your employees in taking good care of it until we returned to claim. Thank you, thank you, one and all, a special thanks to Malcom who helped my daughter with such kindness.With Many Thanks,Donna Baldivid

Ch
Review №66

Its a food lion. Not the newest or nicest but the employees are great and the place is safe. What else can I say?

Ha
Review №67

VERY GOOD

Do
Review №68

Friendly staff

Ch
Review №69

Its a grocery store

ka
Review №70

Its much better after the remodel but the staff is very strange.

Gu
Review №71

Not that fancy. But who cares? Friendly staff and good prices

Sa
Review №72

Love my new grocery store

Fr
Review №73

Friendly, but out of sale items on Day 2

Al
Review №74

Not bad

Li
Review №75

Love Food Lion....Good deals ...Friendly Faces...

jo
Review №76

Good old food loin

ke
Review №77

Fast and easy workers act like they didnt want to be there

Ab
Review №78

Everyone is friendly and helpful. Shelves are always stocked.

Ya
Review №79

Customer service is horrible!I gave this place so many chances but the employees here have a lack of customer service skills.Wont go back for sure.

Mi
Review №80

Very good customer service outstanding

Mo
Review №81

Excellent

Li
Review №82

My home away from home, lol

Be
Review №83

Lovely, hard working people. However, their stores are too hot in the summer.

Ho
Review №84

Good store, clean and well stocked.

Ma
Review №85

Not very friendly employees at all. 5 employees up front, 4 people in line and 1 register open.

Jc
Review №86

Nice, clean, and overall very inviting supermarket.

Er
Review №87

To dark they need more lights at the door

Ca
Review №88

This is a nice clean store to shop in.

Ca
Review №89

Poorly run store. Often overcharged because of incorrect signage. Horrible vegetables and fruit. Very little customer service, if any at all. Ill take my business elsewhere.

La
Review №90

Great food cheap

Ja
Review №91

Food Lion, Dollar Tree and restaurants.Good location.

Ed
Review №92

Their prices are too high and Walmart is cheaper

Je
Review №93

Favorite grocery store!

Ad
Review №94

Im getting tired of going here and seeing the employees look and act like they are working the worst job in the world. Its hard to shop somewhere when the majority of employees dont greet you with a smile or dont say hello and goodbye. The ONLY reason my wife and I shop here is because its literally 3 minutes away. Also, on an actual grocery level, their produce ranges from inedible to okay.

Bo
Review №95

Pretty much Food Lion, nothing fancy.

Ma
Review №96

Good selection, but not enough vegan options

L
Review №97

Clean store, nice employees

le
Review №98

They need to restock!

ni
Review №99

Nice place

CJ
Review №100

Friendly staff clean store

Information
22 Photos
100 Comments
4.3 Rating
  • Address:3609 Matthews-Mint Hill Rd, Matthews, NC 28105, United States
  • Site:https://foodlion.com/stores/nc/matthews/455.html?utm_source=Yext&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 704-847-5587
Categories
  • Grocery store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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