Went to replace my old full sized mattress and really enjoyed the feel and comfort of a Purple brand mattress. Though the associate was helping a couple, she found time to answer my questions. I went with the Purple mattress and pillows based on my sleeping style and mattress firmness level. I was able to test out the mattress for about half an hour and found myself ready to fall asleep. I knew this was the one for me. π΄
First things first... Meg is an amazing. I did not think that it would be possible to have such a pleasant time shopping for a mattress, but I was gladly mistaken. All of our needs were met and questions answered in a way that made us feel empowered to pull the trigger on investing in a wonderful mattress. On top of the mattress we were able to also find new pillows that were a much better fit for our bodies. I will be returning to this location for all my future needs! Thank you for upgrading our sleep experience!
Meg was extremely helpful. We went in with a certain brand of mattress in mind and she gave us all the details we needed to confirm our decision. She has experience with the products and is trustworthy. And we never felt rushed or pressured to make a purchase. Happy customers!
My wife and I went to several stores before we stepped into Levin. We had loosely determined the type of mattress we liked and I guess we were looking for a salesman to take us to the finish line. Meg the store manager was what we were looking for. She listened to us and showed us options and even shared her opinion on the different brands. Apparently the mattress biz is very competitive these days and we are very happy to have found Levin.
Meg is an amazing sales person. She made our experience fun and easy . She was VERY informative and knowledgeable about the products . She didnt try to upsell outside of our budget, like pushy sales people do . Instead she showed us the difference, then educated us on what we liked and didnt like. We Would recommend her to anyone. Thank you again Meg for a great time shopping. We cannot wait for our new mattress!
Meg was incredibly helpful! She made great recommendations & was very knowledge about the products. We left armed with a list of tips on how to condition our new mattress & a thorough understanding of our purchases & warranty. Would highly recommend Meg & Levin Mattress Mayfield!
Meg was our sells and information representative. She was knowledgeable as well as patient. Thanks Meg, we appreciate your assistance.
Dr Meg and Camille made the process seamless and efficient! Got us out with everything we needed while imparting some wisdom.
The manager, Meg, was great to work with! Sheβs trustworthy and knowledgeable. Thanks so much Meg!
My husband and I live in Mayfield Hts., the land of mattress stores. Not knowing where to start we picked Levinβs because the name was most recognizable. We were immediately met by Meg and knew we picked the right place. She not only made mattress shopping a comfortable experience, she made it fun. She was full of useful information and advice. We left with a printout of tips for conditioning and maintaining our new mattress and a guarantee that our mattress would be delivered in three days, which the store did make happen.
Camille, the Assistant Manager was awesome! She was very professional and knowleable of the products. I am looking forward to my new purchase!! Highly recommend this location.
From the moment we walked in to the moment we left, Meg took AMAZING care of us! Kind, funny, professional, knowledgable, passionate and warm.Its an important decision to get the right mattress. She took us on a journey to find the best for both me and my partner. While it was a large investment, it is an investment we are happy to make for our health and comfort. Thanks Meg!
I walked in knowing what I wanted and walked out with exactly that. No pressure, very knowledgeable and personable. I felt guided with good intentions. Highly recommend, Camille.
Bought my first mattress from here today... Meg was an amazing help with finding the perfect mattress. Definitely highly recommend going there and seeing Meg..
We just purchased a Purple Mattress from Levin Mattress in Mayfield Hts. Our salesperson was Meg, who was so helpful! Levin was the last of 4 mattress stores that we visited. She made everything so easy, making sure that we found the perfect mattress and adjustable base for us. She even threw in a few extras for us. Thank you for all of your help, Meg!
Meg did a great job providing information about different bed manufacturers and utilizing adjustable frame bases to get maximum support/benefit. Resulted in buying a new adjustable hybrid bed.
Ordered an adjustable base from the mayfield store. Was promised delivery today. The wrong item was delivered, less in cost than the one ordered. Had to wait until the store opened to call. Took her all day and had to call her back. She kept saying itβs not her fault when she works for levin, so it is her fault too. Now Iβm expected to wait 2 weeks for the correct unit to be delivered. Both individuals at the store are curt and offered little understanding what happened. Tempted to cancel the order . Bad experience. Will think twice about future business with them. For the amount of the purchase, they should have been more anxious to make it right.
Meg is a great saleswoman however I did not receive all of the perks that I was promised after calling the store repeatedly! Delivery was a disaster did not receive all the parts to the bed I paid for, the delivery crew had my kids remove the old bed! I would not recommend Levin to my worst enemy!
My husband and my visit to Levin Mattress started out as an information gathering visit as we began researching the purchase of a new mattress. Because of Meg Hindes, it ended up being the best purchasing experience we have ever had! We assumed weβd look at a bunch of mattress and ask what the differences were. Instead, Meg asked the questions. She wanted to learn about us, what our needs were, wanted to see how each of us slept, and asked what problems we had when sleeping. Meg acted more like an interested healthcare professional than a sales person. I get uncomfortably hot when sleeping and also canβt find a comfortable sleeping position. My husband, whoβs had 3 spinal surgeries, felt he needed a very firm mattress because he wakes up in pain. Meg first chose the ideal pillows for each of us; the one she provided me had a cool-touch cover. (I bought that one, brought it home and love it. Iβve spent years searching for the right pillow and this one is it.) We wound up getting two different mattresses ο each the best for our own needs β and 2 adjustable frames. I even got a temperature regulating mattress protector which will provide a much more comfortable sleep. Because of Megβs guidance throughout the process, we are confident that we got the right mattresses providing many years of comfortable sleep.
We had a great experience at Levin Mattress in Mayfield Hts OH. Our sales person, Meg, was incredible. She was very helpful and informative. I would definitely go back. Thank you Meg!
Meg Hindes and Camille Moten are wonderful representatives for Levin Mattress. We had a difficult time finding a mattress/box spring combo that would fit up the stairs to our 3rd floor bedroom. They were both patient and informative and ultimately came up with a perfect solution. We now have a beautiful bedroom. Our delivery men were incredibly professional, friendly, and efficient. Thank you Levin!
Meg was great! She spent time helping us figure out the right bed for us. She walked us through the delivery process and explained everything to us in detail. We are looking forward to it being delivered and set up tomorrow.
Meg Hindes has the best disposition EVER!!! She seriously should consider teaching a customer service representative training! She has a wealth of knowledge for Levins plethora of products! Levin truly has a gem in MEG!!!π
I bought a mattress and adjustable bed today, it was the best shopping experience ever!! Why? Because of Meg she knows her stuff shes the best salesperson I have ever met. If looking see her Meg!!!! Thanks you levins I hope you appreciate herπ
Meg Hindes was very helpful in aiding in our mattress selection. No pressure sells, just information on mattress choices. Covered multiple types and price ranges for us.Recommend for mattress purchase!!!.
Meg is very knowledgeable about her products. Her goal is to get you into a bed that youβre most comfortable with. She saved me money without even asking!!!
Meg is one of the most professional and knowledgeable sales people Iβve ever come across. She not only was an expert on all the mattresses, but she takes the time to find the perfect one for you specifically. She does this all with extreme patience and care. If youβre going looking into investing in the best bed for you, you canβt go wrong with Meg.
Meg was an absolute gem to work with. We went in there about an hour before close just to look around, not really knowing what we wanted since my husband and I have different sleeping preferences (I like a firmer bed while he likes a softer one). She took her time explaining different types of mattresses that she thought would work well for us, and even stayed after hours so we could finalize our purchase that evening! We ended up going with a Tempur-pedic pro breeze medium hybrid and canβt wait for it to be delivered!We plan on going back in a couple of months to get a new bedroom set for our youngest when he transitions from his crib, and will be returning to see Meg! Highly recommend seeing her if you have any mattress questions or needs!
Great service, and the manager and assistant manager were very nice and welcoming!
Meg was a great sales person. Directed us right to the product we were looking for. She even made sure we got the best possible deal on a mattress cover. So polite and so professional. Thank you for making the buying process so simple.
Meg was awesome. She gave us the facts to make an informed decision. We knew what we wanted (to a degree) and she did not try to hard sell us and we appreciate that. I would recommend this establishment! Thank you Meg!
Meg was incredibly helpful in guiding my wife and I through our first mattress buying experience. She was incredibly polite, professional, and informative. Most of all I appreciated her sales philosophy of educating rather than pushing a hard sell. We left feeling like we had made a good choice and now that our mattress has been delivered (also by a very professional team!) I can say for sure that we have zero regrets and are very much so enjoying our new mattress! Thank you!
Very knowledgeable.Meg was so helpful!I will be buying my mattress and adjustable base from here! I have bought my sons mattress here in the past and we were very happy then as well.
Sale lady was great. We had fun.
What a great experience! I went in not exactly sure what type of mattress I wanted or needed. Meg, the salesperson, asked about my needs, educated me on every type of bed that I tried out and took a significant amount of time with me to help me make a decision. She was knowledgeable, patient and provided great customer service! Canβt wait for my new mattress to arrive!
Meg Hindes is an incredibly professional and knowledgeable employee who deserves recognition. She instilled critical confidence and trust that she was guiding me to the right mattress which has proven to be true thus far. I highly recommend both her and this store.
Meg was so knowledgeable and helpful. We felt no pressure at all to purchase. We ended up at the store for over an hour looking at our options. We probably would have shopped for other options if we hadnt had such a positive experience here. Thank you Meg!
Stopped at a few mattress stores on Mayfield rd. And ended up returning to Levins and purchasing from them. Very helpful patient and informative employees. If you have a specific price point they help you find what you need without pressuring you to spend more or buy the very second you walk in the door. Overall it was a positive 5 star experience!
I want to recommend this place for you to purchase a mattress. We found a professional team of salespeople led by Dr. Bed, Meg.
Shopped around for the memorial day sales. Was helped by Meg at this location. Had fantastic service and ended up going with a mattress because the service was the best. They also offer the best deal and 120 day price protection. If you are mattress shopping, definitely stop here.
Shout out to my Friends & Family if you are looking for a new mattress and box springs. Please check out Meg at the Mayfield Hts., store she is the BEST. Best price, selection, and all around satisfaction. I would like to add a BIG thank you to Meg & Dustin for all of the great customer service. Hands down the BEST! Mary
Excellent customer service! Found me the right bed and @ a great price-checked and found I was due an unexpected warranty credit on top of sale price. Pleasant experience, and couldnt have been easier. Thanks Meg Hindes! I really appreciate you patience, good humor and hard work.
Who knew that buying a bed could be stress-free and educational? Store manager Meg made my buying experience pleasant. Iβve wanted to switch to an adjustable bed for some time but was daunted by all the choices and features. Megβs in-depth knowledge, professionalism, and patience were outstanding. I am happy with my purchase and excited about sleeping through the night.
If youβre looking for a great deal on a mattress, youβve got to come here! Meg was amazing with customer service and really helped me find the right bed for the right price. I told her exactly what I wanted/needed and together we narrowed it down to the perfect mattress! The store is very clean and the mattress selection is wonderful! Recommend this place to anyone, canβt wait to get my bed!!!
Brad was fantastic to work with during our time and purchase at Levin. We did our research prior to our visit, and Brads knowledge and ease to work with was wonderful. We had planned to visit a few stores that day, but after our experience at Levin Mattress in Mayfield, we knew we did not need to look any further.
Brad and Meg did a fantastic job of helping us make our selection. They were Super knowledgeable about all of their products and customized our selections based on our preferences. Great Job!
Meg Hindes was fantastic!! My wife and I spent a lot of time trying to figure out the best bed/base and Meg help was excellent. I would absolutely recommend trust anyone looking for help go to Levin and see Meg π
. If I can put a zero I would. My Uncle B.M Got a mattress from them and had nothing but bad experiences. He got a mattress cover for his bed that they sold him that does not fit the bed. We called trying to return it and they would not return it.They are not even willing to talk about the mistake. $150 is nothing but backing up their talk and promises is huge and that is something they did not do. And because he got a different cover he lost on the warranty of the cover he got. Ha what a joke! Great Job guys you lost not only one but many customers for life! Do not go there!
Meg was great! I had a wonderful buying experience here and was able to purchase a mattress with my boyfriend with confidence thanks to her expertise. Thanks again!
My husband and I had been putting off buying a mattress for about a year and Meg could not have made the experience any better! She was approachable, honest, easy going, professional, and provided all the details we needed. We ended up with a great deal and left with a smile on our face. We could not have asked for better service! If you are looking to go mattress shopping, you have to see Meg.
I went in looking for a mattress and boxspring within a specific price range and they found me a good deal. They never showed me mattresses outside of my price range. I was in and out with a quick sale.
We bought our 2nd mattress from Levin and were very happy with the sales staff @ the Mayfield Hts. store. The delivery staff were very helpful in setting up the frame and moving the 1st mattress to another room. Wouldnt go anywhere else for such an important purchase.
The customer service was great they helped us find what we needed and got us it asap. Would buy from here again.
Really happy I decided to come here before going to another store. Knowledgeable and friendly staff that gave accurate hype-free market, pricing and product info. Store was clean and had a warm atmosphere. My rep actually knew about sleep, what products improve sleep and was absolutely not pushy which is amazing. I would return here stress free :)
I highly recommend this Levin Mattress store! We had a great experience with Meg who was extremely knowledgeable about their products. She gave us great direction for our needs, and answered all our many questions with passion and a smile!
A lot of attention from clerks who were very nice and informative. No pressure. Great service.
I wish I could give more than 5 stars. Let me first say that I did not even want to step foot into this store after visiting Mattress Firm and Mattress Warehouse across the street. The sales associates were so rude but this place was different. Meg did everything to make us feel confortable and enjoy our mattress shopping experience. She helped me and my family find the perfect mattress to meet each of our individual needs to took the time to do so.
Absolutely great service. Meg was excellent and provided superior customer service. She was kind, helpful, and informative, and helped us into a mattress purchase that fit our lifestyle. We canβt thank her enough for her help and generousity! Shop here for sure.
I bought my new mattress just yesterday. I thought I would look at a few places before I make a decision, but as Brad helped me decide which bed was best for me, (I have back problems), I was sure we had selected the correct match for me. He saved me a lot of time going from place to place..I highly recommend Levinβs.
Well, I will say Im a man of my word Meg is a great sales women! She is attentive to her customers needs and was wonderful to work with while picking out a mattress. Will definitely recommend this store to first time buyers.
We were helped by Sleep Specialist, Brad Holl. He gave us plenty of great information that helped us make our decision. Also gave us a great deal with what we purchased. I recommend this store, as well as Brads excellent customer service.
Went into the store with my wife with a particular mattress in mind and left extremely pleased with our choices and level of service we received from the Store Manager Meg. She gave us our space to allow us to browse but was very attentive and ready to answer questions. Very knowledgeable and never tried to upsell us; she only looked to get us the best options based on what we wanted. She even made sure to secure us every discount possible and we left with a free gift! Highly recommend this location for the price, value, and service.
Guys - just had a great experience buying a mattress from Meg at Levin Mattress on Mayfield Rd. She was patient and clearly explained everything from construction and materials to policies and costs. This was also a judgement-free zone so if you feel uncomfortable asking questions or are hesitant to lay on a mattress in front of someone, dont. After years of putting off a mattress purchase, we walked out in 90 minutes knowing we had excellent guidance to make an informed decision.
Meg Hindes was an excellent salesperson, she was knowledgeable about the products. Detailed that allowed you to make the best choice about mattresses and frames. If your looking for a new mattress go see Meg
I would recommend this store to anybody looking to purchase a mattress. The salesmen were very friendly and extremely knowledgeable. They answered all my questions and were patient as I tried numerous mattresses, providing support and information about each one. The store itself was very clean and set up perfectly. This was a great buying experience and I will continue to shop here for all my mattress needs in the future.
Great customer service. A little upset the delivery was so late, almost a hour late. Redeemed themselves by being very polite and professional.
Did a significant amount of research on the internet. Certainly did not want to make another mistake on a mattress once again. My head was spinning with information, and truthfully I did not know what brand, what type to go with.When we walked in to the Mayfield store, Meg H. greeted us with a vast knowledge of mattresses, brands, comfort level. She knew exactly what we needed just after asking a few questions. If you are looking for someone who knows their stuff, Meg H. is the one.She is quite impressive. If you are on the fence, go talk to her first.dmr
Meg helped us find an excellent mattress. The Sealy Beautyrest Black L series is very comfortable and replaced a mattress we had for 20 years. Thank you for your expertise.
Meg was very helpful in helping us select the right mattress. The customer service was great!!
Very friendly!! So knowledgeable and helpful. Would definitely recommend. Thanks Meg and Brad!
Meg Hindes was very helpful. She made everything very easy.
Went in based on there box spring and mattress sale. My husband and I had just left Mattress Firm dissatisfied with the service and the sales price. The mattress they offered for their sale was flimsy and the sales person tried to make us finance a box spring and mattress. So we decided to go to Levin. The salesman was very helpful we were out in less than 15 minutes. He provided twine so we can hook it to our van. Weve had the mattress for over 2 weeks now and are very satisfied.
Very poor customer service. Giving 1 star is generous
I showed up half an hour before closing, and the very friendly, no-nonsense salesperson found me the perfect mattress with no sales pressure. I was out of there with ten minutes to spare. Thanks, Meg!
Meg is fantastic!!! She helped us find the perfect mattress to fit our needs- so polite and personable, really appreciated all of her help! Thanks meg!!!!! Canβt wait to get a goods night rest!!
This is the only place to purchase a mattress in mayfield area in my opinion. Store is beyond professional, and the sales woman meg did more than enough to help me find the right mattress. Every other place in mayfield looks like garbage compared to Levin. Facts.
Good service, order placed, sales staff very helpful
My wife went shopping for a mattress. we went to a couple of stores . We stopped atLevin mattress on Mayfield road in Mayfield HTS. What an experience.No pressure very knowledgeable store is very clean. We bought a mattress.Service is great customer service is great. I will tell everyone to go there to buyThank you to the two salesman for taking there time with our purchase.We will tell everyone to shop there.
Decent selection - not very crowded. Good return/exchange policy for mattresses.
Very nice mattresses but way overpriced!
Meg was fantastic! Super helpful and informative..
Not a happy customer at the moment. I feel that we are being punished because we bought a mattress on a sale. Let me explain... We bought a serta icomfort mattress that after a year of use is defective. You came and inspected the mattress and determined it was defective. But you wont honor the sale you were having at the time of purchase and because we couldnt wait for you to have another sale again because you gave only a 30 day window to select a new mattress our options were. A. pick a mattress based on price and of lesser quality(the store manager said it was a comparable mattress and it in no way is comparable after further research or B. Spend 500-1000 more to get a comparable mattress because you sold us a defective one. We feel punished by you and warranty. And we are now stuck with a mattress that we cant get a good nights sleep on..
Sales lady was very nice
If you go ask for Zack!
Very friendly service
I love this store
It sells beds