Absolute best car buying experience we have ever had!Our sales rep John was quick to get me any info I needed which was great since we live out of town, and everything was ready to go upon our arrival when it came time for the test drive and purchase!Even with our slight hiccups during paperwork (no ones fault) we were done start to finish in 3.5hrs and our finance man Jesse was amazing, always thanking us for our patience and apologizing for the issues that were very much not his fault. All in all a fantastic experience 😊

Great place to buy a vehicle that will last a long time. The salesmen seem honest and willing to go the extra mile to get you into the vehicle that will work best for you. We did have an issue twice with names being spelled incorrectly but we fixed that with the finance company and all is good.We got a service contract and got our first oil change. The service department was great. There was a Keurig to use with lots of things to choose from. They also had water bottles available for customers. And if you need a soda or snack there are vending machines in the very spacious waiting area. This is a good dealership to work with.We have a 2019 Hyundai Tuscon Value.

Have purchased 2 used cars and 4 new cars from Butler over the last 25 years. Always do my best to keep my money local and have had good experiences. Was getting ready to buy my last kid to graduate a new Elantra. Same car I bought from them twice for my older son. (he crashed the first one). As always you can find lower prices up north, but as I said I like to keep my money local if possible and always willing to pay more here. I called to see how close they could get to the lower prices up north. I made if very clear repeatedly that I was paying cash for the car and just wanted the lowest price. They gave me a price I could live with, even though it was about 2k over the Portland dealer. I again verified with the salesman that I qualified for all rebates mentioned and we were guaranteed the price. He confirmed it with me. So I had my wife drop me off to pick up the car. I took it for a quick drive then came in to do the paperwork. The salesman came to me with a price 1k higher than I was told. I was beyond angry. I had repeatedly said I do not want to waste my time nor his. He said that the 1k was because I wasnt using Hyundai financing. I said I repeated to you multiple times I was paying cash! The salesman had basically nothing to say but to just stare at me. I walked out had to walk halfway home while my wife drove back down to get me. Drove to Portland the next day and bough the car. Hate the drive but at least they did not Lie to me about the price. I will never buy from Butler again, cant believe they throw away a lifelong customer that probably had another 6-7 cars in future purchases to try to lie me out of a grand.

Great service. I feel like they are fair and honest with me. Never feel pressured. They take good care of my car.

BUY YOUR CAR HERE!!! Seriously - no high pressure sales and the staff TRULY CARES about their customers! They will put the work in to get you into the right car at the right cost. My daughter and I had the best experience dealing with our sales team (Jordan and London) and Rikki in finance. London listened to what we were looking for in a car and showed us the perfect vehicle for our family and Jordan spent hours going over everything with us and filling out our paperwork WITH NO PRESSURE. Rikki in finance worked tirelessly to get us the best rate/financing with a low down payment.The rest of the staff is delightful as well. The warranties they offer on their products are a true piece of mind. BUY FROM BUTLER - You wont be sorry.We are proud to be part of a family that we know will continue to completely take care of us for years to come!!!

Donovan is one of the most customer oriented people I have met. I scheduled a transmission service on my Veloster for 2:30pm, but arrived in town early, he worked me in and had me out before noon!

Excellent service department. The service manager is amazing, great service.

Always friendly, welcoming staff. The service writer even helped to maximize our discount coupon(s)! And, the coffee is a nice treat!

So, car maintenance chores are usually a drag right? Well, my experience at Butler Hyundai changed that for me. I would go have coffee with these people, seriously. Clive in parts made sure my order was there, Donovan, my service manager was friendly, patient, showed me the damaged part and even called me the next day to make sure all was ok! Really? Who does that? Amanda explained the invoice, answered my questions and was really just nice. And Muriel in the warranty department was great too! Thank you all so much, almost looking forward to my next oil change!Maryellen MillsHappy Hyundai owner since 2002

Excellent Service and efficient in our transaction. John Stratford was forthright and followed through with all promised. Jessie (finance) explained all options and was gracious in not wasting our time with sales gimmicks . We completed all paper work as instructed by Hyundai team on line before entering the dealership Making it the best experience with purchase of new vehicle. Thanks John and Jessie highly recommend these great fellas and Butler Hyundai.

We highly recommend Butler Hyundai! We had made multiple visits to the dealership before making the final decision on purchasing a new vehicle. Everybody there went above and beyond to make sure all of our financial questions were answered and that we felt comfortable with the car before driving away. Not once did we feel “pressured” into purchasing the vehicle from start to finish. Jordan B, John W, John S, Jesse and Rikki were all absolutely fantastic and thank you so much for your patience with us during this process. You made it enjoyable and easy!

I went in for warranty questions, and they were supposed to check on it and let.me know, after several months i called them and they said they have nothing on file for me, and then said they cant answer my questions without my paperwork which i brought in to them in april. The whole experience has been really unprofessional and i regret buying a hyundai now.

Amazing service, helpful and got me a lower interest rate. They were very tolerant of my 15 month old son. London Stein was fabulous we were in and out in about 4 hours. The finance manager went the extra mile and above and beyond my expectations. My family will go and do all car shopping there.

I have a 2012 Huyndai Sonata. The car has a TON of extended warranties and a lifetime warranty on the engine because the year/model has had SO many problems. This dealership knows all this and refuses to honor any of them without a mandatory diagnostic hour to ensure they order the right parts.Heres the thing - if it turns out to be what is covered under the extended warranty - they still charge you for the diagnostic hour because hyundai doesnt pay us to diagnose it and thats not fair to my mechanic to not be paid for his time.This is a lie - and a terrible business practice. I have been burned by them 3 separate times. I will drive to eugene to go to a different dealer, rather than ever do business with Butler Hyundai.

In March, while I was on the way to make a big girl move to Los Angeles from Portland, my car broke down on the side of the I-5, on the top of Mount Ashland. In sweatpants, at 2 PM in the afternoon and on my way to spend the night in San Francisco, I was completely dumbfounded and an emotional wreck.I got a recommendation from a local State Trooper that waited with me for the towing service to go to Butler, because they had always took care of his family and friends. I got to the dealership right before they were closing, but they took care of me anyways.I have to give a big shoutout to Donovan Smith specifically, because he went above and beyond to help me through the entire process. Without him, the entire thing wouldve been a disaster. The cars engine was covered under an extended warranty, and he got me to an enterprise to rent a car to finish my move right before they closed. I was able to move myself and my stuff, and I had my car delivered to the closest Hyundai to me in Los Angeles - reunited in our new home!Since then, I have been in touch with the dealership over little glitches and questions, and they have been there for me every step of the way.Amazing people who care about their customers. They deserve any and all the business they get!

Vernon chieves was a very respectful employee he was always there for me when I had questions and made me feel comfortable throughout the whole car buying experience. He made it very easy communicating through phone or email and Never Hesitated to help me. HE made my dream car a reality.If you’re ever by Butler Hyundai in Medford I would recommend talking to Vernon chieves. If you want the comfort of buying a car I would totally recommend talking to him!

They did a great job. 60,000 mile service. Donovan is very trustworthy. I got great service

I took my car here for basic service in May 2021. Donovan Smith and Amanda in the Service Department went above and beyond to assist me with the process. My service contract was purchased at another dealership and they transferred everything over and took care of every need. This is a great dealership.

Dont trust the Service Dept is going to do the work they say they did as I have caught them when they have not and because I am an elderly person they felt she wouldnt know any better....well I had proof but how many other unsuspecting people have been taken by this Service Tech because he didnt think anyone would know any better...Shame on you Butler Hyundai!

Every time I go to Butler Hyundai it’s an exceptional experience. Making my service appointment and dropping it off, there has been no hassle. I never feel sales pressure or aggression from the sales department or service department staff. I’m always kept informed of what is happening to my vehicle. All employees are kind and professional. Thank You BUTLER Hyundai!!!!!!

I am beyond impressed with the experience I had buying a car from Butler Hyundai today! John Stafford and Ed Findlay were amazing to work with. Very fast, very professional and made everything so much easier than I thought it would be! They got me in and out of the dealership in record time, all while still making sure to answer my questions and help me to understand the process of buying a Certified Pre-Owned car. They made sure to get right down to business and get me to work on time. I am so happy with the amazing deal I got on the PERFECT car for my family, I never thought I could buy such a new car but today I was able to purchase a 2019 Elantra no problem! Thank you guys so much! I will definitely be recommending Butler to everyone I know.

Jason is the man. Hes not your typical car salesman, and thats a good thing.

I really appreciate the professionalism of Donavon Smith in the service department. He explained our regular maintenance options very well so that we could make sound decisions. Mariel Wyman was also so kind and helpful. Great experience all way around at your dealership. Thanks

Great experience! General maintenance on my 2017 Tucson. The staff were very professional, friendly, efficient, courteous. Definitely will go back for future services.3/3/2021 visit to Butler Hyundai was totally satisfying. Joe is totally helpful, informative, explanatory, friendly, professional. The service/oil change was terrific! Joe even told me that along with my oil change, maint check, the recall item was in and was going to be replaced at no cost to me. Awesome! Butler Hyundai Service Team Joe, Mariel, Donovan is an asset to the company. I give them all five stars!!!!!!!!

I brought my car in for an oil change. I was told there was a recall on the ABS system. To complete the work on the recall they had to connect to Hyundai to complete the job. They knew there were problems connecting to Hyundai days before I brought my car in. They should never had started the recall fix, knowing there were connection problems. They could have scheduled another time to fix the recall, and everything would have been fine. They had my car for 8 days before I got it back. SAD

Came in for a 60,000 mile check up. Great service and expertise. I wouldnt go anywhere else.

Best car buying experience ever, John and Jesse were amazing and totally low pressure with an amazing deal and great financing!

London met us at the door as we entered Butlers show room. He had the Tucson which we had discussed earlier that morning waiting for us.He showed and explained in details how everything worked.Our purchase experience could not have been any more pleasant.

We have been going to Butler Hyundai for almost 2 years and every time we have service done Donovan has the answers or will get them for ya. What a great asset to your company. He is professional and his customer service is thru the roof. Always a pleasure coming there cause you know he will take care of ya.

Just had THE BEST car buying experience I have had in 30 years. No pressure or urgency from London our salesman, just a lot of knowledge about the car and the technology. WOW! does this Santa Fe Limited have some tech! It drives like European car $30K more expensive! If you want to check these cars out London Stein is your man! In the financing department, usually where the battle is, Rikki Fraughton made it effortless and got us a GREAT APR. He really made the decision process easy and pain free when it came to adding in some extras we usually pass on. It was great to meet these two professionals. We thank you for the experience and we thank you for your service!

John at Butler Hyundai made the experience as painless as possible in purchasing my Hyundai Palisade. Got me out quickly and for a great price. Highly recommend!

Friendly staff, I showed up a bit later on a Sunday and they didnt make me feel rushed, were happy to stay to get me into a new car. Thank you Butler! I forgot my ID there, and they called me the next day and sent it in the mail due to me being in Klamath Falls.

Very kind and helpful service shop staff. Helped me even though it was a last minute ask.

Had a great experience with Butler Hyundai, sales team worked for a few days to get us into our new car with even a better interest rate then we thought. We are very grateful. John Wilsie spent many days with us texting and phone calls back and forth. He was very knowledgeable with the product and came in on his day off to finalize our purchase and Ed Findlay stayed late to finish all the paperwork so we could take our car home that evening. Thanks to them for all their help...

DONOVAN!... owns his car repairs and gives them his personal attention... EXCELLENT customer service!!!... He and the techs have renewed my faith in dealership repairs... I am so GRATEFUL that my service was provided at Butler Hyundai Medford... he totally understands how busy life is and provided INCREDIBLE customer service ...THANK YOU DONOVAN!

This is the second time in my life I have bought car from Butler in the area, and my experience the first time in 2006 is why I went back. At the beginning of January, Brittany worked with me over several days to find the perfect new car for me, and she is fantastic! Everyone at Butler Hyundai is so helpful and informative, and I really appreciate their honesty and how I was treated with the utmost respect. I will recommend them to anyone looking for a car, and as long as I am in the area will continue to go to them for anything related to my vehicles.

Vern Chieves was excellent in finding our new Palisade. Exactly what we wanted. No pressure, was ready when we were ready to buy. Wonderful buying experience. Definitely recommend Butler Hyundai!

Exelent service 5 years ago I bought a Santa fe now I have the palisade and its marvelous. Thanks for everything .

The crew over there was exceptional and took care of us quickly and efficiently. From London helping us with looking and going over the car to the finance department. It was a wonderful transaction and couldnt be happier with my new car!

Best service experience I have ever had in my car ownership history!

I love this kona.Its fun to drive,very quick

I have bought 3 cars at this location. I am/was a very loyal customer to not only the Hyundai brand, but to Butler as well. My complaint is with the service department.My wife brought our Elantra in for the oil change service and to change her headlights. I waited in the car, so I could give her a ride to work.The gentleman helping her at the desk had a very negative attitude to begin with. When she asked for both of the headlights to be changed, he argued that was not needed. My wife told him that was her preference. His response was, “did your dad teach you that?” Well, the answer is no... she knows what she is doing, all on her own. His response was, “only old timers request that.” He then proceeded to explain why his thought was more important than my wife’s request. He finally relented after, my guess, he realized my wife wanted the service she was requesting.After I had dropped my wife at work, I received a text from her. She said the gentleman had called her and told her it would cost hundreds of dollars to change the one headlight because he would need to remove the whole bumper. This is absolutely absurd. What car manufacturer would assemble a car in that manner? My wife refused to spend hundreds of dollars on a headlight change and reluctantly told him it was ok to not change it.The simplest of google searches takes you to HYUNDAI official forums. You know, the one from the manufacturer to answer common and uncommon questions about a particular mode of car. Numerous videos and explanations on how to do it without removing the bumper... maybe unhook the battery? I’m appalled at this level of service, and the for the fact that my wife was lied to by this gentleman while trying to take her hard earned money for work on a car that definitely did not need to take place.Hire better service people and technicians. Your sales people are great, but it’s a moot point when the relationship is actually longer with the service department. I’m very dissatisfied and disappointed to say the least.My question I would like answered is this... would the gentleman have treated my ‘husband’ the same way? By the words he choose to use with my wife, I wholeheartedly fee he would treat a man much differently. Shame on you Butler.

The best service team in the valley!! Cannot say enough about their team, they look for ways to save you money but also keep your and your vehicle safe! Wish there was a 6 star rating!!!!

Absolutely LOVED my experience at Butler Hyundai, I had a notebook paper full of questions that I wanted answer before I even considered buying a new car. London, one of the sale associates was great! He answered all my questions, gave me all the info I needed, and that was before we even looked at any cars. He was patient and gracious with me and my questions/concerns. Rikki, was also great to work with, he had all the answers on finances, even when I came up with strange what if situations, The company was very professional, felt more like I was working with friends, than a car dealership. If you are looking for a place that will treat you with respect and listen to your questions and make sure you are looked after when purchasing a vehicle, Butler Hyundai is THE place.

Service department has Negative and condescending attitudes. Unorganized. Employees “try” to intimidate you. Horrible experience. Had the audacity to ask for a tip after telling me (the customer) they aren’t making any money off of me. Location must have poor management.

Easiest car buying experience Ive ever had. Service department has gone out of their way to make sure my car got serviced before I hit 60,000 miles.

London is very professional, knowledgeable, easy to work with and offered a high level of customer service. Highly recommend going to Butler Hyundai and asking for London if youre in the market for a new or slightly used vehicle.

I’d just like to thank Ed, Kyle, Rikke for making the process of buying my first car easy! They were all extremely nice and Very supportive when explaining and giving information. Very respectful company and greatly appreciate those gentlemen. Also can’t forget the young man who was shadowing Ed, he did great Job, very well rounded.

What a wonderful experience purchasing a new car from Butler Hyundai! I can’t say enough about my salesman, Ed Findlay. He was SO helpful and knowledgeable, he made the whole experience more of a pleasure. The dealership is clean and welcoming, the staff were all really nice. Financial discussion with Rikki Fraughton, Director of Financial Services was also successful, he really knows his stuff. I would absolutely recommend this wonderful dealership. I love my new Kona!**Also the taco truck next door was very good and clean with lovely owners, and a nice place to take a break when you’re car shopping!

Staff at Butler Hyundai are excellent. Even though we had just brought our vehicle in for a recall and had not purchased our vehicle here, they treated us like we had been customers for years. Donovan was very professional and knowledgeable in his job. Will definitely not hesitate to return here for service needs.

Just dropped off my neighbor to pick up her vehicle from their service dept.. She loves them and the car she bought.

Everyone here is amazing! They take the time and they help you relax. I left there today with a car that I couldnt be more happy with. And all thanks to them for working hard to help me get what I needed. I would recommend them to everyone.

London Stein sold us our 2021 Kona. He was very informative, kind, andcompetent. He was very patient in answering questions and pointing out the features on the car. He was aware of our Covid fears and made us feel that we were safe. Rikki Fraughton, the finance director, was very friendly and did not pressure us about extended warranties and such. He just explained what they were. He also followed all of the Covid procedures. Everyone on salesfloor was masked. Thankyou!

2018 hyundai Sante fe best vehicle I ever purchased

I was at Butler Hyundai a few days ago. The test drive with the 2020 Sonata was very relaxing and non stressful. I didnt feel any pressure to buy and London was very knowledgeable and honest. I wanted to go home and do some more research on the Sonata and London kindly drove me to Panda Express which is near to the bus that I needed to take home. That way I didnt need to transfer buses and have to flag down the 60 in front of the sheriffs office.

The people at Butler Hyundai helped me find the right vehicle for my family and I. We have already enjoyed numerous road trips :). London and Rikki were especially helpful.I spent awhile searching for vehicles at different car lots and this was by far the best experience.🙏🏼🙏🏼👍🏼

Butler Hyundai was incredible! My engine blew, at night coming into Ashland on I5...While it was terrible...they were AWESOME!From Mariel, who is the Receptionist, Donovan, whos great communication, and diligence, made this an easy situation. Plus, Lucas, the guy who put it all together-stayed late and came in Early, so I could get my Susie Santa Fe, back. Shes running great..A big thank you!And to Hyundai...thank you for the great Extended Warranty!!!

Ed and Rikki made this the easiest car buying experience. I test drive at lunch and came back to sign the paperwork after work. Definitely recommend!

I got my first car here, and Ive been getting oil changes and services since. They are all very professional and have wonderful customer service.If you do buy a car from Butler, I would recommend getting the lifetime oil change. Its been a lifesaver (well, money saver)

We bought a new car at Butler, and it was a fantastic experience. Vern was very knowledgeable and up front with us. He wasnt pushy, but worked hard to meet our needs and get us the best deal on our new Pallisade. Great people, awesome service, and love my car. What more could I ask for?

Awesome Customer Service!! London Stein was professional, knowledgeable, laid back, and mindful of what I was looking for. No pressure sales!! I have had my Hyundai for a couple months now, and Im extremely happy with it. I recommend doing business with them, and will definitely be back in the future. Thank you Butler Hyundai!!

I want to thank all of the employees for their great customer service yesterday. Donovan hooked me up for an emergency repair needed during my recall inspection. I would not have made it home which is 2.5 hours through the mountain pass!

Purchased a car last week. Vern Chieves was an exceptional sales person. He made me feel relaxed and comfortable. There was no pressure and it was actually very enjoyable time. He went above and beyond trying to get me the best deal! I would recommend everyone to go and see him. You wont be disappointed!

Benny was an very real and honest salesman, he is always available to answer questions and will get you a reasonable deal on the vehicle you want. Benny has helped me with an unexpected service request on late notice and has been an excellent resource when it comes to asking questions about my new hyundai. John the service manager was also an integral part in my new car purchase from butler hyundai. He was able to work with the bank to get me a reasonable monthly payment.

The service staff are friendly and efficient. The waiting area was clean. I also noticed that the waiting area seats and tables were cleaned regularly.

Bought out our lease on our 2016 Tucson! Vern Chieves made the process seamless and smooth. Some service was required and Donovan at the service desk arranged what we needed and even a warranty item was completed. All in all we are so glad we paid Butler Hyundai team the visit & recommend them highly!!!

Everything went well with my visit. There was no shuttle available because of the virus. Very unfortunate. Thank you for the great service of my 2018 Hyundai Tuscan.

Excellent car buying experience! Jeremy Taylor went above and beyond to help me find just the right car and at a great price. Thanks so much, Jeremy and Butler Automotive Group!

Just bought a lovely low-mileage used SUV with salesman, Vern Chieves helping me. I cant say enough about how gracious and helpful Vern was. He offered many options and answered all my questions, without ever pressuring me. He also helped explain all the bells and whistles on my new car, once I purchased it.Service Advisor, Donovan Smith, has always been extremely helpful as well...both when I brought my old Santa Fe in for servicing, and during my recent purchase. Both men kindly and graciously took all the time I needed to feel comfortable with my purchase and new service contract.Kudos and Thanks to Butler Hyundai!!!

What a refreshing experience shopping for a vehicle! No-pressure sales and no haggling games. They gave us an extremely fair deal on our trade and gave us great financing and trim options to meet OUR wants...not theirs. They even offered to go to another hyundai dealer to get us a car with the options we wanted. They were patient with us as we took multiple days to work through the process of deciding exactly what we wanted....again, with zero pressure to make a deal today. Our salesman John Wilsie was great and their finance manager, Rikki Fraughton, was fantastic. I highly recommend buying a car through these folks.

This dealership is awesome. Johnny Mansfield was a wonderful salesperson. Very nice helpful and wanted your total satisfaction with your purchase. Chuck in finance did an amazing job helping with lender and getting a little extra cash to help. Donovan and Scott in service were so helpful -made me feel like I could totally trust them with their suggestions and advice. Kyle made signing papers kinda a joy - his personality is wonderful. Jenna in title services helped a great deal since I am from IL and she was very helpful in getting the state to state issues worked out, she is a God send. Mariel is one of the sweetest people - helpful and just pleasant always. It was a pleasant experience interacting with these people and they talk very highly of their owner and his family. I guess that says it all - you treat your employees good and they will do a wonderful job for you. I wish I could clone them all and take them back to IL with me.

I believe attendant who helped me was named Joe. Give the man a raise. He was forthright and a total gentleman. He was excellent to deal with. My only pseudo complaint is you are high priced.

At Butler Hyundai they are very nice people. They will never tell you things are wrong with your car, that arent. I always wait for my vehicle and have a cup of coffee or a bottle of water. They never take to long to finish the work on your vehicle!:-)Donovan is my favorite person in the service department!:-)

I recently did business with service department. Afterwords and completely satisfied there, I needed to wait and did so in service waiting area and asked Receptionist/ Cashier Mariel Eyman if it may be possible to have a fax received there though I would need and continue to wait as it would be sent after a bit. This person didnt make it feel as an intrusion or any big deal. The reason for this review is I was a long way from home and have never been treated so kind. Just as you never forget a worst experience you never forget a wonderful experience. Thank You Butler Automotive Group from a very impressed guest

My service appointment was kept on time and the service was done quickly. The representatives were polite and answered all my questions.

We just purchased a Hyundai Ioniq and we are very happy with our vehicle! Scott P. helped us from the moment we walked in the door until the second we left the lot in our new vehicle. He was very personable and also very knowledgeable when it came to financing options for our vehicle. Marie B. was also very helpful on the phone and via email. Based on their customer service and quality of cars, I would definitely recommend Butler Hyundai to anyone interested in a brand new vehicle in the Rogue Valley.

Joe Despain in the sevice dept is the best. Helped us through some problems with our Sonata with respect. Felt like he personally cared, and not sound like he was trying to sell us. Great experience, as we were there two times before with a bad taste in our mouth.

I couldnt have had a better experience! Thank you, Butler Hyundai.

Went in a couple months ago to buy my first car on my own. Was helped by Alexander Negles, and he was awesome. Not pushy, yet attentive to my needs and very patient. It ended up taking a huge chunk of the day, but he worked all day to make my payments as low as I needed and to figure out how to make it work for me. Im really happy with the car and with my overall experience. Highly recommend.

I received my paper work from this transaction and the financials were almost 10k more than the deal we arranged. The financial gentleman named RikkiPlayed off the fact it was late at night and I was in a hurry. Not smart at all. 8 years with Hyundai. I will not be buying from them in the future.I had the opportunity to work with London on buying my new Hyundai. He was honest and efficient. I would highly recommend the team at Butler Hyundai-

Our experience with Donovan Smith was one of the best experiences weve had since owning the vehicle. He definitely understands the concept of customer service and is an asset to the Butler name.Donovan explained all recommended service needs in a manner which was easy to understand, thus making the decision making process much easier to make and schedule.It is customer service such as this, coupled with the quality of the vehicle that keeps us as loyal customers. For this we thank you and look forward to the future with you as our service providers.ThanksDave and Ruth Blakely

I came by to see about potentially getting a new car, and Vern was absolutely amazing! He found me exactly what I wanted in a car and worked with me to get it within my budget. There was no pressure, and when we couldnt find it the night I came in, he called me back the next day with the perfect car!

I came to this dealership very nervous to buy my first car and I had the best time! John and Vern made my experience even better. They didn’t pressure me at all and made sure I loved my car. They were patient with me and answered any questions I had, I definitely recommend Butler Hyundai and will be returning in the future!

As a retired equipment service business owner I was VERY impressed with Service Adviser Donovan Smith. He provided knowledgeable and pertinent advice regarding my 2011 Santa Fe. I had both extended warranty and non-warranty work done and he kept me informed of changes in both scope of work and the anticipated completion date. Checking in and pickup upon completion were both very smooth. BTW, I felt the prices charged for both parts and labor were very reasonable. (I normally purchase my automotive parts at the wholesale level.) I was extremely satisfied with my experience at Butler Hyundai!

Our experience with Butler Hyundai was nothing less than outstanding. My brother and I were trying to help our mom with finding a vehicle to lease at a price that met her needs but also fit within her monthly budget.The salesman that we worked with at Butler Hyundai, John Wilsie, provided such great service and made every effort to help us along the way to ensure that the experience went seamlessly and was stress free for her.The service that he provided reminded us that there are still companies out there that know what the term Customer Service actually means.John listened to our needs. He took the time to find something that met those needs and then exceeded these needs and expectations in a manner that I have never experienced in the past when purchasing or leasing a vehicle from any other dealership and at a price below the number she had budgeted.John took the time to bring the vehicle out to her home around noon and walked through the safety features and operation of the vehicle before we all climbed in and took it for a test drive.Our mother was so impressed with the vehicle, she decided to move forward with leasing it immediately upon our return to her home.John and the finance team at Butler Hyundai worked the balance of the day putting the deal together and later that same day he brought out the paperwork and the new vehicle to be personally delivered to our mother at her home.Simply amazing and appreciated so much by mom, my brother and myself.Thank you!Jeff and Rob

Great experience there. I broke down far from home and had to talk through everything remotely. Donovan helped me through the whole process, giving me lots of updates and explaining everything they were doing and why. I would highly recommend

I don’t know why I took so long to write this review, but I worked at Butler Hyundai for a short period of time about a year ago and I can’t say enough good things about Butler! I only left because I received another great opportunity. I believe they are one of the most honest and genuine companies in the valley. The Butlers themselves care for their employees and take great care of them. I highly recommend them for employment and for a new or used car. I’m still in love with 2018 Hyundai Sonata and I love catching up with all the employees when I go in for my oil change. I was so happy to hear the Kyle Ellsworth has become the GM there, he’s such a nice honest guy! If you’re looking to buy I recommend John Wilsie, he really knows his stuff and will work with Kyle to get you the best deal.

Absolutely incredible experience. We were traveling from way out of town and our car broke down. These guys were so nice and took great care of us, setting us up with a rental car to continue our vacation, and slipped our car into their busy schedule and had it done within a week! I was so surprised with how nice everyone was, especially the service manager Donovan. Great experience from a bad situation.

I go for regular maintenance for oil changes and other services to maintain my warranty so far. I get great service. My issue was the dealership next to them in sales and finance. They were misleading. This place for services have been a great experience so far.

We had an excellent experience at Butler Hyundai. Everyone was friendly and knowledgeable. It didnt feel like you were being pressured, yet they were still very attentive. Our salesman, John was super helpful and made the process for a first time buyer comprehensive and dare I say it -- fun! The financing process did take longer than expected, but it was worth the wait to walk out and see the car with a big bow and balloons!

Donovan is excellent! He went to bat for me to get my issue covered under the warranty. He was honest, straight forward and kept me updated through the entire process. I really appreciate Donovan and the service team!

Butler Hyundai exceeded my expectations in every way possible. My Salesman John Wilsie was very helpful and knowledgeable. He asked me what I was looking for and got me in that car, He was the best car salesman Ive ever come across. Chuck in financing was awesome. He was able to hook me up with great financing for my situation and I cant forget about Sonya, she worked hard to get me in and out of there quickly. Thanks to everyone over at Butler Hyundai!

I just leased a Tucson from Butler Hyundai. Worked with the salesman London Stein and manager Kyle Ellsworth. London was the best to work with. He was very knowledgeable and easy to work with . Kyle was very nice and did everything he could to help me get the suv I wanted. They both made it pretty fun to get a new car . I highly recommend going to see them.

My husbands 2012 Tucsons engine threw a rod through the engine block out of NOWHERE. We were completely lost, had no idea what to do, and were so overwhelmed. All I can say is that Donovan at Butler Hyundai is *probably* an angel sent from heaven to look out over a couple of youngsters trying to make their way in this world!Hes managed to help our case better than we could have hoped for, hes given us advice for what to do on the next car we buy, and he helped us navigate options to research when we thought our car was totaled. He kept my head on straight when pregnancy hormones + the stress of our crazy situation had me beyond overwhelmed. Im so thankful there are people like him working in this industry, as it can be so confusing. He deserves a raise, paid vacation, a promotion, and a million dollar bonus.I also have to put in a good word for Mariel, who I only talked to for a bit, but who helped us get our rental car sorted out painlessly and kindly. She was a total rockstar and was so so helpful!Thankful, a million times over, for people like these two, and for companies like Butler Hyundai.

My experience was excellent. Before purchasing a new vehicle I did my homework on the car I wanted and my trade in. If you do this then your visit will be smooth. It is a car dealership and they want to make money so stay firm with what you are wanting for a trade in. My trade in was within the KBB range so I was good with what was finally offered. Kori provided me with prices of vehicles I was interested in over the phone. John worked with me over the phone and in person. He was very attentive to my needs with my trade in and purchase. He was an excellent person to work with. Extremely knowledgeable with the vehicles and all the accessories/technology with the vehicle. He took the time to walk me through all the technology within the vehicle and also went back the next day to set up the Blue Link. I love my new vehicle and appreciate the service provided.

Needed a recall software update on my 2018 Hyundai Santa Fe Sport. Went to schedule a appointment late in the afternoon and they were able to get the car in right away for the update on the same day. Thank you!

London was awesome to work with! He was fast and efficient. I would highly recommend you go talk to him and buy a car from Butler Hyundai. Go see London!!!

I recently bought a car and the overall experience was nice I liked my salesmen they were fun and enjoyable to be around. The only thing I could critic is the during the financing process it took some very strong convincing that I did not want the extra stuff on the after market warranty, lifetime this lifetime that etc. This is why they only get 4 out of 5 stars. The other over all process was quite enjoyable, I was treated fairly and walked away with a good deal. I love the car and I am glad I went to Butler Hyundai!!!

The Product Specialist, London Stein was professional and very personable. It was a great not having to deal with the stereotypical “used car salesman” attitude.The Financial Services Director, Rikki Fraughton, explained the process clearly and facilitated all of the paperwork, clarified concerns with no pressure. It is the first time that I have even had simple and professional service experience purchasing a vehicle. Thats guys!! Its a pleasure to work with transitioned military veterans.

John Wilsie is amazing! I had a tall order for my boss to fill of two very specific cars, and he was patient, found them, let me go through the 12 cars he had for me to look at without judgement or pushing! And we were able to find the two perfect cars for my boss to walk in, sign the papers, and drive off with the two cars they needed for the business! Made a daunting task so easy!!! Definitely will use him again!!! Thank you John!