Everything about the experience has been great. Office in Medford is always accommodating, courteous, on-time and explain any questions I have. I would highly recommend them.
Really great 1st impression. Pam, at the front desk, was most helpful and professional. Dr Berg was very thorough in his explanation of testing procedures and his findings. Looking forward to working with these kind folks.Thank you!
We highly recommend this audiology clinic! Dr. Craig Berg answered all our questions after testing our hearing, and gave us options to consider for improving or correcting our hearing and tinnitus. We did not feel any pressure to purchase hearing aids and were given information, facts, and options. We feel confidant in our choice to travel 70 miles from home to have our hearing tested here. We will definitely return to Audiology Associates of Southern Oregon for our continued hearing care.Wendy and Bob Millard, Klamath Falls
Really quick service to restore bluetooth between my phone and my hearing aids. They worked me in between regularly scheduled appointments. Great.
Fastest friendliness and professional service I’ve had in Medford. Had problems with current hearing aids x2 ( purchased >5 years ago in Calif) and they gave “ same day” service! When I’m ready for new ones THIS is the place I’ll go.
All my experiences with the staff were excellent. Everyone treated me wonderful weather on the phone or in the office.
Excellent service! Nice folks!
I was able to get in to see one of the Audiologist Doctors very quickly. Doctor Christin Dugan, Au.D. was very courteous and accommodating with my needs and concerns.
I could not be more pleased nor satisfied with the service that I received at The Alder Creek site in Medford. The test was the most comprehensive test that I have received anywhere. Thank you Christen for your explanations and service.
Excellent service for my aging father who has never seen a hearing specialist. The staff is wonderfully accommodating, treated my father well, and addressed his concern professionally. I plan to make an appointment for myself as well to base line my hearing.
Very professional and very helpful in setting up new aids.
Craig, Pam and the whole staff are wonderful and have taken care of every need. A great experience!
The people here are very professional. I was treated with respect and the audiologist was very knowledgeable and answered all my questions. I enjoyed my appointment with them.
The service provided is first rate, always.
This was about my fifth visit. I go to the Medford office though Ive been to all three. Each is spotless, and mask and distancing are done without any drama. Pam manages the office and deals with clients with friendliness, and know-how. Cristin Dugen, Au.D.is excellent at her job and listens carefully when someone has a problem with their device(s) or needs assistance. Then she acts, figuring out a solution that fits the clients needs.
A warm, friendly, helpful and thoroughly professional exam was my experience.
Answered all my questions and provided results to myself and my Dr. Dr was kind, friendly as was front desk staff. Overall a pleasant experience.
Craig Berg and Christine answered all my questions. With the 75 day test drive I will have confidence that the hearing aids I ordered are the best for my need. Thank you !!
So patient and knowledgeable, Cristin was a joy to work with. Prompt and understanding, she fitted my new hearing aids efficiently and accurately. I will be returning to her office.At my recent visit, I was given the gift of hearing non distorted music. When I heard Beethoven’s Moonlight Sonata sounding the way it is supposed to, it brought tears.
I was the first appointment of a snowy day and the audiologist was out front of the office shoveling snow off of the walkway. During the appointment, he was very courteous and was patient while explaining the results and answering questions. A definite 5 star experience.
I am very happy with my visits at this Medford office. Cristin Dugan was thorough, patient, and explained everything well. There was no pressure at all.
I have needed hearing aids for years. They set me up with a great pair. Now I hear so much better. My hats off to them.
I recently moved to the Medford area and was tasked with finding a new Audiologist. I didn’t know anyone in the area to assist me in finding a hearing professional, so I looked at the reviews on Google and chose Craig Berg as my audiologist at Audiology Associates. I have been very pleased with my decision. From Pam at the front desk, to Craig and his brother Jeff, they have all worked hard to meet my needs. I’m very pleased with my choice and would definitely recommend Audiology Associates to anyone wanting great service, knowledgeable and caring staff, and quality products.
Dr Craig Berg is very professional, caring and helpful. I trust him and would recommend him to anyone with hearing problems.
I appreciate the kindness, patience and good advice I have received at the Berg Audiologist office. I have going them for a long time for several years and they are really special. Debbie Cumbie
My husband and I had a great experience at Audiology Adsociates! Dr. Craig was attentive and helpful. He led us to believe that he was well-informed of the latest technology in hearing aides. I am so glad we stopped in for the free consultation. We decided to leave my current hearing aid provider (who is not an audiologist) and entrust my care with Audiology Associates.
I had a wonderful visit. I am really impressed with how well I was taken care of. I would highly recommend!
I have had great personal service in a kind as well as professional environment.
Am totally pleased with the services at AASO. Always obtain appointments in a timely manner, staff is pleasant and competent and my questions, which I tend to have a lot of, are answered respectfully and informatively. I had gone to a big box store after going to AASO due to the lower cost but ended up returning to AASO due to their services and seemingly competency being totally dissatisfied with the other no matter if the cost was less or not. I would recommend AASO to anyone who is considering hearing aides.
I was very much impressed by my appointment at this clinic. I definitely will share with others. In fact, I already have done that. I strongly recommend this hearing center.
Ive received excellent service from Audiology Associates of Southern Oregon. Skilled professionals, helpful office staff, and the gift of connection with others through improved hearing!
Asked pertinent and probing questions to get at the heart of my hearing needs which did not happen at other places. Professional and courteous I would l, if needed, return to them for services.
Excellent!
KIND PROFESSIONALS ...THANK YOU
I needed parts replaced in my older hearing aids that were hard to find, yet thru Craig Berg and his efforts located the parts that were needed. Pam also is very efficient and kind in the front office. For any services needed this office would work hard to please.
I was very satisfied with the care and information I received. All my questions were answered throughly. Thanks for helping me through the process of receiving the gift of hearing.
When I had an issue with a hearing aid dome becoming impacted in my ear canal, and my regular audiologists office was closed, the staff at Audiology Associates were great about slipping me in between scheduled patients, to extract the dome. I greatly appreciate the caring they showed me, as it was a Friday, and my regular audiologist would not have been able to help me until the next week.
In 2008 a sinus infection combined with long-term hearing loss resulted in unilateral tinnitus that had an immediate impact on the quality of my life. Desperate for a solution, I spent years and thousands of dollars trying to find answers that would help me learn to live with this condition. It wasnt until I was directed through a referral to Audiology Associates and Dr. Stacey Berg, that I was given the tools and support through sound therapy, adjustable hearing aides, and the professional knowledge and understanding of Dr. Bergs medical staff that I finally felt I had found advocates in learning to live a life reconfigured by this psychologically invasive condition. I highly suggest a consultation and the services of Audiology Associates; they have made a difference in my life. To those suffering from tinnitus and hearing loss, there is hope.Rick Cornelius, Ashland, Oregon
Appointment was easy to set up, no waiting past appointment time. Through exam, and an in-depth explanation of results and option once the results were done.
My visit was thorough and pleasant. Dr, very helpful in helping me understand results of testing and finding funding resources for the cost of my hearing aids including replacement cost of lost hearing aid.
Audiology in grants pass is awesome. Matthew went over and beyond to program my hearing aids . I can hear so much better thanks to Matthew an audiology of Grants Pass
Cristin Dugan very helpfully provided information and clear explanations of their services and how they relate to my hearing issues. The office atmosphere is very friendly and comfortable. we
The staff is efficient and I never have to waitThey know what they are doing!
Professional and caring people, cant recommend them enough.
Audiology Associates is a lovely family run business. Ive worked with Cristin Dugan, Au. D. She is professional, knowledgeable and patience. She listens to my concerns and well resolves them if at all possible.
Even though I had to wait they were very quick at what needed to be done. The visit was a very good one
Loved how terrific the examining is. Dr C. Berg is soooo good.
Its always a good experience at Audiology Associates, from Pams greeting to the professionalism, courtesy and genuine care for my wellbeing of Dr. Berg.I look forward to a long, healthy and happy relationship with this group.
Courteous, on time and problem solved. Quick service, only took 15 minutes.
We are so thrilled with the personal attention we both get every time we have an appointment.
I always receive excellent, friendly and prompt service. I would highly recommend the Audiology Associates of Southern Oregon.
Great place to go for hearing test. Great people working there
Great experience and follow up treatments.
My appointment went well and my hearing aid and tubes were cleaned and replaced.
These folks are great! Every part of my visit was friendly and professional.
Good service, talented crew!!
Got what my daughter needed
Nice people very friendly and very professional
Always pleasant.
I chose Audiology Associate of Southern Oregon because after several years, my husband continues to be satisfied with their scheduling, professionalism, and personal care. Dr. Craig is patient, informative, and answered my questions. Pam is efficient and personal during scheduling. Im more than satisfied after the first visit.