I called first, then dropped off my self-propelled lawn mower to get an estimate to fix the drive mechanism. (I had to push the mower.) Several days later I got a call from a repair shop in Akron quoting a price of $48 to “fix” mower so it would start, before they could even give me a price to repair the drive mechanism. My mower started just fine when I dropped it off. It ALWAYS started on the first or second pull. It didn’t need fixed to start! And why was I getting a call from a shop 20 miles away in Akron? I told them to forget it and that I’d just pick it up. It took them almost a week to return it to Medina, and they still charged me $48 just to look at it. They didn’t do a thing to it!
Very friendly people, Joe out of medina handle my mower, they did exactly what they said they were going to do. On time pickup and delivery. Estimate right on. Thanks again for great job to everyone there.
Troy helped me fix the transmission to to my Hustler mower, among other things. He was honest, he listens, and was priced well for the repairs. Its been two weeks mowing strong.. thanks Troy!!! 👍😀
Troy - what a great guy! Purchased a new mower and they have been nothing but great to deal with. Highly recommended them
The owner Troy is always going above and beyond my expectations here. I love coming here and having my equipment worked on even if I did not purchase it from him he always takes care of me and is very reasonably priced! Excellent place to buy new equipment or have repair work done.
TROY the owner is one of a kind he will go the extra mile and he is honest and upfront with you and he will not just fix something if it doze not need it i have been to his 3 locations all good people he has my business for life. :)
Great service, friendly staff. Store closes at 5pm not 5:30. Tried to drop off my mower at about 5:15 and no one there. Sign on the door is faded but clearly says 5 not 5:30.
Excellent customer care! Troy goes above and beyond to ensure quality service.
Troy knows his stuff thanks for helping me with my carpet cleaning machine its hard to find guys not scared to work on my machines
Excellent customer service here. Manager was very helpful in diagnosing a major mechanical issue. Price for the work done was fair also.
Great store, great friends. Carries the best brands, and the service turnaround time is unbeatable.