user
Certified Automotive Solutions
17 Upham St, Melrose, MA 02176, United States
Appearance
Certified Automotive Solutions

Comments
kc
Review №1

Certified Auto Solutions is the one to beat. They are friendly and welcoming, and took care of my concerns and then some. I went in for mild maintenance, and ended up needing major repairs. They sent me a detailed report with photos which I really appreciated. Communication was EXCELLENT and timely. When I couldnt afford the paint job on my rust repair, I chose the ugly option. When I came to pick up my car, the body guy had gone ahead and done the painting anyway. This personal touch really makes a difference. 10/10 would recommend this place! My 06 Corolla is driving like new, and looks the part too!

Ch
Review №2

Very friendly people and service with a smile. Very honest people, I will recommend this place to everyone. The best place for repair shop for cars. Nothing beat this place.5 stars.

Ni
Review №3

In a long shot, I called Certified Automotive Solutions on a holiday hoping to bring in a pre-owned car for multi-point inspection. Jamie called me right back with concern that I was stranded or needed immediate help. Fortunately I did not, and even though the shop was technically closed, Jamie continued the call and consulted with me about the car I wanted to bring in, providing suggestions and advice on performing the inspection, particular problems to look for, etc. While he could have easily ignored a call or just told me the shop was closed, he generously gave me his time and thoughts on the vehicle, demonstrating a real willingness to help. I would think that his in-person service is just as considerate. I definitely recommend giving this shop a call!

ti
Review №4

Came in with a bit of a clunker I bought from a friend (knowingly) did some work my self, and saved the big stuff for these guys. About 6 months later Im still chugging along, and about to come back for some extra work I had been putting off. Great service, timely work and great communication.

Wh
Review №5

They are always helpful and have amazing prices. They send you pics and comprehensive reports regarding each repair they do. I could not recommend them more.

Ri
Review №6

Awesome customer service and transparency when it comes to repairs and work.

da
Review №7

They did what I asked, explained everything to me, and offered suggestions for future service timing. Fair pricing. definitely going back.

na
Review №8

I bought my Nissan at the dealership on route one 4 years ago. I recently got a quote for new brakes tires and a 4 wheel alignment that I thought was really expensive so I got another quote locally. I saved about 40% over what the dealership wanted and couldn’t say a bad word about them. I also got an oil change done ✅ and the truck is running like brand new. I won’t be going back to the desk ship for routine maintenance anymore.

Da
Review №9

Quality work and great customer service: The team at Certified is knowledgeable, takes the time to explain the problem and is diligent in making sure the work is done right the first time. After going through several dealer and independent shops, I am very happy to have found Certified.

Information
4 Photos
9 Comments
5 Rating
  • Address:17 Upham St, Melrose, MA 02176, United States
  • Site:http://certifiedautomelrose.com/
  • Phone:+1 781-590-4207
Categories
  • Auto glass shop
  • Auto repair shop
  • Automobile storage facility
  • Car repair and maintenance
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations