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LBJ Independent Honda/Acura Specialists
165 Tremont St, Melrose, MA 02176, United States
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LBJ Independent Honda/Acura Specialists
Comments
Ja
Review №1

A high quality shop that is worth doing business with even if youre not local to Melrose. Would recommend 100%.

Ch
Review №2

One of the most honest mechanics Ive ever worked with. They care about their customers, work with you, recommend only what is required, and steer you away from wasting money. These are professionals that are out to serve their customers fairly, and I couldnt recommend them enough.I have nothing but amazing things to say about them.

Ol
Review №3

I wish I discovered them sooner. Very knowledgeable and get the job done right. I will only be going to LBJ going forward.

Ry
Review №4

LBJ always takes care of you and your car. They do great work, are so honest, and make sure you are safe. Dont go to the Honda or Acura dealership, come here to get your car serviced.

Do
Review №5

Highly recommend! very thorough, trustworthy and reasonably priced. In addition, they ensure safe and clean standards for COVID-19 safety. Will keep going back for my Honda repairs

St
Review №6

These guys do great work, and are really nice and seem to care.

Al
Review №7

I want to preface this with the fact that I’ve been going here for a long time. I had a bit of a break when I went to Seattle and came back but these guys are beyond amazing and their quality has never changed over ten years I’ve been going. I would never in my life go anywhere else with my Honda. I had to get my tires fixed and Rick easily went above and beyond to find me tires that were beyond reasonable as well as sturdy and solid tires for winter. Recently I also thought I had to get my timing belt done. When doing the work they found that the belt had been replaced more recently than I thought and they told me I didn’t need to replace it, saving me a lot (if you know anything about a timing belt they aren’t cheap.) they didn’t even charge me for time or labor. They’ve been nothing but kind, reliable, fair, GOOD AT WHAT THEY DO, and you absolutely are getting a great price for phenomenal work. I recommend them to everyone.As an aside, they do collect out-of-state license plates (I was happy to give them one of my Seattle ones!) and I also brought in my deceased grandfathers POW plate from Colorado. They were so respectful and kind when they saw it was a POW plate and promised to hang it up. This shop isn’t just a good shop, but it’s got good people. Amazing people. Thanks guys!!!

Sh
Review №8

I have been a customer of LBJ for 30 years. Rick and his staff are simply the best! They deliver excellent service and always explain what repairs are needed and the costs. They provide contactless service during this pandemic, so you know they care about their customers and staff. LBJ maintained my 90 Acura Integra and my current 2007 Civic. A trusted mechanic is priceless and I will always bring my car there for service. Thank you Rick and Dan!

St
Review №9

I wanted a second opinion after a local dealership recommended a few repairs to my CR-V during a regular maintenance visit. LBJ took a look and found that a couple of the repairs seemed unnecessary. The repairs I did need were much cheaper than the dealerships cost. Rick was very thorough and eager to answer any questions I had. They even offered a loaner vehicle for the day while they worked on my CR-V. Im happy to have found a trustworthy mechanic and would highly recommend LBJ. Excellent service and by far the best experience Ive had with a mechanic.

Pa
Review №10

Thank you Rick, even though I was a stranger calling Rick for the first time, having an inquiry about my cracked engine block, Rick spent time with me on the phone explaining me all possible options and recommended me my next steps. This is incredible. In today’s era where you listen to voicemails and nobody has time, Rick had the patience to research on my problem and provide me my next steps in spite of me not even being a customer yet...I can only imagine how they would service their customers’ vehicles.

Wo
Review №11

Absolutely terrific service. Rick and Dave are very knowledgeable at what they do. I went in for all fluid change brake, rear diff etc.... I got into my car and automatically I felt the difference. Super happy with the service would absolutely recommend. Didnt try to sell other stuff I didnt need did what was asked and checked for other stuff. Found the perfect mechanic. Price is very competitive. Follow up: after my last visit about 3 months I recently had battery problem. Called and spoke to Dave and he was more than happy to talk to me and guide me with some trouble shooting. After I got off the phone with him I tried what we talked about. And my car started again. And not only that but Rick made a surprise visit to my resident just too help me take a look. He didnt have too do that Andi told him that but he said Im a customer and its all about customer experience. Wow. They are great at what they do but most of all they really try to help out. Thanks LBJ!!!!!!

De
Review №12

LBJ is without a doubt the best shop around! Not only are they well priced and prompt with service but they take the time to go over everything with you. They explain what needs to be done and what will need to be done in the future. They gladly answered any and all of my questions! Coming from someone that knows nothing about cars, this means a lot. This shop gained a forever customer.

De
Review №13

Great service, end of day heard air hissing out of my tire, and knew it was going flat. Called them and they said to bring it right down. Took it off the car and they were able to fix it right away.

Ta
Review №14

I cannot overstate how good their service is. Every experience with them has been courteous, professional and high quality that has held up even after quite some time. I wouldnt go anywhere else for my Honda/Acura.

Sa
Review №15

Danny is the absolute best! My friends car broke down at a gas station in Lynnfield. He came back into the station to help us jump start the car and offered to rearrange his schedule to get her a new battery. He is super friendly and we couldnt be more grateful.

Da
Review №16

Rick and his team are the mechanics that all of us deserve. He’s extremely well organized and clear about when he can fit you in and how long things will take. He’s also very budget conscious – realizing that every owner can’t afford to fix every little thing in their car. I’ve been to other shops that scare me and make me think that if I don’t fix whatever they found my family will die in a fiery crash. I’ve been a customer for over 10 years. I’ve called Rick sometimes from the highway where I hear a new sound - and he’s able to set me at ease and schedule an appointment as soon as I can. If you have a Honda or Acura – I highly recommend going to the shop.

Sa
Review №17

These guys are awesome! Rick is beyond accomodating even though theyre super busy. Rick and Dan are beyond helpful. They explain things in a way people understand. Ill be coming her exclusively to service my Pilot. Their oil change prices and specials are the cheapest around and they only use Honda parts 😄😄 I love them!

Re
Review №18

Honest, straightforward. Got me in quickly before the holidays to assess the severity of a potential problem identified at the dealership during an oil change. Determined a much more reasonable solution. Will use them again.

em
Review №19

Danny helped me jumpstart my car this morning while broken down in Lynnfield! So kind and went out of his way to help me. Thank you! :)

Ni
Review №20

Very good imax venue. Seating is great, place is clean, ticket prices are insanely reasonable.

Ke
Review №21

Best automotive repair shop on the Northshore if you drive a Honda (or) Acura and want an honest, Very well priced mechanic you can trust and who will go the extra mile (no pun intended) to ensure your investment in your car is always in tip top shape look no further. Honestly who isnt looking for a trustworthy mechanic, I have had others go (Mom & Dad) who also swear by their service, best in the business

Da
Review №22

These guys are fantastic, straight and honest. They took the time to go over the work they did and showed me the parts they replaced. They also brought up a potential repair that doesnt need to be done but just to keep and eye on. There prices are awesome and communication is great. The loaner car is a great benefit as well. I will only take my Honda here from now on. Thanks for the great work guys.

Mi
Review №23

Great service. Very friendly. Loaner car is a bonus,. They always tell me things that are coming up so there is never a surprise. If they were closer to Boston (yes I drive all the way) I would give them six stars

ma
Review №24

Great guys. Diagnosed a problem that had been wont work my car for a while. Got the parts in and fixed it quickly. Definitely recommend.

Su
Review №25

I had a great experience getting my Honda Accord repaired at LBJ Honda/Acura in Melrose. Rick was professional and efficient. I dropped my car off in the evening, and by the next morning, he had diagnosed the issue, quoted me a very fair price, and was able to repair the car within 48 hours (including the time it took to overnight deliver a part that was needed). I would recommend LBJ Honda/Acura to anyone who has a Honda or Acura!

Ma
Review №26

They were outstanding with troubleshooting a series of problems that all turned out to have simple solutions. They strike me as extremely honest and fairly priced. Ithink we found our mechanics!

Er
Review №27

These guys know their stuff and reasonable prices.

Ma
Review №28

I would recommend this shop for anybody with a Honda or Acura. They always did a thorough job keeping my last car alive. They would show me the old parts that they had removed, and explained why the parts were defunct. They would actually tell me that something wouldnt need to be fixed for a certain number of miles if it still had some usable life left in it, instead of fixing it prematurely. The free loaner car was a definite convenience. It is refreshing to see a reliable, honest mechanic shop in an industry synonymous with subterfuge.

Br
Review №29

These guys are honest mechanics. They make sure you understand whats happening on your car. They provide recommendations without being pushy. It is a small shop.

Vi
Review №30

I would recommend this shop for anybody with a Honda or Acura. The free loaner car was a definite convenience. They are straight forward and clear on repair and cost. No up sell but dont expect cheap prices.

Ka
Review №31

Absolutely best service and repair shop. I came here to fix a job badly done, the price was good and the quality even better. They take the time to explain each detail. Highly recommend anyone looking for a good repair shop that cares about your car. They sell genuine honda/acura parts as well!

Ti
Review №32

Weve been bringing our Hondas to them for years. Theyre honest, friendly, reasonably priced and very good. I really cant ask for anything more.

I
Review №33

A+ Mechanic. Best in the North Shore

Ch
Review №34

Honest Honda service shop that does good work and charges reasonable fees.

Sc
Review №35

This was my grandpas shop. Feels great to be able to go somewhere I can trust to fix my Honda right, without the run-around.

JS
Review №36

Best Honda guys around. Honest, straightforward, professional, etc. I couldnt recommend them more.

To
Review №37

Great shop - fair prices and excellent work

Dr
Review №38

Ive brought my car for service here 3 times now.Always very clean and problems solved with no surprises.Never go anywhere else.Thanks you guys for such great service. You are awesome.

W
Review №39

Today, I was provided with excellent service at your garage and I truly appreciate it. I am higly pleased with the professional manner in which your mechanics serviced my car. You have definitely gained a new customer who will refer all of her friends to LBJ Independent Honda/Acura Specialists in Melrose.Sincerely,WA Allen

ZY
Review №40

They seem reasonable, but unfortunately when I brought up about aftermarket axles giving me issues with vibration, they didnt seem to agree on it.

Ad
Review №41

Did well priced work on my Acura fast and well done. 10/10

Ti
Review №42

Great experience. Very nice guys that know Honda/Acura.

Th
Review №43

The Best Independent Honda Specialist.

Pe
Review №44

Great again!!

Information
6 Photos
44 Comments
4.9 Rating
  • Address:165 Tremont St, Melrose, MA 02176, United States
  • Site:https://lbjhonda.com/
  • Phone:+1 781-662-5300
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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