I purchased a phone from these guys and had to return it via mail because the phone is not compatible with the carrier. These guys said they received an empty box and refuse refunding even though I sent everything I received back with very careful packaging. I got the matter resolved because I purchased it through a reputable platform. Will never do business with these guys !
Buyer beware!!I purchased a phone from this seller and received a shock when UPS charged me more than 30% and clearing fees. The seller should have been more transparent about this charge. When I asked the seller for help, he flatly refused. All the talk of good customer service is just nonsense.
There refund process is very bad it took 3 weeks to get my money!! If you buy from them do it through a third party like eBay or Amazon. So you can get your money back without the headache.
By far the BEST phone out right now, and nothing is better. Fast in performance, great cameras, BIG screen, headphone jack, in display fingerprint reader, battery life...and I could go on. The phone came FAST, 2 day shipping was quick. Ordered the phone, 2 days later I was using it. Ive had no issue since Ive had it, and the company will get another sale from me for sure. 5 Stars from me at this point.
Never recieved the phone.Dude said im sorry!End off story!329$ in trash.
First time shopping with WP. At the beginning I was a little scared of buying two phones online and was very scared to send a large amount of money without getting any phones but i received an email the minute the money was received saying that they have received the funds and that the order ready to be shipped, and they will notify me when it has been sent. Next day i received another email with the tracking number and it arrived as promised next day by noon. Ordered two phones Samsung A51 and Xiaomi MI 9 Lite for a gift and happy with phones and deal I got from the WP. Quick delivery, quality of the wrapping was high-standard! Remarkably pleased 👍😀There are many frauds out there, this is not one of them, it was great, as promised and i can strongly recommend this company.Thank you for making a believer out of me! I will definitely purchase in the future!
Wireless Place did not let me down! It was my first order with them and it went extremely smooth every step of the way. The phone arrived within just days, exactly when they said it would arrive. I needed to contact Customer Service for a few questions both prior and post sale and they responded immediately (thanks for the excellent service, Bruce!). I would definitely order from them again! Im so glad to have been recommended to them.
The website is easy to navigate and purchase items from. The product came in a timely manner and it was as advertised on the website. I am very pleased with my second purchase and I will continue to shop at Wireless Place. The prices are really good as well (other places had the same products for an arm and a leg). Wireless Place will always be #1 shop.
Hands down one of the best cellphone experiences I have ever had!!!I have been contract free for over 5 years and purchasing a powerful device for hundreds of dollars less is always a plus in my book (not to mention the top end model for a fraction). The customer service is A++. Bruce goes above and beyond to ensure we the customer are good to go. I am very pleased and will buy again!! (Redmi Note 7 for the win!!)
Ordered via Walmart. I love my new phone. Definitely will order again when I need to upgrade my phone again. Even got here a day early! Thank you Wireless Place!!!
Very fast free shipping and a great price for the phone. I will compare the price here before I buy anywhere else because they had the best price. 2 day free shipping was great!
I saved myself an easy 400 dollars buying my Samsung Galaxy s10 through these guys rather than through a carrier. It came on time and works like a charm. Will definitely be buying through them again for future phones since they have such a great selection!
What an outstanding company WirelessPlace I ordered my Xiaomi Note 8 pro it arrived in less than 3 days I will keep buying from the in the future this Smartphone beats the Samsung A51 5g I had for less than half the price
Ordered Samsung galaxy A51. Item received as indicated - new in original package. It works well. No complaint so far. There is one item - prior to ordering sent an email requesting bands covered by this device configuration. Received no response - not a desirable situation. You are on your own - just understand this.Received message from the supplier - saying they didn’t received my message in their inbox. Message was submitted from their website. It confirmed my submission at that time. So, what happened!! I consider this discussion closed for now.
Ordered the Samsung Galaxy A71 after watching JWILLIAMS YouTube review. This was my first time purchasing from Wireless Place but I felt comfortable trying them based on his review.This review is day 2 of having my device. Communication and tracking was good. Item was well packaged and arrived timely. Appreciate the free 2 day shipping.So far the device is functioning as expected. I look forward to seeing how the phone holds up over time.
Bought a Samsung Galaxy A70 (New, International Version) in January, and started experiencing issues with the speaker a month into use. Contacted the company and was told that they would only be able to send it out for repair, because it was past the returns period. Didnt want to send my device to an unknown repair shop for who knows how long, as I would have been without a device for that period, so kept using it with the defect. A month after that the device stopped working entirely, and when I took it into a repair shop they said it was a manufacturer issue with the motherboard. Contacted the company again, as the issue was then on their end, and was told the same thing as before. Dont buy from this company. Dont buy this product. I was sold a faulty product at full price (350+ USD). Their 100% Satisfaction Guarantee is a lie. I only hope other people dont have the same experience I did.Sent a complaint to the BBB and the company never responded, either. Poor service all around.
I ordered a brand new Samsung Galaxy s8+ and received it in two days with free shipping. It was well packaged. The phone was great and everything was inside the box. I am extremely happy with my purchase and will definitely buy from them again!Update: used this phone in 3 countriesso far and works perfectly!! So happy I got it!!
Excellent place to get your new cell phone. Super fast shipping thank you guys.
Made my experience a good one. Fast shipping and the best prices I have found. Feel good about your purchase.
I purchased the Ximio redmi pro 8 excellent phone and excellent price cant be beat fast delivery also Im in love,, I know were Ill be purchasing my next phone !!!
Bought Samsung Galaxy A50. Two day shipping, great price. Works perfect. Would recommend to anyone looking for a good priced phone.
My husband and I ordered the xiaomi redmi note 8 through Newegg. Wireless place was the third party seller. We ordered on 6/14/2020 and received it today 6/19/2020. Package was intact and both phones had no damage. The phones are global and did come with a USB type c cord. We live in Texas and it was shipped priority. Very pleased with shipping and the product itself is immaculate. This our first time purchasing a global phone.
I was a bit skeptical about this website at first but then took the risk and loved it, I live in new york so when I ordered the phone it was already at my local post office within 24 hours. Got my new phone no troubles. Would buy again from them
I was very specific with the model of the Samsung Tab S3 I was trying to buy. I emailed their customer service who got back to me quickly with answers to my questions. Product arrived promptly with free shipping as discussed in our email. My only feedback for them is to update the product link on their website to reflect the SM-825N model, not the 825C version. Thanks!
Have shopped with wireless place great customer service and great choice phones.Fast delivery and easy to contact .would highly recommend wireless place .Thanks so much.
Everything came just as ordered. No problems at all. I would definitely recommend purchasing from this company
I was introduced to Wireless Place while at my old company and they have always been extremely efficient with delivering quality devices very quickly.Ordered a Samsung A20 for a Christmas gift and it was delivered a day before expected.I’m always very pleased to do business with WP and will always consider them first and foremost for smartphone purchases.
Bought two phones from here over the past 3 years. Both were brand new in original packaging. Both worked great. Support was helpful when I had an issue. I suggest that shoppers look for international unlocked models. The first phone was Verizon unlocked and I had to do some workarounds to get it working well on At&t. (Nothing to do with the vendor, just a personal tip from me).
Tried to find a lower price on their selection, just wasnt possible. They offer free two day shipping too! Definitely coming back next time.
Prompt shipment and item was exactly as described and working good. Im satisfied..i will recommend Wireless place to friends.
I was able to talk to a customer service rep who walked me through paying online and I received the phone very quickly.
Ive oredered a bunch of phones over the last 6 months for work projects. They have all worked perfectly. I have no complaints
I must say that i have absolutely no regrets doing business with this company, there customer service is right up there, one of the best, there products are authentic...Im so in love with my new phone I cant begin to explain...hope to do business with you in the near future....thanks again..
The Huawei Mate 20 pro is a great phone and crazy fast with a spot on camera. The folks at Wireless Place we very helpful and answered the few questions that I had. They shipped immediately and was received in perfect condition in three days. Ill be back!
The was excellent. My orders were made online and the service I received was excellent. I would recommend this place for online shopping. 👍
First, let me say that I was very sceptical about purchasing this item. After watching several reviews on the Samsung Galaxy A71, I went ahead and did it. I first call Wireless Place and spoke with Bruce who confirmed that he did have the item in stock. After making my purchase, the item arrived on time as specified. I was very very grateful. After receiving my new phone, I went to T-mobile and made the switch from my S7 to my new A71. This phone is sick!! Works flawlessly!! Only thing I didnt like was I lost my Samsung Pay app. Maybe with an update I will regain it back. Well see. Other than that, I just want to thank you Bruce for an AWESOME device. I will spread the word here in Cali about your great products and AWESOME customer service. As my guy Floss says, this phone is a Major major Go. Buy this phone, you wont be disappointed.
Great devices and unbeateable prices!! Cheaper than amazon! Fast shipping 2 days FREE. Thanks a lot I hope deal with you again.
The place is too crowded and also coverd by bridge.
The unlocked Xiaomi phone selection is larger and Wireless Places prices are significantly cheaper than what youll find on other websites. Take a look at the Xiaomi Mi 9t, Xiaomi Mi 9t pro, Xiaomi Note 10 and the Xiaomi A3. They have the Xiaomi Note 8 Pro in all colors and in both the 64GB and 128GB variants. Their shipping is very fast, the customer service will answer any question you may have and youll want to work with them again; too bad you dont need a phone that often. Refer Wireless Place to your family and friends and theyll thank you for it!
The delivery was fast. The phone came in perfect condition . The item was insured . Its such an amazing online shopping platform .
Great customer service, replies come instant. Delivery is soo fast and you get the product with a screen protector installed for you. I am soo excited to purchase from Wireless Place
Very nice people to anyone thats never been hear you should visit this place
The Wireless Place and Bruce Gordon were super to purchase a phone from and to help me with some issues I had with my cell. Upon having an issue that could not be resolved, they did a prompt refund for the cell I purchased and continued to help with more questions I had. I purchased an S9+ and could not get it to work properly on my providers network. The phone was new and in perfect condition but did not connect right with the provider. So, I returned it and found that the Wireless Place really stands behind their products. They provided a refund right away and with no delays or issues to be discussed.Thank you so much! Regards, Jeff
I bought a brand new note 10 black and it was as described excellent customer service very fast shipping
I bought the galaxy s8 plus brand new and this is the best phone Ive ever owned great customer service and fast trusted shipping and Ill definitely buy from them next time recommend to anyone!!!!!!
Brand new phone, got it in 3 days, works great so far
Update: phone arrived just in time as needed and works perfectly. Included headset, cable and adapter. Highly recommended seller and phone (Samsung Note8, unlocked)Original: Well, I do not actually have the phone yet, but I am hugely impressed with their customer service. I needed a new phone in a hurry for a big international trip. Their customer service responded over a weekend, called me on a Sunday, arranged for overnight delivery direct via their website (oddly, not offered on Amazon normally with this vendor) for a very reasonable small extra cost. I should have the new phone in time!
Love my new phone worked perfectly out of the box on AT&T with no problems, I highly recommend if you want a good unlocked phone to purchase from the wireless place.
This is one of the most responsive companies i have dealt with on the web. I had endless questions prior to the purchase and after but they responded very quickly and on point. I received the phone in very good packaging with even additional accessories that i do not normally see in these purchases (like a phone case - hello!) The shipment was received earlier than they promised it would arrive. Im so very satisfied dealing with these folks - class act, thank you! I have not used the Samsung S9+ as yet so i cannot provide feedback on it but i will.
Amazing samsung s9+ phone and customer service are extremely excellent I placed my order on Sunday I get it Tuesday morning thanks to Abe and wireless place
My order arrived quickly even though I live in the US Virgin Islands and the phone was a good deal at the price.
I bought a note 10+, i love it, I am very happy with this company, excellent service, always professional, and friendly, highly recommended.
Good prices and very helpful. I highly recommend.
I had an excellent experience with this company in my transactions. Keep it up.
I bought a Samsung A8+ from this company and I love it soo much...the customer service is very excellent one of the best. They work with customers really well. Hope to do business with you guys again and thanks again.
Thanyou its my second time buying from you and its been awesome
Ordered an S8 Plus on Friday and got it delivered in two working days. I was first skeptical, but since there was good reviews on Amazon and Ebay, I decided to order one on their own website, which was $50 less compared to Amazon and Ebay. Awesome service. Since it was Sat and Sun the next two days, I did not receive any tracking details for the product. I went ahead and sent a mail and got a quick reply from them saying it will be shipped the first working day, that is Monday, and on Monday morning, got the shipping details. Would definitely buy from them again.
At first I was skeptical. There were lots of bad reviews. But I ordered my phone, and it came and it works. Actually posted this review with it. Shipping was free and fast.
Great phones at a great price shipped fast! Everything as promised.
This seller is the best one Ive been dealing with. They are fast in response, responsible to solve any issues occur and finally, they have the best prices with the free two days shipping!
Excellent! I bought new samsung S10 online from Argentina and I received it in Miami, thanks!
First of all let me start by saying I am scared to death of online purchases because alot of times you buy one thing and get something completely different. However, I bought 2 phones from Wireless tech in less than a month (Samsung Note 9 and A20) and let me tell you that both units are absolutely amazing. Plastic on and everything!! I will be buying more de ices from this company. I bought the device today and received it the next day (both devices).
I wanted a new phone, that was not full price. Wireless Place was the right place for my purchase, my order took a little longer ger than two days to get here but that was because of USPS and NOT Wireless Place. Once I had received my phone I was only disappointed with they fact that they had given me one with a EU charger and not a US one. Which was not a huge problem since I bought one right after. And the charger Wireless Place had sent was a offical Samsung one just the EU version and not the US. Overall for the price discount and the shipping it was well worth it in the end.
Excellent service, product was delivered in immaculate condition.
Great prices, fast shipping and most importantly phones are as described on website.
DO NOT BUY FROM THEM - SCAM!I ordered a phone which cost 800 dollars and when received, was in Chinese, could not hold a phone call for more than two minutes, and could not do group texts. I returned through Amazon, and they shorted me $200 for a restocking fee, claiming the device was used (HOW COULD I KNOW IT DIDNT WORK???) and falsely claiming accessories were missing. Then when this was challenged, they reneged on their full refund guarantee and kept that $200. TOTAL SCAM. Wireless Place are criminals.
One of the few online ordering websites I trust to order from and they have very low prices
My delivery was on time and the was phone as described, satisfied customer. 👍
Great, fast delivery. Good product. Recomended store.
Great Product- Got exactly what I had ordered and Free 2 Day shipping!
Fast shipping. Watch out for price changes because they will not adjust it.
Great service, amazing phonesWill buy again.
Great customer serviceProduct exactly as it was describedFast shippingA++ seller
The prices are amazingly lowLoved the customer service,Fast shipping,Exactly what I expected.100% Will buy from this buyer again.
Great customer service excellent product fast shipping A++ seller
This copany is a fraud. I dont recommend it to anyone because you wont get what you ordered and they wont give you a full refund. The stocks they offer dont match the description they put up. Their main goal is to one-time scam people.
Sells refurbished phones and markets them as new. Also the number that have listed under Customer Support has restricted access.
Bought my new phone from here, great experience
Love this place, people are very professional I recommend it
HORRIBLE Service. It was agreed and documented that I will receive a replacement for a defective item and No cost, $0 fees. I sent it to them - once they received it they changed their mind and issued a refund with almost $100 restocking fee withheld. Robbery, lies! I am disgusted. I will send official complaint to BBB and the consumers protection agencies.And to add: they promised that they will reimburse me for sending back the DEFECTIVE item. They asked to a receipt and I provided it to them. NEVER Ever received a response or reimbursement. Lies, lies and crazy fees...
Excellent personalised service and timely delivery led by B. You will not regret it....and theirs is the price to beat.
Good competitor, even better supplier!
I bought Xiaomi smartphone from this store from amazon and it was fake with Chinese alphabets!!! dont trust this store!
Fast shipping, good communication, recommended seller AA
Easy. Convenient. Professional.
I got something totally different to what I wanted and paid for.
It said 2 day shipping. Its been 4 days and still nothing.
Even though they dont answer the phone, they solved my problem of shipping pretty fast!
I bought my galaxy note from this place and Im glad I did
The phone broke after 4 months!!! DO NOT BUY FROM THEM
Fast delivery, exactly as ordered
Cannot beat the prices @wireless place.
Bad deal.
Very good service, super fast and very professional, they are the only ones that sell xiaomy Huawei, little and many more, all are global or international version of truth that are very fast
Excellent. Everything turned out perfect. Recommended
It is the third time that I buy a mobile phone and I always buy them new, unlocked from the factory, the first time in 2015 they brought it to me and although the device works correctly until today I did not see the box in which it came, so I do not have what I mean, the second time was last year I bought the S 8 + and when I received it in Miami the box arrived but it had labels superimposed on top of others, I have images of it, on Sunday July 1 I bought an S 9+ since the previous one It was stolen from me in my country, and before that I made sure with the store that it would reach me as soon as possible because I had to return and there was one person left to bring it to me, for this reason I followed the instructions and bought it through the store not directly as it had done on other occasions through Amazon. The seller instructed me to purchase next-day shipping to ensure on-time arrival, and I proceeded. I paid for 1-day shipping at a cost of $ 60, to arrive on July 3 at the latest because the 4th was a holiday. But my cell phone arrived on July 5 at 5:30 p.m. from Miami. With which the person who had to bring it could not do it because his flight left at 7:00 p.m. and he was already on board.For this reason I request a refund of the shipping money since it never arrived in the requested time.I wait for answers.Carolina
Excellent answer