I called the store on Tuesday to inquire about a rear camera replacement. I was told to come into the store to pay for the part to have it ordered. The associate was pleasant. I went in paid and the part came in the next day. I dropped of my phone during my lunch hour and came back right before it ended to pick it up. I now have a restored camera where my photos dont look like they were taken using a camera in the 80s. I thought I would have to get a full phone replacement but this was such a relief. Im very satisfied with the customer service, easy transaction, price of part/labor, promptness of service, and overall work. Highly recommend. Photos of before fix and after attached.
Would not recommend. Went it to replace the screen for my computer. Had to return it 3 different times because it wasnt properly attached and parts of the frame kept popping up. Went back for the last time and was told all he could really do is add more glue to keep the frame to stick. Still wasnt planning on leaving a review (because I dont typically do for almost anything) but just went to use my screens camera for the first time and found out that doesnt work either. Not what you want to find out in the middle of a pandemic when everything has gone virtual. Very frustrated especially since I paid a good bit of money for this. Will have to go to someone else to hopefully get it fixed. Personally, if I had to do it again Id go somewhere else or back to the original manufacturer to get it fixed. Pictures are the final screen frame pop up that Im currently just living with.
Amazing Cell phone repair service. In 1 hour, they fixed my phone. Multiple T-Mobile stores told me to kick rocks.
They replaced my ipad screen, added screen protector. now the front camera doesnt work. they said everything is checked before ipad is released, so not covered under warranty. The camera worked perfectly prior to STS screen replacement. They should advise that the front camera may not work after screen replacement so I can make the decision whether Id rather have a screen thats not cracked or a front camera that works. Or better yet, they should fix the screen without breaking the front camera.
Great work! Brothers own business together and it shows that they love their work. Honest, trustworthy and kind.
Cj is very good.
Got my Pixel screen like new quickly and for much less than others around town are charging...part in a day not two weeks, to boot.
STS Repair replaced my screen about a month ago. The phone worked perfectly, but the screen was cracked. Once i got my phone back, my phone started acting crazy. I thought this was from the aftermarket charger i bought from STS Repair. My phone recently locked up completely. The owner offered to repair my phone for a 2nd time with a premium screen for the cost of a 2nd tier screen. I told him this was unacceptable. He does not stand behind his work. Better stay away from STS if you want your phone repair correctly and want to be charged fairly.
Top repair shop in Memphis TN! I would recommend this repair store to anyone looking to repair phones, tablets, speakers, computers and much more! They have a very pleasant staff who is polite and professional. I came in recently to have my iPhone 6s screen replaced. It was only 30 minutes for them to take it and replace the screen. I met the owner who is very involved with the store and one of the best in the repair business. I highly recommend STS Repair for any tech repair you might be needing. Bring whatever you have in and talk to the STS Repair staff and they will help you! They will stand by any work that they do, and continue to help you with any future issues.
They’re great! They get their parts from reputable places and the work is thorough and good. They have transparent pricing and the tech is the owner. He’s very kind, personable, and professional, and even stayed open late to swap out my battery so I’d have a working phone. They’re some of the best in the biz, super reliable and fast.
The pros at STS Repair are the best at what they do. I’ve used them for iPhone, MacBook, and Windows laptop repair and have been satisfied each time.I give them five stars for expert product knowledge, promptness, cost-effectiveness, and customer service—they deliver on all they promise. Beyond repairs and tech support, they have lots of parts/accessories in store for phones, computers, and the like.
They have the best customer service ever!!! The young lady who handles transactions is very very amiable and the guy who does the repairs is VERY QUICK!! I left my iPhone 6 overnight because I came around closing time last night and picked it up the this morning as expected and my phone works like new!!! THANKS GUYS!! Anyone who reads this review please take your iPhone there to get it repaired you definitely won’t be disappointed!
Through my uncanny ability to drop an iphone 6+ in just the perfect manner and location to crack the screen, I have had the opportunity to utilize their service upon several occasions. My experience has been that of honest, efficient service and I have recommended them to friends with my same phone-screen-abuse skills. These brothers are smart, friendly, very oriented to customer satisfaction and comfort, actually kind of funny, and are great story of immigrating as children, embracing opportunity to earn their status as productive citizens and a big plus to Memphis. Ill keep going as long as Iphones break... which could be a very, very long time.
Very good service, fast and quick. I was in & out within 15 min. Would definitely recommend to friends and family!
I have been using STS for over 5 years for laptop and cell phone repairs. They do a great job and also give you a good idea on how long it will take to complete the repairs.
Great price and super fast service. The staff members are very kind, professional, engaging, and extremely helpful in explaining repairs, cost, etc. Although the store front itself is small, dont let that ward you off because the inside is incredibly spacious somehow. A clean and relaxed atmosphere with a nice modern touch. I was especially appreciative of the fact that they somehow managed to hang cell phone cases on the wall without it looking tacky...still not sure how they managed that haha. There are comfortable chairs to wait in and free coffee! Overall a great experience and I would definitely recommend. Thank you guys for fixing my phone 🙏
Dont bring valuable devices to this store. They will lose your device and play dumb when they should be trying to reimburse you. These people offer no protection to customer assets and neglect all responsibility for losing the device. They will ask you for a receipt that doesnt exist and then tell you that they lost your information in the database when you tell them that the receipt doesnt exist. Basically they will tell you that they didnt lose your $1500 device, you did.These people lose expensive devices and refuse to reimburse the customer. I repeat, do not go to this store. There are plenty of other stores in the area.Also, for anyone whos wondering, they quoted me $40 repair fee and $70 for a new battery (the only thing wrong with the device) which costs $20 dollars online. Dont tell them that you will pay the repair and buy the battery yourself, because you might show up to the store and discover that your computer has been lost.
***PLEASE BE CAUTIOUS***Took IPhone 6 for screen replacement. Was charmed by the owner and chose recommended upgraded screen option, increased memory, screen glass protection, and new case. In all, about $250 spent that day, money I felt was well worth considering the cost of an upgrade.Screen was beautiful, received tons of complements on the case, noted a marked increase in my memory, however, almost immediately, the home screen intermittently would not work (about 1/10). By day five it was not working at all. I returned and was told by an employee, the home button was broken off and they were unaware of how it occurred. I stated it certainly was not me, and issues started only after their repair. He set up the onscreen home button, but stated I was responsible for replacement at nearly $80, and suggested I see the manager on Saturday, one week after the initial repairs.From research, home button issues/destruction is the most common issue with screen replacements. The wiring behind the button and its proximity to other areas required to access the screen replacement, make this problematic.When I arrived to speak with the manager who stated he was actually the owner, I was told I should have returned the phone immediately. I explained that issues were intermittent and while annoying, not worth going back and having the inconvenience of waiting again.No offer for compensation or repair made. I received the distinct feeling that I was seen as unimportant, and likely not one capable or willing to escalate this matter. I am amazed that this company would jeopardize good will, positive reviews, my recommendation to others, and take on the increased legal hassles when this could have been resolved civilly and amicably, had they had the will to do so.I am taking this company to small claims court, posting here as frequently as I can, and other social media sites, to warn others. I am filing a claim with the BBB and any other actions my attorney friends recommend.*****PLEASE BE CAUTIOUS****
STS Repair is the best phone repair shop in Memphis. Super friendly, fast service and all of that at a great price. If you just need a screen fixed or major hardware repaired from water damage, dont hesitate to hit up STS.
These guys are terrific. I have been using them for years. Their willingness to discuss problems is what I need because I dont know what is going on with computers or phones.
Wow! How refreshing to get exceptional customer service! These guys were so helpful! They let me use a loaner phone & even downloaded all my contacts for me. Fast & wonderful service! Thanks guys!!
I went in a while back to get my iPod screen replaced and I noticed that it didn’t fit right and when I used it the keyboard wouldn’t register and I had to keep turning the phone on and off. Also the home button was able to be turned which shouldn’t happen and eventually fell out.
I came in with my Dell laptop because I was locked out of it. I had tried everything to get into it to no avail. They were so nice and super efficient. I will always bring my phone and computer problems to them from now on! Thank you STS!
Kayla was very helpful and the entire team was professional. They were nice enough to fix my phone camera at the end of the day. They had worked on my phone before and it was the reason I came back. Thanks again
Great service! I broke the glass on my I phone and they repaired it fast. I also purchased a nice accessory that enhanced the usability of the phone. This was the third family phone over the last two years that we have had glass replaced at STS Repair.
Great job STS. Very professional. Very Fast. Highly recommend!!!
Thanks so much CJ. Great customer service!!!!
Super super friendly . Would definitely recommend. And did a great job fixing my phone screen. Only place in town that had it in stock
Amazing. These people do service like theyre an Apple corporate store. It is wonderful to go there for tech service and repair. Fixed my iPhone, iPad and in less than an hour. Cost is reasonable. LOVE STS!
Overall the technician and the gentleman with beard gave me a phone case to compensate for the damages that happened. So yes I give them a 3 star on customer service but literally a 2 star for bending the housing of the phone.
Best place in town to have your phone fixed. Great service, nice people and fast.
Excellent service! Professional staff and ver personable!! Love Israel and CJ!
Wonderful service, great prices, speedy and reliable work!
I brought my laptop in for a new battery, and I went back for it and they told me that it got stolen and I couldnt do anything about it without a receipt (which didnt exist because I had not paid for the repair). They told me that their database was wiped clean so they could not just look up my info. They pretty much lost my 1500 dollar laptop and then told me that they were not responsible. Extremely unprofessional, irresponsible, and neglectful.
They fixed my son iPhone today. They were fast friendly the service was great. I definitely will come back and recommend you guys to everyone. Thanks.
Amazing service!Would most definitely recommend.
Great experience they fixed my iPhone 7plus real faster
CJ and Kaitlin were awesome. They fixed my problem in less than 5 minutes. These folks are awesome. I had a small problem with my SIM/SD card tray on my S7 being jammed and they got it open, no problem. They charge far less than other stores for their services.
I love their costumer service, you rarely go to phone repair shops and they are nice. They also told me about the great benefits of having a screen protector.
Went to the sts repair in Cordova. Replaced my iPhone battery for $35. Very quick, very professional. Their waiting room was excellent but only had to wait about 10 minutes. Very satisfied. I had previously visited a batteries plus store and they quoted me $60 for the same service but they couldnt do it as their tech only worked a few hours a day and was not there.
Great customer service! I recommend anyone to go here and get your phone or tablet repaired. Awesome!
Great customer service very professional. Family like atmosphere and free coffee.
He saved the files on my dead Mac!the service was fast, he was very knowledgeable, and very reasonably priced. ill definitely go back if i run into trouble again.
These guys rock. Replaced my lightning port same day, $70 compared to apple’s quoted $400 plus 4 week wait while it’s being shipped. The part ended up being defective, so they took it back and re-did it no questions. No issues since!
Excellent, quality service. Im very satisfied with quick, 30-minute job screen replacement he did on my iPhone 4S, not to mention the reasonable $55 charge.
I brought in my tablet for repair and they did an awesome job!
I’ve been coming here for years, it’s always super fast and the folks that work here are very helpful. I drop my phone a lot, I don’t know what I’d do without them!
I came into STS Repair with two ancient laptops and many questions. Kelly, the receptionist, was very personable and kept me laughing. T.C., the very smart repair guy, answered all of my questions and was able to set me up with a working laptop. STS is the place to go if you have any laptop issues. And their prices are reasonable. Now I can get back to work :-)!
Fixed my iPhone quickly. They were friendly and very transparent about the repair and costs
Such a warm and friendly shop with highly skilled techs! They were able to fix the home button on my iPad when two others couldn’t! Yay!
Appreciated their helpful manner. They were very fast and nice. Great to deal with. HIGHLY RECOMMEND
I have done plenty of business here with the owner to know that this is the best place to take your electronics
Just Great! They have worked on my phone before they remodeled their bussiness. Its an old IPhone 3G S. Its truing to hang in there. Cody, Sean, Julian, and Israel are my new favorit phone magicians, I highly recommend anyone with the time and the money to make an investment and have your phones repaired while cheking into a reconditioned used phone ~ Samuel F Campbell
They are very nice people and did an excellent job replacing my phone screen.
Everyone was very helpful in repairing my iPad screen and framing. It looks brand new! Would highly recommend using their fast and efficient services.
Best place there is! Highly recommend STS for anything you need for repair!
They fixed my iPhone 6 plus when it was urgent and I would turned away from iFix. Perfect customer service and great prices!
Good service, great products, nice store!
They dont Half-Ass a job. If the screen has difficulties fitting they will sit there and work with the frame before they put anything back together. The techs and receptionist are the sweetest people. This company is genuine and honest. They care about the customers. I can trust to leave my device with them, knowing that when i come back it will look better than when i brought it ot them. I would refer them to anyone. :)
Took my ipad to get the glass screen repaired to another place in Memphis and they botched it big time. The folks at Smart Technology fixed it within 2 hours. Fast efficient and professional
I was serviced by Glen and he was very respectful. The prices is the cheapest in the city of Memphis! Also, it takes approximately 30 minutes for the repair.
Great service .. Best prices.. Check them out!
Fixed my phone in less than thirty minutes! I come up here everytime I have an issue with m phones and laptops!
STS and the people who work there are always able to solve my iphone problems.
The sign says they fix computers so we went in they refused us cause they dont fix home units just lap tops after we waited in line for 15 min dont goyoull fight fir parking just to be disappointed
Repair done on the spot. A little pricey but standards are excellent.
Quick and friendly service. Done in 20 minutes!
Excellent customer service, professional, competitive pricing, 90 day warranty, plus it took 10 minutes to replace an iPhone 5 shattered screen - Need I say more!
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Got my cracked screen fixed here for $110, plus spent $70 on another phone fix. Within two hours, the screen broke on its own--the phone was just sitting on a table and it popped and cracked. I took it back the same day and they wouldnt fix it. I will not be back and I will tell others to avoid it. Ridiculous!
Great service. Fast and so affordable.
Thank you Israel! Great service!
Repaired my iPad and it doesnt respond correctly anymore. refused to repair without charging another $100. Dont use them.
I was satisfied with the repair
Oh my god this place SAVED MY LIFE!!! Scenario: Woke up and decided to go for a run with my dog and as I was leaning over, my iPhone 4s fell out of my purse and cracked!!!! The problem, I wasnt ready to upgrade my phone yet, nor did I have the time to deal with it. THANK YOU THANK YOU THANK YOU!!!!!
Great service
Great, helpful folks
Informative, professional, and timely service
Excellent parts quality and customer service!