Nice people, easy in easy out, parking is a bit of a hassle.

I came looking to print something for my career and was pleasantly surprised they also offer invitation designs. The office is very clean and the technology is up to par compared to some other fedex offices I have been too. Internet is fast the office equipment is updated.

Architect who designed a parking lot near this building must be awarded an Oscar in architecture and then deprived his professional license forever’

Went in to return a package with a QR code on my phone. The person at the counter said their QR code return system was down and to maybe try again tomorrow. Thats ridiculous they dont even know when their system will be back up. I plan on visiting a different Fedex location instead.

Slow to come help. I had to stand at the front for a few minutes before I was even acknowledged. Polite and helpful once they finally did come to assist.

Poor customer service. They’ll ignore you even if you’re standing right at the counter waiting. Go to another location.

More than happy to work with this team of hard working individuals. Erica is amazing i can tell she can lead her team with direction and is most pleasant thank you for assisting me

Worst FedEx office ever. Employees are rude and super slow at everything.

Took well packed and paper cushioned packages but they refused to accept it unless you bought their boxes and bubble wrap. Had to fork up $4 for their bubble wrap. Smh.

Had to ship a single sheet of paper. Waited 30 minutes in line for like 2 people before me. Then I was asked to write down my credit card number on their form. I chose not to. Then was told to use their self service station. took another 15 minutes to find my way through their website, tried both my cards which didnt work. There was only one guy busy packing stuff and refused to process this shipment. There was also another lady helping those who needed a print service but again did not help with my shipment and asked me to wait until the other guys is finished with his packing. After an hour of waiting I left for another FedEx.

Terrible, terrible experience.Couldn’t send what I needed, service was rude and surly and when I asked for help with the website I was told ‘that’s the customers job to figure out’

Always professional and able to help me with my requests. I have no complaints!

Great services. Jake will go above and beyond for you.

Pat is amazing - she is super helpful and makes every trip to fed ex the best. So thoughtful!

Great staff helped me print and ship a package. Wonderful experience.

Been here a few times, never had a reasonable experience. Staff is at best unhelpful, and at worst quite rude and combative. Its kind of like the DMV but for shipping packages.

I been using this location for years, both for printing and FedEx services, long before it was rebranded from Kinkos. FedEx service has generally been OK, not as good as a dedicated FedEx office (e..g Page Mill). Unfortunately, my most recent experience was terrible. Single staffer didnt know her business, couldnt explain anything, and worked *slooowly*. FedEx management does its customers a disservice to put unqualified staff at their counters. Fortunately, the Staples a few blocks south (700 El Camino Real #120) has better prices and better staff. From now on, my packages will ship UPS.

Tried to print via there online printing thing, it will only do one at a time, so you have to select one doc at a time takes it took me 20mins to print out 10 docs of 1 page each. Then the printer was messing with a red error light and I asked one of them to help and all she would say is you just have to keep going into settings and push a few buttons for it to work. I said so this one is broken then, she then said no its not there is a just a problem with the machine...she tried to keep at the machine on top of that. I had to pull my usb out and leave as she still tired to get me to stay at the broken copier! OMG I wish companies would train people in customer service!!!!!!!!!!!!!!!

I have had to use this Fedex for the large engineer paper copy machine that they have. Although I agree that they are understaffed I have never had to wait long and the staff has always been helpful to me. Even going as far as to showing me how to use the machine and checking the quality before charging me.

Spoke with a rep to arrange shipping of school packages -- quite helpful and friendly.

Feels exactly like the DMV, except the one in Zootopia with the sloths

Jenny was a fantastic help boxing up and shipping a package

People were friendly and helpful. Store was pleasant.

Never come here for passport photos!!! You CANNOT use it and waste 20 bucks!

Excellent attention and very professional

Parking is horrible. The staff is consistently bad and not helpful. There is always a long wait even if there are only two people in line. I like FedEx office and use other locations. This is the closest to my work and cringe when Im forced to use it.

It is busy, and I will have to return later or tomorrow to pick up my package.

Helpful customer service to estimate a planned shipping

I paid 35¢ a minute to find out I couldnt print a document on my phone from inside the store.

Bad customer service. I dropped off a package here to return to sender - they didnt mark it properly, and it came back to me, wasting about a week. When I pointed this out to the manager, he just shrugged.

Seriously slow. They never have enough staff to help.

Amazingly slow staff and line. Will switch to UPS just to avoid this location.

Always takes so long to get help and when I finally do they are often rude and unhelpful.

Good service.

Staff is antagonistic and unhelpful. Avoid.

This office incompetent, pick another location.

Very slow serviceVery poor service

Extremely slow service.

Go to UPS if you can. This particular location is pretty bad. It seems to take forever at this place. The staff is a bit frosty as well.

So expensive everytime

Waiting 30mins for nothing