Love this place got to get auto parts and accessories and things you know wish those common things were lower in price you know oil filters and such to high markup
Came in for a diagnostic and Roberto was extremely helpful, kind, and quick. Great service all around!
Went to exchange a bad starter motor for a friends car the staff was awesome had the part in stock auto zone is good but you are rolling the dice on better to buy a new part not remanufactured you may have to do the same job twice within less than 6 months nothing against AutoZone I know they can get a bad batch of parts its not their fault its the distributor fault had many problems with free manufactured parts I know theyre cheaper than brand new but do you want to do the same job twice
Shopped here twice now. Noah was very helpful both times. Good prices 👍 I will be going here more often when Im in the area.
I came in today needing some help for my old Lexus, Mr. Noah schwartz came to the rescue! Not only did Mr Schwartz get me the right parts but he also showed me where the right wrenches were for the job! I would rate my experience higher than 5 stars if I could!Wonderful employees, will be coming back!
Love this auto zone. The manger Hope had the best service and I will shop there again. Highly recommend auto zone!
Bought drying towels for my car. They are great
I stopped in this place for a small emergency and they definitely helped me out I would definitely say this is a really good place to go
Had a bad experience. Tried to get 2 rear hub bearings for my van. They had one in stock and said they could get the other one from a different store. Three days later they still didnt get it in. They claimed that the other store said they had one in stock but actually had none in stock. So they told me that they could get one direct from their distributor and it would be another two days. I ended up going to OReilly. Its sad that a auto parts store this big cant stock more than one bearing. Its even more sad that they dont know what they have in stock. Needless to say that auto zone completely failed me this time.
Very helpful. They put my license plate on for me. They made sure I was satisfied and ready to be on the road again.
Lauren E. was great.Helped me pick out new headlights and replace them on my car.Fantastic service.
This is your typical Auto-zone Store. Shop here regularly. AutoZone in general has some check out process rethinking to do. It seems like their POS system is problematic. Always an issue when I’m there, maybe it’s just my luck. Maybe it’s operators error?
Both the women working were so helpful, (I needed help finding the right oil filter) she found it QUICK!! Wish I could mention names but I forgot. You know how it is. Anyways, please hire more people like them.
My daughter got a flat tire at the Kwik Trip next door to this AutoZone. The manager L stopped to help my daughter change her tire and taught her how to do it so she was able to put her new one on today! I don’t know what we would of done we live in hales corners and a tow truck would of been to expensive. She didn’t have to stop and help but she did. If we didn’t live so far I would be coming to this autozone. Very kind people
They are very helpful when I needed my car diagnosed because my check engine light came on they did the diagnostic on my car which was very helpful to find out I needed a tune-up and they had the products I needed on hand
We bought headlights and when we were trying to put them in a manager came out on her break and saw us struggling and came over and installed both of them for us.
Very friendly and knowledgeable staff
Had what I needed. Little more pricey than other places. Depends on how far you want to travel for the cheeper price.
Very nice employee and respectful..
Good price. Vary helpful staff.
Great service with very polite staff.
Helped me with selecting the bulb replacement I needed.Also made sure I had the bolt dielectric compound for the bulbs. They then gave me a pair of gloves that I could use so I wouldnt ruin my brand new light bulb
Friendly staff.... I was able to get in and out quicky as well.
We had a phenomenal experience here! Tyler F worked tirelessly changing our battery. He was great! Great service here with looking up the proper battery & also taillights for our other vehicle. It was in the upper 90s and Tyler came out and offered to help us out. We were extremely grateful for him!
Always Had Excellence Experiences Whenever. I Went Into This Auto Zone Except For Maybe Just 1 Time, This Lady Was Very Rude N I Tolded Her. I Didn’t Want Her Waiting On Me Since She Had N Attitude Problem. So One Of The Young Men’s Help Me Out Very Professional N Very Polite, I Love Going Here. So I Stick With My Five Star Rating. Because Sometimes U Just Have 2 Ignore People’s With There Ignorance. N Keep It Moving N I ‘m Always Up In Auto Zone For Something. I Love This Location.
This store is always clean and organized, and there’s always someone willing to help. What sets this store apart is the level of intelligence, helpfulness and enthusiasm of those whom work here.We had an issue with our vehicle out of the blue last week. It has a couple issues my very auto-knowledgeable husband’s been repairing, but nothing earth shattering. But last week it started dying when we were at the nearby Costco and we limped it over to this AutoZone. After talking with Julian in the store, he came out to listen to the engine with my husband to troubleshoot the issue. The guy really knew his stuff, had great suggestions, and then said he wanted the other gentleman working there, Lee, for his opinion. So they tag-teamed it and Lee came out to have a listen. Another super smart and great guy. He had additional suggestions, all of which also made sense and just brightened my husband right up. He loves talking automotive with people that know their stuff, and both guys know their stuff. The issue we were having was incredibly weird, so we all agreed we were going to have to think on in a little and do some more research before proceeding.We were in the parking lot a few minutes alone. Suddenly Lee’s back outside at our driver’s side window. Even though he could’ve just been done with our issue, he instead went inside and looked on a forum we hadn’t come across, and said he was pretty certain he knew what the heck was going on. Sure enough, he was right. (And it really was a weird issue.) Julian came back out a final time to see and discuss it with my husband - he said he loves learning about new issues and solutions like this.Not only did both gentlemen go light years above and beyond, their level of respect for each other and us (including me, who knows about zero about cars) was so much more than what you’d ever expect anywhere. Not only that, their obvious love for what they do and their push to keep learning more was admirable. Thank you Julian and Lee for your help. We WILL be back.
The young lady at the front counter knew her stuff on car parts, big time. Ill be back.
Found what I was looking for. Good price and clerk was helpful and friendly.
Very friendly and helpful staff! Always pleasant and willing to go out of their way to help you. As someone who generally loathes anything car-repair-related, I can say that this location and its staff definitely make dealing with your car less stressful.
You need a partner to help with your car they got everything there the one in Menomonee Falls Menomonee Avenue the help is helpful courteous and nice best place Ive been to in a long time
Youre letting paying customers wait while youre answering phones. Im there to buy, phone callers are potential buyers. I get it but I will walk out and go to a different store ( not yours ) if most of youre workers are on the phone and theres buyers wasting their time in line
Good customer service.I would like to see them offer more brands of full-synthetic motor oil.
Good customer service lot of help
He was very polite and helpful
Kenny was awesome! I was running errands and needed a jump in a parking lot to get my car started. I assumed I needed a new battery. I took my van to Autozone. Kenny tested the battery to make sure that was the problem versus the starter. After I purchased the battery, he installed it free of charge. No cost for the testing either. Kenny was very courteous and friendly. I will definitely return to this store!
Employees are very helpful. My check engine light was on & they checked the codes for me free of charge. This is something that most garages will charge you $50 bucks to do.
Jake at this AutoZone went above and beyond by helping me select exactly the right product I needed for my car and then assisting me with details on installing it.I will definitely recommend this AutoZone to anyone and it is right off the freeway so its easy to find an access.
Love this place
Mannnn when I say somebody mustve had a bad day there I mean it!! OKAY so I had a brand new box if brake shoes sitting in our basement with the receipt. We are moving and dont need it so I decided to return it for our money back. Honestly it was from 2012 soooo thats a stretch. But again it wasnt even open and I had the full receipt and everything. Took it back to the same location where I bought it. The men in there were SO rude to me. They had the biggest attitude. Telling me to keep the receipt and shoved it back into my face. They told me they cant do anything with it and couldnt help me out. I said what about store credit although I was really there to put it back onto my card. Then he got mad and tried it out ... The computer told him to give me a cash refund... So then he walked away from his register and told the other man to do it for me! Like I was such a burden or something. It wasnt just not anything I was the only one in there !! I was trying to work with them as much as possible but he just wasnt nice at all. He was the older one out of the two yet he acted like he was so inconvenienced as if he had better things to do! Honestly I cant stand employees with this attitude. The younger one didnt seem so happy to work with me either. But whatever. Not coming back here. Please work on customer service. I understand that it was old and I wouldve been okay if you were positive and tried to work with me if the refund wasnt an option. The way they handled it was very unprofessional.
Horrible customer service. Wont work with you on anything, not interested in making the customer happy. They wont even do the things normal autozones do. Pitiful.
The people are always friendly and helpful. They really went out of their way to help me find out what my car needed so I wouldnt have to go to a mechanic
Came here for a battery test. Waited 15 min as there was only one person working the counter and he was with a customer when I arrived. No problem. After I had been waiting and another customer walked in, he finally asked for help at the counter. The woman who helped me was beyond rude and gave me nothing but attitude because she had to go outside in the cold. She also didnt know the battery was in the trunk of my car. Anywho, battery isnt charged all the way once she finally tests it but she says the alternator passes all the tests so it should be fine. My battery died literally the next day. Thanks AutoZone...
Great sevice,the staff member was awesome,put on my wind shield wipers and my back wiper after putting on a whole new arm piece that holds the wiper blade...Great job,service,and personality. Always friendly and did service with a smile!!!!Dont see that much anymore...Will go here everytime
Always helpful. Check engine light on? Stop in for a free diagnostic.
They have what you need and are helpful.
Whats worse than having an employee waiting on customers who is completely lost and cant operate the computer?Having a grouchy old man next to him who doesnt want to be there and shoes it plainly by crabbing at the customers.You got both at The Menomonee Falls Store. I have been shopping there for years. Even when I worked for Advanced Auto Parts. But no moreNot after being treated like I was the problem. There are plenty of other auto parts stores in Menomony Falls. Im sure I can find what I need elsewhere.
Helpful people
The store clerks were polite and able to quickly look up the items i needed.
Great place and the employees are the best!! They all are very helpful and informative with my car issues
Awesome place awesome peopleThey dont just sell you parts they actually care and want to know whats wrong firstI can honestly say we got my truck running!!
Usually has the parts I need at a great price.Often has coupon or discount specials.My number 1 go to auto parts and accessories store.
Nice 👌 Friendly people.. With information!! I got Spark plugs... I have needed .
Friendly service, decent prices. That and Youtube make you a mechanic.
They always have what we need.
Stopped to find out about a light that came on and they quickly let me know what it was. This was on my way to work.
AutoZone has a very large selection of vehicle experts at hand and they are extremely helpful in every area of the car buying experience. Check them out
Great people with knowledge, and parts for your vehicles that carry some best warranties in the business. One stop shop for all of your vehicles needs.
Got an oil filter wrench here and the welds broke after one week. They replaced the tool with no hassle. Friendly staff
This store has a good selection, helpful staff, and is well maintained.
Friendly Service
Excellent selection of small electrical wiring connectors and adapters on the shelves.
Had everything I needed and friendly staff.
Very helpful staff at Menomonee falls location
The staff here has always been helpful and I love shopping at this location.
Very helpful employees. Will do almost anything to help you out
Bought rear window wiper blade, the employee installed it for me. Excellent customer Service
This AutoZone provides an accessable location for picking up auto parts. Staff tends to be friendly, respectful and helpful.
Wonder ful courtney was very helpful
Helpful & polite. Also, discount given to service men & women.
Friendly helpful staff for your automotive needs.
Very helpful and amazing staff! Guy even came out with tools to help replace my blinker bulb.
Needed a car battery after 6:00 PM. They tested my battery, sold me a new one, and installed it for me on the spot with a smile. GREAT EXPERIENCE!!
Excellent place to go there are people there that actually know what theyre talking about when you ask him a question about your automobile they do free engine diagnostic if your engine lights on the lady that help me with my vehicle knew exactly what was wrong with it
Kind and helpful staff!
Helpful employees. Selection of products could be a little better.
Helpful staff and quick service. No crowd when I went in.
Staff was very helpful when I stopped here to pick up a few items. Everything I needed was in stock.
Incredibly helpful!
Fair price auto parts.
Nice place and there always friendly there
Theyre awesome, always helpful and friendly
Very knowledgeable and courteous staff
Battery machine never works
Good customer service
Great parts at great prices!
Great service and always helpful
Friendly staff, and great service
I purchased a new headlight light bulb and they installed it for free
Great customer service!
Always willing to help!
Great customer service!
Great helpfull staff
Bought a replacement car battery and in the really cold temps they replaced the battery for me.
Great service
My go to place when I need stuff
Great Service
Very helpful counter
Open later than all the others. Helped me scan the check engine light and then helped me trouble shoot an intermittent blinker problem. All this with a smile!
A little out of the way
Sales people rude