Steven provided very thorough service to me in transferring my phone from sprint to Verizon and from an android to iPhone. He was calm, understanding and very patient with a stressed, non technological older citizen! His service was greatly appreciated and he deserves a commendation!
Excellent service from Dylan. Very knowledgeable and created a new store I will now make my permanent go to. Excellent service. Thanks Dylan
Victoria at the Menomonie Verizon was very helpful and nice with me today while I upgraded my phone and switched my plans. She was kind, patient, and helped me with all my questions. Thank you Victoria for making my Verizon experience easy!
Dylan was a great help in getting my new phone and watch setup. He was super patient and informative with the technical issues that appeared during the activation and took care of everything. I am extremely grateful for his efforts.
Melody was awesome!! She even dealt with the kids and gave them paper to draw on and made our visit smooth! Will highly recommend her and Verizon!
Greyson was very helpful and patient. He explained my options, answered my questions knowledgeably, and got me into a great phone!
Melody was amazing.. She even stayed late to help make sure I completely understood how to use my phone.
Tori was an absolute delight! She was extremely knowledgeable about everything we asked of her, knew the area well for us to relate to her and we shared some good laughs! I would highly recommend visiting the Menomonie location and dont forget to ask for Tori! Her personality is sure to make you feel welcome she will certainly make sure all of your needs are met!
Tori was amazing. Very knowledgeable, patient, and understanding. I would go in just to chat with her. I was able to make an appointment to accommodate my schedule and all of my needs were met.
Melody was so helpful in helping me upgrade my new phone and provided me with the best deals she could find. I would 100% recommend going in to see her for any questions or help because she is super sweet and very knowledgeable. She made phone shopping super easy!
Steven did an excellent job for all of our needs. I do hope Tori gets some of the credit as we met with her first in the process of considering to change to Verizon. Overall a very good experience.
Melody was awesome to work with while upgrading my phone. She took the time to review my plan and to get to know what would work best for me. She was fun, energetic and kind. I would recommend her to anyone. Thank you Melody!
Very friendly and staff was very helpful.. Great experience..
Steven was very helpful and knowledgeable..best of all, all of my questions were answered in a kind d and courteous manner. Great service! I have recommended this store to many of my friends and family.
Melody was so helpful from beginning to end. She asked questions to understand our needs and researched for better deals for us. We ended up with a better deal than we could get online or from other online outlets.
Friendly, patient, and helpful. Definitely recommend this location for staff alone. Melody was just wonderful.
Steven was extremely patient and informative in helping us understand our new purchases and billing questions. He went out of his way to make sure we happy and that we had a clear explanation of everything.
Steven was extremely helpful took the time to help me upgrade my plan,and helped me understand and set up my phone and account, BeMobile Inc Verizon and their staff are outstanding☎️
Steven was friendly and helpful. Great service!
Very helpful I had a game I could not get on with my new Phone Steven helped me out to get and also to Retieve my Photos from my old phone
Melody is THE BEST and Q was so helpful and knowledgeable thx for ur patience 💙
We went in with a broken old phone and came out with a great new phone! Melody was Awesome!! She took her time, always had a smile in her face and treated us like family. She is great and Im a customer for life.
Process of porting number to Verizon went smooth. Phone activated. Agent did a remarkable job.
Excellent customer service, Steven laid out a few plans for my consideration when upgrading a phone and iPad!
Tori was super helpful with the process of upgrading and adding a new line for us. She was a lot of fun to talk with as the phones were transferring data too.
This place is always great and they make me feel so welcome as soon as I walk through the door. Tori was the one that helped me today and she was very patient while I was dealing with my return. If I could give 10 stars I would cause these folks are amazing.
Very knowledgeable. Easy to get a new phone and plan.
Steve stayed informative and helpful trying to get me set up with my new phone. Under pressure with customers piling up he stayed cool calm and collected. I would definitely recommend him highly.
Tori very patient and very helpful with my tech problems! Very recommended!!!
The staff are very kind and knowledgeable. Verizon itself is still a mixed bag, but they hire smart, pleasent people.
Steven, Melody, and Tori were very friendly, helpful and knowledgeable. I will definitely use this store in the future.
Wouldn’t go to any other Verizon location, service is amazing here. Nick did an awesome job.
Melody did a wonderful job….was helpful, knowledgeable and patient.
I was getting a lot of warning notices on my phone and they were able to solve my issue.Great service.I also bought a car charger for my phone that works well.
Honestly the best experience of purchasing a new phone Ive ever had. I walked in skeptical and left happy. The guys were very knowledgeable and friendly. 6/5 stars
Wonderful Service! Patient & Caring! We purchased 4 devices & Daniel spent LOTS of time answering our questions & making sure everything was good for us. He is an amazing employee! I think he should get a raise😃 We give him 15 stars 🌟 🌟🌟🌟🌟🌟🌟
Steven was very helpful through my phone upgrade.
Tori and the team manager were super helpful in sorting out the mess I was in
Melody and Tori went above and beyond. Positive attitudes, very knowledgeable about plans and devices. They went above and beyond.
Service was fast and friendly, best in store experience Ive had to date
Victoria and Nick had great customer service and knowledge with a new purchase. I definitely recommend BeMibile Inc located in North Menomonie for your next purchase spot!
Amazing experience!!! I needed a new phone, but wanted something similar to what I had because I was comfortable with it, Dustin was so great helping me in and out in no time. Thank you!
Melody was very cheery and patient. Considering I was new to the process of getting a new phone, she was very patient and really tried to find a phone that had what I needed.
What a wonderful experience at the Verizon store in Menomonie Wisconsin. Steven and Myke were wonderful to deal with. Steven help me set up my new iPhone 12. He walked me through it answered all my questions and he had a smile on his face the whole time. I highly recommend the store
Amazing fast service! Very happy!
Great service. Explained everything well. Very friendly staff. Great place!
Excellent service from the store, Dustin was extremely helpful and had me on my way with a new phone very quickly.
He is very friendly, personable, and knowledgeable!! He did a great job helping me decide which phone would be best for my needs.
As always, great service. Thank you Steven.
From the second I walked it I felt like I was the most important person. Dustin treated me with respect and helped me all the way through the process. First time I have upgraded with a retailer and I would totally do it again!
The lady was very professional and nice...
Predatory sales tactics, only stocks most expensive flagship devices, only spec they know is the price, motto is misinformation to push what they have! Nothing but fluff comes out of their mouth. A good sales person would know literally any spec on a device.
Melody was a great help finding what we were looking for!
Melody listened to my explanation of the problem, and offered me two solutions, which made me happy to be able to choose one of them.
Great service! Friendly, as soon as you walk in.
Very helpful.
Outstanding customer service! Best Verizon representative we’ve ever had!
Everything went well, Steven was Profesional and curious.
So friendly and knowledgeable. Very impressed with the service!
Steven is incredibly helpful with anything you need.
Very friendly and helpful staff. Gave us the information we need to make an informed choice for a new phone.
Steven was very knowledgeable and helpful as I upgraded my phone and plan.
We had a great experience with Dustin. We had to order our watch since they didnt have them in store. We were supposed to receive a call when it came in. A week later I looked up my shipping and it arrived a few days beforehand and we never heard anything. So we popped in. The guy was working with someone so we just sat down and waited. He didnt even acknowledge us. Well an hour and a half later were still just sitting here because we want to be handed something and leave.
We are always pleased with your help and knowledge! Thank you!
Friendly and prompt service!
Very professional and polite
Very helpful and friendly
I purchased a Verizon smart phone online and took it to BeMobile to get set up. The employees there made this process painless and quick. I transferred all my info from my AT&T phone with no issues. I even sat around for a few minutes talking with the employees.
Elijah was fantastic today with my new phone purchase! Lunch hour and got it done! Friendly and complete, not pushy. Excited to have a new phone!
Great service from Steve!
Melody was AMAZING!! She made my experience the best Ive ever had at Verizon. Thank you so much!
Myckel was so helpful and answered all of my questions. He was very patient and awesome! Super friendly and nice!
Our first time working with Verizon in Menomonie. We usually go to Hudson. But we were BEYOND pleased with Verizon Menomonie today. A very personal experience. We had to wait a bit (to be expected on a Saturday). Staff took SUCH good care of us. Elijah was amazing. Thanked my wife and I for being first responders. Talked to our kids a lot. Cant say enough good things about Elijah. We will definitely be back. His personality and customer service was beyond any expectations!He went over ALL options to adjust our plan to fit our needs technically and budget-wise before we signed anything. He took his time explaining all of our options, and we even walked out with an additional child line/phone for our daughter with little impact to our bill.He deserves a raise. As a small business owner (my side gig) and an IT executive at my day job, he is the prime example of how I want my employees to treat customers. He should be training others in the company how to work with customers! Well worth the wait in this smaller store!
Myckel and Nate were amazing! I transferred from my previous carrier and they made the change smooth. By far the best service Ive had with any mobile dealer! So much so that I bought out my sisters phone from our previous carrier and got her to switch too! Thank you guys!
Great helpful service!
If you go in ask for Elijah. He was awesome helping my wife and I set up our phones. Most ppl are worried about making commission and try to upsell ya all kinds of stuff but not this guy. He was 100 percent honest and it was the BEST customer service ever
I recently switched carries and went through BeMobile for my Verizon service. The overall service was okay. They are always short staffed and the wait to get service is very long. My biggest complaint is that we were told we could get a car charger or a wireless charger with the purchase of the new phone and the charger would not cost us anything. However, we were charged around $65 for the wireless charger and we did notice the charge until a week later. Trying to return the charger was challenging as there was always a very long wait to see someone so on the 3rd attempt to return the chargers, we were out of the 14 day return policy. They would not accept the return of the charger even though it was still sealed in the original packaging. Very disappointed in my experience with them.
Excellent customer service
Myckel was super helpful and got me everything I needed! Efficient and made sure I got what was best for me
Thank you so much for helping us out! Jake was a lifesaver...very knowledgeable and friendly!
The service was ok, they were fast and pushed you thru your bill without truly letting you see it or understand it. I asked a couple of times for clarification. We were told we could get a car charger or a wireless charger with the purchase of the new phone and the charger would not cost us anything. I even asked if it cost anything because a normal wall charger was all we needed.However, we were charged around $65 each for the wireless charger and we did notice the charge until a week later. On the 3rd attempt to return the chargers, we were out of the 14 day return policy. They would not accept the return of the charger even though it was still sealed in the original packaging. Very disappointed in my experience with them. Not to mention the wireless charges were very over priced.
Service reps were courteous, efficient and very helpful, able to answer all our questions.
Elijah was extremely helpful and fun to work with! We can’t wait to work with him again!
The worst service weve ever experienced. If we could give zero stars we would. The guy was very pushy and when we asked to have a minute to talk about what one we might want to get he hovered over us and every minute asked if we had a decision. He didnt want to answer our questions and kept pushing us to the most expensive phone.This is not a corporate Verizon and clearly doesnt have the standards that Verizon is always known for. We will never come to this Verizon again.
Great service
Myckel was extremely knowledgeable and helpful. Great sales person.
Excellent customer service by Daniel - he was kind, patient, helpful and did it all with a smile.
Great location, I was able to solve a phone issue and get my morning espresso. Staff solved my issue quickly, thanks for your help.
Great staff! Friendly and very knowledgeable. Have fun scrubbing bathrooms! Elijah was great!
Staff is awesome,but sometimes at busy times you may have a bit of a wait.
Melidy,was very helpful and patient with my phone issues. She spent over an hour fixing all my problems and helped me back up my photos/docs/videos to a SD Card. That took a lot of time!! Thank you Melody you ROCK!!!
Good job by Melody and Daniel! Answered all of my questions and concerns with getting into very first smartphone.
Elijah was so helpful- thanks!
My phone broke yesterday. BeMobile helped me thru the whole replacement process and I was told the new phone would be here tomorrow. It just got here! Less than one day and they were SO helpful!
Melody was great! Very patient and helpful in getting a phone set up for our son.
The service was extremely slow and they have you wait for no reason and give you wrong information. My dad passed away and as a courtesy was bringing them his death certificate to close his account. The lady was rude and would not help in anyway in Menomonie. She assured me to go to Eau Claire office and they would take care of it. I drove all the way to Eau Claire and they can’t help either. She said Menomonie is known for giving wrong information. I walked out extremely frustrated and know why I don’t have my service through them.
Excellent and very knowledgable of service and product by Melody!
It was great have fun cleaning with a toothbrush Mel
Absolutely the BEST customer relations ever.
Wouldnt help me with my new phone. Said it could only be done through a Verizon rep. I thought that was what they were.