Drove 3 hours to purchase this bike here. Great folks that go out of their way to assist. Dealer in hometown of Marysville didnt even care to talk to us. We encourage everyone out there looking for a bike to buy it here
Justin- my salesman deserves acknowledgement. He made the purchase of my new toy (2021 Crf450RWE) effortless. If anyone were to question him as an honest salesman and as individual would be mistaken to think any other way. When you call ask for him!
Great people. Very helpful with going over the bike. They even loaded up the bike and tied it down in the back of our truck! Excellent customer service. Will be back to buy my next bike!!
As you know, it is hard to come by anything new these days with materials shortages and shipping delays. So when my wife decided she wanted a new Honda PCX, I was unsure if we would be able to find one. I found that the first 2021 in the state popped up at Western Reserve Honda so I called up to place a deposit. I worked with Evan there and the process was easy. I made the deposit and waited for the unit to arrive. Well it was arriving at an inconvenient time for us and the dealer even worked out delivery to drop off/complete paperwork at my house. Could not have been easier. Maybe if the Trail 125s ever start showing up in higher quantities, I will pick one up from these guys.
Bought an ATV here and had an AWESOME experience. Jesse was super helpful, professional, and fun to work with. Scott who delivered the quad was friendly, efficient and very knowledgeable. All around an easy and enjoyable experience and would highly recommend this dealer.
Jesse and Mike are absolutely fantastic! The whole team really works together to help you leave the dealership happy. I’ve bought two bikes from them so far and it’s been a blessing to work with these people. They are fair, respectful, and passionate about what they do. Treat yourself and come to here to see what they have for you. You will not be disappointed!!!! 5 stars all the way around!!!
Great staff very helpful I recommend highly
AZ buy a tire from the dealer they mounted free in OH buy a tire from the dealer charge me $169.58 took in 10:05am it was done 11:10am charge me 1.6 hours
This place is awesome! Bought my first brand new motorcycle here and I could not be happier with the service! In fact a few months after purchasing I discovered my battery was defective, and they took my bike in immediately and put in a new battery free of charge no questions asked. What an awesome dealership!
Great place to deal with.
These people at this place is amazing. There so kind and extremely helpful. Even helped my husband out when he couldn’t get his bike started (he was in the wrong gear). The salesmen went out of his way to help with in 5 minutes. This place is ran how a business should be ran. Amazing service friendly and extremely helpful.
Mike, Jesse and team are just simply awesome! Purchased 4 bikes and a four wheeler. Built a great relationship with them. Made everything extremely simple for me. Only place I’ll buy any off-road vehicle/motorcycle from. Won’t go anywhere else. Thank you guys for making my purchases so easy and building a relationship with me! You guys rock!
Knowledgeable staff, very helpful, low pressure
Great experience purchasing my Pioneer. Mike and Jesse were awesome to deal with and made my purchase an easy decision. They have a ton of inventory to choose from. I will make my future Honda purchases with Western Reserve Honda.
If your a first time buyer I would go some were else. I went to about 10 motorcycle dealership & ranked them all & this dealership was dead last in all of the categories except for one. I would check out T-Rex motosport which was number 3 on my list & also where I bought my bike. Or number 2 Harley Davidson. Or the best one out of all 10 Fairport Harbor motorcycles
Quality bikes at reasonable prices. Great people to deal with.
Went in to gets some parts for my wife’s bike and ended up trading in my XR650L on a new / used Africa Twin.Five stars all the way in and out quickly great deal great manager. Mike was awesome to deal with!!!
They put on a great mini bike classic..free pizza..door prizes.. motorcycle games..and a group ride.. nothing like 20 Honda groms going down the road at once!
My experience at Western Reserve Honda was absolutely top notch. I recently purchased a motorcycle there and the sales, service, and parts staff was very helpful. Mike gave me a great deal on my bike, Eli fitted me with the proper safety gear, Robinson & Logan advised me on service. Overall an A+ experience!
Friendly and helpful staff. Willing to work with ya on bikes
Over priced go to gattos in tarentum almost everything they have is 2 thousand cheaper at gattos and all there prices on there bikes that say sale the prices at gattos are cheaper than there on sale prices there scamming people
I cannot believe how much this place has turned itself around in the past 2 years. Michael and the rest of the staff are always friendly and the prices are very competitive. Not as large as some of the other stores in the area but definitely worth stopping at!
In response to gianghokyhiep above: I was a customer in purchasing a Valkyrie from the manager. This individual was walking around, barking orders, and interrupting the manager that was speaking with me. The manager did finally sayI have no time for you right now, and he left.I thought the manager showed great diplomacy and tact. I dont think I would have had I been in his shoes. This dealer has had a big turnaround from the previous folks who ran it. I looked everywhere, but got my best deal, and service from here. Read all the reviews, but make your own decision.
Just Bought a Honda VTX 1300 from Jesse! Love the bike! Highly recommend western Reserve!
It was great. Everyone was so friendly and helpful, very relaxed environment. Wonderful experience.
Great stuff in stock, Eli talked and helped out with helmet and tire decision...looking forward to getting new stuff in a few days..clean..helpful..wise...
It was a last minute decision to give a call to Mike Fultz and a good hour drive out to meet.I’m glad I did! I shopped around my area within a 30 minute drive.All the other Honda ATV dealers In my back yard were less willing to work with a trade.Mike took the time on a late Saturday afternoon to guide me through any other options I had. As a result i’m grateful and another happy customer!Only drawback is that his shop is an hour away.Thanks Mike!(Hope you read this review)
Best deals in Lake County and all of ohio
Great experience! Great service department! We’ve bought 3 bikes from them. Excellent every time.
Top Notch! I go to Eli and Mike for everything on my Honda VFR800!!If you live in NE Ohio and are a Honda fan. You definitely need to stop by!
Fast and friendly service..cant beat it ! Definitely recommend .
This place is a joke. I was there looking at a goldwing went to go to the bank and called to let them know I was heading back. And the sales man Jesse told me some one was riding it one of there good customers. Then he tells me the fairing shakes and would not let me test ride it. Seemed like they made alot of bs up. I dont recommend this place.
Jesse Shields great experience great customer service
Paid a visit to this Honda dealership to purchase a Grom, Justin and Jesse were very helpful in helping me make my purchase. 10/10 would reccomend.
Very helpful and well established Honda dealership, the folks there are always cheerful and they have a great inventory of Honda Motorcycles. Theyre right next to the Harley dealership so dont miss them. Eli in the service department always takes care of me.
They posted a price on their website for a new 2016 Honda Rebel. I called in before driving down there asking about the price. When I got their, the salesman slapped me with roughly a $1000 assembly fee. Then proceeded to bore me with bonus bucks, stupidity, and foolishness. I was unclear why he failed to mention these fees over the phone. I will never return to this place or recommend to friends or family.
I bought a new bike from them and couldn’t say enough good things about them. All the guys there are great and very professional. I will be back.
Excellent general manager. Knowledgeable technicians who went out of their way to correct problem and save me a trip back. Thanks to all.
Ive purchased an ATV and two motorcycles from WRH. I enjoy riding on OHV trails and recently was looking to purchase a new dirt bike. Mike Fultz suggested the perfect bike for my riding style. I am enjoying this bike thoroughly! When I first met Mike I knew immediately he was a motorcycle/ATV enthusiast and held an enormous amount of insight. I highly recommend Western Reserve Honda! One last comment... Both Robinson (in service) and Eli (parts) will answer any questions you throw at them in a patient and professional manner. Thanks again WRH!
Bought a new bike. Was happy with the salesman.
U guys need to put prices on your bikes like just for fun honda or state 8
Decent selection very nice stafff very nice bikes up and front about price I didnt t purchase a bike here but they where very friendly offered me to sit on the bikes and take a look great place great staff
Walked around, no one offered to help me. Walked out empty handed
Great services for motorcycle equipment
Good place to deal with.
Worst service I have ever had. Never would recommend to any one.
Good service
Logan was very helpful