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Paramount Eye Care- Meridian
1540 W Cayuse Creek Dr, Meridian, ID 83646, United States
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Paramount Eye Care- Meridian
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jo
Review №1

Dr. Randall is experienced, knowledgeable and professional. We have always appreciated his attention to detail and his genuine concern for our familys eye health. He and his team have taken good care of our family for many years. From routine care to emergent eye care, we have been so grateful to have a honest optometrist that we can rely on. We highly recommend using Dr. Randall and his team.

La
Review №2

From start to finish, my experience was great! Front staff was friendly and efficient getting me checked in (it was my first time there). Star explained everything as we went through the different tests - very sweet and knowledgeable. Dr Randall was thorough and made recommendations on what I needed. Period. My experience with Bethany in optical was fun! She was patient and I found a pair of frames I love. Everyone was extremely welcoming with a smile!I definitely recommend Paramount if your looking for a positive experience and an awesome staff and doctor.

Ma
Review №3

Dr. Stevens was a pleasure to work with. Hes patient in his explanations and is fun to talk to as he work. His staff is also a pleasure to work with. They are extremely nice and are willing to listen to any concerns you have. All in all, I highly recommend this practice if youre looking for a new optometrist.

Ka
Review №4

I have nothing but good to say about our families experience at Paramount Eye Center. The staff is always friendly and helpful. We love Dr Randall as well-he is thorough and listens to our questions and always takes care of our needs immediately. Our glasses and contacts were delivered as promised! We will definitely be back!!

Ma
Review №5

Best eye doctor I have been to! No scare tactics with anything thats slightly less than normal. Super quick and easy appointments. The ladies up front at the desk and who do glasses fittings are super nice as well. Highly recommend!

Po
Review №6

Such a great experience. The service was the best. Dr. Randall is very knowledgeable and is always willing to answer my questions and help with my needs. Paramount Eye Care is the best!

Ho
Review №7

Very nice and organized office. Everyone was kind and very helpful,

Sc
Review №8

Dr. Randall is exceptional and really helped diagnose issues that I have had other doctors look at without anything other than a prescription update. There are other highly rated eye doctors offices in the area, but Paramount Eye care has proven to be more than just a highly rated facility. They care. Dr Randall is incredible.

Jo
Review №9

Exam and environment is fine. The staff is frustrating to talk to, 5 weeks to receive glasses, minimal communication, and a random mid-day meeting preventing me from getting my glasses when I can finally do so. Probably bad luck, but just a negative experience overall with this place.

Ca
Review №10

Love working with Dr Randall and his staff! Friendly, knowledgeable & ship contacts right to my home. :)

Ju
Review №11

By far the best eye doctor I have been to. Listens, cares about his patients and follows up when necessary!!! Can’t recommend him enough.

az
Review №12

I didnt get good service at Paramount Eye Care in Meridian. Their front office never called me to tell me that my contacts were backordered for 3 weeks, and then they got argumentative when I called to find out where they were. Once they made the sale, they seemed to just not care. I feel Paramount Eye Care is invested in a belief system that the customer is always wrong. Not so, Paramount! In my opinion, your staff needs to be retrained in the tenets of good customer service.

bk
Review №13

Been seeing Dr. Randall for a number of years. Very professional, courteous and friendly. Nice office, very helpful and courteous associates. Highly recommend. Bill Knudsen

Sh
Review №14

I had a severe eye infection last Friday. My wife called Paramount Eye Center. The staff immediately got me in to see Dr. Randall for treatment. The quick response of the staff and Dr. Randall averted a major eye injury. He immediately put me on antibiotics and drops to reverse the pain and infection. My heartfelt thanks to Dr. Randalls quick treatment saved my right eye. Awesome staff that really care as soon as you step in Paramount Eye Center you feel a sense of customer loyalty from the beginning. Dr. Randall called me on his day off willingly to meet me if my eye got worse. His treatment and quick decisions reversed my infection. Thank you to Dr. Randall and a super helpful and awesome staff at this Eye Center. Sincerely and grateful, George T. Getz

Ka
Review №15

They are all so nice and professional! I ran out of contacts and they were able to give me a couple pairs until my order comes in....for FREE!! Great customer service!!!

Ka
Review №16

Dr Stephens was EXCEPTIONAL,just way,Im saying way to many texts on appointment,upcoming date,reminders,I had to have received over 10 text message reminding me of my appointment. Indicated this to one of the receptionists and she GIGGLED ?KMILLIGAN

Da
Review №17

Profesional, reliable and the most accurate eye prescriptions for me in past two decades

Jo
Review №18

Very pleasant and professional staff at this office. I would highly recommend them to everyone.

Jo
Review №19

Great team of Eye Care Professionals!Friendly and accommodating. Excellent pricing on frames and lens too!

Je
Review №20

This is a great office! The staff is kind and very helpful. Dr. Randall is fantastic! He is kind, very thorough, and even gets my shy kiddo to talk. There is a real human connection and I appreciate all that they do to help. Thank you Paramount Eye Care!

Ho
Review №21

Fast, friendly service! Thank you.

Ke
Review №22

Dr Randall and staff are great!

Bi
Review №23

So professional. Very happy with the service and support provided by Dr. Stevens and the staff at Paramount.

Ro
Review №24

Dr. Randall is amazing! I’ve been going to him for years and I highly recommend him.

Ze
Review №25

I highly recommend this company! They scheduled my pregnant wife with eye problems the very same day. The staff were accommodating and Dr. Randall was incredibly kind and knowledgeable. Great experience!!

Bo
Review №26

I love this place! Dr. Luke is one of those rare doctors who really cares.Sees you at a minutes notice & if you think you need his help hell meet you in the lobby and save you money if he thinks your eye is okay! Who does that these days?

Iv
Review №27

I don’t normally leave reviews but Dr. Randall is amazing. He truly cares about his patients. I have been in glasses and contacts for about 11 years and have seen many eye doctors for that. He is the only one who I feel honestly cares and remembers his patients. Very easy to communicate with. I have been with him for about 2 years now and I can guarantee I will be for many more to come. 10/10 would recommend. His staff is also very kind and willing to help. I called for an appointment and they were able to get me in same day and really helped me understand the best price for my glasses and contacts. Thank you.

jo
Review №28

Great staff and service!

Be
Review №29

I have loved every experience Ive had here both for myself and my children. Dr. Randall listens to concerns and does an exceptional job finding the best options for all of our eye care needs!

Da
Review №30

Staff was professional and they have a nice selection of mens Oakley and Tommy Hilfiger frames.

Jo
Review №31

As someone who enjoys building relationships with the various health care providers in my life, for some reason I have never felt the need to have a strong relationship with my eye doctor. Frankly, my choice of eye clinic hinged largely on its proximity to my work. However, after receiving a recommendation from a friend to give Paramount Eye Care a try, even though it was a significant distance from my office, I decided to give them a try. And Im thrilled I did! Dr. Randall and staff made my experience second to none. They were the perfect combination of efficient, but thorough; friendly, but professional. I can now say I have a great relationship with my eye Doc. Thanks Paramount Eye Care team!

Va
Review №32

We had a great experience with my daughters exam and contact fitting. Another office we tried a year ago was very pushy with sales. We left them and tried Paramount Eye Care. It was a relief to not feel hustled and pushed like we were before. Great staff, the prescription was just right, and we were able to get an appointment time that worked for us. Highly recommended.

Re
Review №33

Called to schedule an appointment and was pleasantly surprised I was able to be seen same day for an eye problem I was having. Didnt have to wait very long and everyone was very friendly and accommodating. Definitely recommend!

Co
Review №34

We are very pleased with the care Dr. Randall is providing us with. My husband thought he needed cataract surgery, but Dr. Randall changed the prescription our previous optometrist had given him and his vision is now terrific, He recommended some new drops for my dry eye and they have helped. He is very Knowledgeable and friendly. He really listens to what you are telling him.

He
Review №35

Dr. Randall is the BEST! I will never go to anyone else. My four kids and I all wholeheartedly recommend him. My little kids like him even better than the Pediatric Ophthalmologist weve been to. He is so gentle and sweet with little children, that they just love him (plus you dont have to wait five months to get an appointment!) The staff is amazing too. I still cant get used to the fact that they all remember our names - even when we pop in at an unexpected times. Its not that were memorable, its that they actually care. Amazing!

Ke
Review №36

I have been seeing my share of eye doctors through the years. And must say Dr. Randall it one of the best Ive been to..

Al
Review №37

Doctor Randall went above and beyond to make sure I was well taken care of. Paramount demonstrates they really care about the patient.

Br
Review №38

Stopped in to see if they could fix my glasses that lost a screw. They were happy to help - fixed me right up at no charge! Found my new Eye Doc!

Ma
Review №39

Great office and staff, always friendly and helpful, even in an emergency. Dr. Randall was excellent, knowledgeable and took great care of even our littlest one.Our youngest child had gotten something stuck in his eye and they were able to get us in quickly and got things taken care of. We appreciate their flexibility and understanding in our time of need.Thank you for you kindness and understanding.Great office.

Na
Review №40

The great reviews are 100% merited! I took my elderly mom to Paramount Eye Care, and I also went to there for myself. My mom has special vision needs, and Paramount improved her vision significantly. They took their time with me trying different contact lenses until we found the best solution. I have gone to a highly specialized Optometrists my whole life (Intermountain Eye Center), but I like Dr Randall and his staff even better! Thanks!!!

Je
Review №41

5 stars for service and professionalism! Every employee here is very kind and helpful. They even took extra time (very patiently) to help my daughter successfully put in her new contact lenses. Dr. Randall is kind and professional and will explain in detail anything about vision that you ask of him. I feel very comfortable here and am impressed with the Dr. and staff, and selection of frames.

LI
Review №42

Ive had many exams over the years! I love the accommodating people here. I dont want drops and I get my glasses at another place but there never is any negative comments or facial expressions. All are always ready to help in any capacity and in a timely manner. Love being part of this family! Happy Holidays and choose these knowledgeable and lovely people for your next exam.

An
Review №43

My daughter and I both had appointments with Dr. Randall on February 12, 2018 and absolutely loved him. He is friendly, honest and didnt just try to sell us glasses. The office staff was great. Our appointments were schedule within the time frame we needed and when we arrived for our appointment they got us both right in. His technology is up to date and his location is even better. We didnt really have an actual eye doctor until now but we will definitely be writing Dr. Randall down from here on out.

Mi
Review №44

I recently went to Paramount Eye-Care-Meridian for an examination and new prescription. My appointment with Dr Randall and his staff was truly superb. I was given a thorough examination, Dr. Randall explained all the results to me, then completed the testing for an updated prescription. I submitted this prescription to the VA and received my new glasses. I returned to Paramount for adjusting the frames. The techs that assisted me were very courteous, pleasant and adjusted my glasses to a much better fit. Thanks to Dr. Randall and his team for excellent service. I recommend Paramount Eye-Care-Meridian for all your vision needs. Mike Rowles

Jo
Review №45

I have gone to see Dr. Randall at Paramount Eye Care for myself, my wife, and my son, and we love this place. Luke is wonderful in explaining the tests, what exactly the results mean, and he gives his take on what he would do if he was in the same situation. Luke was great about making our 5 year old, at the time, comfortable and wanting to get the tests done.Not only is Luke amazing, but his staff is wonderful and willing to work with you to find the right glasses. I continue to go to Paramount and dont plan to ever change eye doctors or offices.

Ju
Review №46

Dr Randall came highly recommended and now we know why. He and his staff were very kind and helpful. The care and attention we received were excellent. We recently moved to this area and needed to find new doctors. It is always difficult to start over, but Dr Randall has made this an easy transition.

Jo
Review №47

Since I have already written a review for Paramount Eye Care and Dr. Randall, I will now focus on my most recent trip to pick up my first pair of glasses. The glasses were perfect in every way! They look really good, they fit perfectly and the prescription is absolutely perfect! The young lady I met with there was helpful, professional and well suited for her job! I will definitely give them all of my future eye care business!

Yu
Review №48

I had no idea that when a customer goes in to order glasses you sometimes get to have the ones right off their display cases. These were the words of the lady in charge of ordering my sons glasses. I was rejecting this practice because the ones my child chose were crooked touched by all other customers. I felt like I had to argue a little to have her order new glasses. She tried to reassure me that they were going to straightened them out .It reminded me of when I ordered my glasses two years ago, the ones on display were too tight on the sides, and had to order one size bigger. when I received my new glasses they were still tight. They kept reassuring me they were new and tried to adjust the tightening I felt around my ears. With all honesty, I kept them because I felt like I was complaining. Within months the metal connected with the screw started to come off. Probably from the various adjustments. These were like about $600 dollar glasses some which Insurance paid. They were so uncomfortable I hardly wore them, instead I wore my contacts. They ordered new glasses for me and I had no issues at all. I paid zero because it was still under warranty. I still have them and wear them today Sept 30,2018. It makes me wonder if my glasses were in fact from the display case. I have reasonable suspicion but I dont know if it is a fact. Please dont assume my experience will be yours. Dr. Randall is an awesome eye doctor I completely and totally go to him still. I trust him with my entire family and will continue to do so.

Cr
Review №49

Dr. Randall is a knowledgeable and thorough eye Dr. We are a family of five and my three boys have all been to him. He found two unusual eye conditions with two of my sons. One condition, from what I understand from others, is a difficult diagnosis. The treatment of this condition has greatly improved my sons eyesight, school work and confidence. Highly recommend Dr. Randall.

Ro
Review №50

I think that Dr. Randall and his staff do an exceptional job with the quality that they provide. To have all levels of staff as well as the provider make a patient feel that they are the primary concern is difficult to achieve, but they do a great job. I have not had any complex medical issues handled by Dr. Randall so I can not speak to issues beyond normal eye care and preparing for Lasik surgery, but the quality of care that I and my wife have received there almost always starts with the provider seeking to be someone who is highly competent in their field. I would happily recommend them for peoples eye care needs.

Em
Review №51

I highly recommend Paramount Eye Care.Karina was extremely personable and so helpful in explaining my insurance benefits and outlining what all of my out-of-pocket costs were.Dr. Randall was also very personable and is the first optometrist Ive been to who explained the rationale for different testing (Ive been going to eye doctors since I was eleven).I love that it never felt like they were trying to push me into buying unnecessary products (seems like every other eye doctor INSIST that I NEED all of the different coatings on my glasses, etc).Overall, a great experience. Ill definitely be back.

Br
Review №52

Dr. Randall and his entire staff were extremely professional, patient, and efficient. I came away from the appointment with a thorough understanding of my examination results, and had a very pleasant experience. I highly recommend Paramount Eye Care.

Tr
Review №53

Both my wife and I had an appointment. It was great because they were open late so I didnt have to miss work. Plus, they had plenty for our toddler to do (not that we didnt bring our own toys, but others toys are somehow better) to keep him busy. They were speedy with their services and friendly at all times. And they had complimentary snacks we could reward our toddler with if they were behaved, which worked fantastically.

Te
Review №54

Paramount Eye Care and Dr. Luke Randal has been taking care of my familys eyes for over 5 years. I appreciate his experience, how he talks about what is needed and how to minimize the changes in my eyes. His office staff is very helpful and cheerful. We really love going to see Dr. Luke.

Br
Review №55

Scheduled new patient visit was amazing. Kind, caring and educational staff in commination with standard state of the art equipment provided myself and my spouse with superb service worthy of a 5 star review. Thank you Paramount Eye Care!

Ke
Review №56

Beautiful office, great staff, kid friendly, affordable, great care. I didnt think my 3 year old son should get an exam because I thought youd have to be able to read letters. While getting the rest of the family checked, I decided last minute to have him checked too. Boy, Im glad I did. He had a lazy eye that no one knew about because it wasnt crossing. Even though youre kids cant read letters, get their eyes checked. The longer you wait on something like that, the less able you are to correct the problem. So glad we went, we will definitely be back, and Ive already recommended it to my friends and family. Great place!

sa
Review №57

Dr Randall and his staff are professional, friendly, helpful and thorough. We had a great experience and will be using Paramount for all our eye care. My college aged daughter was complaining of eye-strain (two days before heading off to school, and Dr Randall was able to fit her in.....she needed glasses! No more eye strain either.

Ge
Review №58

Great staff and great experience. Very patient with my kids and I love the doctor. Prices for frame are a bit high for a tight budget. Well over the $150 range.

R
Review №59

Our visit to Paramount Eye Care was exceptional. Dr. Randall was very personable and showed genuine interest and concern about my husband and Is eye health. He had solutions to our problems, a great selection of eye wear, and a beautiful office. It is also so easy for me to order contacts over the phone every time I call. With my bad eye sight, Im sure well be needing to take our kids to Dr. Randall in the future, and I know hell be great with them too!

Ce
Review №60

Paramount Eye Care was a GREAT experience!! I neglected to see an eye doctor for more than 10 years and I desperately needed a check up! Dr. Randall and his secretary were so wonderful and accommodating. I was able to bring my daughters with me to my appointment because of the wonderful playroom. It has a Wii, TV, puzzles, toys, etc. My girls keep asking to go back! Dr. Randall has some great technology that made the visit quick and pleasant. He described my vision problems in great detail and answered all of my questions. I would definitely recommend Dr. Randall and his team to anyone in need of any eye car.

sa
Review №61

Best eye care Ive ever experienced, great team, they all genuinely care. HIGHLY recommend. Dr. Randall is a pro and a super nice guy.

Me
Review №62

Amazing experience for my little guy! The doctor was kind and gentle and thorough. Would definitely recommend for adults, teens and even the under 4years old crew. :)

Ka
Review №63

Wonderful office to work with. Very friendly and nice staff. Worked with me to try many different contacts until I found the right pair for me. 10/10...will visit again!

ke
Review №64

Dr Randall is great! He is very caring, listens to your concerns and explains completely. I love the accommodating office hours. I recommend him to anyone.

An
Review №65

Weve always had a very nice experience with the Dr and entire staff support. Office is clean, modern, and convenient. Highly Recommend Dr Randall for an examination and eye wear.

Be
Review №66

I had the exam and chose not to purchase glasses at that time. I did call later and ask them to email me my new prescription, which they did. Then months latter, I walked in and ordered some glasses. All done in a timely friendly manner.

Me
Review №67

Dr. Randall was very helpful and listened to what I wanted for my contact lens choices. I highly recommend this office.

ca
Review №68

Dr Randall and staff are very professional and friendly. Dr Randall is very thorough, very patient and easy to talk to and does not make you feel rushed. I will recommend this place to friends and family.

El
Review №69

Our family love it! Very professional and friendly. They help us to find the best deals in contacts. Dr. Randall is the best!!!

Ch
Review №70

Excellent service. Employees are absolutely the best. They stayed open past 5 so that I could get my glasses on the way home from work!

Ad
Review №71

Dr Randall is rhe ONLY OD that has ever consistently gotten my rx correct! Ive been to other drs and struggle so in spite of the dact that i live in Las Vegas i travel to come to his office! His staff is sweet, professional, kind and shout out to Kristy for being the best!!! Only wish. . Some glam frames tgen i could have used my insurance all in one place

Sy
Review №72

Dr. Randall is the only one who has been able to help me. He is not only knowledgeable, but also very honest. I have recommended him to all my friends and relatives.

Fr
Review №73

I started using Paramount Eye Care when we first moved to the neighborhood and Im still going back. I really like the personal care I get there. I whole heartedly recommend them!

Al
Review №74

Friendly and Professional. Really care about your experience. All questions answered and my visit was a very positive experience. Highly recommend.

Tr
Review №75

Everyone was very kind and the office was very nice . My favorite part was Dr. Randall he genuinely cares Ive never met any Doctor like him . I really appreciate his knowledge,his concern and his kindness .

To
Review №76

Ive used their service for a couple of years now and have always found Dr Randall and the support staff to be very personable, up to date and competent all the way around. A terrific resource for the Paramount community and very much appreciated.

Co
Review №77

I had an eye emergency a couple months back and Dr. Randall came in after hours to help me out. Awesome person and his office staff were awesome to work with as well.

Ca
Review №78

This is a great office. The staff are friendly and professional and the doctor is competent and takes his time to make sure he is delivering the best treatment.

Di
Review №79

Super nice and professional. They got me right in!

Jo
Review №80

Always fantastic service. Personal, relatable, knowledgeable, and punctual.

Ju
Review №81

We really like Paramount Eye Care. Weve been to several optomotrists in the area and Dr. Randall is our favorite.

An
Review №82

Best experience ever! Love the staff and Dr. Randall is wonderful and loves what he does.

Be
Review №83

Dr. Randall and his entire staff our wonderful!

Da
Review №84

Extremely nice staff & Dr. Randall is great. They always run on time; Ive never waited.

He
Review №85

Everyone was so nice and professional. There was no wait time and the optometrist was awesome and took the time to listen to my concerns

De
Review №86

Great office, great doctor, great staff!!

Me
Review №87

Not happy with my contact lens exam and orders.

Information
8 Photos
87 Comments
4.9 Rating
  • Address:1540 W Cayuse Creek Dr, Meridian, ID 83646, United States
  • Site:http://paramounteyecare.com/?utm_source=googleplus&utm_medium=local&utm_campaign=Local+Traffic
  • Phone:+1 208-258-6200
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Optometrist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5PM
  • Friday:10AM–7PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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