Nice store for anniversary gifts and gifts for bridesmaid and groomsman gifts . Not the largest selection to buy a wedding gift for a friend though.
Nice gifts
I bought a personalized necklace and received a free jewelry box and I had that engraved too. It turned out great. I ended up stopping in the store on a whim because their online site said sold out. They had 2 of them. Glad I stopped in
Kim was very nice and patient with me plus I was pleased with how my items turned out.
SONYA is amazing!!! Such a sweetheart she was the best part of my experience here, the item i purchased was nice also... pricey but nice.
My wife and I had a fantastic experience at the store in Southlake Mall. We were looking everywhere for a last minute gift for our parents for our wedding. When we went into the store, Kim (the store manager), helped us find exactly what we were looking for, and also helped us find the perfect serving wear for the wedding as well. The best part was that Kim bent over backwards to ensure we had great service. Because we were in a rush (our fault) she engraved our frames the same day, and they came out perfect! Thank you so much! A+ service!!
Personalization is perfect! Quality items you cant beat it
Super nice and made sure my gift was engraved after first being unsure of it would fit in the machine. My father in law absolutely loved it.
Great place and service
Very pricey and the selection isnt what it used to be
I love this place especially love coming for my incense.
If I could like no stars I would. Dealing with this company has been an absolute nightmare!!!! I ordered two separate products, the first I had to return and the redo was fine. However, the second Item I ordered was a pen with engraving on the box.... The engraved plate that was supposed to go on a designated area on the pen box was put on the right hand corner of the box. I will NEVER be ordering from this company again!
I purchased an engraved frame for 50 bucks and the engraving sucked. The only reason I kept it because time was a factor. I pointed out that I wasnt pleased and the lady said yeah they did what they could to fit it on there. How bout tell me that it wont fit first, rather than stick me with crappy engraving that I know she actually did herself. The nerve to throw it off on someone else.
Perfect gifts for the hard to shop for person. Staff is very friendly and helpful without being pushy. Personalization can be done same day usually within an hour.
Great service. So much to choose from, and it all can be engraved. Wonderful way to add a personal touch to your gifts!
Perfect gifts thatll last a lifetime
A good place to get a gift for the elderly people in your life that when you have no idea what to get them.
Things Remembered has a wide array of engravable products. The quality of the engraving was top notch. I dealt with two different associates, and both were very friendly and helpful.
I picked something for my Pastor for his 70th bday. It was a note book in a leather folder with his initials on it
I just had my first bad encounter with Things Remembered and it will probably stick with me from here on out. When I order 2 matching KeepSake boxed with crosses on them, I specifically asked if I could have them place in small font like the preview online had it. When I received them they were oversized font with the wrong placing. Also, I ordered a boy newborn shadow box and the blue train that goes inside was face right with the engravement of the name, date of birth, and weight. So when I ordered it, thats what I thought it was going to look like. The train was facing the wrong way with the WRONG font, again, and the spacing was off. I turn over the train and the name i asked for on it was engraved on it. So, assuming they tried the first time and messed up somehow, they flipped it upside down and just did in on the back. Extremely disappointed. When I went in originally - I thought for sure Id have a great experience because the customer service was AMAZING.
Got my moms mothers day gift there. Great services
The best customer service ever! They are replacing a gift at no charge when the mistake that was made was mine not theirs!!!!
Nice work but way overpriced!
Great selection of special items for events!!
Love the custom service
Holliday sales, friendly staff
Looking for glasses. Shop here.
As good as always
Great service
So many things to choose from.
Nice