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Life DME
8896 Louisiana St, Merrillville, IN 46410, United States
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Life DME
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Ea
Review №1

LifeDME I appreciate JOE from LifeDME for oxygen. He is so professional, respectful, very patient and understanding. He took time explaining all the features on the E tank for oxygen. He was very concerned about our problem, and it was resolved. DME is fortunate to have JOE. Thank you.

Jo
Review №2

Excellent customer service every time I come in contact with any employee. Jamina is very helpful and informative all the time. Will definitely continue to do service with her!

Ro
Review №3

I just placed an order today for my machine, and Bridgette W was very helpful as always. Aside from ordering my parts, Bridgette also provided me with some helpful information about my non disposable filter (giving me the option to pay a small fee if needed in the future, since insurance will not cover additional). Way to go Bridgette for the great service you always provide!

Mi
Review №4

Toni RRT was the most helpful to us when we received our new machine. We have been with Life DME for years the staff has been helpful but Toni went above and beyond - to ensure the safety and sleep of our family member was guaranteed. She went above and beyond any scope of her position. HER representation of this company was professional, kind and compassionate. She deserves a huge raise. Making our loved one a top priority and setting time aside for us each time we called. I highly recommend. Thank you Toni for making us a priority.

De
Review №5

I had the pleasure of meeting Toni Snyder-Clinewhen I was issued my new C-pap equipment. (My previous C-pap equipment was old & replacement parts were no longer available).My new equipment is completely “state of art”.I am not computer savvy. I was totally intimidated,wondering would I ever feel comfortable using thisequipment.Toni is professional, compassionate, kind & patient.Toni’s explanation & demonstration of my new C-pap was very thorough thus putting my mind at ease.I also purchased the So Clean machine at this time. Toni again, explained & demonstrated how this equipment works in conjunction with my C-pap. Toni even connected the equipment together. Toni wanted to be sure that I would be able to reassemble theequipment on my return home.Toni reviewed & highlighted the manuals for maintenance on the equipment. We discussed the maintenance very thoroughly. Toni also told me to contact her with any questions or concerns.When leaving the Life DME Merrillville office, I felt confident knowing I would have Toni for support.I would recommend anyone receiving any C-pap equipment to be in contact with Toni Snyder-Cline.

Bi
Review №6

I had excellent service. Bridgette helped me place my quarterly order of CPAP supplies. I got my supplies within two days by US Postal Service. Thanks Bridgette.

BE
Review №7

When Shelly delivers my supplies he is always very thoughtful and caring. He even came out after hours to replace my machine. Its always a pleasure when I get to see him.Marilyn Fouts

Ra
Review №8

I had the pleasure of seeing toni work as a respiratory therapist and her patience and compassion for her patients is unmatched. She always goes above and beyond for each patient, explaining the equipment carefully and making sure both patient and family know how to use the equipment, as well as being comfortable using it. I would highly recommend life DME to anyone knowing they will be in good hands.

Po
Review №9

Was recommended by a friend about Life DME and from start to finish, we were thrilled with this company. We were fortunate to have Toni Cline come to the house the help my father with his oxygen equipment and from the phone call to the initial visit she was extremely knowledgeable and patient explaining how to operate with my dad. Thank you Life DME and Toni Cline!

Tr
Review №10

Wonderful experience setting up my cpap machine for my mother. Toni was very helpful and knowledgeable! She was super compassionate, and treated my mom as if it were own! Highly recommended!

Ka
Review №11

Coming from a professional standpoint Saad, Grace, Toni, Emily, and Jillian are absolutely phenomenal. They are always there to assist with patients and I am so thankful that everyone is so friendly. They treat our patients with respect and are willing to help with anything. Our CPC family appreciates you all. Thanks for being awesome!

Se
Review №12

Life DME has been my CPAP provider for several years now, they are always helpful and available. I receive a call from Bridgette W. every month making sure I am good on supplies and if it is ok to send out my next set.

Ho
Review №13

Life DME is a great company to deal with and the respiratory therapist Toni set my cpap up and is always helpful with questions and ordering my supplies. Have several friends that use Life DME as their provider and go through Toni for set ups and supplies and are also happy .

Au
Review №14

Life DME has helped my mom in every aspect to get oxygen delivered to her house, and the delivery guy to thorough and explained everything and said that if we need anything to call him he is available all the time.

Lu
Review №15

I enjoy working with my rep, Bridgette each month. She takes care of me. Shes very professional and informative.

Ch
Review №16

Bridgett and Life DME has been a great resource for me. Bridgett had not only made sure my supplies are mailed in a timely manner, she helped me with follow up on my Dr getting them the info to keep my supplies coming to me. Tha ks for Bridgett

Iy
Review №17

Emily was great at explaining everything I needed to know about my machine. Definitely would recommend.

Sc
Review №18

Im very happy with the service I received .Toni Cline was very professional and nice ..would use and recommend her to friends . thanks again ..

Ma
Review №19

I appreciate the level of professionalism and service I received during my interactions with both Grace and Toni. They were both patient and answered all my questions.

Ma
Review №20

The team at Life DME is wonderful! We order supplies from this company, and it has been a good experience. Toni is very professional and thorough when going over the use of the cpap machine. Toni has always helped my husband whether he is in need of a report or just a fax to his doctor. Toni is very efficient! Bridgette has also helped us every month when we order supplies. When we have a question of what supplies we need to order, Bridgette is right there to answer our questions. Bridgette takes her time, and we do not feel rushed. We have also spoken to Jamina from billing department who has explained the invoices and the breakdown of different expenses. We know we are in good hands when Jamina takes care of our billing. It is a true blessing to know that we have a company we can depend on. Keep up the great work Life DME!

Ma
Review №21

Staff is very professional and helpful. Even when other providers service my equipment Life DME will troubleshoot and take time if needed to discuss my therapy.

ji
Review №22

All personnelle were extremely friendly and helpfulAnd friendly. They wer also very knowledgeable.

Br
Review №23

Monday I picked up my CPAP machine and at 78 years old I wasnt looking forward to sleeping with a CPAP mask on. Emily RRT, for DME, set up my machine and adjusted my mask. Her instructions and the entire staff was first class and I would recommend DME as a provider of choice. They are a top rate, customer focused operation. Thank you Emily and DME.

Mo
Review №24

I have had such a great experience with Life DME, Grace was very helpful and knowledgeable, also very kind and courteous.

So
Review №25

I have been with LifeDME for 6 years they have always treated me with kindness and will go above and beyond to make sure your needs are met. Once I went on a trip and Jamina made sure I had what I needed to get on my flight. Deliver is without an issue thanks Shelly and Joe. Weekly I call in my needs and Jillian is the kindness most professional with that personal touch making sure I have my tanks cannulas and when my delivery will be coming. Highly recommend for your Oxygen and Asthma needs. Jillian knew I need a nebulizer machine and took care of all the insurance paperwork. Service with a smile on the phone. So nice that all the staff always ask how are you! Thank you LifeDME 😃

Ma
Review №26

Obstinant customer service. If you were selling a product that required you to replace a filter every two weeks, wouldnt you make it a point to get those supplies out to your customers? They refuse to mail me air filters for my CPAP machine because they cost more than the postage. Upon my suggestion that they can charge me the postage or I could order enough filters to make it worthwhile, the idea was shot down and now I have to go there in person during the stay-at-home order. I just dont get what the problem is. They already have my address and billing information.

Fi
Review №27

They are all smiles when you get the equipment. But if there’s an issue or you need something it’s a totally different experience. Once you sign it’s over! They got you! It’s classic bait and switch.

Fa
Review №28

I had a question about my billing. Jamina was help and patient with me. Id you are unclear about your equipment and cost of coverage she will take the time to review it with you.

Te
Review №29

LIFE DME staff in Merrillville Indiana are very polite and friendly.

sc
Review №30

They where very nice and great on the phone

Bo
Review №31

So far it going ok.

Ca
Review №32

One star only because I couldnt leave a Zero. Horrible customer service. I tried for weeks to get a Cpap machine from them. They never returned a call, I had to do all of the chasing with no success. In the end, they claimed that Medicare said I had to have another Sleep study even though I had on nine months ago. A forty five minute conversation with Medicare proved I didnt. Worse experience and I wouldnt recommend them to my worse friend,

ke
Review №33

Terrible!! Back and forth phone tag. Dont follow up with what they say they will do.

Information
9 Photos
33 Comments
4.5 Rating
  • Address:8896 Louisiana St, Merrillville, IN 46410, United States
  • Site:http://lifedme.com/
  • Phone:+1 219-795-1296
Categories
  • Medical supply store
  • Oxygen equipment supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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