I cannot possibly say enough wonderful things about the shop, the owner and the employees. I called in a panic trying to find a way to upgrade my suspension in my brand new truck to haul our 20,000 lb fifth wheel down south for the winter. Not only did Dustin know the best option for what I was looking to do - they made it happen so fast! Melissa was fabulous to talk to on the phone, and was so great to chat with another lady in the know in the car industry! You cannot go wrong having them do work on your vehicle!!!
Well I want to write about another great experience I had at the specialist today. I’ve been going here for years now and it just gets better and better. From talking with Melissa to having my service done it’s just a great experience. I consider them my family. I want to make a special mention about Dave the mechanic. He has worked on my vehicles since I’ve been Going here and he is just extraordinary. He takes the time to explain to you what has been done and just a great person overall. He is extremely extremely knowledgeable and I always enjoy talking with him. I recommend specialist to anyone that wants quality, honesty and just a great experience in having your car or truck repaired. Thank you Dustin for having such a great staff it certainly means a lot to people when they’re having their vehicle worked on. Thanks again Mike Rogan
After going through other mechanics we found the Specialist and have been using them for years. We highly recommend them. They are organized, do a great job and customer service is excellent.
They were FANTASTIC explaining exactly what the problem was with my engine and the repair process. Their prices are fair and service was fast. I will use them again and Highly recommend them!
The Specialists are awesome. I had extensive bad wiring in my vehicle and, where a less honest mechanic could have just made money off repeat problems, the Specialists gave me an honest opinion and clearly explained what they were doing and why. Melissa even took time to explain some insurance information that I was unclear on. Great people and very much worth the money you spend. Highly recommend them as reliable diesel mechanics.
After 1 mechanic told me I needed a whole new motor for $4K and a second told me I needed a starter for $1K, I went to see Dustin. He gave a honest answer (no motor needed) and didnt gauge me and was more than reasonable for the total cost for the replacement parts.So reasonable that I also brought my truck in immediately for an upgrade on the exhaust system and various other repairs.I should have come here first.
Great service! Melissa got me in right away. Very pleased
The Specialist is my go-to place when I need an auto tech. They are very thorough in their diagnostics and honest in their determinations. I trust them to do what is needed and they are also very accommodating. I love these guys and will continue taking my needed auto work to them.
I had an issue with the way a problem on my car was handled and so the owner Dustin got involved. He demonstrated a sense of professionalism, urgency andtook ownership of the situation. He went above and beyond by coming to pick up my vehicle at my office and returned it with the issue handled and the right advise/recommendation given.Dustin, I really respect your professionalism, sincerity and the raw desire to completely satisfy your customer. Sir,you and your business have earned my Trust.
My brother recommended Dustin when I was having difficulty finding someone who code help with a wiring issue that was throwing a false O2 sensor code. I had already been to two other repair shops that gave me an incorrect diagnosis and was frustrated. Dustin found the badly corroded wire quickly and fixed it at a reasonable cost. I would definitely recommend him for service on your vehicle!
The Specialists is the cleanest and most professional Automotive Repair shop around. Have been using them for 2.5 years taking care of my business trucks and family vehicles. They always go above and beyond to make sure you and your vehicle is taken care of. Thank you Melissa, Dustin, and the rest of the shop crew! You guys are the best!
Brought my Nissan Titan after numerous other shops and this will now be my go to shop from this point forward. I had the best experience any customer could possibly have. The owner is amazing and cares for his customer. Outstanding work this is the best my truck has felt in a very long time. They inform you in detail and take photos of all issues and you truly feel the transparency that most customers would love from a shop. Customer service is OUTSTANDING!!!! Receptionist up front is so sweet and attentive. If I could give a higher rating I would. I’d recommend them to anyone. I’ll definitely be coming back. Good job guys!!!!
Love the fast and flexible service! They always are straight up with me and give me the best deal for what Im having done!! Would 100% recommend.
What a professional shop should look like. They care for your vehicle with quality work.
1st time customer, lifetime from now on! Excellent and Exceptional from Sale point, to Service, and Customer Support! Id rate them 10 out of 5! Dustin and his team are fantastic. I needed a fuel sensor/pump assembly and they got me in quick, helped with anything and everything above and beyond. Extremely satisfied customer, and HIGHLY recommended. Thank you Dustin, Melissa, and whole team! Already planning next fix.
Very professional and friendly.
I had to have my oil pressure transducer replaced on my 2001 Corvette. Dustin and his crew took care of it. Very professional and upfront. Having more work done next week.
They were very accommodating! I was about to leave NH and travel back to NJ and needed air in my tires. I tried on my own unsuccessfully and when I pulled in and asked for assistance they hooked this female traveler right up. No charge!! If I lived here, they would be my mechanic. Thank you, much appreciated!!!
Took my Ram Rebel in for some routine maintenance and they did all the right things!Timely service ✅Great customer service ✅Very professional ✅Will be back for more needs in the future!
Honest and friendly professionals.
Absolutely amazing! Fast, reliable service, and super friendly staff! They took me in for a last minute appointment and saved me a ton of money. Highly recommend!
I cant express enough how amazing this place is. My wife and I are returning costumers and they treat us like family. Great work and better prices. These guys are amazing!
Fair price. Great work. They are my garage. Could have charged me $2000+ for my need. Found a low cost alternative for what for my request. They’ll make plenty of money from me over the years. Best garage in the area!!!
Super detailed of needed repairs
This place is the Best. Tom went above and beyond in helping me. He has various Honda certifications and years of experience working on Hondas for both a Honda dealer and the Specialists. He made a diagnosis and found a solution that two other mechanics couldnt. Kudos and thank you!
Very friendly! Chose to go there for my CarMax warranty. Will definitely go back for other services.
Great as Always
Recently took my VW Passat here to have some work done and get it road ready after it sat all winter. Melissa was absolutely fantastic, probably the best customer service Ive ever received at a car shop. Will definitely be coming here for other car needs, most specifically because of her!
These guys are the absolute best. I see them on a consistent basis to service my car and every time they are fast and super helpful. They take all of the dread out of going to an auto repair place.
Great place to have your car serviced .
Absolutely the BEST group Ive ever had to deal with in the repair world. Dustin and his team have handled everything from a custom diesel truck to German imports for me and Ive been more than please every time. THIS group IS my local mechanic for sure!
This place is the best! If you are looking for qualified people who take pride in their ability to execute properly the 1st time at an affordable price, look no further. RCR P/E retired BP Chief Engineer
I was having some issues with my 2004 Ford F-350 it was idle rough and losing power. I stopped by and talk with Dustin the owner of The Specialist and just got to talking. Great guy, knowledgeable and friendly. Told me I needed to replace my EGR Cooler and start running a fuel additive to help clean up my injectors. Having had any power or idling issues since and didnt get hit with a crazy bill like some of the other quotes I had received. Very happy with my experience, Id highly recommend going there.
They were awesome, so nice and professional, will definitely be going there from now on!
Been there twice, nice guys doing good work. Wish they had Saturday hours
Could not be happier . Great staff. Amazing work.Bob Moaratty
Great shop friendly staff excellent work. Id highly recommend the specialists for all your mechanical needs.
From one Business to another we have worked together on problem vehicles and we are always victorious in the end. Knowledgeable and dedicated business man and great work ethic.
Great work, great price, awesome customer service. Definitely the place I plan to go everytime I have troubles.
Dustin is the man. I got my car inspected by my dealer after a recall because it was free, and they came back at me with exorbitant repairs. I brought it to The Specialists and they repaired everything needed for a fraction of the price, and double the customer service. Its so hard to find a mechanic you can really trust-youve found one here.
Dustin has helped me out with multiple vehicles, honest, fair, and a great guy. The Specialists have saved me time, aggravation and money. Everything you want in a mechanic, highly recommended, thanks guys!
Look no further then The Specialists Automotive for ANY vehicle repairs! Period
Trustworthy, professional and efficient everytime!
Very happy with Dustin and his team over at The Specialist in Merrimack, The truck needed the whole 9, His team took care, and went through the whole truck like I asked.My trust is in him and his team with my truck, and any time I need any thing done I will be going back to them .Thank you .
I keep coming back to The Specialists. Theyve never steered me wrong and they stand by their work.
Experienced, fair priced, high quality work and a family run business! The best around!
Friendly service, clean waiting room, and free wifi. A refreshing change from my old shop for sure!
So friendly and knowledgable!
Unfortunately as a woman, its never guaranteed you are getting honesty when dealing with cars. After getting a ridiculously high quote right down the road, I went to The Specialists for a second opinion, on a Friday afternoon, an hour before they closed. I was absutely blown away with these guys generosity! Both Dustin & Dennis are extremely genuine and very knowledgable. They went above and beyond to make sure my car was safe to drive over the weekend while they ordered the part to be in by Tuesday. (At a fraction of what the other place said!) The waiting area is EXTREMELY clean compared to the usual mechanic shops. While I was waiting, I overheard them offering to go out of there way to help other customers in solving there car problems too. I will definitely be using The Specialists from now on & I would highly recommend this place to anyone in the merrimack/nashua area.
They taken care of my wife and daughter. Rare to find a place that treats women well.
Meticulous, excellent customer service, exceptionally clean shop.
I choose specialist over honda dealer Autofair and saved $400. On time service and professional crews.
Excellent Service!