I have never had a more pleasant experience getting glasses. Wendy went above and beyond to track down a pair of frames I had wanted and has kept me updated along the way. She was so helpful and kind about it. The Doctor and rest of the staff are also awesome! Would definitely recommend this office.
Staff is very friendly and efficient. Was taken back on time, examination was done quickly, thoroughly, and efficiently.I was also fitted for glasses which was a wonderful experience as well. The person who assisted me in picking out frames was very helpful and provided honest feedback regarding the types of frames that looked the best.
Great service, everyone friendly and professional. Highly recommend.
Fantastic staff, Dr really spends time explaining everything.The best optometrist office Ive been
Very professional, efficient and helpful. Entire team was focused on providing the best care and assistance. Would highly recommend 😊
Dr Lusk was phenomenal. She was very informative and made me feel really comfortable.The staff were very very helpful interns of finding frames that i liked but also were suitable for my face. They were all kind. I highly recommend !
Everyone was very friendly and efficient. I have never had to wait more than 5 minutes past my appointment time.
My first time at Family Vision Center and they were absolutely amazing! The staff is very friendly and welcoming and the doctor exceeded my expectations and was awesome! They didnt have an available appointment for several weeks, and Im 9 months pregnant so I made an appointment at a later date and Cindy put me on the cancelation list and called me two days later to come in for an appointment. I couldnt have picked a better eye doctor and I will always go back for my vision needs. Thank you Family Vision Center in Merritt Island!
Excellent office staff, each person very helpful and friendly.Enjoying my new glasses ! Lots of selection too
Everyone here was incredible. They were efficient, friendly, and made the entire experience easy
We came in from out of town. I broke my glasses and the optical folks fixed them!! These people are very kind, and I wished I lived here to continue going to them! By the way, they have a GREAT selection of eyewear. The best I have seen anywhere! 10 stars!
Excellent service! Everyone is helpful and friendly. I have been to many places for eye exams, contacts and glasses. This is my favorite place!
So many times in life we dont bother to say thank you to people who help us or go out of their way to assure our happiness, so I wanted to take a moment and offer a HUGE THANK YOU!!! to Wendy and all of the staff at the Family Vision Center in Merritt Island. Their kindness and professionalism really shines through. They made me feel like one of the family from the first moment I walked in with a friendly greeting by name,(a huge plus in my book) to their thorough explanations for the care and cleaning of my new glasses!! The fit and look of my new frames are perfect and I can see again! And I think I look great in my first pair of prescription sunglasses. :) The price was right, and the service was first rate, so thank you again, I highly recommend them to one and all for your vision needs.
Excellent service from the beginning when you walk in the doors. Definitely will spread the service around with my coworkers and family/friends!!!
Very nice staff, knowledgeable Doctor & awesome lens and frames ! I amSo thankful and excited to get my very first pair of glasses ! I love them and being able to see 💓😍
Wonderful staff and service! Doctor is wonderful and makes you feel so comfortable. Staff is very helpful and makes the process quick and easy!! Love it here!!
Absolutely great experience! They were able to accommodate me the next day after I called. All staff is super nice and helpful, from the moment I walked in to the moment I left. This was the first time I went to an eye appointment since moving to the area and I’m so glad I found this place. Dr. Curington was really knowledge and patient when explaining the exams and results. The frame collection is amazing! Found just what I wanted and the ladies helped me find my true fit. Overall this place is excellent. Thank you!!TL;DR Highly recommended place, helpful and knowledgeable staff. You won’t be disappointed.
I had a great experience shopping for frames with Wendy in Merritt Island. Family Vision had a fantastic selection of designer frames, so many that I ended up buying 2 pairs. I am a big guy and have difficulty finding designer frames that fit usually. Boy, was I pleased! I am extremely nearsighted so I selected the lightest high index lenses with varilux and I have never been more happy-no more Coke bottles! Joleen helped by edge polishing lenses too. Very professional office.
Loved this place! First time because of insurance change. Was examined on time and able to purchase glasses for myself and daughter that fit our insurance plan. No extra charges. I really appreciated help on finding the right frames for my face.
Everything about my experience with the MI Family Vision Center was awesome!!!!! On the phone, Kelly was patient and efficient getting me the quickest appt to fix my glasses and schedule an exam. Wendy worked with me to figure out what to do with my broken glasses. She was extremely friendly and was a joy to chat with while Jolene performed magic n got the arm reattached to my sad optical situation. I was SO grateful!!!!!!!!! Then, to top it off, there was no charge.🙂❤❤❤ I look forward to my eye exam later this month. Thank you Kelly, Wendy, n Jolene!!!!!
Love, love, love ♡Family Vision on Merritt Island! Jolene worked so hard to make sure my glasses had the right prescription! I can now read and sign my name without having to take my glasses off!!! I would definitely return to Family Vision if I werent moving out of the area soon. 😟
Best eye doctor, glasses services, and staff! Very sad to be moving out of state
Dr Gauder provided a great service. Will definitely return!
Very kind and personal service.Very knowledgeable. Excellent
Dr. Frank Curington and his staff are efficient, very courteous, and made my annual eye exam pleasant with the latest technology. They also have a wide selection of frames to choose from (my fav for sunglasses are the Raybans) and lightweight titanium frames suited my fancy. Jolene (my personal sales rep and most knowledgeable) made sure I got all the discounts available to me and was very patient with all the inquiries I had concerning my needs in both regular and sun glasses. I do recommend Family Vision Center.
When I showed up for my appointment they told me it had been canceled because I did not respond to their confirmation request. I cannot believe they just canceled my appointment that I made and showed up for. I did not realize confirmations were required to keep your appointment so I am extremely frustrated because I get so many calls and messages that I am not always good about keeping up with them. I put the appointment on my calendar and I showed up for it. I went out of my way and revolved my entire day around this appointment and they will not see me. I will be finding a new doctor who does not spontaneously cancel appointments.
Wendy and Jolene are a pleasure even with the Covid caused changes in business. They are very helpful and efficient. They helped me find a pair of very pretty glasses that work well. Of course I will be back to Dr Nass when my next exam is due. Thank you
Beautiful new office, the staff was friendly and professional the doctor took time with me and was very informative. I cannot say enough about Jolene Clark in the optics store. She is one of the most helpful and passionate people I have ever met about her profession. She will be the only one that I will get my glasses from for the rest of my life, no joke.
They’re awesome at Family Vision Very friendly answer all our questions. We didn’t get our glasses back in time before we left for Michigan and they mailed them to us which I thought was very nice of them.
Everyone at Family Vision Center is super friendly and helpful. They have a beautiful selection of frames. Jolene Clark has made me LOVE wearing eyeglasses! I constantly get compliments on my stylish frames - she is the BEST and has helped my whole family 😎
I gave 5 stars because Family Vision Center is a great place to get your eye exams and glasses everyone there makes you feel like you are part of there family. I love my glasses both pairs they work with you about your bill and they have payment plans if you wish I will go back. The doctor there was very nice and very thorough, there staff is wonderful so friendly and caring. You all do a great job there thank you to all the staff and doctors.
Lovely, friendly and fun staff. The three Drs I have met are all top notch. Help figure out what’s the best prescription for my intense sporting activities. Highly recommend. 🙂
I had a very positive experience with Family Vision Center on Merritt Island. Jolene Clark was responsible for this experience. Not only is she knowledgeable she has a delightful personality. It was a pleasure having her help me select new glasses. I have worn glasses most of my life and have never received compliments like I am now with the new pair of glasses that Jolene helped me purchase...Strangers have come up to me and asked me where I got my glasses. Thank you Jolene for a job well done. I certainly will return to your Vision Center
I found this cute little eye care place on Google close to where I live. I had no idea it was even there. I lucked out and got a same day appointment. All the staff were super friendly. I had such a wonderful experience. I highly recommend. A+
Dr. Curington was very personable and caring. I appreciated his attention to detail and of my condition, so he didn’t just rush through to a new prescription. He wanted to make sure my eyesight had stabilized before setting me up in the new prescription. This attention to detail shows he truly cares for his patients. Jolene, the optician, was extremely nice and helpful, too. When trying on different frames, she was honest about how they looked and worked at getting the best deal for my money. She looked at what was best for the patient, not what would net the most money. I highly recommend Family Vision Center in Merritt Island, they really care about the patient!
Great experience from the time I walked in the door. Friendly, welcoming staff. Lindsay was especially helpful in finding the perfect glasses and sunglasses for me. She is patient and professional and addressed all my concerns. 5 stars!
I’m super happy with the customer service.Everyone using masks and hand sanitizer everywhere very important this days. I recommend Family Vision to everybody!!
I had an excellent experience at Family Vision Center! The staff was very helpful and kind. They helped me find the perfect pair of glasses, and the doctor made the chore of getting an eye exam a pleasant experience!
Great service!
Great experience. Great team. They are performing actions during the coronavirus to protect patients, such as prescreening, temperature checks, wearing face masks, cleaning, and curbside pickup.
Ive been a lifelong customer at this location and was very hesitant to try the new staff and business but I had a really great experience at Family Vision Center. After a good vision appointment with Dr. Gauger, I was ready to try progressive glasses. I attempted to have them filled at the local mall eye glass place. They were not working for me at all. I went back to Family Vision Center to check my prescription and they confirmed my prescription and looked at the glasses and determined they were not calibrated properly. I went back to the other place for an adjustment where I was treated like a fast food customer (I wont even go into that disaster) and they attempted to correct the calibration. After a second time of not being happy with the glasses, and the feeling that progressives just may not be for me, I again went back to Family Vision Center, where they checked the calibration again. Again, they were completely off. I had enough and decided to have Family Vision Center fill my prescription and I could not be happier! I am loving the progressives and also they got rid of my nighttime glare issue, which the other place could not address. They are professional, experienced and competent. Thank you Jolene and staff for making me a believer of progressives!
Went here because of Jolene. Used to go to her shop in Cocoa Village but now she is working here. She is THE BEST for helping you get the right glasses! I wear a heavy prescription and she knows just which frames and processes that will make your glasses thin. Love my new pair!!
I love the ladies at Family Vision. They helped pick out the perfect glasses for my face. The are nice and attentive.
This was the first time seeing Dr Gauger. I really liked the attention that she paid and took the time to explain things.The staff is amazing. Always nice, always helpful.Special thanks to Jolene and Lindsay. They are excellent in assisting with the glasses selection. They answered every question that I had in a way that made sense to me.
Had an excellent experience. Dr. Nass has been our optometrist for almost 30 years. Jolene was very friendly and super helpful. She went above and beyond to provide excellent customer service. See you again next year!
I traveled from out of town for a cruise and forgot my extra contact lenses. They were so helpful and friendly and accommodating! I don’t live here but I would recommend this clinic to anyone who is local.
I have never, in my life, had an easier or more enjoyable time choosing glasses. They were even able to do my complicated lenses that nobody else (I could find) locally could do!!!! I highly recommend them to everyone!
Great service! From the moment I walked in, everyone was friendly. Great experience! I have a rather long drive to get there, but its totally worth it! I highly recommend!!!!! A++++++++++++++
Great Experience-Friendly, helpful staff.
Jolene, who so wonderfully assisted me in finding the best eyeglasses and prescription sunglasses at Dr. Grogger’s office, is so good at her job. The whole experience there went so smoothly and my pair of glasses were ready in one week! Thank you so much 🤓
Just called and talked to receptionist about possible exam. Price is quite high for those without insurance. Asked about icon on their website for VSP and asked how that would affect my out of pocket with their office and was told have to buy the insurance first before they could give me any information. CLUELESS OFFICE HELP!! They should know what is on their own website. Will be going to Amereicas best.
Wendy was very friendly and accommodating! Thank you!
The staff are so friendly and warm, as well as being professional and knowledgeable. I HIGHLY recommend Family Vision Center!!!
Great experience - Knowledgeable and friendly staff, Dr. and eye glasses are perfect! Highly recommend! :)
The staff is great. Mackayla greets me personally ever time by name.
Mission accomplished! All problems and challenges were resolved real time during the appointment. Excellent staff!!! 😇
Had an appointment with Dr. Gauger to see if my prescription had changed. Normally I am reluctant to go in general, but Dr. Gauger was so attentive. She explained everything in detail that Id understand and made me feel very comfortable. Ill definitely be back! Looking forward to seeing their new location!
Very helpful for someone new to dealing with glasses 🤩
I was very happy with my glasses and the prompt service I got she did a really nice job and she did show genuine interest in caring about taking good care of me she was very nice and very supportive and I certainly would come back again thank you very much
The staff were very professional and informative! They were sweet and kind! I would recommend you guys !!!!☺️
The staff is friendly and the wait is short. I had to visit a couple of times to get contact prescription right. Very satisfied with the whole experience.
Doctor and staff are great. Becca was super nice and helpful.
Dr. Nasss practice now is under different ownership, but fortunately he is still there. I have been a patient of Dr. Nass for decades. There are not enough positive stars I could give him. He is the very best in his field, and clearly takes an interest in his patients as individuals.
The staff was very friendly and did a great job helping me pick out 3 different glasses to meet my diverse needs 👍
Great service with hardly any wait time. Great value.
Thoroug and friendly service. Have been a happy customer for exams and glasses for 20 years.
Best fit and trendy glasses ive ever had. Geat Dr
Very helpful selecting frames with Lindsay to fitting with Jolene. The staff was so considerate of my concerns.
As always, fantastic selection, service, and staff at the Merritt Island store!
Such an amazing staff and the selection of eyeglasses are out of this world!!!!
Amazing staff!
Highly recommend