I love love love this shop. Everyone there is so nice and understanding. They always get my car in ASAP and always keep me updated about everything. They don’t do anything without talking to me first which is always appreciated. I would 10/10 recommend them. Best shop I’ve found around town.
I was a walk in without an appointment. I needed to get my air filter replaced and Stephanie (I believe that is her name), was so kind to replace it for me. Thank God I did go in there per she noticed there was some oil going into the air exhaust. One of the other guys came over and asked if she needed any help and informed me what that meant because I asked him. Well thanks to her I immediately called her after I got home (I needed some time for this unexpected news to soak in), to make an appointment. She said they can have it fixed immediately. Whew!The conversation was great while I waited.I recommend anyone who needs any type of fix to their vehicle to come here.Awesome people!
I was relieved the shop fixed clutch pedals! Other commercial clutch places wanted to give me an whole new clutch. Phoenix Rising also has this wonderful communication link where they send you updates via text, rather than worrying? I was able to keep my updates using the links they sent. It really helps since I juggle so much already. They helped me push my car into their bay when my car was towed. That truly spoke to their kindness and consideration. They did a great job helping me repair my daughters car for school and work. Thank you Phoenix Rising!
This place was awesome! Great service and honest work! These guys did a great job on my car. Make sure you ask for Stephaney, she was fantastic and communicative throughout the whole time. Josh was my technician and did a great job getting my car ready same day! Thanks again!
Very very very good shop around town! I was having the AC issue with my truck. They fixed it for me quick and nice! What even better is they send you text messages and keep you updated about the process, plus they ask you for permission for any steps they do. I will definitely come to this shop for my car issues but hopefully I don’t have to.
Called the day before and they were able to fit me in next day. When I walked in to the office I was met with a warm welcome and assurance that my car would be ok. Any questions I had in regards to my oil change, were answered. Great price!!! Would definitely recommend and come back for all my car needs!!!
I am in love with this shop. It is very hard to trust places out there to be honest. Right from the get go Stephanie was very awesome. The Mechanic, Im sorry his name slippes my mind, but he was very honest & told me the pros & cons & gave me suggestions. The main thing i was worried about was the pricing. I was pleased with it. Even tho I needed more work on it they got me started to getting my truck back into shape. Thanks guys I appreciate & recommend them to anyone. Im definitely going back for good caring work on my vehicles.
My son took his truck into this shop for a valve tap noise. They removed the right hand head and replaced with junk yard head and charged OEM prices for it. The valve cover seal was not seated and the head had waves and a little riser on the face, so the seal would not seat. It needed to be skimmed cut at a machine shop to sit flush. So when he drove to work; the radiator fluid ran through the heads and into the exhaust manifold causing it to burn in the exhaust sending white smoke out the exhaust, and lack of fluid caused it to overheat. When we disassembled the engine 20 miles after this repair is when we found what the mechanic had done. With the overheating and the smell of burning radiator fluid we figured we had cracked the block. Thank god it was only the seals. Rising automotive nickeled and dimed this repair to get the most out of a 19 year old kid. so If you want to use them make sure they show you the receipts and cost for the items they are putting in. No where on the receipt does it talk about warrant and knowing my son he didnt ask.I did talk to the owner and she said they ran the car, and that she wish we had brought it back for them to fix. I dont go back to people who cant do the job right the first time. I was a mechanic at Boeing they cant stop at a cloud for service so we did repairs right the first time, it is what pride in workmanship means. $2000 is awful lot for a lesson. The engine over haul will cost me half of what they charged for the repair. I was hoping to wait on rebuilding this till I had more time. I guess Ill just have to make the time. Have yet to find a car mechanic in Phoenix, that does it full time, I can trust.
Fast, easy and friendly service! My ac repair only took about an hour to fix!
They are friendly and helpful. I know little about cars so when they tell me what my car needs they also answer all of my questions. They are prompt and i have never had any unexpected delays in picking up my vehicles. I will be going to Phoenix Rising Automotive with all my car maintenance and problems.
Very friendly staff and good quality work for a reasonable price. This is my new repair shop.
The price was the amount I anticipated. Which I appreciated. The service was fast. And the staff was incredibly friendly. Will be using them again for future needs.
Reasonably priced, all the people I interfaced with were awesome.
I several issues to deal with. The personnel kept me informed of their findings and progress.I felt like they took pride in their business and work. Excellent care overall.
I recently took my Jeep Grand Cherokee in to have the engine mounts replaced. Stephaney was very friendly and helpful throughout the process, and they gave a very reasonable quote for the work being done. Everyone was very knowledgeable and did an excellent job. I wouldnt hesitate to take my car back for repairs in the future.
Long list if whats wrong with my truck. Started with the biggest problem. Labor discounts, friendly staff and informative communication.
If I could give 10 stars I would! Stephanie and the guys helped me when I was in a bind and even managed to save me a little money. I was driving half way across the country when I needed their services, and Im truly blessed to have found them. Being an out of state customer I felt we had amazing communication and I never worried about the work being performed. Stephanie was easy to work with, honest, and dependable! Thanks a bunch!
Excellent service and very professional. They communicated any issues that my vehicle had and made recommendations. I would definitely bring my vehicle back again. Thank you!
They fixed my ground wire problem with super glue and duct tape. Now I need to have my harness replaced from Ford. DONT TRUST THESE FLY BY NIGHTERS
Just moved to AZ and researched companies to work on my 2008 Jeep JK. Phoenix Rising Automotive was first class all the way. Great follow up and diagnosed and solved my jeep problem. They where highly rated on line and it is no lie. Have a new local trustworthy car mechanic now here in AZ. Outstanding.
Michael and Stephanie were very professional and knowledgeable about my vehicle problem. Michael went out of his way to make sure I was able to get my vehicle serviced where it could have inconvenienced me and cost me my job getting to work. I truly appreciate them so much. I feel their business is upfront and honest. Will definitely use their services again. Please give them a try and you will be glad you did.
We have used Phoenix Rising Automotive several times for our family vehicles. Phoenix Risings staff is super friendly and are always willing to help out. Repairs are preformed in a professional manner and completed on time. Quotes for service are very detailed and provided by email. I would highly recommend this shop to anyone in the Mesa / Tempe area that is looking for an honest mechanic to care for your vehicle.
It had an old air conditioner and they found and fixed all the leaks.
Small family owned place - trustworthy, take their time to investigate issues and be accurate.I had an inspection for a road trip, and they sent me an overall report of everything that needed to be done.Based on what I had read, everything they said made sense.Didnt need many parts, labor cost seemed fair.Have no problem explaining to you what needs to be done, and why.I always take my car to car people - I would definitely trust this family with my car again.
A+ all the way around
I took my car there for an oil change and checkup. I was in danger of a really bad accident with a damaged axle. They were fantastic,rapid, friendly and professional. I will totally use them again!
Great service and rates. Would recommend anyone needing anything done to their vehicles to check these guys out. Close to freeway as well.
Thank you for the great service! In these days its hard to find great customer service. I was having a bad week when my vans serpentine belt broke. it seemed like everything else was breaking down at the same time. Bob is a top-notch mechanic and fixed my engine problem with quick turn around service. Stefanie did a great job with providing an excellent quote. if I ever need auto service in the future, they hard my business!
This is my local automotive repair store. Since day one of bringing my vehicles here they have treated me like family. Any and every repair no matter how big or small they have came to the rescue at a fair price and GREAT customer service. I always send everyone I know to this business.
Just had some more maintenance and repair work done on my Toyota Corolla. The car is running and operating great. Drives so much better. I use my car alot for work and it is nice to have the work done properly and correctly.
They are strate shooters, no games or tricks, just tell it like it is!I have found my new auto repair shop!Thanks guys!Ted.
Great service, every time.The boss lady behind the front desk took heed of my requests promptly, attentively; and she has some great mechanics behind her to back her on her knowledge of cars and kindness to humans.
Went in for an oil change they found two nails in my tire, sealed it up didn’t even charge me for that. Really feel like this place cares about the customer. Will come back forever!
Had my oil changed. Everyone was accommodating and friendly. i would definitely recommend Phoenix Rising to others.
Very nice people.
I took my my car to another garage near Phoenix Rising Automotive for a tune up. That Garage messed up my car so i took it to Phoenix Rising Automotive. They took the time to figure out the issue. Come to find out that other garage dropped a small wire in the cylinder. The staff at PRA let me know how much it would cost for repairs. They had to take the head of the engine. While that was being fixed, i had them replace my timing belt. They kept in touch with me during the whole process of the repair. I finally got my car back. After these MAJOR repairs, i paid my bill, My car runs nice. They did an excellent job at fixing my car. I will continue to take my car their for repairs. I even told my coworkers and friends where to go. Thank you PRA for getting me back on the road.
Unfriendly customer service and pricy service
The only shop I take my cars to.
Great and friendly service! Check this place out if you need some work done!