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The Car Connection LLC
1021 S Country Club Dr, Mesa, AZ 85210, United States
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The Car Connection LLC
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Ro
Review №1

I recently bought a 2011 Chevrolet Suburban LTZ from Tommy at the Car Connection and it was a great experience from start to finish. He had great pictures of the Suburban on his website that made me totally comfortable buying it sight unseen. When I went to pick it up it was even nicer than it looked in the pictures. He made whole buying was quick and simple with absolutely no games or surprises. I am happy that I found the Car Connection and Tommy. I will definitely buy my next car from them.

Ma
Review №2

The best car buying experience Ive ever had. I was ready to ride the bus to work before seeing one more dealer. Happened upon these guys by accident and it was a blessing. They will be my go to for any future car purchases and I will recommend them to anyone I know looking for a car.

Jo
Review №3

I bought a Mercedes c350 from these guys and the experience was awesome. Thanks for the excellent experience. I love my new car.

Je
Review №4

The guy literally waisted my time. All the cars have issues. Really check them and check all buttons. My friend walked the lot and looked at everything and was completely ignored. I’m an understanding dude. But never this place again or any my friends.

Ma
Review №5

I bought a car from them and it cost me to fix it more than the car was worth itself. They are crooks selling faulty cars that have a lot of issues and they don’t tell you about those issues. You only find out later and they ignore your calls when you try to communicate with them about it. The worst experience ever.

ja
Review №6

First time there. Curt the salesman seemed upright and pleasant. There looking for a 2nd vehicle .

Mi
Review №7

This place is great! I found the perfect mustang for sale from them. I live in San Diego so I let them know I wanted to come take a look and they held the car for me. Before I even got there they had put 4 brand new tires on it and had the windows tinted. The staff is really nice, I was dealing with Ernesto and Tom and it was a great experience. Only con is they dont have much wiggle room on their prices but their cars are priced very well so I can understand why 100%. I came there in a rental car and the rental place closed before I could return it so they actually found me a place to keep it and returned it for me, isnt that the best customer service youve ever heard?

Po
Review №8

I will be looking for another vehicle pretty soon . And hope to fly over . You guys Rock .

Am
Review №9

Bought a new 2015 Nissan rogue mint condition 36,000 mi warranty or 3 years very happy with it

Ma
Review №10

Tom was great. Very helpful and is very invested in his business. Ill definitely be back.

Je
Review №11

Car connection is the place to guys and when you get there don’t forget ask for Sal he is the man he hold the door and greeted me with a good welcome to car connection. Thanks and also Chris and Matt the finance guy . Thank you all car connection.

Ja
Review №12

We had an excellent experience

Ru
Review №13

If you need a used car start here. Great cars on the lot and the service goes way above and beyond. My credit was less than stellar and my salesman Ernesto worked harder than I have ever seen. Not only did he get me approved he was able to find a rate that I didnt think my credit score would get. He could easily have taken the first thing that came along but he worked overtime and left me feeling like Id made a new friend. I cant say enough about the high quality of customer service I received and I would highly recommend you check them out if you are looking for a car. Im pretty dang happy with my new Silverado

Jo
Review №14

I bought a 2018 nissan rogue .. I liked that from the beginning they were honest with me. Without pressure and Ernesto treated us as if we were friends and of course he would buy again at this dealer ... I highly recommend him.

Ta
Review №15

I recently purchased a beautiful 2014 mustang Gt from The car connection. This was without a doubt the best dealership I have ever worked with. My salesman Ernesto was so helpful and didnt make me feel rushed at all. Absolutely was a five star experience.

Re
Review №16

This place is amazing!!! I recently bought my 2018 Camry here and i was a first time buyer! Ernesto was able to get me the best deal!!! Definitely recommend coming here :)) Very nice people !

le
Review №17

Ernesto was great! He helped me get a great deal on my new truck. Would recommend this place to any one!

An
Review №18

I would definitely recommend this place. I purchased a Porsche Macan and they had no big pressure or sales tactics. They were all very nice and honest with questions regarding Porsche knowledge and what they didn’t know. Didn’t try to be misleading. Tom even took the time to help us with the remote and seat settings after we took ownership of the car and went out of town. Happy with the car and the experience.

Ju
Review №19

When I pulled up Tom(owner) was busy working on a project. He stopped and devoted his day to me. We talked numbers and I wanted to buy it. So I had my wife leave work to come see it. Unfortunately her car overheated, go figure. I told Tom Id return the next day to have my guy inspect it and get it.Well that same night someone put a deposit down to buy it. Really disappointed and with $19,000 in cash, I left the dealership. Despite the disappointment I cant blame a salesman for taking an offer. If they waited for every I promise Im coming back tomorrow then theyd be out of business. Still sucks but Id do business again with him......just not in the cards this time I guess.

Jo
Review №20

I worked with Tom, Ernesto and Curt for several weeks trying to get a car from out of state. They went above and beyond with every request I had, from pictures of tires, checking the brakes, having the car ready with a full tank of gas upon buying it, even doing FaceTime to go through every aspect of the car before driving to come get it! The car rolled in, quite literally, fresh from the detail shop shortly after I arrived. I was able to thoroughly inspect every detail of the car to ensure nothing was missed, and they were 100% upfront and honest. They also have a fantastic working relationship with Ricardo at Mountain America Credit Union who makes the financing process incredibly quick and easy. I’m extremely happy with everything these guys have done, and I can wholeheartedly recommend them and say with 100% confidence that this has been the absolute best car buying experience I have ever had. Thank you guys so much!

Ch
Review №21

We just purchased a 2017 Toyota Tundra from the guys a The Car Connection. They whole experience was enjoyable and I would recommend them to anyone looking for a great used car!

Ma
Review №22

The Car Connection is the best place to go for used cars and customer service. Tommy, Ernesto and the whole crew go above and beyond to make sure their customers are well taken care of.After having a bad ordeal at another used car dealership nearby, it was so nice to have someone trustworthy to work with. They have been honest, thorough and kind every step of the way and got us into a quality vehicle for an amazing price. Ernie even found us the best financing that we could get in our situationWe will definitely be back! Customers for life. Thank you!

We
Review №23

Great place, great people, great cars and HD bikes, great prices and financing

Gr
Review №24

Ernie and Curt were absolutely amazing and extremely helpful! Super honest and fair people at the car connection.

Ja
Review №25

From first contact all the way through the sales process. These guys worked hard and were very fair. I would highly recommend The Car Connection LLC. No big pressure sales tactics, great vehicles, great prices. I cant say how happy I am with the experience. Thanks Curt and Tom you made this an enjoyable experience.

Je
Review №26

Kirk and Ernie were awesome! I wanted to test drive a specific vehicle, but unfortunately it was already off the market. He showed me a new car, let me take it for a REAL test drive and did not put any pressure on me. He was more interested in sharing knowledge - which went a long way. I left very happy - got a more than fair trade for my car and into a 2015 lincoln mkc. I highly recommend saving your money and getting a good deal with these guys!!

Om
Review №27

Weve been looking for a new vehicle for a few months and always look on the car connection website as they update their inventory. We first went to see what vehicles they had in person before we knew about the website, and there we met Ernesto. Ernesto was very kind and listened to us when we told him what vehicle we were looking for. Ernesto would update us when something he thought we might like would be ready for viewing. Ernesto is a great person who did not pressure us to buy and would let us test drive every car we would like. Truly it is Ernesto who makes purchasing a vehicle a non stressful event. Ernesto also helped me with financing options as I was a first time buyer with use of credit. I strongly recommend asking for him if you are a first time buyer as he will find a creditor who will work with you especially if you are trying to build credit!

Da
Review №28

Ernie,Tom, and Ken were absolutely professional, very knowledgeable and helpful.I know that I not only got the best car and value, but found an honest and reputable dealership. I most certainly will buy again from Car Connection.Thanks especially to Ernie for taking such great care of us. I highly recommend these guys.David Saggio

Mi
Review №29

I bought a truck from car connection a couple months ago, I like to wait to leave reviews to make sure I am happy with my purchase. Curt was extremely helpful, he got me in the truck I wanted for the price I wanted. There was an issue that came up with truck right after I purchased it, I called Curt and he got it set up to get it fixed pretty quickly. They didnt charge me to fix the issue, no fuss at all from them, they seemed happy to help and the truck has been running great. I would recommend them to anyone!

Fe
Review №30

Would highly recommend this place if your looking for a car I just purchased a 2007 Ford Mustang gt from them a few days ago and everyone was very polite and not afraid to answer any questions. Both Tom and Ernesto were there to help me out with anything I needed. Ernesto always had my back if there was any issues. They honestly I swear by name they want to get you in a car that you want for a good price with great customer service all throughout the process. Thanks again Ernesto for all your help!!!!

Sa
Review №31

One of the best car buying experiences EVER! Tom was very professional. I felt no pressure and they made the process extremely easy. I have rarely been able to use words like integrity, professional and enjoyable when speaking about buying a car. Car Connection LLC are honest, have great integrity and are professional. I highly recommend them to anyone looking for a great value on a luxury car or looking to get a reliable car.

An
Review №32

My wife and I were looking for an older mid-sized car, and as we had just flown into Phoenix had to severely limit the number of cars we could actually test drive - we were getting around by Uber. Curt was very prompt in replying to our email contact, and was very personable and straightforward when we arrived to view the car. There was no pressure imposed, all our questions were answered clearly and honestly, and we felt very comfortable with the process.Although we eventually decided to buy a different car because it had a lower mileage for the same price, we were very pleased with the treatment and service offered by the Car Connection.

St
Review №33

Nice cars and great staff

Ja
Review №34

Great place. Bought my first car here and will be buying my second car here too. Will recommend to anyone looking to buy a good quality used vehicle. They helped me through the whole process of buying a car and getting a loan from start to finish. Tommy is great!

Mi
Review №35

We purchased a car from these guys at the end of 2017. We are extremely please with our the vehicle. I love it! The owner of Car Connection is a stand up guy and he gave us a great deal. Everyone who works there is very nice and will take the time to work with you until you are satisfied.I also want to thank them again because the day after we purchased our car, my son accidentally locked the key in it. We only had one set of keys so I called C.C. and they took the time to look for a second set of keys and were unsuccessful. So one of the Salesman actually let me borrow a kit that allow us to unlock the door. You guys are a class act!

Ch
Review №36

Ernie was amazing!!.. He went above & beyond. Helped me find the best interest rate & got the deal done quick. I would definitely recommend going to see him if you are looking for a good car & a good deal! 👍🏽👍🏽

Ar
Review №37

Salesmen trying to play finance managers. They do not know how a REAL dealership works. Salesman was busy on the phone and another gave me the keys to check out the car I was interested in. I checked it thoroughly. Trunk would not open, one fog light out, low tire warning on, traction control did not work, CD player would not read my CD, needed all four. Went for a test drive and got a flat. They refused to negotiate the price and wanted 3000 on top of everything else because they said Im upside down on what I owe. Who isnt as soon as they drive off the lot? My car that I was going to trade IS in much better shape than this one!

Ro
Review №38

JackThere was no B.S. cut and dry, just the facts. Didnt try to push me into anything I didnt want. Allowed me time to decide. MOST IMPORTANTLY THEY WERE NOT PUSHY. That I liked

Ma
Review №39

I came up from Tucson to buy a motorcycle. Jack was great and the transaction was quick and seamless. The deal was negotiated over the phone. The motorcycle was in excellent shape and exactly as described. I highly recommend this business and Jack!

Jo
Review №40

Great place for first time buyers! Got my first vehicle here(SUV) and couldnt be happier!!.All the guys here are really helpful and friendly and most importantly there is no BS, just the facts,numbers and vehicles! I would recommend Ernie, he was a BIG help in getting me my Escalade!!THANK YOU ERNIE!!

Fr
Review №41

Bought a lot of cars before however, NEVER sight unseen from out of State! Jack was a straight shooter! He delivered on EVERYTHING he promised. Im Jewish so I look for a good deal & I found it! This Slingshot he sold me was nice, really NICE! He delivered it to me in Indio from Arizona (about a 4 hour drive)!He was careful loading & unloading the Slingshot & as a 3 wheeler it was a little more tricky than a standard motorcycle! I HIGHLY recommend Jack (one of the owners) & would say great deal & Im a satisfied customer!

Ne
Review №42

One of the greatest car dealers in Mesa and they are willing to go the extra mile in every way. I’ve bought 5 cars and have sent my whole family Toms way!!

wi
Review №43

Thank you for helping us get a car. Tom, Ernie, & Curt were great . This is a great place. I would encourage everyone to come here.

Br
Review №44

Honestly one of the best dealers I’ve been to. Tommy, Ernesto, and Curt and are the nicest people! They try to help in anyway possible!

Ja
Review №45

I just purchased a car from The Car Connection and I could not be happier with the service. The car is awesome and from the owner Tom to the salesman Ernesto and even the mechanic they all treat you like family. I would recommend them to anyone who wants to purchase a quality used vehicle.

He
Review №46

This place is acts like they are looking out for your better interest, when they realize they lied to you and couldnt somehow get you approved (idk how, we have mortgage and couple of cars), they no longer return your calls in order to look into the case as they said. Horrible customer service and satisfaction

Er
Review №47

Ive been to several small dealerships prior to this visit, all of those were slightly aggressive and just plain rude, coming to car connections in Mesa was a great idea, Ernie was super helpful and really nice, the truck runs amazing. Having a mechanic on site as they do is really nice. Bottom line is id def. recommend these guys in a heart beat.

Ju
Review №48

Only positives to say about The Car Connection. We purchased a VW Sportwagen TDI from them back in May 2019. Kurt and Tom were both incredibly helpful. This was my third VW TDI in the last 6 years, and I appreciated that Kurt knew what he was talking about when describing the car. He did not ever exaggerate or mislead me when describing the car. Everything he said was accurate. I also appreciated that he understood the extended warranty the VW provided on all their TDI vehicles after the emissions lawsuit. He also was kind enough to tell us the problems with the car we originally came in the dealership for right up front.If I HAD to choose something I didn’t like: I wish they had a bigger lot so they could have more space to move around, and it was hard to park as a customer. Those really are not reasons to be disappointed because the service was the best I have ever had at any car dealership (even from family friends at one of the big franchise dealerships nearby).I recommended a friend (who purchased an Audi TDI) from Kurt and Tom, and he also raves about the service he received. I found out later that they have a referral program...I would have recommended them even if they didn’t have a referral program!I will always look at the Car Connection when looking for my next car. I would likely even choose them over purchasing from a private party.

Ky
Review №49

I just purchased a 2013 Volkswagen Jetta Sportswagon from Car Connection LLC. When I went in to purchase a vehicle I had a rough idea of what I was looking for and Curt was incredibly helpful in getting me to hone in on the perfect fit for me. He gave me sound advice and steered me away from a vehicle that would require more maintenance and upkeep. He encouraged me to test drive the vehicles I was interested in for as long as I needed to really feel comfortable, and andi took out 3 cars. Got a very fair deal on the car and overall it was a great car buying experience.I dont regularly write reviews, but what really drove me to comment and commend Car Connection was what happened a couple days after my purchase. The Volkswagen had a leak in the front passenger side tire that had been missed in inspection due to the quick turn around of the vehicle. I went to Discount Tire to get the leak fixed, but the wheel lock was missing and they couldnt get to the leak. I was a bit upset that I had a missing wheel lock and had to deal with the tires after just purchasing the vehicle. I gave them a call and Curt urged me to come back in and let them take a look at it. Unfortunately they didnt have the wheel lock on site; it had just never come with the vehicle. But Curt and Tom (owner) stepped up to take care of the issue. They gave me a replacement vehicle for the day and dealt with driving to the dealership to get a wheel lock and then to Discount Tire to get the leak fixed. When the leak turned out to be a bigger issue than originally thought and needed a new tire. They not only paid for the tire in question, but paid for another tire to keep balance/alignment with the vehicle! Tom, Curt, and the whole crew at Car Connection really do business differently. They are honest and care about making customers happy with their purchase. I highly, highly recommend them to anyone looking for a used vehicle and they will be the first place I look when I have the need for an upgrade. Thank you Curt, Tom, Ernesto, and the whole gang at Car Connection!

Jo
Review №50

I dont have any pictures to show of my amazing deal i got with these guys but hands down the best experience i ever expected being a first time buyer! I was so lost in how the trade in would go but they talked me through every part of it! They were so helpful and thorough with any questions i had regarding the financing for my new amazing 2014 Ford F-150 i bought. Tom and Ernesto are the ones who walked me step by step through the entire thing and it might have taken all day but every second spent was well worth the deal they were able to make with me. Talk about customer service! Ive recommended them already to every friend i have whos car shopping or is ever going to. If you want a stress free helpful and enjoyable experience this is THEE place to go no questions asked. Im not paid or a friend just a very happy customer that couldnt be more thankful. Thanks Car Connection!

Lo
Review №51

I live over 2000 miles away and after seeing the pictures of the 2012 Cadillac CTS 4 I Knew I wanted it. I relied on The honesty of the dealership to send me the car I had seen only through pictures and a brief video. After waiting for the car to be shipped I have to say this is a beautiful car just as they had promised ! Some minor scratches but no big deal. I would absolutely 100% buy from this dealership again in the future, so Thank you Tom And Curt and Ernesto ! Job Well done ! God Bless and Merry Christmas to you all ! Luigi Louie DiMatteo !!!! Westlake Ohio !!

Pa
Review №52

Didn’t even have to go in to know what i needed to regarding the customer service I would receive here if I went to purchase a car. Whether the customer is right or wrong, your last resort should be to argue with them. I sell cars and have access to twice as much info as these salespeople do, so i know I’m not wrong.You can’t tell me a car books for 16k when you’re selling it for 9k, with a SALVAGE title... where does that make sense?***In response to the owner, your Boxster is not the S Cabriolet, it’s the Base Cabriolet, therefore nowhere near booking for $16k, salvage or clean title. I understood the lending part and didn’t have an issue with that explanation, I actually needed that kind of info during my shopping process. I appreciate the response but you’ve got to admit your wrongs at some point. Please keep in mind I have access to just as many book values as you all and the value is when he began to argue, must be paid on front end gross profit.Work on the customer service for the sake of your business.

pu
Review №53

I really appreciate all of the hard work Ernie put into making sure a got the car of my dreams😍🤗

Ma
Review №54

A great and wonderful place to buy a car I bought my 2006 Honda hybrid here and I am very happy with it . salesperson was great helped you with everything that you need to get, and the price is very reasonable

Tr
Review №55

Tommy and his staff are the best used car salesman in the industry!! He has always been very fair to me and went above and beyond the call of duty to help me out with ANYTHING! THANK YOU Tom Carman I owe you and I will be a customer for life, wont buy a car from anyone else promise you that!

Br
Review №56

This place sold a nice truck to my dad. They took the time to help my dad get approved for credit. Sellers name was ernesto

Ja
Review №57

I have got a couple vehicles from these guys. I love how they dont throw in sneaky stuff and are straight up about everything, Thanks guys!

Da
Review №58

Awesome crew thanks for a nice vechicle and helping use out...everyone was polite and went the extra mile...

Jo
Review №59

At first this place was the real deal, prices were right, cars were near mint condition. The guy that helped us Ernesto is pretty nice guy. I decided to purchase a 2005 Mustang V6. Despite it having a lot of mileage it was in very good condition. We started paper work got everything settled and the next day i was driving home. 3 weeks time and i start hearing sometype of metal rubbing against the road. Sounded harsh! Well i give Ernesto a call, he was very helpful he told me to take it in, i did it speant the night there. He gives me a call and tells me the bushings and basically all the suspension is trashed and that his warranty didnt cover it, i had to pay approximately $550 out of pocket to fix it. I decided to not go that route. I have an Uncle whos a Mechanic. I immediately contacted him, he looked at the car. He said the only thing bad with it were the busshings costing $25 he charged me $50 and i was good to go. If you have mechanical issues DO NOT GO TO THIS PLACE they will try to rip you off big time! They will tell you a lot of things are wrong when its not true! I was going to refer a lot of family to this place but i definitely do not want them having the same experience. We will move on. Me, my friends and family are done with the car connection.

Er
Review №60

Super happy with my corvette, fast and friendly people really upfront about everything, Really tried to help in every way possible and made everything go smooth

Ke
Review №61

TYPICAL USED CAR SALES! ZERO INTEGRITY!In January I helped my 18 yr old buy her 1st car, a Volkswagen Toureg. The Car Connection pretended to relate as parents, as if they cared about the sale to my daughter. They told me to contact them should problems arise. They assured me that they cared mostly about their customers satisfaction and would always take care of us to ensure we were happy about buying a car from them.5 mths later (beginning of summer & 1st attempt using the AC) we find the Air Condition doesnt work. We took it to our local mechanic (who btw, has the most respected reputation in Oro Valley - if not in the state). He told us it would cost $700+ to fix the air compression and blower. He advised us to call the people who sold us the car bc this should certainly be covered under a reasonable warranty. A CAR SOLD IN ARIZONA SHOULD HAVE WORKING AC. The owner at Car Connection was nice for about 2 minutes of conversation - until I expressed concerns about being charged for a repair on a car that we bought only 5 short months ago - especially a function that SHOULD HAVE BEEN CHECKED BEFORE IT SOLD. HE YELLED OVER ME. wouldnt let me speak, wouldnt listen to me. I hung up very angry before realizing I STILL, after SEVERAL REQUESTS, had never received the extra key nor the new console, replacing the one that was broken upon purchase. They promised to fix the console or find a replacement online... SO I called back to at least demand the extra key to the LEMON we now own. The secretary said she would not take my message because I was too angry. NO KIDDING? OF COURSE I WAS ANGRY! WHY WOULDNT I BE?I then decided to investigate their reputation from a few local phoenix dealers - Several freely confirmed that these people are very sketchy and typically fly under the radar, with issues that tend to be unreportable but definitely lacking of integrity!NEVER BUY A CAR FROM THESE PEOPLE!** I just read a reply from Tom the owner of Car Connection, to another customers bad review on YELP. He said, Every effert is made to insure you are buying a quality product for a fair price (yes, that is the way he spelled effort) --- THIS IS COMPLETELY NOT TRUE!Not even 2 minutes worth of effort was made for us. He became confrontational immediately! His words, verbatim: How do I know the AC was broken when you purchased the car? You should have let us known sooner - We didnt test the AC because we bought the car in the winter. You dont use AC in the winter, even in AZ.**Also interesting to find another customer complaint on YELP has almost the same complaint about their AC as we did.**And a third customer review on YELP used the same word that was used while we received further advisement from local businesses today - this place is sketchy! --- interesting common description.

Da
Review №62

Very nice place to find a used vehicle in the Shell staff is very unprofessional they dont give you a pressure sell they help you what youre looking for and it was very kind of me we found Murano that we liked.

A
Review №63

The guys at The Car Connection took care of me. Being a female Im always weary of going car shopping without my boyfriend or father. Although I went car shopping with my friend thats a female, I didnt feel pressured, nervous or like I was being deceived. Ernesto and Tom answered all of my questions. I would definitely be going back for my car needs.

Sh
Review №64

Great customer service I picked up my car Monday night and Thursday had to buy a new battery the one that was in the car was no good frustrating having to pay out over 100 out of.pocket only having the car 2 days .

St
Review №65

Great experience was good to work with

li
Review №66

Great salesman awesome prices!

Ca
Review №67

Great people to do business with!

Vi
Review №68

I buy all my cars from Tom Carmen. He is as honest as they come not your average used car guy...he really is an awesome friend and business man

Wi
Review №69

Great place, with honest people!

Ra
Review №70

Very professional I ended up buying a car.

vi
Review №71

Great service, Great Deals

Th
Review №72

This place is a waste of time!

Os
Review №73

The best in town

aa
Review №74

Nice connections

Information
39 Photos
74 Comments
4.5 Rating
  • Address:1021 S Country Club Dr, Mesa, AZ 85210, United States
  • Site:http://thecarconnectionllc.com/
  • Phone:+1 480-844-4072
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
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