Cant express how deep our appreciation is for Cara McMicken putting together a shower and vanity package under a time limit crunch. This remodel has been a nightmare with everything being 6 plus weeks out on the positive side. She was AMAZING and such a great example of customer service and knowledge. Thank you Cara. You truly are appreciated more than words can express.
My go to, best customer service in the industry.
I visited Baseline location and found it odd that an appointment is needed to look at kitchen faucets or browse catalogs, but not for parts and supplies, which are located next to each other in the same building. Makes no sense.
Very nice store very nice people and they have a full compliment of expansion pex supplies which is rare
We went to Standard Plumbing Supply to find fixtures for a bathroom remodel that were doing. We were helped by Dani and what a pleasant young woman. She wrote down everything that we told her we were looking for before she started showing us the different options available. Dani made our shopping experience great and we left very satisfied with our purchase.
I called Standard to make sure they had the part I needed and got Cade. Cade found the part and I asked him to hold it so my wife could pick it up after she had gone to another hardware store closer to our home and they gave her the wrong part. Cade did a great job and Standard Plumbings part worked perfectly.
Entire staff is very helpful and Alex Villar went out of his way to help me with a part for a hot water tank! Thanks Alex!
The sales staff at standard plumbing was so helpful and answered all my questions like the consamant professionals they are. That is why I shop here for all my plumbing needs time and time again...
A few days ago I tried to buy a replacement part for something we bought there a few years ago as part of an entire bathroom remodel and the young woman working there tried to talk me out of buying anything. First she argued with me about the color of the part, then she tried to tell me they didnt work with that company anymore and finally she told me they had gone out of business. All of those things werent true. Then she brought me over to the plumbing side and I was then treated like I was a leper. I also noticed that not a single employee was wearing a mask (during the height of Covid).I ended up buying the part on the internet. Worth noting, Fergusons is a couple miles down the road but light years better.
Good selection of bath fixtures, but the staff was COMPLETELY uninterested in helping us. Didnt even acknowledge us as we walked in and passed the front desk. Definitely no mention of can we help you find anything? Then the door we wanted was $200 cheaper at Lowes.If you cant compete on price, at least compete on service.
We went to Standard in Mesa not sure of just what was needed to complete our shower renovation. Peggy gave us fantastic service and with explanations of what fits what, etc. The store has an amazing selection of products. We would highly recommend this store for product and service.
Always professional and helpful! Thanks!
Always excellent service there especially Dani Curtis.
This place is the best! I had to replace my old toilet and bought a Toto brand from Standard Plumbing. Great staff!! Friendly and very helpful. Sharon took my order over the phone and gave me a great price! The price was better than I expected after getting another quote of over a $100 dollars more from another plumbing supply place.I will be doing business always with STANDARD PLUMBING in Mesa!I highly recommend them!
Went in to look for options for an upcoming kitchen and bathroom remodel. Walked in and out of 3 or 4 people working, not one greeted us or asked if we needed anything. Also noticed none of the employees in the entire store were wearing masks, but every customer was. Very rude and disrespectful way to do business. Wont be back.
Good place good vibed
Friendly staff. Fair prices. Tons of inventory. I was recommended this place by a contractor buddy. I will return, thanks for the help!
If there was an option for zero stars, I would definitely choose zero. The customer service here is astonishingly terrible. I ordered a $1000 faucet setup for a shower, I was erroneously charged tax with a tax exempt form on file. I was then told, to receive the difference back in tax, they would have to re-charge me the total invoice amount without tax and then wait 5-10 days to receive my original refund back. (Hold $1000 of mine for a week to be able to refund me $70 in tax....Makes absolutely no sense)I wouldnt send my worst enemy to this place.Double checked their prices against Home Depot and other online venues and Standard turned out to be more expensive!!!
Walked around the store for ~15 mins. Got a lot of stares but not one “hello” or “can we be help you?” So, we left.
Best guys to deal with Alex and the manager Brian are outstanding help
Very professional and helpful to solve plumbing issue. Thank you very much.
Professionals..cool people
Counter sale employes act you like the are giving the stuff for free seens like they dont care about thier job
They have everything you need for your standard plumbing project. Bought a fixer upper, these guys hooked me up. I replaced all my valves, which were leaking by. Including the front hose assembly which ties into the pool. Got a new garbage disposal, and even ended up repairing the water main at the street a couple months later. Extremely reasonable prices especially for a budget, and a very knowledgeable staff.
Always out of stock on product and staff is less than pleasant
These guys are great. Helped me out with a emergency part I needed. Hospitality was great. Not going to find service like that at Home Depot.
Love this place. You can get anything here and the guys at the order desk are great!
Good products and great staff!
Lots of stuff! Very impressive inventory
Nobody wear face mask.
Jeremy went above and beyond to make sure I had everything I needed for the job I was doing
Very helpful in ordering part I needed
Great store
Didnt have everything I needed but the customer service was good
Super friendly helpful people
Outstanding service.
Love these guys, helpful
Always a big help.
Very helpful
Great service
Very friendly staff