Pleasantly surprised! I had some doubts from some of the reviews I saw(I always read the lower ratings first, then look at the others.) The process went smoothly. I was able to communicate with CarBrain online and on the phone with no problem. They responded to all my questions and when it was time to pick up my two vehicles-no problems.

Literally the easiest service I ever used, i made a quote one night and they contacted me quickly and got the car sold the next afternoon. Got a good price for my doodoo mobile that was on its last legs. I recommend this service 💯

Everyone at CarBrain is amazing. I really loved my car, but unfortunately after some mechanical issues arose I decided to just trade it in, the dealership offered me way less than it was worth, then someone told me about CarBrain. They helped me pay off the small amount I owed on the car, towed it out of my driveway at no cost to me, and handled all the paperwork. I’ll definitely recommend them to anyone who may want to sell their car but doesn’t want to deal with the dealership. A+++

Hands down worst experience. If you want more money for your vehicle go directly to the junk yards they get a $50-$150 fee on each vehicle they give to their tow companies. That should be your money! And if you leave a bad review they call and try to give you a gift card to change it. You are better off just calling your local tow companies instead of giving these cheats your money.

The transaction with Carbrain and its towing company ran seemless. The gentleman showed up on time, showed us where to sign the title, filled out the check and was on his way with our SUV. Quick and reliable place to work with. Thank you again Erica for everything you did for us. Lisa

If you are looking for a quick and easy way to get rid of vehicles you no longer want to keep spending money on repairs for, then CarBrain is definitely the answer you are looking for. I sold two cars in less than a week. They are completely legit and their customer service is outstanding. Katie Jones was the person that assisted me through both my sells and she was awesome! Had the answer to all my questions and concerns.

After receiving my quote from CarBrain, I had a check in my hand in less than 48 hours. I highly recommend using CarBrain to sell your less than perfect car. Its simple and fast!

I found the experience with CarBrain easy and painless. They gave me a fair offer. The tow truck driver met me at the body shop, wrote me a check, I handed over the signed title and keys, and he hauled off my totaled Rav4. I wanted the transaction over quickly and it was.

The entire process of getting rid of my car was so easy that at first I didnt believe it. It was a very smooth process and everyone was very nice. I would recommend Car Brain to anyone looking to get rid of an old car.

This company is definitely a good choice if you want real business with your junk car

Very nice and professional 👍 also very prompt I was able to complete the entire process in one day.

CarBrains service was easy to complete and we had a very smooth transaction form beginning to end. It was a lot easier than trying to sell my vehicle on any marketplace, which can be a huge hassle when dealing with potential buyers. They gave us a fair price and set up the pickup for us. I would definitely deal with them again! Thanks, CarBrain!!

It’s my 3rd vehicle selling them this year every thing went great

I am very happy with the service. The payout was more than I expected for my car. Thank you CarBrain

After completing a questionnaire on junk auto masters regarding my 2003 Jeep Wrangler and submitted a picture of the title and Jeep, I was made an offer and I accepted.Within two business days, I was contacted to schedule a pickup date. I called and scheduled for the very next day. The driver called, as promised, to give me his arrival time.It really was a very successful experience for me. A bittersweet departure. I loved that Jeep.I wish I had been smart enough to have it undercoated on a regular basis.I thank Angela and the team for making the sale easy.

What wonderful place to get your damaged car sold, there a sweet young lady name Katie, I cant say much about their switchboard operator when asking to talk to Katie it like calling the White House you have to answer 40 questions before theyll let you talk to Katie, but when you do finely get through its well worth it, she has a way that put your mind at ease when selling your car, they offer me was a $1000.00 more then I was expected, I would have sold the car for $300.00, as the old 7-Eleven saying was oh thank heavensn for CarBrain

I’m so glad I gave CarBrain the opportunity to find me the best price for my vehicle. They did a great job recommending an auto salvage yard near me. Will definitely use CarBrain in the future and will recommend to family and friends.Thank you again for the great service!Lou

This company is trash. I use to be a mechanic in the military and know what my car is worth and they low balled me like crazy just so they could make more in their end. Don’t waste your time, sell your vehicle on your own. ADDITIONALLY, I accepted their low ball offer for some easy money and they are now 3 days past the day they said they would pick it up. I took 2 days off work to be there to have the car picked up and still nothing.

Excellent service. Replied in a timely matter to any questions I had. My vehicle was sold and picked up within 72 hours of originally inquiring about their services offered.

I submitted my information and received a reply very quickly. Their offer beat all other offers. Everything was done by text or email. The whole process was professional, efficient and easy. I would absolutely recommend this company.

I was happy with them as my 1997 Subaru was no longer safe to drive and the engine and transmission were not in great shape. Over 293K miles. The local junkyards offer ridiculously low prices, often well under $100. Alternatives are Craigslist, try to figure out what your vehicle could be worth if fixed up. Dont lose patience or panic. If you have a place to park your vehicle and know it is worth more, list it on Craigslist, etc. and buyers may make much stronger offers. Engine, transmission, tires and other parts that bring strong money are worth trying to get better offers for.

It was smooth and quick. Just wish I didnt have to do it.

My car had unexpected engine failure 100 miles from my home and the cost to replace was roughly equal to the value of the car. Was looking for a way to sell a car with engine failure and came across CarBrain. Process was very easy and the account manager was helpful. Arranged to meet the tow truck driver who was very friendly. Super easy transaction and I got a fair price for my car.

With so many scams out there, I am happy to recommend CarBrain. They made an offer for my car that was better than my alternates. Communication with Bill was easy. Email and texts. Responses were quick. No worries. Again, I am happy to recommend CarBrain.

They helped me through the entire process. The pickup was smooth and had no problems.

Nancy was the best help. I was having some issues and not expecting her to call to help me get thru the situation. Great service from her and the rest of the staff

There very prompt and when they give a quote they stand behind. Communication threw out the whole process was awesome. They picked up my car on a very dangerous part of I-76 in Denver Colo and MY over all experience was great and will share there site with all my family and friends. Thank you!

Great experience ! Had one hiccup but Kevin worked through it and with just a one day delay everything went off with no additional issues. Everyone I spoke with at Carbrain was knowledgeable and seemed eager to assist. Kevin Gonzales was the agent in charge of my account and I could not have been better taken care of. He was competent and seemed to have the time to explain any issue. He has that ability I wish more had. While on the phone with me he seemed to have all the time I needed to understand. Job Well Done Carbrain.

They were great!!! I was a little bit concerned at first with a few things but the lady I spoke with was super nice. I scheduled the appointment and they rescheduled so I was thinking great this is going to be a pain but the guy came first thing the next day we scheduled, gave me a check and hauled it off super easy and I got more money then I would have from the scrap yard!!! I usually don’t leave reviews but I have to say I’m very impressed with these guys!

I am extremely impressed with the service at CarBrain. I rank the organization 10/10 on all levels. I highly recommend you consider using their service.

This service made a difficult situation so much better. I was not sure who would purchase my less-than-perfect car when it needed repairs I could not afford. Thanks CarBrain! Fair price, great service and follow-up.

I thought this was too good to be true. Found CarBrain online in a Google search. Answered a few very short questions and received an instant offer. That was on Saturday. Yinett reached out to me several times via text. We were able to schedule a tow within 1 business day. Even then I still was weary. Local tow company called to confirm my information and just like that the deal was closed. Thank you! Thank you! Yinett was so helpful and I was pleased with the quickness of it all. And, I wasn’t scammed.

The whole transaction was seamless. I filled out the form on my iPad, they gave me a quote, I accepted and they called me to arrange the pickup. A day later, the truck was leaving the driveway on a tow truck and I had my check

I had an awesome experience selling my car to Carbrain.com!. I received a great offer that I could not get anywhere else the first moment I uploaded the vehicle details, then I had a tow truck the very next day with excellent customer service from the driver.I invite everyone who needs to sell their junk vehicle to Carbrain.com and I can assure you that you will not be disappointed.

Me& my husband came to the conclusion we couldnt afford to restore our ‘98 benz so decided to just sell for junk. We googled& came across Carbrains. They asked a few questions online & made us an offer. They also made the pick -up fast & easy. Id refer them to friends & family . Thank you Carbrains

Stay away !!! False Advertisements and descriptions. Zero communication between CarBrain LLC and Copart their middle man in car sales. Solving issues doesnt exist in their dictionary.

Everything was easy and they really keep it simple plus they were on schedule for pick-up time

It was stunningly easy. Filled out a profile on my car they bid what I thought was fair and I accepted. The car was picked up on a tow truck uploaded my title and got my check. Was able to get the full amount that day

CarBrain has been great through a very stressful situation. They were always very nice on the phone and walked us through the entire transaction. Hopefully, we do not have to go through this experience again, but if we do then we will definitely be going through CarBrain.

I found the website easy to use. Car Brain made contact within the hour to arrange pickup. Instructions were complete. Driver had the check and was courteous. Overall a good experience.

This company has their stuff together. On Saturday I input answers about the car I wanted to sell into their web site. In about 2 minutes I had a very nice offer for my 2003 Escape. I accepted the offer, they sent me an email and their local affiliate contacted me on Monday to arrange a time to pick it up. At about 1PM the tow driver Jim was at my door, he asked if the car ran which it did, he asked for the signed title and he handed me the check for $575.00. This I thought was a very good offer for a vehicle that ran but had some signs of forthcoming repairs. Also, the vehicle had 199,756 miles on it. It needed to be retired. It was a good service vehicle.I highly would recommend CarBrain.

I was very pleased with the process. Made it very easy to sell my vehicle. I will definitely recommend to anyone trying to sell a vehicle

My experience with this company was awesome. They make everything simple and easy. The process is quick and professional. I will definitely tell my family and friends about them.

It was great to have the car picked up. Very quick and efficient service.

My Toyota Corolla s transmission went out, and it became quickly apparent that repairing it would not be worth the expense. After calling a couple of salvage yards and receiving extremely low quotes, I went to the internet for answers. I stumbled on CarBrain and assumed it was a scam because if their offer being almost 3 times that of the local companies. So, I did my due diligence.and found out Car Brain was A+ rated with the BBB. And I can see why. THEY WERE AMAZING to work with. AMAZING!!! Professional, honest and patient as I had to delay because I had to get a replacement title. But the entire process from start to finish was effortless. I Highly recommend CarBrain.

Honestly, i hesitated to sell my car over the internet; however, now that it is done, i have to admit that every step of the process was simple and supported. i started the process on a monday, and by tuesday afternoon (the next day), the whole thing was wrapped up. the man who showed up to tow away the car was friendly and professional....the perfect topping to the whole transaction.

Very professional and i would definitely recommend carbrain to family and friends thank you carbrain

Very bad and dishonest company. We agreed on a price at the beginning but when their contracted auto shop called me for car pick up. They offered me a lower price due to a missing part. CarBrain should have asked me all the detail of my car before they gave their offer. CarBrain cant just change the price at the later time. Typical dishonest business people.

2nd Update: Carbrain reached out out. Heard my story and corrected the wrong. I received a check in the mail for the remainder+. It shouldnt have happened and i hope they find better contractors in the future. All-in-all if you wanna sell a car that doesnt run. They do work. Even if there are some hiccups.UPDATE: After waiting for 2 hours past the initial pick up time I was low-balled. Carbrain said $325, this guy tried telling me $200. I told him sorry he waisted his time, and as i walked away he said, ok, ill give you $300. Whos making the deals here? This is a super shady way of service. buyer beware!I got called twice today to pick up a car while i was at work, when i told them multiple times what time i was off work and wouldve been home. Its now 2 hours later, no one answers. I call the number to contact carbrain directly, and no help given there, everyone has gone home, you can try again tomorrow. Why am i doing business with this company. Why did i make an appointment? No help and zero communication. Would NEVER recommened.

I was disappointed at CarBrains lowball offer, especially after reading their selective testimonials but I had no use for my car and wanted it off my driveway. I will say that communication is excellent between customer and company, and I would consider using CarBrain again.

From our first contact with CarBrain to the follow up and final transaction, Sophia B was on top of every detail. She was a great help and the company was efficient and offered a fair price for our old car. Thanks Sophia B great job. Well highly recommend your company! 😊

So easy to deal with, good deal. My car didnt even start and they bought for a better price than others Id seen on TV. Best kept secret! Glad I did my research.

I was skeptical at first, but selling my “GTI with issues” via CarBrain was super easy. I received a very fair offer and the vehicle was towed away with no fuss a few days later. Communication with the CarBrain representative was excellent. I highly recommend this company for disposing of cars with issues.

Five stars for how fast they got it sold. However, was only offered half of what I wanted. But got rid of the car fast and got the money right away. No issues with the check or tow.

Its easy to give a five star rating since they were the highest of the 5 offers I solicited, and the top notch and courteous representatives that helped me through the process, even down to the towing company operator that picked up my truck. I couldnt ask for an easier, faster, or nicer way to do business.

I found you on the internet and it must have been my luck day. The process was so quick and easy I couldnt as for anything better. An you paid top dollar compared to others. Thank you

It was super easy and convenient using carbrain. I would recommend them to anyone who has a vehicle they want to get rid of and get a fair price for it. Top notch customer service.

I had a great experience. I felt that the price that was offered to me for my vehicle was fair. The pick up went well also.

Fast, friendly, efficient. Everything was smooth and easy. Thank you!

Transaction was as smooth as could be! Made it even better by not having to be there in person! Thank you!

I would HIGHLY recommend CarBrain if you need there service hands down! Not only did they give me a very fair price for me car, they explained the process very well, the overall communication was exceptional. They understood that I needed some time to pay down my loan to match the offer, the pickup process was easy and I am more that please with there service.

Pleasantly surprised...Never heard of CarBrain before. Went thru the info exchange on my engine compromised vehicle with CarBrain. They sent an offer I accepted, they contacted car mover and we met, I received agreed upon payment of check and vehicle was hauled away. Really pretty good.

Everything was fine except for the lady who scheduled the appointment for my car to be picked up. She was very rude and scheduled the wrong time which really was an inconvenience for me. I still would come back over all.

Easiest transaction I’ve ever done to get rid of a car. Highly recommended

Legit Service. Hassle free from beginning to end. Friendly dispatch service, quick pick up and fair price for the vehicle your selling. I would use them again!

Definitely the best company I have ever dealt with. They actually came out earlier than expected and it was a very simple procedure. I will recommend them to anyone.

I had a pleasant experience with CarBrain, they offered me more than 3 other places did. The driver called me when he was on his way.

My sell with Car Brain was quick and easy. The pick up driver was both professional and friendly and arrived in a timely manner. The process went just as I was told it would go. Thank you Car Brain!!!

The amount they gave me for the car was better than competitors and they were very easy to work with!

Great and smooth experience. My representative, Gabriella was fantastic!RJS

I highly recommend this company if your trying to sell your car fast very good communication with the person that helped me out .

Pretty cool process, was able to sell my car fast!

Very professional company. Sold my car without an issue

Quote on pickup time was late but all in all easy process.

Sold a car to them for a “guaranteed” price with supposedly no hidden changes to the price. Someone was scheduled to pick up my car between 4 and 5pm, nobody showed. Was rescheduled for after 6pm nobody showed, rescheduled for after 8:45pm nobody showed. I was never notified. Next day I was told they were sorry and $25 was added to the “guaranteed” $325 and they would be there for sure after 4pm, nobody showed. Finally 6:20pm a towtruck arrives and says they might not buy it. Then offers $250 of the guaranteed $325 offer. Tow company was rude and lied. When I contacted Carbrain about this oddly they quit responding. Stay far, far away from this scamming company. Also do not deal with Acre Auto Sales and Parts in Waterford, MI

I wish I could give negative stars but I really wished I wouldnt have wasted my time on something that seems like a gimmick to begin with. But what a business model, soliciting slightly damaged cars and offering a couple hundred bucks on cars that are worth thousands and thousands of dollars. I guess it never hurts to try but its terrible for those who dont want to waste their time dealing with people thats trying to steal from you. Stay away far far away! Revised. Since we are going into details on this... Yes it is a 98,000 2 owner MercedesBenz Slk convertible..with light damage and is a 100 percent perfect driving car with all records. You offer me $175. You obviously do not know what you are doing. I believe you would have been better off making something up like ... Not interested or maybe This car falls outside our buying parameters but do not offer $175 and think your not going make a customer mad. What a joke!

It took over a month to make arrangements and when we finally had it scheduled for pick up the tow truck driver was rude, showed up 2 hours after the scheduled block of 8-12 and then drove away without paying us. He acted like he didnt know he was supposed to pay us. Very frustrating. We would never use Carbrain again.

To be honest I read the bad reviews like okay I’m doubting this real bad lol Next thing you know the driver calls me like I’ll be there 30-45 mins. So as we speak he’s hooking the car up. Carbrain your awesome!!!

Quick, easy, and fair. Would recommend to a friend.

CarBrain was easy to use and very efficient.I was quoted a fair price on my non operational vehicle pickup and payment was fast.Thanks!

Very smooth and easy transaction, highly recommend if you are looking to sell your car!

Process went smooth and customer rep was very professional as well as helpful!

I spoke with Frank who made the entire transaction seamless. He was very helpful & answered my questions in a timely manner. He was professional & courteous & made me feel that I was a valued customer. I highly recommend this company based on my experience with Frank. He’s a great asset to the team!

Great experience! I was in constant communication with my agent throughout the selling process, even when I had to wait for my title. They took what was going to be a huge hassle and time waste for me to do on my own, and quickly grabbed my car. A+

In the end it all worked out (had some issues with pick up). Billy was very helpful in getting things situated for me.

Amazing service and very helpful people not only are they honsest and upfront ! But they come and pick your car up FOR FREE, what an an awesome deal cash in hand and ready to go very nice tow truck drivers as well and carbrains service reps are so friendly, specia thanks to Gabriella she’s amazing hoping you all get her

Dedicated company offering a great service. I will be recommending these people for auto recycling and resale.

It was fast on time. And no Hassel I would recommend everyone to give this company ago 👌😁

You guys are the best. Never had I had a vehicle transaction go so smoothly.

Quick and easy. Staff was very courteous.

The transaction went smoothlyThe driver was excellentExcellent all around serviceWould definitely recommend

In a word, painless. Being a bit of a skeptic I was unsure about selling my car to an online buyer. Angela gave me confidence by walking me through the process from beginning to end and was very quick to respond to all questions and concerns with personal text that were not bot responses. Overall I am very pleased with the simplicity of the transaction and a fair price for my wrecked car. I highly recommend the service.

Right on time well basically early, said theyll be here at 5:00 but they were here at 4:00 and the check went through with flying colors so for that they get five stars!! Thank you much!!

Easy to setup, great response, fair price, quick pickup

Fast, efficient, fair

CarBrain is Awsome! Quick n easy! And they give you a more than fair price for your vehicle! The tow truck driver was friendly and gave me the check right away! CarBrain is a legit company and they do give the most money for your vehicle! I called a few different places and got quotes and none of them came close to what CarBrain offered! I strongly recommend CarBrain if you are thinking about selling your vehicle! Getting a quote is soo easy and they schedule a pick up time that is good for you! I couldn’t be happier! Thanks again CarBrain and special thanks to Yinette!

CarBrain was the best service I could find to help me sell my old car. I had an offer from a friend but I thought I might get more from an online auction, which CarBrain provided. Within 1 day on CarBrain I received a new, better offer, and another, and another, all within 3 days. I waited 2 more days and decided to accept the final, and highest offer.When I needed assistance I called CarBrain and received direct, cogent advice. The sale went exactly as described by the buyers offer. Their crew arrived at my place and within 45 minutes had inspected and loaded my car onto their truck. I deposited the payment that afternoon in my bank account.After the sale CarBrain followed up to see if the buyer had kept faith with his offer.You cant ask for a better forum to sell your old car, IMO, than CarBrain.

Once I had all the paperwork together and got the phone call about the pick up, my car was gone like it was never there!

Best thing ever happened to the used car and junk car industry is Car Brain,. There has never been a industry or company where you can call and get a decent Fair market Price for your used car or disabled car. Thanks Car Brain you made my day I am now telling everyone about the magnificent Car Brain company.

CarBrain followed through with their offer and commitments. The price offered was fair and the tow company assigned to pick up our vehicle showed up within the window they scheduled.