I sure did appreciate the services that was provided when trying to purchase my new phone I was going for the iPhone 13 But they found something that suited me the most I appreciate it thank you

Love our new att manager here in the springs, Mario was super attentive and had a fix for all my problems. Definitely coming back again.

The store manager, Mario, was very knowledgeable. He was able to explain everything to me in great detail. He was also very patient and took his time to make sure everything was done correctly. I highly recommend this store to anyone who wants to get the best customer service around. :)

Excellent attention from the work team. I visited the store because I needed help with my plan and both the manager and the employee Samuel gave me excellent service, they helped me save money on my account and even I bought them a phone, which was not the intention of my visit. I am very satisfied and happy with the attention they gave me in the store, I will recommend it to everyone I can and of course I will return whenever I need the service.

Did not receive accurate information in the beginning from the associates and the manager. It was critical information I needed to make an informed decision as a customer. The lack of customer service is apparent from management and employees. The only associate that did showed care I believe his name was Sam, but everyone else needs to take care of clients better. I will not visit this store for any of my AT&T needs, I will be taking my business to another store.

My husband and I went into the AT&T store on September 1st and we were taken care of by Mr Steve Rodriguez the store manager and our experience was exceptional . He helped us, answered all our questions and we walked out within an hour with new phones and new service. No complaints at all. We are so happy we changed to AT&T!!😊👍

Friendly staff, small franchise store and they dont have working display phones but for little things its a fairly good place to go to..

Excellent team, very kind and professional. I recommend everyone visit this store if they want to experience a professional customer service.

They shout the door because it was 7pm. at&t website say they should close at 8pm.

Steve and I believe Samuel were great and went out of their way to help! This is a great store

Great customer service and really knowledgeable.

Racist manager, horrible service. First time here the manager wouldnt let me talk to the nice employee that usually helps me. He told me that hes the manager and that the other employee would not be helping me out. Now this time I come with my wife and before i could speak he tells me to get 6 feet apart, we did. When I am about to start giving my info to the nice employee the manger yells at me to sit down. I left and was about to purchase a new phone, ive purchased 6 before.

They didnt recover my old number to my new account, it was my main reason to visit the store, never asked me for my PIN preference they added at their will and never provided it so I had to call back to have it and the account number as well, I had to say my social sec number, he didnt allowed me to have the iPad to type it by myself. I never received the discount for autopay requested which is published in at&t website for my plan.

They had the phone that I wanted! All of the employees were very nice including the Manager!

The Manager helped me get a new phone and it was great!

Hung up on my face, wow...

Went to the store because I was interested in buying a new phone the Manager gave me a horrible time couldn’t even work with him it was like he couldn’t attend me Wouldn’t let anyone else attend me didn’t get the phone wasted my time .

They helped me lower my bill! The manager really pulled through!

Its okay.

Manager is an #$%&. Poor costumer service from Manager

This is the best store ever!

Worst customer service at this store giving by the manager: Very rude person.Changing to T-mobile now ;)

The worst service I have experienced in my life. Thats why people are moving to Tmobile

Its 10:10 And nobody is opem The Store. In The door say opem at 10am And have a lot Costumer outside. If you cant give a great Service on time, dont put this in The door or something like that.

Perfect place!

Fast, helped with phone issues and was a clean place with plenty of places to sit and watch tv etc if there was a line of people

Great Service and honest staff

Great service

A little more expensive than expected, but the manager got the job done.

Great service, no waiting, love the place.

The employees are very helpful

Great service

Not friendly salepersons

Horrible customer service!

Love this At&T store, is never busy

Great customer service!!!

Quite, multiple new phones options. Friendly staff.

HORRIBLE SERVICE WRONG PLACE TO GO TO

Good service

So unprofessional and rude.

Excellent service

Everything was fine. They helped me pick up a new phone. And the Manager is the Best!

The Manager is a heavy man, he treats me very badly every time I get very bad attention from the Manager, very sorry to go to that store Lack of respect And racist

All the employees helped me including the Manager who is very good

Very bad attention from the manager, very rude and disrespect should change the manger, there are friendly employees but he is not at all to see

I was on vacation in Miami and needed a prepaid card for my phone. I went to this store and they treated me very well. I want to thank Nicole and Mario for the service. May God bless you very much.

Steve the managuer is racist and very rude the worst attention of my life

The truth is very good store for the traveler who wants a fast AT & T cell phone line and with papers in your physical address the attention is fast friendly and super coordiales

The best internet I have ever had. I pay 50 MB / s and they give me 60 MB / s all the time. It does not fall during rush hour.

Cellphone store

The best service

Excellent atention

Very good.

Very professional and tremendous fatty care

Super, 5 star

No le recomiendo a nadie este sitio. La deshonestidad con que me trataron, provocó que yo estuviera mas de una semana sin linea telefonica, buscando los motivos del fallo donde no estaban.Mi tarjeta SIM se averió.Desde atención al cliente de ATT me asignaron una nueva tarjeta ya pagada que debía recoger en cualquiera de sus tiendas y al asistir a esta unidad, me colocaron una SIM card del año 2012 inservible. Su objetivo al parecer, era dar por roto mi celular para venderme uno nuevo. Luego, en otra tienda de ATT me informaron de ese fraude, cambiaron mi SIM card por una nueva y moderna y todo volvió a la normalidad.