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Braman Hyundai
2001 NE 2nd Ave, Miami, FL 33137, United States
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Braman Hyundai

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ka
Review №1

Nothing less than 5 stars for Braman Hyundai! Went in yesterday to sign a deal for a lease, the process hassle free and we were in and out in less than three hours. Working with Emanuel as our Sales Associate and Josh in the financial department was the perfect duo. Without a doubt we will return for our next car. It’s evident that this dealership genuinely wants to make their customers happy and prioritizes the customer over all else. I recommend their services to all!

Ai
Review №2

I would like to thank Sherry Louis for her professionalism with the car purchase process. Sherry, wish you the best in your career.

Ma
Review №3

What an amazing shopping experience. I want to give many many thanks to Jesus Araujo. He made the process so easy keeping me informed every step of the way. If you go to this dealer, go see Jesus!

Ni
Review №4

Priscilla + Alan in Finance were amazing to work with. I was very straight forward with my budget + credit score & they were able to realistically give me a lis of cars that would fit within the budget. Priscilla was very transparent, which is rare sometimes from a car salesperson. Often, salesperson will come off as trying to sell the car & tell you how great you look inside of it, however Priscilla was attentive to the special requests I made like the back seats had to go down, and had to be spacious- and was focused on that entirely during our process, she even walked us across to the garage for more options if needed! Coming here was the best decision I made!

Mr
Review №5

Been needing a new car for a while, and Braman came through big time. Ended up with a Genesis G70 and I love it. David Perez was my sales rep and he was extremely helpful. We found something that suits me and a car that I am happy with. Can’t recommend a better experience than I had with David or Braman.

ca
Review №6

Super happy with the service that the seller Juana Cruz gave me, incredible deal with the purchase of my Hyundai Santa Fe XRT 2022. The knowledge and kindness that Juana gave me the assurance that I was in the right hands to make my purchase. 1000% I recommend the sales representative JUANA CRUZ She is the best.

De
Review №7

Drove a down to Miami because I’ve only heard good things from this place and I’m glad I did. Smoothest experience I’ve ever had buying a car. Ian, the sales representative, was extremely helpful and not too pushy. Would recommend Braman Hyundai to any of my family and friends.

em
Review №8

My experience with Braman was amazing! Lucio took care of me by giving me the car, color and interior i wanted! Lucio and Nery the mini cooper manager helped me out to get the best deal possible. process was super fast and smooth with even being a first time buyer. very pleased with Braman! thank you for giving me the car i always wanted!

Ge
Review №9

I had a really nice experience leasing my car here In Braman Hyundai. It was easy and fast the process with the sales rep. Alfredo Bueno. In general, they are so professional and has an excellent environment.

Jo
Review №10

Highly recommend Braman Hyundai and our rep Alfredo Bueno. The experience was fantastic and so is the deal we received on our 2022 Elantra.

Ge
Review №11

Five Stars to the Braman Genesis sales team. Alex, Alfredo and Rafael all went the extra mile to deliver the best deal not only on price but with choice of a deep inventory. I ended up buying vs leasing because the financing was so low my payments are close to same as the lease. This is the 5th Genesis vehicle I’ve owned since 2008 when I bought the first ever 4.6 L sedan.This year I bought the new GV70 Sport Prestige 2.5. My son leased the same model too. We shopped other Genesis dealers and Braman was thousands. That’s right Thousands $$ less than their competitors. This is my 3rd Genesis from Braman. The service department is outstanding and so is their body shop. I highly recommend Alfredo is very knowledgeable! 🌟🌟🌟🌟🌟

Pa
Review №12

Melissa Espinal was exceptional in helping me find the car I was looking for. She made sure I got the answers I was looking for and communicated on a timely manner. I am grateful for her help and her contribution to a fairly smooth transaction.

Bo
Review №13

I enjoyed my visit at Braman Hyundai it was the best shortest wait time ever at a Dealership. I was amazed to be offered a ride by Lyft, since I did not want to wait for a loner which was the best decision because my job was only about 3 miles away. Thank you Gary I enjoyed meeting you and thanks for the excellent service you provide.

Br
Review №14

Alfredo was fantastic! Everything was crystal clear as far as payment plans so there were no questions when we signed the lease. They have no inventory yet he wanted our business and knew we were out of town on a time crunch to get a car and made it happen! The support staff and finance team also made the process seamless!

De
Review №15

I have purchased and leased many vehicles over the years.As far as the sales people I have encountered, some were good, others okay and a few bad. However, no one compares to SHERRY LOUIS at Braman Hyundai!!! I clearly explained to her what I wanted and how much I was willing to spend; all by telephone from S.C. It took 3 phone calls and less than an hour to close the deal. This negotiation was done on behalf of my elderly cousin, Miriam. She went to Braman Hyundai the next day, signed the paperwork, made payment and was out the door. SHERRY could not have been more understanding and accommodating from beginning to end. She is very knowledgeable, professional, personable and honest! Miriam is delighted with her Santa Fe.Thank you SO much Sherry, we give you 10 Stars!Miriam Fernandez and Denise

Ra
Review №16

Christopher Mendez was very helpful throughout the carbuying process. He helped us to get to a reasonable price and helped us even after we had purchased the car. He followed up and made sure that everything we needed was taken carer of. Thank you Chris.

ca
Review №17

I had the best experience I’ve ever had at a dealership in my life recently at Braman hyundai. Berlys took care of me from the moment I asked about the car to the moment I left the Lot. They were efficient, honest & got me a great deal. I left there feeling amazing thanks to Berlys & the finance manager. HIGHLY recommend coming here for anything you need. Will be recommending friends & family. They changed my view on dealerships, will be coming here from now on.

Se
Review №18

Luis Varada was an excellent salesman to deal with. I was super picky about what I was looking for and he was more than willing to hear me out so we could find me the best option. I highly recommend coming here when looking for a new car.

So
Review №19

Jhonny Perez was an excellent dealer. He was very honest, patient, and trustworthy through the whole process. I recommend asking for him if you are looking to buy at this location.

Em
Review №20

Larry from Braman Genesis was wonderful! He was extremely friendly and responsive. He worked to find me the exact color/trim that I asked for. Despite the global auto shortage right now, he did not try to discourage me or talk me out of what I wanted like some other dealerships I visited. He even delivered the vehicle to me at work! Highly recommend asking for him.

Ju
Review №21

Love my Santa Fe! This is by far the best Hyundai dealership! Lucio took great care of me. I had way too many questions and he took care of it all! Highly recommend you speak with him

Er
Review №22

Great price, great service. The easiest car buying experience I have ever had

Sc
Review №23

I recently leased a 2021 Genesis G80 from Braman. My salesman Rafael Carrizales worked hard to find the car that I wanted. It took about a week but he stayed in touch with me and assured me we would find the car that I wanted. And he did. The sales manager, Alex (also very helpful) worked with me on price, They sent me the quote via text and when I went to pick up the car, everything was ready. Rafael is the man.. he will help as much as humanly possible. Be sure to ask for him.

Br
Review №24

I took my car here in July for an oil change and new tires in preparation for a long trip I was making. This is the third time I have been here since moving to Miami and it willabsolutely be the last now. I have owned nothing but Hyundai’s and always had excellent service with Hyundai up until now. The first issue was my service rep Jason trying to tell me I needed a $800 30,000 mile service despite me already doing the 30,000 mile service months prior and my car being at 37,000 miles.I should have known then this was going to end well. I mentioned my brakes sounding a little squeaky when dropping my car off and within two minutes of looking at mycar Jason told me I needed new brakes and rotors. Not knowing better myself and wanting to ensure a safe drive I said okay fine. This was where things went from just not good to bad. Apparently when the rotors were cut and resurfaced they were done incorrectly. I found this out when I started my trip and got onto the highway to find my car shaking terribly every time I braked.This has never happened in mycar ever before. By the grace ofgod I made it to Virginia and immediately dropped my car off at the local Hyundai here. They informed me that the guys in Miami completely destroyed my rotors and nowI was once again paying for brakes and rotors. I wouldn’t be writing this review had the service manager Alex responded to mymultiple attempts about this issue, however now I have no choice.Things happen, mistakes are made, I get that. However, that doesn’t mean mistakes shouldn’t be made right. Braman Hyundai owes me for the damage they did to myvehicle and yet I can’t get a response even. As a loyal Hyundai customer for life this is incredibly disappointing. I will remain a loyalHyundai customer but take it from me, DO NOT use Braman.

Ma
Review №25

Sergio Rivera was truly helpful and very professional during my visit yesterday to the Service Dept. at Braman Hyundai. He went out of his way to help me out with my car service. Once again, thank you Sergio for being such a great service rep. You’re the best!!!!!!!!

Kr
Review №26

Ian Ramirez is the absolute best! We were accomadated and drove out in a used car that was basically brand new!! He goes out of his way to make sure you feel like family. Ill be going back to Braman for any future car needs and would recommend to others.

Je
Review №27

From making the appointment to the dropping off the car all seamless. And Gary my service rep was amazing as usual.

Su
Review №28

Vasco was the BEST! Vasco, Luis and D made my experience fantastic! In spite of not going through with the deal, because of a decision on my end, they were very respectful, helpful, and I would go back to them in a heartbeat.

Sa
Review №29

Upgraded in October 2021 to a new Genesis G70 . David Perez was the best in the seamless transition and nothing but 5 stars for David and Braman Hyundai

Ap
Review №30

Oscar Navarro and Allan were very helpful in lowering my payment when I traded in my car.... I was looking for something very specific and they were able to find a vehicle that worked for me and my family while lowering my monthly payment. Im definitely glad that I called the store that day and they were able to make something work out.

Ko
Review №31

Inquired about a car from an online ad Vasco reached back out to me and we arranged a test drive. Impeccable customer service. He was transparent and fair. Anyone in the market feel safe going to Braman Hyundai and even more confident dealing with Vasco DeSousa

Va
Review №32

As far as the work done to my car I have no complaints, but Jason Raffo, the person assisting me through my services was quite unprofessional. He continued to make advances and inappropriate comments even after I declined and expressed I was not interested. It is unfortunate to have to write a negative review because the work on my car was great, but I believe it’s important to do so because I would hate for another woman to have the same experience in the future. I believe a conversation needs to be had with this employee about professionalism and what kind of conversations are appropriate to have with a client retaining your services…It was extremely uncomfortable for me and I hope your company is able to address this issue so it doesn’t happen again to someone else. I came to you for a service, not to be harassed. Thank you.

Mi
Review №33

My salesperson listened to my wants and needs. I told her I wasn’t there to waste her time nor mine. In no time I left with a new beautiful SUV. She is courteous, efficient and very professional. Not only do I recommend to go to Braman Hyundai, but you need to ask for Juana Cruz!

Ro
Review №34

Last year I went to Hyundai to get my first car and Rafael Carrizales was so helpful that when I wanted to get my second car last month, I didnt doubt to contact him again. He is an excellent professional, committed to providing the best possible service and to helping customers like me make the best possible decision. His customer service is outstanding not only because of his knowledge but also because he can understand and empathize with customers needs. If anyone is thinking about buying a Hyundai car and wants to have the best and the most reliable experience ever, ask for Rafael. He will wait for you with a smile and he will be ready to help you with whatever you may need. Thank you Rafael for your help, your time and your disposition.

Ve
Review №35

Just leased a brand new Genesis G70 and I couldn’t be any more pleased with my experience at Braman. Alfredo B. has helped me in the past and as always gives his clients EXCEPTIONAL service. He’s thorough and is always available to contact whenever you need him. The rest of the staff that took part in my deal was amazing as well. Zero complaints whatsoever

Ma
Review №36

Just got a 2022 Veloster N. I received the best service from this dealership than I ever have from any other. Staff was friendly and attentive. Manuel, salesperson, was more than willing to help with any issues or concerns I had about my new vehicle. I felt secure that I was getting the best deal and no hidden fees would be applied. It was the best service I could ask for. Definitely recommend!

Le
Review №37

Our experience at Braman was not going too good until we were approached by their sales associate Jessica Hernandez. From the moment she offered to assist us the transaction was smooth sailing even thought we were the last customers out the door. She was awesome and if you are looking for efficient and outstanding customer service then she is your girl.

Ke
Review №38

The past two times I came here for service it has not been a good experience.First time: They call me and tell me my car is ready. I show up, they tell me its actually not ready, it still has to be washed. I told them not to wash it because I had to go. I then had to wait 45 minutes to get my car... Literally 45 minutes.I completed the survey they send you afterwards and asked to speak to a manager but never received a call or voicemail.Second time: I show up to do an oil change and they want to charge me because I am over the mileage by 1,000. I was not aware that my oil change would not be covered if I didnt do it within a certain mile range. I called the Service Manager, Alex Herrera who had a not my policy, not my problem kind of attitude.Based off my past two experiences and a few other things, Braman Hyundai Miami has lost a customer.

Jo
Review №39

The experience of buying my Mercedes here was great, so much different than what I encountered at other dealerships. Cristian, the salesman, went above and beyond. Thanks

Al
Review №40

Luis Varada was pretty much the perfect dealer to deal with. In fact, thanks to him I will bring my fiancee to buy her car here as well ASAP.I feel repulsion right away when dealers push too much to buy cars I am not interested, but here was like such a wave of fresh air.Omar (financing) too was very helpful. He went above and beyond to ensure a great buying experience.dThank you Luis and Braman Hyundai for such pleasant experience. And I love my Hyunday Sonata Hybrid!

Jo
Review №41

Very pleasant experience with Braman Hyundai. Was helped my Chris Mendez and he made sure to make the process quick and easy for me. He helped in all aspects from getting the car cleaned to all the fine details of removing the plastic from the car. He explained all the features of the car to me and even reached out after I was already home to make sure that I didnt have any other questions. Definitely recommend that you work with Chris if you get the chance and I just want to say thank you to him for helping me with my car buying experience.

An
Review №42

I submitted a feeler for a Genesis G70 and within minutes I received an email and text from Damian. The conversation was always cordial and I received quick answers to all my questions. Once at the show room, everyone was masked up and socially distanced. Damien explained everything up front and found the exact car I was looking for. Once the decision was made, worked with finance to complete the transaction. The whole time with finance was textbook transparency and a breeze. The deal is one I am super happy with. I wish all car buying experiences were like the one I experienced with Damian and Braman.

R.
Review №43

I recently leased a 2021 Hyundai Sonata from Braman Hyundai. I came in to see the vehicle for my daughter and was met by Juana Cruz. She listened to the specifications I wanted in the car and she was immediately able to locate one and deliver the car the next day within the financial parameters I requested. Application, financing and delivery went very smoothly with as much as possible done remotely. I would definitely recommend Braman Hyundai and please ask for Juana Cruz when you arrive.

Da
Review №44

This place is horrible. 2 weeks ago I scheduled an appointment and I go in and they told me I didn’t have an appointment. So last week I scheduled a second appointment for 10-06-2021 @ 9:30am. I get there hand over my car and 2 hrs later I get up because I noticed my car was still parked where I parked it 2hrs prior. I go over to ask if the car was ready? They told me we didn’t know you were here….. are you kidding me ? I been sitting around for 2 hrs and my car was not even worked on. The only reason why I brought the car again was because it’s the nearest from my office. Never again! Take your business elsewhere!!!

Al
Review №45

Jesus P. was my salesman and he was excellent. Took his time, explained everything about the vehicle and my different purchase options, even delivered the vehicle to my home. Great experience all around and loving my new Genesis G80

Cl
Review №46

I worked with Larry Fernandez at Braman Hyundai. He was exceptional. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better experience.I would recommend them to anyone who is looking for a car.

Da
Review №47

Went in today knowing what I wanted, and walked out with a much better deal than I thought I would get. Dont hesitate. Walk right in, ask for Edwardo Calderon. Honest and dependable... in a car dealership, you cant ask for more. Youll feel like its a relative getting you a deal you cant get anywhere else. This guy knows it all. Highly recommended and wouldnt go to anyone else. Customer for life. If you need a reference, hit me up. Ill let you know how my experience went, and Ill send you his info. Ig: danielgomez2

ci
Review №48

Came in to take care of re-call brake issue and was assigned to Jason Raffo. As a customer service professional for over 25 years, Jason was excellent all the way around! He explained everything to me in such a way that i decided to get my front brakes replaced and come back for more work to be done at a later date. I typically dont take my cars to the dealership for repairs because often times, its less expensive to have car repairs done elsewhere. Jason may have restored my faith in dealership repairs! 5 out of 5 stars for Jason!

Yu
Review №49

Best place ever to get that low payment and no 4/5hour waits. Went in and was attended by Juana and it has been the BEST EXPERIENCE EVER on getting a new car.

El
Review №50

I purchased a car from this dealer and my sale associate Paul Guelmes was fantastic! Paul was honest, fair, knowledgeable and quick with his service. Paul handled everything from start to finished. It was a great experience overall with Paul and he was a true professional.

Jo
Review №51

Just leased a 2022 Hyundai Sonata that I absolutely love. Pablo was a great salesman and helped me tremendously with the leasing process. Huge thanks to Pablo!

Ja
Review №52

Fast, Easy and painless. In less then two hours I was driving my new Hyundai Tucson. From sales person to finance everyone was professional and honest. At no point did I feel like I was being tricked or pressured to make a deal.

Jo
Review №53

Jesús (and the rest of the team) was extremely helpful and honest throughout the entire process. I didn’t have to haggle with them, and never felt like I was being given a bad deal. They were upfront, honest and patient and even were able to give me the car two weeks early! Highly recommend them, and especially Jesús, to anyone needing a car!

Th
Review №54

I called Monday, Tuesday I walked out with the new car! Just like that. Super happy with my new Hyundai Tucson ♥️. Special thanks to my salesperson Mark Correa, make sure to ask for him! It was about time I let me go of my old truck.

Vi
Review №55

I worked with Mr Emilio Pollato from the get go he was very helpful professional and willing to work with me without pressure despite de fact there are not cars. He found me the car I wanted. Called me when the car had arrived. Save Me the car. and the day I purchased I all went very smooth. I will buy from them again and from Emilio

Ro
Review №56

I had a great experience leasing a car at Braman Hyundai. Justo Toledo took care of me and my wife like no other salesman. Also, I wanted to congratulate Pedro Roman (general manger) for putting his magic touch on the deal we had. Excellent experience ! Thank you guys !!

Ro
Review №57

Let me first off saying, SHERRY is a MUST when your in the sales department whether purchasing or leasing! She was very attentive, straight forward, and knowledgeable about all the models of the cars when asked a question. She made sure I was satisfied throughout the whole process. The whole leasing process I was in and out and walked away with a brand new Hyundai sonata 2022!! You will not be disappointed with the car nor her service. So glad I had the privilege to work with her!

ar
Review №58

My service representative, Gary always makes sure that my experience is positive. He keeps me well informed throughout the entire process.If I buy my next car at Braman, he will be the main reason.

Jo
Review №59

Excellent service provided by Jason Raffo and team. They truly take the time to look at the issue and identify the problem. I was able to get a loaner in record time.

ba
Review №60

I recently bought a Santa Fe 2020 from Braman. The service rep ( Chris Mendez ) provided exceptional service throughout the buyout process, and made it all fee very seamless.

Bi
Review №61

There are no words to say how much gratitude and thanks I have to the Braman team. Long story short, I was placed in a bad deal from a previous dealership which had left me upside down on the car that I was financing. If it wasnt by the steady help of the associate, by the name of Ian, who helped lower my monthly payment and get me out of the mess that I was in, theres no telling how much money I wouldve lost if I didnt go to the Braman team. I also want to thank the Financing manager who was of great help as well. All in all it was a great experience and everyone was truly professional.

Br
Review №62

If you want a hassle free experience Go in and ask for Sherry! She was very attentive and worked out an awesome deal for us! She answers all of your questions and really makes sure youre taken care of!

Ry
Review №63

Larry Fernandez in sales made the whole process a breeze and went out of his way to make sure I was taken care of even after purchasing the car. 5 Stars all the way!

Gi
Review №64

We were looking for a new car and tested several choices out there. We were very interested in Hyundai since they are doing beautiful, high secure, and reliable cars recently. We gave Braman the opportunity to serve us and Manuel Rodriguez was our big guy in the process. We can say that the experience was awesome, fast and as expected. I’d really recommend them. Thanks Manuel, thanks Braman!

Ri
Review №65

If youre looking for an amazing car and phenomenal service, this is your place and Chris Mendez is your guy! This was my first auto purchase, which made me a little worried, but Chris service quickly eased my worries and made it into a worthwhile experience.They were always up front with the prices and didnt have any gimmicks. Both him and Allan went above and beyond to make sure I got the best deal possible, even after I left the dealership! They even put a bow on my car so I can take pictures with it! If that isnt top notch service, then I dont know what is! Im so happy I chose to get a car at Braman Hyundai and if you go here, Im sure you will be too! 10 stars all around!

Gi
Review №66

Oscar Navarro and Alfred were very helpful during my vehicle search. Oscar was able to understand what me and my husband wanted, and suggested the perfect vehicle, and he even delivered it to my home, and we enjoyed a family dinner. I would definitely recommend Braman and Oscar.

Da
Review №67

I am very disappointed and sad. I waited for a few days to cool off, to write an honest review about my unpleasant experience and wasted weeks! I just moved to Florida, I a new driver and I wanted to lease a cheap car because I spent a lot on money on my apartment and furniture, etc.So, the initial deal I got was $500 -first month and $281/month till the end of the lease. I had to wait for Hyundai Elantra for 2 weeks, I agreed. The day I came to the dealership, my agent wasn’t present. Another agent took over and he said, now it’s $309 per a month because you credit score went down. I was very surprised because I got an email that my credit score went up from 724 to 743 recently. However, they explained that it’s a different system etc…and gave me the report that shows - 689. I decided to call my bank and/or my uncle so he can co-sign, I just didn’t want to make any decisions when I am sad and confused (I never leased a car before) I asked for a couple hours to think… it’s not much to ask, in my opinion…. Well, the agent was very rude to me when I explained him the situation. I am attaching our conversation with this review “I can’t believe that you didn’t get a car over 30 bucks” what are you going to do? Keep renting ? That’s not smart decision” your car is sold don’t worry anymore”- after 10 mins…I was treated as second class citizen. I don’t deserve it. I ll talk to my lawyer about this situation because not having a car costs me money, not mentioning that my feelings were hurt.Thank you for reading.

Ni
Review №68

Jessi Hernandez is my new 2022 Kona and she is an exceptional professional at her profession. She greeted me at the door and immediately addressed my concerns, I originally was there to test drive a Palisade, however, I ended up purchasing a 2022 Kona. The entire experience was amazing. Jessi made the experience painless and timely. Her knowledge of her trade is exceptional. I was impressed to the max. Jessi is an asset and ought to be commended for her professionalism and dedication to make her customer satisfaction and work ethics. Kudos to Jessi. I have been a loyal Hyundai customer since 2011, and now I am a True Blue Loyal customer for the rest of my life. Thank you so much and God Bless you. By the way, my name is Niurka Esther Torres

Ch
Review №69

Very happy with the car buying experience here at Braman after a terrible time with a competing Hyundai dealership across town. Luis Verada was very friendly and knowledgeable about the vehicle. Both he and the finance specialist did everything they could to help and earn our business. At the end of the day, we were able to lease a vehicle with a better trim package than I originally looked at, and for a *lower* price than their competition. You just can’t beat that. Thanks, Braman Hyundai team.

Yu
Review №70

I went in with my mind made up of which car I wanted and walked out with something newer and much better! I was helped by Ian Ramirez, he made sure I was comfortable through the whole process, never did I feel pressure into getting something I didnt like or want and he explained all the cool features of the car and any questions or concerned I had were addressed! Super happy with my experience and his professionalism!

Ir
Review №71

I had a great experience with Oscar Navarro. He helped me and made the process so smooth. I love the car I got a 2018 Elantra GT. I definitely recommend him and the dealership.

Do
Review №72

The Sales and Finance Managers were exceptional. Truly made our purchase a memorable experience. The salesman was okay at first then the situation deteriorated. The cleaning of the car was below par and had to be done three times. That being said, we will be purchasing another car possibly this weekend.

am
Review №73

Everyone is so nice and so professional! I just went for my 1 year service. I was told it would be 1 hr 30 min and my car was serviced in 1 hr 15😍… car is clean and running well… thanks to everyone at Braman for taking such good care of me and my beautiful Kona.

Mi
Review №74

I recently bought a 2020 Elantra in the pre-owned department and Jose Velazquez was great! The service was great, upfront with all the information, the paperwork was hassle free and the overall process was smooth. Jose also was available to take my calls to answer any of my many questions. Overall very satisfied with the purchase process and service.

Ch
Review №75

They make you buy their services as necessary to get the credit approval, ran 4 credit reports without my consent destroying my credit (9 total), and they disappear after you sign the contract.Finance consultant you never reply my multiple emails, every time I call you are on vacations or just left the office, or not arrived yet.I was told I could cancel my $3,200 service after the first payment, necessary for the loan, and here I am, 5 payments later and cant even get a reply from him.You didnt even sent me the documents related with the SERVICE CONTRACT (FIDELITY WARRA SVCS). This line is all the information I have.Youre the reason why people hate dealers!!! Ill never do business with you ever again or recommend you to anyone.

Da
Review №76

Oscar Navarro was very professional in his approach to share information with me during my vehicle search and guided me towards the deal that made most sense for my situation. He wasnt pushy and he respected my decision to leave and give it some thought... I would definitely come back and send people to Braman for future purchases.

Pa
Review №77

Absolutely LOVED my experience here! I walked in, not sure if i would be able to get a decent car because of my credit, hoping that i would find something within my budget with a low monthly payment. Chris worked with me and was so patient showing numerous cars and helping me find the best possible option. If you are going in person to check it out, recommend him 12/10! My expectations were beyond exceeded! I left there with my dream car, and the team was able to accommodate my specific needs. Staff is extremely friendly and they even offered refreshments to my family and I while we waited. Definitely my go to dealership!

An
Review №78

Thank you Paul Guelmes for all of your help and kindness. We love our brand new Hyundai Accent!

Da
Review №79

If i could give this place 0 stars i would. We brought our vehicle for a safety recall, when one of the employees started HARASSING my husband and questioning him about where the Hyundai was from and so on and so on. After HARASSING him for an hour, and my husband asking where he needed to park the vehicle for the inspection this man tells him “oh I’m not a mechanic” like what. Anyways after harassing and making my husband waste his time, my husband was able to drop off the vehicle and went home to come get it later. When we came to get the vehicle there were some people who are like the valet i don’t even know but let me tell you, HORRIBLE CUSTOMER SERVICE AND EVEN WORSE ATTITUDE. Thankfully the recall was done, so neither my husband or myself have to be back here dealing with these people. Do yourself a favor and go to another place.

En
Review №80

This is the best place to buy a car in Miami, fast, easy negotiation and excellent customers service, Juan always do amazing work !Thanks Braman .

Ma
Review №81

Beyond amazing service I used to go to the Doral location but this location is far better from every single point!!

ci
Review №82

I want to thank Gary for always being an exceptional service agent. This is my second vehicle from Hyundai/ Genesis and Gary has a lot to do with this. Part of owning a vehicle is dealing with service department. Gary makes this part a breeze!Thanks Gary

fe
Review №83

The staff at Braman Hyundai did a great job. The gentleman that worked with me, Sergio Rivera was very knowledgeable, the waiting area was ample and clean. Was able to get some work done. Highly recommend them.

Le
Review №84

The nature of my work limits me to conducting as much of the car buying experience online. This dealership was the second of three I talked to regarding the purchase of the specific model and trim I desired, which was limited in stock. Like the first, they proved incompetent with online interaction. They promised that once the deal had been finalized, they would secure my vehicle until my schedule allowed me to pick it up. This sounded enticing but was ultimately irrelevant. I had reached the point just shy of sending my bank information, when the dealer called me up to inform me that the vehicle had already been sold. Apparently, he had never previously verified if it was actually present on the lot.I eventually did get my desired model and trim, but in my desperation fell prey to the unscrupulous business practices of the third dealer. I was overcharged an obscene amount. Suffice to say my experience with Hyundai dealerships has been downright miserable and depressing. I WILL NEVER PURCHASE A HYUNDAI VEHICLE AGAIN, solely based on my experiences with their dealer network.

Yo
Review №85

Needed a lease went to Braman Hyundai got all the help I needed and the car I was looking for thanks to Juana Cruz excellent service.

Fr
Review №86

The buying experience is okay but once you sign the papers they really don’t care anymore. They said they would take care of getting my tag and ship it to my address . It’s been a month and I’m still waiting. I’ve called multiple time and the sales person is never available . I understand they’re busy but no one bothers to return my calls or at least send me an email. Whatever questions or issues you’re on your own.Saying they have terrible customer service would be an understatement.

Ja
Review №87

I purchased a car with Manuel Rodriguez salesman great person very truthworthly i would definitely recommend Manual to anyone who need a car ....If I ever purchase a car again I would go to Braman Hyundai.... and ask for Manuel Rodriguez....They are straight forward with price and car payment...

Fe
Review №88

Went to braman hyundai today on 20 st and 2 ave because I was looking for a brand new car. For starters, all that people that work there are super helpful in helping you choose the right car for you.They help you chose the best brand new cars for cheap and affordable prices and special thanks to Juana for being super helpful,nice, and lastly super positive.

Fe
Review №89

Had a great experience getting a sonata at braman Hyundai! Luis H and Alfredo were very helpful and the process was super quick. Thank you!

Ne
Review №90

Awesome Service and we got all the help we needed from Juana Cruz she helped us all the way.

Ne
Review №91

Outstanding experience in this dealer, Ian Ramirez went above and beyond to help us out to reach the best deal, thank you so much Ian

Fr
Review №92

I recently leased a Santa Fe 2021 from Braman Hyundai. The team is wonderfull. The service rep ( Jessi ) is an excellent professional and she provided me exceptional service. She helped me a lot and she made sure to make the process quick and easy for me. I recomend this dealership.

ol
Review №93

Jesus Araujo is the best ! he work hard for my family needs, he explains us every detail, I am super happy with my new car 1000% recomended Jesus Araujo

Ch
Review №94

I just leased a Hyundai from Sherry Louis and I must say it was the most pleasant car buying experience I’ve ever had! Not only was she very knowledgeable about the car, but she was also very responsive as 90% of the deal was done over the phone. When it came time to pick up my car, all of the paperwork was ready and I was in and out of there in 30 minutes; the process was seamless. I would highly recommend reaching out to her if you’re considering buying/ leasing a new car.

Ch
Review №95

I just bought a car here with the salesman ÉRIC Olguín and it was a great experience, it was a fast and smooth process he was on top of everything, I’m very satisfied

An
Review №96

Best service ever!!! Extremely professional and attentive! We were looking for a car for a month, had to deal with different Hundai and this one was the best one so far. They delivered what they promissed. Larry Fernandez was our contact, super professional and polite! Thank you!!!

El
Review №97

Best experience buying new car, Jesus Araujo its the man honest and he answer all my questions very professional of the beginning to the end of the sale, fast 2 hours I was driving a new car 2022...if you need to drive a new car in minutes go and ask for Jesus, thnx bro...see you next buying for sure.

Na
Review №98

Our sales person was Berlys Gutierrez. My husband and I had a great experience with Berlys, she made the whole transaction smooth and easy. We really enjoyed working with her. Thank you Berlys

Fl
Review №99

Mr William Minaya was extremely professional and kindly .The same with Alfred of finances was great too!!They gave me all the tools and good energy to buy my car.I’m so happy and great full.Thank you so much!

la
Review №100

Hector at Brahman Hyundai was amazing. I was throughly pressed with his professionalism, attention to detail and making sure we had a smooth car buying experience

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2001 NE 2nd Ave, Miami, FL 33137, United States
  • Site:https://bramanmiamihyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website-link
  • Phone:+1 786-623-4261
Categories
  • Auto parts store
  • Auto body shop
  • Hyundai dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday: