I have been taking my Nissan pick up truck to Goodyear for oil changes, wiper blades, brakes and new tires. I also took my sons car there for tires. ‘Richard, Dixson, and everyone there has been fantastic. They are always there to address any issues or to answer questions. Most importantly I do believe that they are very honest. One time I took my truck there for service before taking a long road trip and they told me that everything looked great and there was no charge. That has never happened with any other mechanic. I highly recommend them

Very satisfied customer!! I recently visited the Good Year store at 9001 South Dixie Highway because my tires were low on air. I had the pleasure of having Dixon Zuniga assist me with this. He was very courteous and professional when I walked into the store and proceeded to take care of the low pressure of the tires. I highly commend him for being sohelpful and nice.. I definitely recommend him and will always go back to his store.

The Goodyear business on South Dixie Hwy in Pinecrest, Miami is highly recommended in my opinion.My experience there with the staff, Richard, Dixon and their head mechanic was of honesty, transparency and professionalism.Reputable honest business establishments are difficult to attain, nowadays- unfortunately.I will be returning and advising friends and family to inquire about their services.

I called early this morning and immediately got someone on the phone. Richard was understanding and helpful throughout the entire process. It was quick and easy, great service. He turned my day around.

Alex in the front office is great, very attentive and great attention to detail. Mike, the mechanic did an excellent job, my splash shield had cracked and had some screws missing, he was able to use the fasteners I did have and arrange them to hold it better so it wouldnt flap around, nice to see mechanics going the extra mile. Great service, Thanks ✌🏽

Great customer service. Highly recommend 👌

Alex met me as I barely made it in with my tire losing air from a nail. He quickly ushered me in and set his team to work. I watched him provide a chair to a patron who chose to sit outside, and provide me with exceptional customer service. I can not rate him abc his team high enough!

Best GoodYear location to bring your car to. Service is very good, professional and quick! They’re always ready and open to help when you have an emergency with your tires. Two thumbs up!!

I’ve now been to this Goodyear service twice over the past two years.Alex has been the most professional and courteous person I’ve ever met.Plus Goodyear follow up and services have been second to none.Very satisfied!!!

The Service Manager Richard has helped me fix my car for years with fair prices and the best service in town! I even moved my service center of choice when he was promoted to a new location and I know you will be as happy a customer as I have been for multiple decades!

I very seldom (if ever) write reviews, but this specific time it really deserved for me to do it. My experience at this Goodyear location but specially with Richard Manso, the Store Manager was FANTASTIC!! Richard is a PRO. Extremely satisfied with his service and professionalism. 100% and A+++ Thank you Richard!

Richard provides the BEST customer service always! We have been going to him for years and he never disappoints! Thank you for all you do!

My husband and I use to go always to Good year and Richard Manso always offer an outstanding service.

I have been going to this particular store since January of 1987.Have had good experiences through the years, however, Dixon, Team Leader, and Richard, Service Manager, are the very best managers I’ve experienced here by far. I congratulate them and Goodyear for these truly exceptional guys!

I took the time to make an appointment for 1pm on Saturday July 10th. It was for a break job. I got to the shoot at 12:30. I was told it would take about 2 hours for service. At 3:30 I was asked what car I had. Then was told what was wrong, the paper work was just sitting there. Then I was told I would get a discount for sitting there all day. I was the last customer to leave at the same time the shop closed. I will not be taking my business there again. Still wondering why they have an appointment system and not honor it.

I found their service to be great. I had a flat tire, and they provided great service with constant communication. They are a great shop, and I would recommend them to everyone. Alex and Richard provide excellent service.

One the most honest mechanics in MIA. I usually deal with Richard but everyone is actually really nice and good when it comes to cars. I have a general knowledge about cars and I can’t tell they don’t try to up charge me or up sale any services.

Amazing service, Richard was excellent very courteous & tremendous people skills. The service to my vehicle was completed within the time that Richard provided.

Dixon generously filled up my truck tires at no charge. He was very kind and didn’t ask anything from me to help me out. I’ll be going here next time I need service

Dixon Zuniga is a asset to your company he went out of his way to accommodate me, i will continue to take my cars to him!!

The Goodyear store 9001 South Dixie Hwy Miami does a great job and I wanted to especially commend the service manager Richard Manso and the store manager Dixon for great customer service. In today’s world it is difficult to find such a great business that understands how to develop relationships with customers. Jon Goldman.

Great service and great staff. Richard and Alex were extremely helpful and made sure my car was ready on time. Affordable prices and the staff is honest about what needs to be done to your car. I’ve referred a few friends!

This was arguably the best experience I’ve had at an automotive repair shop. I called earlier in the week and spoke to Richard so when I went in on Saturday morning and was explaining to the gentleman my issues, Richard was right next to him so he jumped in and took over. He remembered my name, the model of my car and what I was there to have done. Richard is a master of his craft. Don’t get me wrong, all the service writers and the technicians were superb. Extremely professional. But Richard (who is the service manager) was the one helping me. He told me how much it would cost in advance, how long it would take and then brought me out back to show me I also needed a new caliper. He was very understanding of my budget and although at first I was trying to cut corners, he was able to do the complete job the right way as well as keep it within my budget, and had it all done by the time he said it would be. It only took this one visit and they’ve made a loyal customer for life out of me. I will definitely be recommending this shop to anyone looking for a place to bring their cars.

Such a great service I had at this location. I was traveling from SC thanks Dixon and Richard for all you did for me... they are so kind and friendly. Thanks for make me feel part of the goodyear fam.

I had an awesome experience! Early in the morning I noticed a flat tire on my car. I called and they were able to help me right away.Friendly service and clean work shop. Never had a better experience anywhere else.

Great people to do business with! Special thanks to Service Manager Richard Manso for getting my Honda Civic back on the road. And I am grateful for his honest assessment of the work needed to keep my car maintained and running safe.I am so glad I found this great service center!

Found out about Goodyear Pinecrest after going through an issue with Goodyear Coral Gables. Dixon answered the phone and resolved my issue of seeking the exact tires I wanted for my girlfriend’s vehicle. Dixon didn’t find excuses nor try to upsell me with tires I didn’t need like the Coral Gables location. Once Dixon called me to let me know the tires arrived, my girlfriend and I arrived to the actual store. That’s when I met Richard who took over from there. He was aware of what I wanted and my conversation with Dixon. Took possession of the car and about an hour later, it was ready. I’m super happy with the tires and most of all the service provided by the crew at Goodyear Pinecrest. Especially with Dixon and Richard. It’s great knowing my girlfriend is rolling around with four new Goodyear tires with the added road hazard protection plan. Thank you Goodyear Pinecrest.

Excellent service. Very nice people with positive attitude. !!!

Every time I come to good year I get treated with the BEST service ! They treat my whole family with kindness and very efficient. Thank you guys !!!!

Richard and his team are wonderful. So incredibly kind, knowledgeable and just a great environment of energy to be around. I am so grateful for their care. Came in at 415pm with two nails in one tire and I was out by 5pm! They were happy to help!

Service was superb, friendly, attentive and honest. Prompt attention and very kind service people. Originally from Pinecrest and back visiting, we rented a car and got a nail the tire. We immediately went to our old familiar Goodyear, where the crew fixed it in no time. When we checked out, we were shocked that there was no charge. This kind gesture was so unexpected and something we will always remember. Thank you for making our day!

Let me tell you... buyer beware! I came in for a normal puncture of the tire. You would think these people would know how to identify a leak and unfortunately they don’t. I had to then come back the following day to find out apparently the punctures were not identified correctly and then being asked to pay for a new tire. When I talked to the manager, he flat out told us “he’s in the business of selling tires”, which makes all the sense in the world. I actually had to sit there and identify where the puncture was with the technician, as if they never even notice from the beginning. I’ve never written any kind of review of this magnitude and I will tell you I will never come back here again!!!! Come with your own magnifying glass if you even consider doing business with these people. The place remains empty most of the time and for a reason!! Find somewhere else to go!!!

Pursued a vibration problem with my new tires and replaced all four tires again. Also found calipers in the brake system were failing in the rear. Really appreciate the extra effort these guys go to to please their customers. Both Richard and Dixon are the greatest!

Customer service was excellent. Work was done on time.

I’ve been coming to this goodyear for a long time now. They’re guys you can trust. They are honest, sharp and kind. Fast too. Richard is awesome. So is David.Thanks so everything.

Amazing service today! I stopped in because of an issue with my tire and it was handled with class. Rich, the service manager, was impeccable with his service. They have now gained a new returning customer.

I had the experience to meet Richard Manso many many moons ago and have followed him from Goodyear store to Goodyear store in Miami. He looks out for my needs and treats me as a friend more than a customer. I am not alone in my thinking. I witness it while waiting for service from all who come in and know him and those who dont leave with a new friend. You go Richard.

I just wanted to give a 5 star review this location they’re best customer service team, from the Manager to the mechanics, I’ve been coming to this location for years and always is the same awesome service and employees always willing to help, today I went because my tires need air and they help right away . I’m a very happy customer thank you

Alex provided great customer service!

I Had a Great first Time experience because of Dixon Zuniga! Welcomed me in the store and helped me right away, on Top of everything they were right about to close and he said he would still help! Amazing customer service! 5 Stars for sure!!

The guys at Goodyear, including Richard and Dixon, are the absolute best. They have helped me in a pinch, always doing their best to provide fair pricing and a quick turnaround. They are honest, efficient and always make the experience seamless and easy.

Was asked to wear a mask because of corporate policy. Well in FLORIDA DeSantis has another opinion. So this is a deserved 1 Star. Wish it could be a Zero!

This location has never let me down. Richard, the service manager, is an expert at what he does and has helped my family and I on numerous occasions. I trust this Goodyear completely and will go to them always.

Nice clean good service

I’m very hesitant about taking my cars to any service center. In Miami it is hard to fine quality work . Dixon and Richard are an absolute pleasure and true professionals.I have found my new go to service center thank you for the awesome service and the exceptional customer service

My man Dixon was very helpful and got me in and out of there. Very professional staff and technicians. Highly recommend.

Always have great customer service at Pinecrest Goodyear on US1.

Great service and very fast. Came in with a nail in my tire was in and out in 30 mins max. Very friendly and helpful

4 Marathons, two had tread seperation within a year and a half of each other. Goodyear was able to pro-rate and replace all the tires, even the two that had not blown yet, with the Endurance trailer tires. Super satisfied and much more ease of mind as I prep for my Miami to Pigeon Forge trip.

Excellent service at this location (9001 S. Dixie Highway!) All team members are very friendly and do exceptional work. I trust them here!!!

Always get incredible service here, everyone from the managers to the crew working on the vehicles are amazing. Dixon is the best and will go above and beyond for the clients.

(9001 South Dixie) Excellent service, professional, friendly, honest people. I have been going here for last 5 yrs. will recommend for anyone.

Excellent service, especially by Mr Dixon Zuniga. The whole staff is consistently very professional, friendly, and helpful.

I went to get some new pair of wipper.And this guy came to my car right away to take care of me. His name is Dixon Zuniga. I don’t even know he was now the new manager. I usually go there cause is very close to my aptHis service and attention to me was extremely excellent cause I asked him if he can install mywipper and he instantly without thinking said yes. Nice service from him.

Great services, very proffessional staff. I will highly recomend this place at dadeland goodyear.

Great service !! Welcoming and Friendly with Competitive Pricing. Dixon, and his team, are motivated to excel at their job.

Richard and everyone at this location, are always so nice and helpful, and a pleasure to deal with.They work with you to make this process effortless, and they do a Great job!Great customer service!

Absolute Horrible Experience! I take my truck in for a puncture in the middle of the tread. Which was supposedly fixed. I return to the store because the tire still leaks. Then Im told there is a pinhole leak on the edge of the tread nowhere near the side wall. The manager tells my wife hes in the business of selling tires. Given that comment Im sure that pinhole was done intentionally to sell another tire. Then Im told patching the tire is a courtesy. No it is Not! It is part of the purchase agreement! In Writing! Plus they refused to place a patch. I would not do business here again.

Went to get 4 new tires today for my truck, great price and excellent customer service by David Campbell, great guy, well informed. If you need good pricing and service make sure to contact him

I have been coming to the Pinecrest location for years. Richard and Dixon have always provided great service and I always look forward to coming in and having them take care of my car needs.❤️

This has been my go-to auto mechanic shop for years. You can trust the work. They dont oversell you. Love the free tire patches.

Dixon Zuniga is very knowledgeable and very profesional, a great asset to the organization.

Great services,changed tires,and for 24000 miles free rotation,and free alignment

The best service I’ve had at a mechanic. They immediately solved the issue I had and where forthcoming about any issues I inquired about. As a femme, I actually felt comfortable in a mechanic shop for the first time EVER and will continue to service my car there.

Tech unplugged my dash cam before test drive which was unusually long. They only have one senior experienced tech. Nice managers but be careful specially with higher end cars...

I have to say that after visiting Goodyear in Pinecrest with Richard and his team. I will be returning back because of their details to solving issues, customer service and smooth operation .Thank you,Carlos

Ive gone to this place twice and I have had no issue getting quotes and finding the best customer service here. A big thanks to Richard there because he explains everything so that it doesnt feel like Im getting cheated. The prices are great and I would definitely go back again.

Best car service Ive gotten in probably my entire life. Great service and quality work. I will definitely return.

Good service, fast

I went because I had a nail in my tire. They let me wait a full hour just to tell me they couldnt fix the tire and said all my tires were bad and needed to be replaced. I left and went to a different shop. There I was told my other tires were completely fine. Just now, 6 months later, I finally had to replace one of the tires. The other two in the back are still good. Beware! They are ripping people off!!!

If I could give less stars I would. Do not go here if you are a single woman. I was an easy target I came in with my 5 month old baby and the sales associate made small talk with me and appeared sincere. I came for a simple oil change and was told my radiator had a crack in it and needed to be replaced. For 900 dollars! What my salesmen did not know was I have my fair share of knowledge of vehicles. Mind you my car had given me ZERO indication of it overheating. I respectfully declined their services got a second opinion and it was my THERMOSTAT. The icing on the cake I told them to show me the “leak” and they showed me coolant that supposedly came from my radiator. Not even a leak. I requested a pressure test and they told me my car was leaking fluid profusely. The auto shop I got my second opinion from ran a pressure test for 60 minutes absolutely nothing was wrong with my radiator. These people are scam artist do NOT GO HERE.

Fast and great service!

Came here for a nail in my tire. Service was excellent, efficient, and friendly service!

Graeat service and attention with my tire problem. I’ve been there before and will again. Congrats staff!!

Excellent service! Thanks Dixon, Richard and Kevin!!

Great experience. I was hesitant because of the mixed reviews I saw at the time, but it was near home and I decided to give them a try. Im glad I did. Richard made everything very easy. The service was excellent, the car was ready even faster than they said, and on top of that the tires were the same price as ordering online (which surprised me because installation was included). Balance and alignment are perfect as should be expected. Fast, good service, and reasonably priced. Easy recommendation.

Great customer service! I saw nail in my tire this afternoon, and at 4:45pm called this location said come quick they close at 5pm. We got there and they patched and checked all my tires to be sure we were safe. Gratefully they cared for me, as a customers. This Goodyear locations Manager & Technician are so courteous and knowledgable. He even wiped/sanitized the chairs for us to sit & wait while work was done. Its clean looking and we felt safe there. (I had checked with other nearby tire store who said my tire was old couldnt patch, and tried to offer me credit card to buy 4 new tires - thankfully I didnt believe them)

Friendly, fast and professional service. My thanks to David and his team!

I have come to this Goodyear a few times for small repairs. They have been able to fix everything so far and have done the job quickly and thoroughly. I am very happy with their prices and service. I never know what to expect at these places, but I feel this particular store has better service and technicians than most. The guys that check you in and setup the service are professional, knowledgeable, and really helpful. Especially Richard. I really appreciate that they treat me like a human being rather than a dollar sign walking through the door.

Reviewed on 1/30/21, after getting a problem having my wheel installed back on my car, for which I gave one star, Richard, on Monday 2/1/21 helped me repair my spare and flat tire. Thanks

My family has been going to this Goodyear for years now. Richard is a fantastic mechanic who will get you the best price for whatever you need and hell try to get your car out as soon as he can. Its a good, convenient location that we will continue to use surely.

I needed new tires for my daily and came across this shop near my house. Very honest, nice and welcoming staff. They did great work with my alignment and tire install. Worked with Richard. No pushy sales tactics and great warranty on tires. Will be going back to have my weekend/hobby car, 06 STI, aligned.

Had come here about a year and a half ago and returned again today and was reminded of the great service and customer care. Everything was explained to me and prices were fair. Everyone I interacted with is kind and honest. Thanks, Richard, Carlos, and Kevin!

Very great car service. I mostly deal with Richard. My father in law has been dealing with Richard for 15 years. Great prices for Oil change, tire rotation, alignment, and much more. Usually in and out quick and also open Sundays. 😊

The outstanding customer service and professionalism of all employees at this Goodyear’s shop is unparalleled. The charisma, technical knowledge and welcoming attitude of Richard Manso makes every customer who walks in to this shop to always comeback, for a top notched service!

Ive asked for a budget to change tires. Good alternatives of prices and quality. Also tire insurance.

Last time I changed my oil there they did not screw well the splash protector that goes atvthe bottom of the car, the fell off i the highway and it ended up costing $500 in a Honda dealer for my 2016 civic.Stay away from this play! SECOND time it happends at good year in 2 years.Also they placed the AC filter sideways. And leaves were going through my vents.

Excellent service. Highly recommended. Thank you!

I chose to go to this Goodyear out of all in Southwest Miami Dade because of the google reviews. Ive been a few times now and have not had any problems. I met the GM and SM and introduced myself, and explained I need a reliable mechanic. These guys have taken good care of my cars.The key is to do your due diligence, and check your records if they recommend something. Its still a mechanic now matter how great. Also if your worried about paying to much for routine service, specify that you want to know your pricing options.2017 update:Richard is fantastic! He brings a hometown mechanics mentality to your routine service needs. I have all my service done here for all my cars. I also recommend them to anyone and everyone!

The best thing I can say about this place is that the service was amazing! I was in a jam, needing new tires for my wifes car. I searched another local tire shop last night, made an appointment and saw that they had tires at a price I was looking for. Once I got to that shop, the person behind the counter said I had no choice but to get the tires he found at a much higher price. I asked for the keys and left. After searching a bit more, a came across Goodyear on S. Dixie Hwy and 90th. I was greeted by Richard. I showed him the quote that I got from the other place. After just a few minutes on the computer, he found for me better tires, at a much better price with alignment, and all ready within an hours time. I highly recommend this shop. They have definitely earned my future business.

David and his team are wondetful. They make sure everything has been checked before you leave ! Thank you to all for your great service !! E. Little

Fast, friendly service. Saved me a lot of money by fixing my tire instead of replacing it. Richard Manso, the service manager is very professional and honest. I will be back!

Best place in town, ❤️❤️❤️

Excellent service at South Dixie Highway Dadeland Miami

I have taken my 07 Honda into this Goodyear location several times. Each time I have been shown excellent customer service. Most recently I visited for a routine checkup and worked with Javier and Joshua. Both were excellent employees who made sure my car was in safe condition and gave me a great deal in a timely manner. I am very pleased and consider this the only location in which I will take my car. I have been to several other service centers in the past and they always try to hustle me (seeing that I am a younger female) but this Goodyear location treated me with the utmost respect. Thank you Javier and Joshua!!!!!!

Timing is everything. If you know the peak times and avoid them this, place will get you in and out. This is the 2nd time Ive dropped a tire off and before sitting down they started changing it. Seems like 7am-10am Mon-Thur are the best times if you are in a hurry. The gentleman behind the counter is always polite and extremely efficient. This is my tire go to place. Thanks Goodyear!

Had a very good experience. Very helpful and courteous. Was a little busy but everything was taken care of.

Service is amazing! Great team Doterra members starting with the management all the way down... Enjoy prison

Always top notch service from Richard, Dixon and the rest of the team.

Went there for an oil change and tire balancing. They ended up also changing tires and brake pads, and I paid $1,195. Gave me the car saying it was ready but several lights on the dashboard on. Left the car for fixing. I went today to pick the car. There was one customer in line. I waited and another customer came in. When it was my turn the person in charge completely disregarded me and asked the other customer what was his problem. Luckily the other customer informed the clerk that I was there first. How this happened is hard to explain. We were just three customers, hard to get confused. Anyway, not coming back to this place.