This was one of the most pleasant costumer service experiences Ive ever had. Mily was incredibly helpful, and she went above and beyond to assist me. Thank you, Mily!
Customers service was excellent and the rates were reasonable. Millie was courteous, friendly, and even honest when I accidentally overpaid and returned the necessary money. I would highly suggest doing business here.
Had a very easy stress free experience. Oscar, the agent who assisted me was very helpful. For years I had been driving to downtown for exchanges. This location is great, plenty of parking and easy to find .Thanks Oscar you have a new customer.
Met Milly! She was awesome...knowledgeable, professional... and she was clear to explain the transaction. Thank you!! Very satisfied with purchase.
Very friendly Staff; they working fast and correct.
We ordered our Thai Baht currency on Sunday night at Dadeland Mall, we got a call on Monday around noon that the currency was ready for pick up. Low transaction fees, competitive rates, convenient location ( we did not have to drive to down town Miami!), friendly and knowledgeable staff... they will have my repeat business!
Great experience. Best rates on the market! Would definitely go back next time I am traveling and need to exchange some money.
Ill start by saying that their $3 transaction fee is lower than the airports $5 fee; however, their exchange rate isnt that much better. So unless Sawgrass mall is your primary destination, I wouldnt go out of my way to go here for currency exchange.The main issue with this establishment was the poor customer service. Clerk was on the phone when we walked up to the the counter, and while we made eye contact, she failed to acknowledge us or say Ill be right with you. Instead, she turned the other way and continued on the phone. Once off the phone she proceeded to assist us with a bitter attitude.
Silvia was INCREDIBLY helpful in helping us exchange our currency!
I said hello, and asked politely if they were open. The answer from a male worker there was that they were closed for 20 minutes for a shift change. 20 mins ?Wow. They should put their hours somewere visible and online so people dont have to come and wait for 20 mins when Theyre changing a shift
Not the best rate and very high fee, $10.00 there are better exchange, just google.
Very helpful place that a mall must have!
They rip people offat this moment 1 euro equals 1.17 in USA dollarBut here’s for every 1euro you only get 1.05 dollar minus $5 fee for the exchangeImagine if you change 1000 euros it will be 1170 in USA dollarsBut they will give you 1050They keep 120 in USA dollar plus the exchange fee!!!!
Terrifying and inconceivable experience, because apart from the high exchange rates and charges, they refused due to company policies to change a £ 50 bill.The best alternative continues to be in the money exchange offices in downtown Miami.I do not return to this Agency in life.
They treat you the worst I really do not recommend it to anyone, today June 24 the person who works there is useless is a very despotic and bad spoken person, not recommended for anyone