This is my go to for just about everything specially paint, they carry more BM products than other much larger dealer this is a no nonsense place to shop for your home repair needs.

Personalized service.I only went to get some bolts, nuts and washers. A meager $4.00 purchased. But it was picked for me and I was given advice for better options.I have gone to this place three times in a row. Neighborhood place. No need to go to Home Depot.

I want to warn you of the lady at the Cashier, not polite at all and rudeness for no reason for second time this year. After very gently I asked for a price correction after I paid and item, her response was I DONT CHARGE THE MACHINE DOES IT, loud and bothered, instead of apologizing and doing want she is there for, TREATING CUSTOMERS Right so they come back. Manager and the other person that works the floor for years there, totally different.

I have been at this place several times and more often than not get ignored by employees when asking for help. Really bad cuatomer service.

Prices are marked up for household products. They charge double or triple the prices of same products sold in franchise stores or amazon. Plus very less selection, no stock supply. Combined with rude attitude from customer service. Not going back. Id rather shop at home depot or amazon.

Good. Prices are comparable to the other places but service is better.

Family owned an good customer service. Easy in and out access and not crowded.

They bought their reviews. Everything is sold at 50% markup. Amazon sells everything much cheaper. They prey on people who need things fast

They have most of the standards as well as the know how. Here they can actually help you not just say this isnt my depRtment. They have a shelf right up front with all your pandemic supplies including hand sanitizer.

Service and Help. Always with an excellent attention. Fast shopping, Delivery. very competitive prices What ELSE

Usually everyone is very nice and helpful, I recently went in for some electrical connectors, i found what i needed and went to the cashier to pay. The cashier Giselle was on her phone the entire time, and could not be bothered to look up. For a company that prides themselves on customer service... this is shameful

Approximately 4 blocks away from my home but that is where the convenience ends. Roughly about 9 out of 10 visits, item I need is unavailable and I have to drive much further to purchase what I need. It would also be nice if cash register clerks thanked me for my business and wished me a good day when I do make a purchase. Due to the closeness of this store I still always go there first, but much room for improvement in customer service.

Helpful hardware store. I can usually find what I am looking for and I like the fact that it feels like a family owned/run business. I feel better about my purchase since I am supporting a small business owner

Excellent customer service.

Helpful, friendly staff. If they don’t have it, they’ll tell you who does. Customer first here.

Very helpful and willing to let me in just as the store was closing. Greatly appreciate it. Thank you !

Excelent prices & service

The best place fo service Miami. Old School Hardware Store, and they speak ENGLISH. Which can very important here in Miami for us not Spanish speakers living here in Miami.

Like a mini Home Depot! Very well stocked and no lines or waiting. Knowledgeable employees that are eager to help out with questions or suggestions

Opens early at 0700. But closes early at 1800 Covid-19 (Corona)

Very clean and organized, good selection and good prices, friendly staff always asking to assist.

Excellent service. They are always willing to help.

Good assortment of hardware you might not find in the usual hardware stores

Prices are higher than the local commercial hardware stores,however, it is well worth it considering you get great service everytime you visit.

Fernando and his team are great.

Expensive, well organized items, not so much of the people. They have ads that they ri get away with not honoring and get upset when you tell them about the promotion.

Never walking Into this store again was told if you dont like it go shop at homedepot by a supervisor who was already being rude to his own employee, all after I asked for a price change on a product that was listed at 9.99 which had the products name and description correct only to walk up to the counter for it to be $6 more. I have worked customer service and retail for half a decade and that is not how you handle this situation so yes I will gladly take the extra two buses (because I walke there) just to be treate as an actual customer. Dont waste your time here

Great selection and knowledgeable friendly staff. Very convenient!

Friendly and helpful staff and provide information about your needs

Always had a great experience with the staff at the store specially ( Jorge ) excelente customer service and always been able to find what Im looking for .

It took a little long to find what I wanted

The knowledge is amazing .......service and answers are fast and accurate

Beautiful Christmas decor

5/20/17 4:30 pm at counter, did not accept an exchange or return for a $5 merchandise i had brought a week ago but I didnt have receipt. Very disappointed . Is ok Home Depot will never do that, glad there is competition.

Treat customer bad selling items in bad condition and dont want to exchange it manager nasty attitude and employees

Not exchanges or refunds

The man who attended me was super friendly, very helpful and quoted me without problems.

A sign that says a lot:ATTENTION: No changes or refunds are allowed in the nuts and bolts.

Very complete and good attention

Good attention...

Bad cashier attention