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The Home Depot
3030 SW 8th St, Miami, FL 33135, United States
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The Home Depot
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An
Review №1

It has almost everything to maintain and remodel your home. For more decorative items you need to go elsewhere. They had it in past years.The best advice I can give is, you have to know very well what you want, do your research before buying, because the employees in general have no knowledge or doesnt want to give you answers nor are they willing to move a finger to give you information. Some do, a few really do the best they can, but lack of basic technical knowledge.

Jo
Review №2

I was pleasantly surprised today. I found all my items in a timely fashion with excellent assistance from an employee of home Depot. This in itself was an unusual occurs. It isnt easy finding a staff person to assist you at these large box stores but this staff person was very helpful.

Na
Review №3

Home Depot, one of the largest national chains of hardware stores and plant nurseries. They often have a huge selection but its hard to find things when you cant find someone in your department.They hire nice people and often are very busy. Ask someone to page the right person in your department to get the best answer.The home Depot in Coconut Grove is a compact store and does not have the wide selection found at the 8th Street or Flagler home Depot locations but its convenient and has a majority of what most people need and is well worth a stop.

Lu
Review №4

Please dont waste your time in this HD. No sirve. Busqué otro Home Depot

V
Review №5

Great everything but the cashiers a little lazy and grumping because i buy to many items ... Hellooo bueno igual amo home depot ❤

An
Review №6

Came to buy some lock sets and ended up taking some pictures of the gardening area. Staff was very friendly, they helped me find what I needed. There was a lot of people though, one customer wasnt wearing a mask and that scared me for a second. Anyways, would come back

Ra
Review №7

Not bad, ony 2 cashier available, near closing time

Mi
Review №8

This is my regular Home Depot store I come here or in our weekly basis and never had a chance to put on your review thought it’s always packed but clean coma parking lot can be a nightmare especially if you come very early in the morning but there’s a lot of parking space. Today I was in the need of the cutting center at Lumber, And no one was there to help, manager Carlos was looking for someone to help, later another employee came very concerned that now one showed up after 45 minutes wait. Carlos try and try to reach the associate army lumber. At the end the men of the hour show up, Fabian ! He was very nice! Carlos was amazing, he turn a barely bad experience in something great!

Da
Review №9

Forced to swap Defective machine and was not honored the waisted time...Arnold the manager from the tool rental, didn’t get the memo on customer service. I rented a defective tool, Having to drive back to change it, making it pass the 24 hour window. He did not believe i traded machines, until he saw it in the system, he did not believe the machine did not work, until his coworker showed him the defective machine still in the back, he did not know how to explain the details of the invoice. He said I came at different times from when I actually did even tough i had the paper receipts with time stamps.Arnold, don’t be defensive all the time and attack the customer with passive aggressiveness. Work can be stressful, don’t let it get to you.Plus the parking needs works, on rainy days there is a swamp in the middle parking due to uneven floors.

Ma
Review №10

Home depot has increíble lumber service. The team assisting is very well trained organized and ready to help.

Al
Review №11

It’s The Home Depot. Nuff said. Well stocked. Amicable.

An
Review №12

A large size Home Depot close to my house. A lot of variety. Return policy is great, even for live plants. The only thing is their prices went up at least 30% during and after Covid19.

ce
Review №13

Peter the rental guy is the best in town. He really knows about the machines they rent. Best service in Miami!

be
Review №14

Never again will i order any major appliance from Home Depot. Hands down they have the worst customer service. I ordered a washer and dryer that was supposed to be installed upon deliver. The delivery guy shows up wearing flip flops so clearly this wasnt off to a good start. Guy then brings in the washer and dryer to then say that he couldnt install them and provides no reason why. Says plumber will call me to do the work. Two weeks later I do not hear back from them and ended up paying out of pocket to have the installation done because the company home depot uses is inept and not capable of doing what they are paid for.Buyer beware. You are better off buying your appliances from somewhere else

si
Review №15

One of the few home depot where the staff doesnt hide from the customers and are knowledgeable on the products they carry.

E.
Review №16

Good dice home improvement store with easy too find departments and helpful employees abound.

Mi
Review №17

Great gardening section! The cashiers could be a little more professional.

Al
Review №18

Ive always liked home depot, but its very difficult to find ppl to help. Today no one knew where the water heaters were.

Ga
Review №19

I am satisfied with the service and products in general. Love it. Thank you.

Fr
Review №20

Always a pleasure to buy here.Great service in and out very fast.

Ca
Review №21

Kitchen design staff are great. She helped to find a solution very cost efficient to fix my kitchen counter tops.

A.
Review №22

Christina Gomez and her manager Angel were great! They were extremely helpful and have made my experience at that store a pleasant one.

An
Review №23

WORST CUSTOMER SERVICE EVERRRRR!!!!!!!!!!!!!!!!!!!I They don’t want clients to come back anddd they make you wait for EVERRRRRRR!!!!!!!! The Afternoon shift is horrible 🤢🤢. THE ENDD

ji
Review №24

Do not go to this place.We bought over $1100 stove, even with extended warranty. and broke within 3 months. The stove turned it on by itself in the middle of the night, stove went up to over 500 degree and they came out and tried to fix it and didnt work. still have same problem.They keep saying we cant return it or get a refund!!!!!!!What kind of business are they doing here?!!!!want us keep using (even cant turn it on) fire hazard stove????There should be some kind of organization to help us.Be aware and do not go to this branch.

La
Review №25

This is a horrible store customer service sucks they keep you on hold for an hour and then end the call when you call back they pick and place you on hold instantly, they don’t say thank you for calling hone depot… this location needs to be closed down, and still on HOLD

St
Review №26

Be very careful At this location. A female trafficker tried to recruit me in the most friendly way. Pretending shes an “interior designer”. Be careful ladies!!

Ch
Review №27

Went here to return an item I bought by mistake and here at homedepot Calle 8 they helped me beyond my expectations Luvianca was very attentive and fast thank you Home Depot most feel amazing having you on their team

Mi
Review №28

Were from PA so it was great to buy Vanda and Cattleya orchids for very low prices. We only have Phalaenopsis orchids at all our local Home Depots. They had the best selection of pots of any Home Depot Ive been to. 5 stars!

It
Review №29

Very bad service Everytime I go to this home Depot service issues one day they tell me did not have change so she want to keep 82c from my change for I totally have stopped buying anything there even though is next to my shop . Dont use this location they horrible.

Wa
Review №30

I always find what I need at this store.

Ro
Review №31

The staff in this Home Depot is the most helpful Home Depot staff I have ever encountered.

pa
Review №32

Good customer service and clean. They always have everything they sell. (Stocked)

Ka
Review №33

Great place found A.C sanitizing tablets there. All around complete store for everything. Almost like a Walmart except no clothing there

Sw
Review №34

The worst Home Depot I’ve been to. The people who work here are careless. We waited 45 minutes before someone ACTUALLY tried to help us out after asking about 8-10 different employees. Most of them looked like they didn’t care to actually work or be there and seemed disgruntled when asked to help us - what is that?! Why do y’all hire people like this? Also on multiple occasions when asked about a product, they would say, “we don’t have that” and then we would continue to hopefully search for it and it would be there… just pure laziness. This location is paying their employees to do NOTHING. Take some notes from the Home Depot in Doral - now that’s a legit establishment.

Ma
Review №35

I never had help despite asking for it, the employees talking to each others making stories. I could see many customers in the same situation, I had a bathroom session today in the morning . A Disaster the Service.

Mr
Review №36

Conveniently located on South Dixie highway and has everything needed for your average home repair or improvement.

Mo
Review №37

Over all its an ok shopping experience. The return on this store is smooth, never get an issue for returning anything. Reason Im giving it 2 stars is due to an employee (Michael)who works in electrical. This guy took one hour (not exaggerating) to come assist us. It wasnt until multiple calls and talking to the ASM that this guy finally shows up, strolling with a face of I dont want to work here comes along to assist us.

Sa
Review №38

Rude customer experience over the phone.Associate: Home Depot, we close at 6 pm.Me: Are you open now?Associate: Yes, I mean, I’m on the phone right now.🙄 Terrible user experience. I guess I’m just supposed to read Home Depot’s mind when it’s a holiday weekend instead of calling to find out exact hours. Maybe if I learn to read minds I won’t have to deal with your rude employees.

so
Review №39

Very friendly staff, I get helped with little to no wait.Fast checkout and return lines. I love the self checkout.

So
Review №40

Went in to get three copies of Car Keys was in and out in 10 minutes...! 👌👍

Ro
Review №41

Love Home Depot wherever you may go and this place was good too

le
Review №42

This is my go to Home Depot, big store with everything you need, and associates are always very helpful

Wi
Review №43

The best place to find tools and materials for home renovation

Ta
Review №44

The employees at this location provided good customer service. We needed to do some keys duplication and the lady was awesome! Im happy to see that this company supports diversity and provides equal opportunities for everyone.

Os
Review №45

Bad service. No team member willing to help. Store manager didnt help either.

Ch
Review №46

Alot of material out of stock

Gu
Review №47

Spend too much time looking for things, sometimes difficult to get help.

Ce
Review №48

Great Customer Service but lacks Personal.

We
Review №49

This food was amazing and it didn’t take long also the mac melts in your mouth

Ad
Review №50

Its kinda dirty but I always find what I need.

An
Review №51

Great variety of home improvement products and good prices

Da
Review №52

Great stock.Good prices

Os
Review №53

Anything for home business or even events Home Depot can provide you with it if you know what you doing 👍

il
Review №54

Is the most unorganized and dirty Home Depot I have ever seen. Costumer service is mediocre and rude. Personnel do not even know where they have their head. I am taking my business to the competition.

Ar
Review №55

Your typical HD. The earlier you get there the better.

Ro
Review №56

I just love the home depot. 8th street has more of a selection than the one on US-1.

Ar
Review №57

I didnt find what I was looking for but the floor staff went out of their way to help.

Ha
Review №58

BEWAREscammers are ready to approach you Not store workersThe place looks so dangerous two Miami Police patrols are always parked outside the storeInstead choose the Coconut Groove location

Ta
Review №59

I was no happy with the stock. Online they showed a table lamp in stock and they did not have it.

Ne
Review №60

Workers werent helpful at all and kind of rude, needed help to cut some planks of wood and noone was around. I asked for help and they just brushed me off and told me rudely to wait.

Ar
Review №61

Sales associates at this particular store suck. They are hard to find. When you finally do they are like in a hurry and barely answer questions. Terrible!!! I visited the appliances department on July 2nd, 2021 by 1pm.

Ca
Review №62

The best home depot service for far

Ch
Review №63

Awful customer service. Asked for help with 7ft trim moldings. Both Moe and David watched me take down about 30 or so by myself (sprawled on the floor). I had to ask another person to help me as I could no longer reach the item I needed. She then told Moe and David to help me. They had the audacity to ask me to put back everything. I examined to them none of the items would be on th floor had someone helped me. There are so many people who would love to have a job these days....hire better pls!

Du
Review №64

Each individual store have or dont have inventory based upon what one is looking for.!

Je
Review №65

They didnt carry the kitchen drawer that I needed unless I bought the whole kitchen ensemble...that is terrible. The workers were friendly enough ..they were helpful...the company itself wasnt. What a mess.

AL
Review №66

Good costumer service. Busy place, a lot of stuff and a lot of work for Home Depot team.Thank You.

Ca
Review №67

Always love thus store, where ever it is.

Da
Review №68

Rarely does any employee actually help a customer, they sorta grunt and point .

We
Review №69

Small but conveniently located and well stocked;Oh did I mention the Garden shop is Phenomenal # Pretty and Well Stocked.

Ma
Review №70

Great store easy parking helpful employees

Pe
Review №71

A good Supply to solve my plumbing needs.

An
Review №72

Its a good place to shop items.

Sh
Review №73

I love this home depot cause its clean and very well organized.

Su
Review №74

So far the place is clean and organized. Staff s are helpful and friendly .l think there are more staff than other

Li
Review №75

I had never had a bad experience in this store but I have to share this one. I stop by this past Saturday Sep 26 searching for a vacuum. The one I choose was already open and it happen to be the only one. I approach Martha a cashier and she was SO pushy about saving $25 dollars by opening a credit card that she ignore my question of the open box, I pull my Home Depot credit card and ask her again about the open box. And she told me, YOU CAN STILL open another card application and still save $25. Why would I need a second card? She ask me 4 time about opening ANOTHER card and completely ignore my concern. She make me feel uncomfortable. She need to be retrain about credit card offering.

Jo
Review №76

The restaurant is good, but they are very harsh with the employees. Especially now during this pandemic. Harsh

Án
Review №77

The place to find everything for built your dreams.

Ro
Review №78

Excellent customer service good.

Ta
Review №79

This home depot should be closed and expanded, this is 1 of the worst places to go for anything. Either close it down or expand & organize isles. If you like MadHouses, this is the place to go,Looking for Covid -19, you could get a real good supply of it here. Worst HD Experience, smh.

Je
Review №80

Wow, these workers need people serving e training!

bl
Review №81

A good place to get your stuff and go. If this was a drink, it would be your own sweat.

Ar
Review №82

To much desorden...very very confused place store..very different places from the I come Tucson Az

Th
Review №83

Wild and crazy place full of thieves inside the store and hanging out in the parking lot and in small groups. Parking is terrible, the place is so bad that even police cant do what they should do, might as well keep emulating by keeping the blue disco lights on on those crazy parking lot days.

Jo
Review №84

Easy enough to get in and get out, and I found what I needed.

Ju
Review №85

I love it this place good prices and service !

Su
Review №86

Love this HD

Lo
Review №87

Good home buys but homeless outside sucks

Gr
Review №88

My husband and I visited your store.Nobody wanted to assist us. Keep sending us from aisle to aisle, etc. Till we found a breath of fresh air in Matheu, a sales person who went out of his way to help and assist us. We thank him!! we wish you had more people like him in your store.Pupi & Grisel Garcia

ju
Review №89

Just got my Christmas tree, less employs that the one in coconut grove, more customers but everything when smoothIn and out in 30 min. The home depot in coconut grove is big mess.

Ro
Review №90

The staff was great Everytime I went there

Th
Review №91

Good. For Family

Mo
Review №92

Customer service needs to have more staff, many customers and few staff, the service could be better. There is a variety of articles acceptable for this type of business.

Ma
Review №93

I can said that a lot of time you don’t find the help that like a customer like me needs really bad at HD .But there is 3 persons that I always come across at this store that take time to guide me and resolve any question : SOLIS used to be in, now he is in garden, Mercy at plumbing y el dominicano ( don’t know his name) at electric. Those employees are very valuable!!the rest needs to understand that they’re salary depends on the customer satisfaction....

To
Review №94

Bought outdoor shed. Staff was very friendly and helped us load up the boxes. Awesome experience!

Ly
Review №95

This home Depot also has knowledgeable staff but honestly not as friendly as the staff at the other home Depot.

Ja
Review №96

Love curbside pick up. Staff was great.

Ge
Review №97

Good products and service.

Mi
Review №98

Well supplied, excellent location, helpful staff, and I get my military discount.

Re
Review №99

Its home depot. They got what you need but its gonna be busy and packed.

Da
Review №100

GREAT customer service! We had a minor issue that we need help solving and asked for the manager, Calvin. Aside from the store being extremely full and busy the manager took good care of us without any rush and solved our problem right away!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3030 SW 8th St, Miami, FL 33135, United States
  • Site:https://homedepot.com/l/Miami-calle-Ocho/FL/Miami/33135/277
  • Phone:+1 305-643-3777
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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