Upon arrival, the service associates did not pay any attention to me for quite a while. Suggestion: just say something like Good morning, well be right with you... This would make all the difference. After my presence was registered, I was well taken care of, however.

The service was fantastic. Bob & Reiner were so patient and knowledgeable. They answered all my questions and made sure I was going to walk out with the vehicle I wanted. I will be getting my sons car here!

Sales personnel at the facility are extremely kind, diligent, experienced and respectful. I had the best experience buying a car ever.

I would like to take this opportunity to especially thank Alex Navarro, the service manager, for hiseagerness to provide me with the best service possible, excellent communication while parts wereordered, and the prompt service and great demeanor he presented toward me. I am glad to have himat Bill Seidles to provide me with any future needs for my I-Miev.Kind Regards.Mauricio Perez-Cross

Loved the customer service provided and when the vehicle was delivered everything was explained in detail and Reiner wa very helpful helping me with every car details and how to use the Mitsubishi application. Nice work

Sensor was replaced within the hour and there was no charge. Great service.

Alex is a good advisor but The prices are very high and they have already remove the car wash, no promotions, they always give promotions after service !!!!!!

The overall experience was fantastic at the Bill Seidle’s Mitsubishi dealer in Doral, FL.My salesman, Renier Rodriguez, made this process easy and enjoyable. He was extremely professional and explained to me all the details of the SUV. Needless to say I was blown away by this vehicle and bought it on the spot.I have been researching the 2022 new car market for over a month and NO ONE came close to the great price Bill Seidle’s and Renier Rodriguez gave me. All dealers are now charging 17-25% above MSRP price and just calling it a Market Adjustment Fee. Bill Seidle’s is the only dealer that is not trying to take advantage of their customers.This SUV was a birthday gift for my wife and she fell in love with her White on White Outlander when she saw it parked in the driveway with a Big Red Bow. This is one of the nicest cars I’ve ever purchased. Thank you to everyone at the dealer.

My service advisor Alex at Mitsubishi Service in Doral, FL went above and beyond. He is the best service advisor I have ever dealt with.

Have to do better, never can talk with none of the managers even when he was there accept my call.

Offer loaned vehicles. The service station used to be near my home. Now it is located at Doral so either a vehicle I can use while mine is been serviced or a ride home and back to pick up my car will help

Great transparent deal... no gimmicks ... Renier is a very nice Rep

Reinier at Bill seidles was great!!

Responsible, attentive people, I recommend it 100%

Great Service, we recently purchased a Mitsubishi Outlander and Mitsubishi Mirage G4 and everything turned out nicely. I Recommend Bill Seidle’s Mitsubishi to anyone, great cars, reliable and great warranty.

Extremely helpful stuff. i am very happy with them.

I VERY LIKE THE WAY OF NEGOTIATING, THE DEAL IN THE END IS VERY PLEASED. THANK YOU

Great memories from Bill Seidle´s Mitsubishi and I still remember in 1988 while I was a child visiting Miami and we visited Bill Seidle´s to find a sport utility CAR from the 80´s and I still remember the Nissan Pathfinder (first generation) and the 1988 Hardbody truck (now Frontier) and we compared both options between The Mitsubishi MIghty Max and the first generation Montero 2 door, finally my father bought the Montero 1998 and it was sent to Central America from Port of Miami to Santo Tomas de Castilla Port in Guatemala, and this wonderful Montero first generation was driven for more than 22 years without trouble, so my first sport utility car from Bill Seidle, now I drive a Rogue Sport 2018 and it is my favorite car

Excellent experience they have a great staff everybody seems to be very helpful and knowledgeable I like the place better than the old Mitsubishi dealership that closed in South Miami

The service was excellent, the dealer was reactively empty and I was told that its change location soon and because of it there were only a few cars on display.

Ok so we bought a used car from this place they were ok to deal with but the after effect not so good. We were told if we sold the car we bought, we would get our money (prorated) from the warranty they sold us. Well they have gone back on their word. They keep switching us from person/department instead of honoring their word! I wont buy any warranties anymore from a car dealership.

Good Customer Service with Samuel, thank you

Excelent service..

Friendly staff very clean and comfortable good service and Im happy!

Great dealership! Large inventory and friendly staff.

Nice service and customer service little time waiting I love it this place

Absolute worst service department. Dont greet you, if youre lucky they MIGHT speak to you, super rude, will only look up a part with a VIN. Staff made a big fuss about part numbers and not being able to look up anything. I literally had to look up the information on my phone to help the order go through. Only after I am visibly frustrated does the guy ask me for my make and model. If this is how you treat your loyal customers its no wonder mitsubishi is going out of business. Go visit a toyota service department and learn how to treat your customers.

My AC broke down (not even air blowing). I brought it to this dealership on a Monday and told me they needed to buy a part for the AC and it would take 2-3 days. They washed my car and vacuumed the inside. Much appreciated!By Thursday, I had not received a call, so I called. They told me they truck would arrive around 10am. I called again at 12:15pm. At 12:45 pm they called me. I brought my car at 1:31pm and they told me it would take about an hour. It was ready in less than an hour at 2:24pm. The AC seems to be working great.I am updating my review because a week afrer getting work done I went to my regular mechanic. They checked the AC and found the AC fulter was filthy and needed ti be changed. The AC is so much colder now. I am disappointed Mitsunishi dealership did not look into this and recommend an AC filter change.Area of improvement: speed to get parts......it is hot in Miami without an AC in August. Do a more thorough job checking car needs.

I AM VERY SATISFIED WITH THE SERVICE AND THE HELP OF HAVATHE SERVICE ADVISORGAVE ME.

I was not notified when my car was ready despite they told me they would. I waited much more than expected I nobody explained what they have done. It was my first service and I dont know what the service included or when I have to come. The agent who receive my car wasnt there when I picked up

The gentleman at the service area was nice and took care of my vehicle inmediatelly, they did all 3000miles maintenance service and they have explained all work done.Thank you, great customer service.

Do not lie to customers on service time

Exelent experience, nice peoples! Thanks.

I called to make an appointment for brakes before I drove 4 hours to the dealership from my home in Key West. When I got there they informed me that they didnt have the parts in stock. A month later, I called to reschedule and asked them to confirm that the parts were available. They said to ensure they wouldnt sell out again I should prepaid over the phone, so I did. When I arrived for my appt, I found out they had charged me for the wrong parts and they didnt have the right ones!!! They also didnt take down my email address correctly, therefore I never received their survey email so I could tell their management how terrible my experience has been, how convenient!

Super Quick Service and they even washed my car after oil change. I was worried at first getting oil changed during COVID-19 craziness in Miami, but they really took time and care regarding keeping area clean and car sanitized. Definitely will be back👍

KEEP AWAY FROM THAT PLACE. I went there during my warranty period and they find a way to proof me that the bumper to bumper warranty do not cover a battery replacement so my options were to pay or 130 dollars for the inspection which in any Autozone is FREE or 190 for the battery and the inspection. Thieves as simple as that thieves. I swore to myself never again put a foot on a Mitsubishi dealer in my life not to buy or service any car. They just lost a client and a client whole family and friends for life for a car battery. To my eyes that’s not a good way to do business. I am just sharing my experience if you want the risk at least you are aware of that that is a luck I didn’t had.

Alex is amazing, best Mitsubishi service advisor in the whole company. Been to different locations and no one tops Alex!!!

Excellent, prompt and courteous service department

Made an appt for Monday, July 13th arrived andwas quickly greeted with a smile and good morning. My car was taken into the garage and worked on immediately. I left to run some errands, was called with the diagnostic review it was nice to be suggested items without being force fed. I arrived later that afternoon to pick up my car and to my surprise it had been washed and vacuumed. The services provided were at a more than reasonable price with courteous and professional associates. Definitely be back!!!

Very honest and quick services. Strongly recommended this Dealer for services of your car

As usual Bill Seidles Mitsubishi meet my expectations. Great service, very nice people and this time even the coffee was great!!

Customer Service was great. Very respectful and down to earth staff. Didnt try to over sell me on anything but, rather, gave me professional opinions about what needs to be done with my vehicle. I found that to be refreshing and have me the confidence to return there for any service requirements.

Great service by the tech staff.Cant say the same for Parts, on July 3/2020 made an order for the A/C clutch and as of today July 12/2020 no part, with hope that next monday or tuesday the part will be available, i was told that last Friday the part was going to arrive by the parts manager, no luck. I will update this comment when this Odessy is over. If someone at mitsubishi other than the people i have spoken to can help, please help.PS: The part and service is already paid for. No money back, 20% charge for cancleing the order, even its not my fault whats going on, sad very sad.5 stars for the mechanics and mainteneance guys.0 stars for parts department.

They go above and beyond the quality of service is always top notch.

The parts and service department has wonderful customer service but sales department the sales associate are very disrespectful

Excellent!!

Best car dealership ever! Finally a place where I was able to buy a car with a peace of mind. Reinaldo and Roger are the best. They made the process easy and pleasant. Thank you for the good service.

Excelent service and good price. I am highly pleased.

Made my appointment online, customer service is good, Dealer look kind of old but is clean, showroom very quiet, complementary coffee, overall good experience. Again place look very old, need some love and upscale touch.

Amazing as always!! Even though I arrived 15 min late to previous made appt they still took care of my car! I was offered coffee etc. Very hospitable. I make a 30 min drive just to get my car serviced here although I could go elswere. Hey guys keep up the excellent work💞

Good professional and good attendance

SERVICE CENTER REVIEW Got my car serviced there, regular maintenance. I was in and out; hour to hour 15 minutes max Very much appreciated.

Not really

Best place to work and deal on cars. Great management and employees. Greetings from Federico Sariol.

Buyer beware.

Came in for an oil change very good service i n and out in no time thanks

Great service - Alex the concierge it’s honest - straight forward and very helpful. Great cars amazing service

Most honest dealership Ive been to in years in Miami, prices were very fair and their sales team and manager Robert were extremely helpful, highly recommended!!!

The people who have worked on my car at Bill Seidle’s Mitsubishi are amazing. Kawika, Kevin and Trevor are genuine and kind. Any time Ive gone in to get my car checked, theyre great at keeping me updated and answering any questions I have. Also, Ive gone in without making an appointment (due to unexpected circumstances/car troubles) and theyve been accommodating and try their best to get my car back to me as soon as possible! I will go to Bill Seidle’s Mitsubishi for the rest of my life.A thank you to Bill Seidle’s Mitsubishi for employing such awesome employees.

Prices for required service was reasonable

Fast courteous service.

Very nice staff.

Very friendly, good and quick service

Alex is very professional and helpful

I had the company car fix with services at 36 st and I was super satisfy with results and price . I had to write this review because I have been in another mistusbishi services and no one has treat me so great as manager Alex . He really deserve my time writing this review

This is the first time I ever review anything on google but Id hate for this to happen to anyone else, so I feel the need to write one. My wife took her outlander in for a new airbag wiring harness. They said they didnt have it in stock and had to order one and it should be ready in a week. One week later WE call to see whats the status and were told that its not in stock in the u.s and has to be ordered to Japan and should be ready in another week. The third week they just keep telling us its still processing. The forth week we call to see whats going on because at this point the insurance is giving us a heads up that they wont be paying the rental any longer after 4 weeks. Yes thats right, one month later. They tell us that we have to understand the part has to be hand made and delivered from Japan. Apparently its being made by a master swordsmith and delivered on a camel because ive had things delivered from Japan in a fraction of the time. We inform them that our insurance will not cover our rental any longer and all they had to say was sorry but they dont provide loaner vehicles. At this point were so frustrated that we tell them were gonna come pick the car up till the part comes in. They had the audacity to tell us that we would have to pay them to put the car back together because they took the car apart without having part, real smart... Then they tell us that we should just wait because the part should come in within the next few days and the car would be ready within a week... ONE MONTH LATER, the car is done. Thats right, 2 months (60 days) from the day we brought the car in. So after a lot of frustration and a few hundred bucks spent on uber, we got our car back. They didnt even have the decency cut us a break with the due balance considering they cost us plenty of money with inaccurate deadlines. BUT WAIT! Theres more! A few days after she gets her car back I notice theres a huge chunk of her shift knob missing as if it were hit with a power grinder. I asked her if she noticed it and she said yes but she was so fed up with them that she didnt even bother. I on the other hand, cant tolerate incompetence so I call them and send them a picture as they requested just to have them tell me that they didnt do that. So in other words, were liars. But they did say they could make us a deal on a new shift knob... unbelievable.Moral of the story, dont go here unless you really enjoy frustration and incompetence. Theres a Mitsubishi place south and another one north of this place. Ive never been to either but I can guarantee it cant be worse than this place. I for one, will never go back.

I enjoy getting my oil change here.

Great service.

Excellent staff. Always eager to help and very knowledgeable.

Great! Looking forward to meeting Jennifer at my next visit!Ed

I am from St. Vincent and the Grenadines in the Eastern Caribbean. A few weeks ago I was surfing the internet looking for a new pickup truck. That is when I met Layla Garcia of Bill Seidles Nissan. From our initial contact online, Layla guided me through the entire process which took a few weeks to complete.From locating my superb brand new Nissan Titan 4 x 4 to organizing the shipping. She was very helpful, professional and accommodating. When I eventually received the vehicle, it was everything I was expecting. She even helped with a few add ons.on the vehicle.I will most certainly recommend this dealership to anyone, especially Layla.Take good care of that lady, you hear me!!! She is definitely an asset.

Sold me a car that was in great conditon needed a new engine in 5 months,STAY AWAY THIS DEALER HAS NO SHAME

Efficient

Tony in parts was so rude and uncooporative. I was put on hold 4 times then repeated each time why I called. . I was trying to buy a front license plate bracket and have mailed to out of state. I am giving my girlfriend a car and wanted to send the bracket with a custom plate as a gift that I didnt care the cost. Tony made this impossible. Suggested I drive from key west to mami because over the phone was too much trouble . Then said he doesnt do transactions like this . Even if I am willing to wait and pay for shipping.

Car dies after 4 and a half months of use. Nice.

Nice place buy a car and great service

Excelente customer services

Save your money and go to other dealership or independent carshop

Great service for my Mitsubishi

Awesome!!!!!! Alex is very gentle and professional!!!! Amazing treatment....Thank you!!!!!

Stay away from that salesmen that for a few teeth missing and the Hindu manager. Very dishonest individuals with no remorse

Earl is a very efficient helper.

If you are a Mitsubishi owner this is only in south Florida

This is where I bought my very first car

Decent

Nice people

Awesome service!

Great people

Its ok

Welcome to Bill Seidle’s Mitsubishi.

Will b riding soon!!!

Only expensive place

Nice

Ok

Sleazy salesmen.

Mitsubishi Car Dealer

An excellent service, fast, well explained.

I was pleased to find the same group of employees with the same excellence and punctuality, further afield.I live on the beach and I go to Doral to have a good service.Thanks!

Excellent machine the Outlander Sport 2021, economic, everything is electronic, spacious, good trunk, lights, 100% Japanese.The treatment of the counselors staff was first class.Thanks totally recommended.Bill Seidles Mitsubishi Doral.

EXCELLENT WORKERS, VERY PROFESSIONAL.