Very nice gentleman Fred especially put must put my battery in good guy needs a raise

They were very helpful and treated me good

I like the people working in this place they R helpful and full service experience with customer

Called to see if what I needed was available in store. Westly was extremely helpful and knowledgeable. He had the part I needed and took my name and held it at the counter for me. I picked up my part and ended up buying a few other things I needed because I felt like he was trustworthy and could help me get exactly what I needed for my specific vehicle which typically is not easy to find parts for. Being female and buying auto parts is alot of the time frustrating because Im treated as if Im not familiar with cars. I am, sometimes more knowledgeable than the person working the counter. But I felt I was treated like anyone other male customer in there by this employee. It was a refreshing change.

Very nice and knowledable guys. Very helpful and patient.

Great staff. Have reasonable prices. They are very helpful. Prices are reasonable. They have a good selection of most parts.

Took a couple trips to get the right part, but the staff was very helpful

They didnt have a clue on what was going on and tried to over charge me on parts. They need to get it together.

A business is only as good as their people. I have been coming to this location for many years, and the people continue to impress. From Norm the manager, to Anthony in commercial sales, these folks are truly customer service oriented. but today I am writing about Brad, one of the friendliest, most knowledgeable, efficient, and customer service oriented individuals that Ive had the pleasure to deal with. No matter the time of day or night, no matter if there are 6 customers in line or just me in the whole store, Brad has a smile and a positive attitude that simply says I will take car of this for you!. I know as soon as I walk in, that if Brad is there, my expectations will be met and probably exceeded. Obviously, Norm and his team have given Brad the tools to be successful, and he has quality parts to meet customer needs, but Brad has taken full advantage and continues to deliver a terrific customer experience. I literally drive past two other auto parts stores to come to this location. There are three other stores the other direction from my home that are closer. But I know when I come to store 8869 @ 8107-8109 Springboro Pike, that I am going to get the right part, for the right price, delivered with a smile. And for that, I am surely thankful!

It had what I needed. Friendly. Everything went fine.

I hesitate at first to come by but very pleased with the customer service and replacing windshield wipers thanks to Josh.

Good place they had what I needed. Good service

Staff could be friendlier but clean store.

People were nice no lines

Michelle the manager was so helpful and polite handling our issue,we will shop here again for our auto parts needs.

Cool dudes. Had my parts. A little higher than some of the others. BUT,.. some of the others dont have the parts. So.. more visits will surely warrant more stars.

Everybody is always so so nice when I come in here. They are always happy to help and thank you to the employee who called the other stores for hubcaps! Sorry I don’t remember your name but you were so friendly!!!!!

Very good friendly service

Very nice people, great prices

Got my parts in no time

Had to get a battery I live about 45 Minutes from here but its close to where my meeting was... The gentleman who helped me went above and beyond thanks so much guys you rock, fantastic customer service 👏👏

Ive been to plenty of auto parts stores and none comes close to this Advance Auto Parts. The employees are very knowledgeable and will not try to sell you something you dont need. Very helpful and will answer all your questions. Keep up the great work!

Kudos and my heartfelt appreciation to Ben, Brad, Bill and Nathaniel at Advance Auto Parts on Springboro Pike for making sure I was taken care of. This is hands down the best customer service Ive ever gotten from a car parts store. Not only were the prices of their batteries affordable and comparable to other car parts stores, they came to my house and installed a new battery in my car with NO CHARGE to for the home delivery service!I will definitely be returning to this store for all of my car needs and I highly recommend this store to others.Thanks a million guys!

These guys were great! I was traveling through from Tennessee to Michigan and my headlight went out. They took time to find the last one of my bulbs they had and installed it for me!!! Outstanding customer service; what a great team of employees they have there. I will be sure to go back there anytime I drive back through to visit family!!!

Fast and friendly staff and very clean.

My favorite Advance around. The employees are always friendly and helpful.

Great Place and Staff! Went there yesterday to find an quart of oil. Found it on the shelf and also found out that it was discontinued. They had rang it up already it it was 5 cents on their computer. Even though they could have corrected the price, they stood by the scan and even paid the 5 cents for me. Great place!

Went in to look for a lawnmower battery, after visiting Home Depot & Lowes.. that didnt carry these.. i found here.. plus young man behind counter gave me $5 off coupon.. much APPRECIATED.. Will be going back. Cant find many young men that are willing to help so much! Thanks again guys

There tool loaner program was top notch. They had the tool we needed to finish the job and we were able to pick it up quickly. They were also very helpful on the phone.

More expensive for some things that can be done at other places like Walmart (seafoam is $11 vs $6 at Walmart). But I longer it better than AutoZone. Plus theres a 20% discount if ordering online with store pickup

Mostly helpful and friendly, but they dont have enough help behind the counter

Very helpful

Great very helpful and went above and beyond help!

I needed a headlight for my car. When I went to install it I realized the clerk had given me the wrong one. I went back to the store to exchange it. It was 8:30. The hours for Wednesday are posted open till 9:00. At 8:30 the store was closed and all the outside lights were off.

1/27/18Came at night for help regarding my car. Scanned the obd2 and helped me find the part quickly. Usually go to oreillys but Ill be coming back for sure.

Staff is friendly and helpful. Always have the part I need in stock.

Very good service.

Staff helped me find the right bulb quickly

Friendly

Been to been to them all. People here are friendly.

Horrible customer service.

Horrible customer service at this location I recommend going elsewhere.

Anthony is great!!

Always have what I need

Service is not that great. Inventory is less

Thanks for testing my battery.

Great quick assistance

Great customer service

Staff were very disinterested in anything. Monotone, not caring attitudes, no help, just terrible.

You can’t use gift cards for online purchase. Their online service is poor!!!

Good value

Staff preoccupied

Usually have what you need in a day or 2

They matched competitors price and gave me the coupon too

Helpful staff

Had what I needed.

Friendly customer service

They have parts.

Has all u need

Knowledgeable folks

Good people

Overpriced

Good

Very knowledgeable and the friendliest service! I came in right before closing and Westley made me feel like the most important customer of the day.