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AutoZone Auto Parts
230 S Heincke Rd, Miamisburg, OH 45342, United States
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AutoZone Auto Parts
Comments
Ju
Review β„–1

The gentleman that helped me was very professional and kind. He deserves a raise πŸ™‚

K
Review β„–2

Had a loose cable on my car battery. I called and then stopped by auto zone, Damon checked and secured my cable. And taught me how to do it my self, in case it happens again. This may not sound like much to folks who know their way around a car. But it was huge to me. It made my whole day. And there was no charge. 10/10 customer service. Thanks Damon

Ro
Review β„–3

I love AutoZone is the great place to go in a Reeses and they treated your tools that you need us what you need for your car the park have really good quality and I am a mechanic and I use AutoZone over any other place such as OReillys or Advance Auto Parts

Br
Review β„–4

Damen, the superhero that saved my day, went out of his way while there were customers waiting in line to come help me with my coolant issue. After calling the store, he helped guide me through what was needed and even helped me in the parking lot. Excellent customer service, and this deserves some attention.

Ja
Review β„–5

Never had a bad experience with the staff or any of the autozone brand stuff Ive bought over decades from this store.

Ly
Review β„–6

Rude female employee! Never even looked up from what she was doing when I asked about windshield wipers, just rattled off some numbers and said aisle 3. Thanks a bunch honey, my question was how do I know what wipers I need for my vehicle? Aisle 3 wasnt really helpful. Yes its were the windshield wipers are located, but thats not what I asked! Tried to leave and go to Oreilys across the street, but I couldnt get my broken windshield wiper back on and it was pouring rain! Finally a technician came out and actually assisted me. I should have gotten a discount!!!

Ke
Review β„–7

Associate Manager Timothy Christopher Williams really came through and help me with the stubborn headlight assembly for the Cadillac CTS thx again

Sh
Review β„–8

Tim and Jenny is AMAZING! Phenomenal customer service and truly the best experience I could have asked for. They both single handily went above and beyond for me and helped me out of quite a jam... literally! Thanks again you two!

Mi
Review β„–9

Great help guys ty

Be
Review β„–10

Got help from lady who also didnt mind lifting heavy boxes and pack them up for me. Would recommend it.

Br
Review β„–11

Not a very good store not even let you use jumper cables

Tr
Review β„–12

Always will love this store, great workers and great service

An
Review β„–13

Excellent customer service came in Friday the 5th, the customer service guys went above and beyond to help. I know with it being cold its hard to get people wanting to come out and test or install headlights. Not these guys. Thanks!

De
Review β„–14

Same great service as AutoZone in Moraine. Ends up all the workers are from the Moraine store.

Da
Review β„–15

Knowledgeable staff. Quick service

Ro
Review β„–16

If you get the right part, let me know because I would have to call Ripleys believe it or not to report the story. And stay away from their diagnostic tool. It works good alright. Good enough for them to sell you a couple of sensors that they have in stock. Oldest trick in the book. Just go online and buy you a nice one and that one wont lie to you or trick you into buying things that you dont need.

Ja
Review β„–17

They went above and beyond to find parts that were on older tickets

Ga
Review β„–18

Dude was pretty ride to me, I thought this was a place to get help for motor vehicles. Not a place to insult customers over lack of knowledge. Wasnt even something most people know about. Ill definitely be going to orileys across the dtreet next time

Mi
Review β„–19

I was a little desperate for a couple parts for a Ford Focus. It was close to closing time and Tim treated me kindly and patiently. I appreciate his assistance and fantastic customer service.

Ed
Review β„–20

Great place, great service!

Je
Review β„–21

Unless its in their computer they cant help . Very annoying to go twice because they sell you the wrong part . Only to then drive 45 minutes to another store to get the right part and its wrong too . Save yourself time and frustration

Sh
Review β„–22

Love this location! Friendly staff

Te
Review β„–23

Rude workers. Not friendly at all

Te
Review β„–24

Nice place decent prices

Th
Review β„–25

Good location

Br
Review β„–26

They had the best prices on my breaks.

Pa
Review β„–27

Always good customer service

Jo
Review β„–28

There is lots of tools in there for you need. Good oils plus batteries. Very high quality brake fluid. Not for human consumption only problem. 10 stars

Ta
Review β„–29

I stopped in for windshield wipers. It was cold and rainy . I was in and out quickly and an employee came outside and put them on. It was excellent customer service. They have my loyalty.

St
Review β„–30

Some rude old lady waited on me i wont go back to this store

Mi
Review β„–31

Knowledgeable, helpful staff

Em
Review β„–32

Very knowledgable and helpful! Tim was the best! He helped us find out lights and also installing a headlight and a taillight with a smile! Definitely a great Auto Zone!

Jo
Review β„–33

A serpentine belt broke on my Ford Explorer while on a family trip. I searched for Auto store and luckily I found this AutoZone. I didn’t have any tools with me and I was far from home. Special thanks to Tim and Sebastian for helping me get back on the road. I will always head to AutoZone first. Thanks for helping me out.

Ch
Review β„–34

Needed a code scan on my car. Very helpful and pleasant! They did not have the part I need in stock but at least I know what to do now.

Ma
Review β„–35

I came in close to closing. Tim was so friendly and helpful. I was panicked about an issue with a tire and he explained things to me. Showed me what I needed and was so patient. I am not very knowledgeable about the working of cars. He was. Thanks so much for the kind service.

Ro
Review β„–36

Christopher K. is the definition of customer service. Top marks.

Ed
Review β„–37

Big store lots to see

Ro
Review β„–38

Tim was very helpful and diagnosing my problem and replacing my battery.

Fr
Review β„–39

Miamisburg autozone is great

El
Review β„–40

Idk what the lady name but she was very rude and very poor customer service..it was my first time being alone and needed to get fluids etc for my car.. it was very unpleasant...I work in the restaurant business so customer service is most important..and she doesn’t have it..

Jo
Review β„–41

Tim is awesome bad a guy. And a amazing helper.

Sc
Review β„–42

Fast friendly service

Jo
Review β„–43

Jenny, the store manager has a high standard for store appearance and customer satisfaction and it shows. The store is always in showroom condition and her employees are as helpful as she is. If you want quick knowledgeable service in a welcoming environment look no further. Thank-you!

Do
Review β„–44

Decent prices for auto parts, plus they price match the other auto parts stores.

Ki
Review β„–45

Super friendly location. Staff was an immense help and I am very grateful

Ro
Review β„–46

Had what I needed at a fair price. Put the new battery in the car Without any problems. The people were helpful and nice.

Ar
Review β„–47

The elderly man (Mike) was very rude to me, being an active service member, I was appalled by the way I was treated by Mike uniform. I’m embarrassing that he would be so rude to a soldier in OCP’s and not give the proper respect. I will cancel my fleet account for my dealership all because of Mike. I came in on Saturday February 8th, 2020 at 2:15. Also, he was extremely rude to the parts deliver guy as well. Shame on Miamisburg Autozone, very unpatriotic.

Da
Review β„–48

William is almost always there when I walk in and hes always super helpful as well as everyone else. They make it really easy to get what youre looking for and price match competitors.

Da
Review β„–49

New seat covers and windshield wipers

Ju
Review β„–50

Good place for auto supplys.

Le
Review β„–51

My wifes cars battery died on us... I stopped in (with my car) this morning to be sure they had the battery in stock. AOK! Jumped my wifes car, and got it there. My 6-month-old little girl and I watched from inside the store would the wonderful stay changed the battery for us, and all for about the same price as I would have gotten elsewhere!

In
Review β„–52

Never have anything in stock and service is terrible.

Ch
Review β„–53

Everyone here genuinely cares about you and your issues and will go out of their way to help any way they can. The people at this location are far better than any other parts stores i have been to

Za
Review β„–54

Some of these guys know their stuff some fake it. They arent mechanics, and I dont expect them to be, however they are knowledgeable in many cases. Thanks for the help and parts!

Sc
Review β„–55

You know ween you call a auto part store the person that answers the phone should know something about car parts I dont know who is hiring these people but that person needs replaced and get someone that knows what they are doing its bad enough to have a car broke down and needing to find parts and call somebody that has no idea about working on a cars or have some clue would be nice good thing OReillys is just across the street 🀬

Ga
Review β„–56

Great people great service...

Mi
Review β„–57

The place is busy but they really take the time to listen to you and help. Really recommend this location. The team there is great.

Ge
Review β„–58

Great! They had what I needed

Cr
Review β„–59

Christmas eve morning and I needed a headlight bulb for my car. The manager not only helped me find the right one but then he took the time to help me install it! Best customer service ever!

Cl
Review β„–60

Good place to buy auto parts and accessories

Je
Review β„–61

This place rocks use them everyday and great service thank you Seth Jenny bill and everyone that helps us

Ju
Review β„–62

Very helpful, saved me 100 dollars.

An
Review β„–63

Good service. Helpful employees. Find what I need most of the time

An
Review β„–64

Sales person was awesome. Got exactly what I needed order and was here the next morning.

Fi
Review β„–65

Good place to get car parts

Sw
Review β„–66

It was awesome. The parts manager was right on top of things he quickly directed us to the right part and helped us to understand the proper installation of the part,it was a much better experience than Oreillys thanks AutoZone miamisburg,Im a lifetime return customer

De
Review β„–67

Pretty nice guys, store is always clean, the manager is super nice she is always helpful and nice to us.

Am
Review β„–68

Awesome place friendly and know what their talking about..

Be
Review β„–69

Employees were very helpful and understanding

Je
Review β„–70

The gentleman was very helpful and I appreciate his assistance.

Jo
Review β„–71

While mechanics are like doctors for your car, the folks at Autozone are a bit like pharmacists. These guys have always done good job for me. Theyve helped me diagnose problems in my car and located the parts Ive needed quickly.

An
Review β„–72

Very helpful customer service was great

Sh
Review β„–73

Fast and know their stuff

Ro
Review β„–74

Good place to get auto parts! The staff has always been helpful & friendly.

Po
Review β„–75

Fast enough but not exactly what I was looking for in stock

Rh
Review β„–76

Good service and they are always willing to help the customer find everything they need for the project

Mi
Review β„–77

A lady there accused my four year old of stealing because she bumped into the alarm by the door. She said she had something in her hand I said yes its a sucker we got from CVS. They are rude so the stuff I had just bought I took back and went to OReillys

BC
Review β„–78

This place is great!!!! Wesley was polite and very helpful I truly appreciate the great service!!!

An
Review β„–79

Great location. The staff here is wonderful to deal with, always friendly and helpful.

Do
Review β„–80

Always get the right parts and pretty acknowledgeable

Bu
Review β„–81

Been checkin out that rocket bunny kit.... WHICH I WILL GET......

Me
Review β„–82

Much cheaper online though some employees are knowedgable

Ch
Review β„–83

I always find what Im looking for at auto zone

Aa
Review β„–84

Store manager ia a pain in the side. But I feel with Randy and he is great!

Ki
Review β„–85

Bought a new knife there really like it

Ca
Review β„–86

I like Wesley is always ready to help

Ro
Review β„–87

Service is good. Sometimes there is a wait. But not to long.

Ch
Review β„–88

The girl Csr #09 was rude and pushed the work off onto the boys. I asked if they changed batteries and she said it depends, I had to ask what it was depending on. She was more concerned about eating her Wendys than actually doing her job. The guys were help and friendly.

D
Review β„–89

Usually always have the parts Im looking for

Ja
Review β„–90

Friendly service and advice!

Co
Review β„–91

Great customer service, even when they didnt have the part they sent you somewhere close that has one for cheaper or they can order it :)

Ti
Review β„–92

Go get you what you need but sometimes you got to waiting in line

Ji
Review β„–93

Helpful and quick. They had the part I needed in stock.

Fe
Review β„–94

Always get the help I need. No problems

Br
Review β„–95

Fast and the men were kind.

De
Review β„–96

Great place.

Ch
Review β„–97

They was a great help.

Cu
Review β„–98

Best service

Ja
Review β„–99

Only half of the employees know what theyre talking about, Id rather deal with ORiley Auto Parts.

Ch
Review β„–100

Decent selection, friendly staff.

Information
11 Photos
100 Comments
4.1 Rating
  • Address:230 S Heincke Rd, Miamisburg, OH 45342, United States
  • Site:https://autozone.com/locations/oh/miamisburg/230-s-heincke-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A794&y_source=1_MjQ2ODQ5NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 937-847-8440
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–9PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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