I lOVE Naturally Wood Furniture Center in Michigan City, IN.I bought my amazing and oh so comfortable couch there, kitchen table and chairs, Country style island for my kitchen, office desk and printer stand for my home office, and soon Ill be going there for a new recliner to match my couch :) Great prices and the staff is very nice and helpful.
I have known Mark for many years and have always respected his integrity, the quality of the furniture he sells, the competitive pricing he has, and what is the best customer service in Northern Indiana.
I had a great shopping experience - very fair pricing for quality furniture. Julio and Bobbie delivered my bedroom set, assembled it and were very polite and professional. Definitely will shop here again!
I had bought a couch less than two years ago that unfortunately had broken, in visiting the store a couple weeks ago, an associate went out of her way to search the transaction and see to it that something could be done with the couch. Less then a week later Allen had the couch picked up and the very next day repaired! I had the couch back in less than three days. I appreciate all that was done and the speed at which everything was fixed. Thank you!
Julio and Bobbie delivered a heavy piece of furniture up a difficult stairway with patience, professionalism and a ton of appreciated effort!
This store has great furniture and the employees are great to work with. Lisa was so helpful! They are a great local place to shop for quality furniture that delivers.
Great service in the store and with the delivery. Jay and Brandon were professional and courteous.
Spent good money on a sofa it broke within 3 months took over 2 months just to get someone from the store to look at it. They told us we would have a 3 week wait for parts and now going on another 3 months the other half of my sofa is breaking and the the original break has yet to be fixed.
We’ve been customers of Naturally Wood since 2013 and this is the only place we will buy furniture from! The prices are affordable, they offer many flexible payment options and have great quality furniture. There’s not a piece of furniture I don’t like. The owner/manager Linda has always been very helpful. I really like this store and so does my husband.
I called for a minor problem on my new couch. Within three hours the service manager was at my house and the problem was fixed! I would definitely buy from them again.
Great place to buy you New Furniture.. Excellent customer Service. I recommend any one.😀👍
My family have always shopped with Naturally Wood for their fair prices and great customer service. Gary and Julio just delivered and set up my king size bed. They were friendly and quick!
Very pleasant. Lisa went out of her way for me. With that Thank You.
I was looking for a New sofa. I went to theNaturally Wood Furniture website I applied for credit online. Got approved quickly. Like minutes. I was looking at the sofas. I had questions. Called the store . I was talking with Lisa. (Shes Absolutely Amazing 👏) She invited me to the store. To see what they had. I went in. Picked my sofa. My sofa was delivered in days. 🥰 The delivery men were Absolutely Amazing. My sofa is exactly what I was looking for. I highly recommend shopping here. I know that is where I plan on shopping in the future.
We furnished nearly our whole home from here, but this recent interaction led us to never shop here again. Repeat mistakes with our order, terrible, really awful communication and bad service. Leaving this review after many phone calls and attempts to resolve.Other reviews mention getting the display model without being told and same thing happened to us also
They were amazing. Pricey, but you get quality.
Good folks. No pressure. And they knew their products
Good furniture and price right.
Love the furniture here and Lisa was alot of help!
Absolutely loved my shopping experience at Naturally Wood. The second we walked in the door we were met with smiling helpful faces that made our couch buying experience quick and easy. This is a great local business that provides complimentary delivery (depending on your location). Our couch arrived in great condition with the delivery. The guys delivering were very friendly and were in and out in under 15 minutes. 10 out of 10 would recommend.
We just bought a sectional and it was a great experience. Linda helped us out and even had it delivered on the same day! The prices were reasonable and I loved that no one was pushy. Ill definitely go back if I need more furniture.
Jay & Eric were absolutely the best. Delivered our furniture with speed, care, and respect. Top notch place!
I’ve bought from this place multiple times and I’m always been satisfied each time. My husband and I just recently purchased a king size bed and we couldn’t be happier with it. Thanks so much!
My go to place for all my furniture needs! Prices reasonable and quality excellent! Just purchased the perfect bedroom set today! I’m a life long customer!
Delivery made by Eric & Gary who are fantastic. Friendly courteous & professional!! Highly recommend Naturally Wood!
Love all my new furniture!! UPDATE: 11/9/2021 Its been 3 years since my purchases. Every single item still looks like day one and no signs of wear! Still love all my furniture.
Great selection. Staff was very friendly!
Ive purchased most of my furniture from Naturally Wood furniture, since I moved here in 1994. Been pleased with all. Great quality!
Shopped here because my parents did, and they were always happy. Really pretty couch! Purchased the warranty, made a warranty claim when the wooden structure failed in October and it wont be fixed until after Christmas. The cushions lost their shape six months in, but the warranty doesnt cover that. Would expect this kind of early wear at a discount retailer. Really disappointed.
Gary and Jakarh provided a very professional and friendly delivery experience today.
Great place with reasonable prices.
I purchased a dining table, chairs and server by manufacturer International Furniture Direct from this store about 2.5 years ago. Upon delivery the table and server were scratched. When I called the store to complain I was told that #1, rather than order a new server I was delivered the one from the showroom floor and #2, that the imperfections were characteristic of the type of material they were made from. However, they did come out and take to a workshop to TRY and remove the scratches. Now, 2.5 years later, the table has begun to chip all over and looks atrocious. Of course, since I purchased the furniture protection insurance I call to file a claim. The claim was denied because it was deemed an ongoing problem. I am now stuck with a table, which I initially liked very much, but can no longer have in my dining area because it looks horrible!!! And mind you, we very rarely ever used this $1,000 table because my husband and I eat on our kitchen island. So my only recourse is to PURCHASE A NEW TABLE!!!!! And, the server is still scratched but I have decor on it to cover them.
Some of the best customer service! Thank you so much Linda and Norma for helping me find the perfect couch, and answering all my questions! Such a great staff and great products.
Some of prices seem very fair. I thought, based on the name, that there were homemade furniture pieces...in reality, they carry furniture by nationally known manufacturers. Employees were helpful and not pushy.
Very helpful staff. Your basic, comfortable, affordable furniture. I bought beautiful bedroom set, very expensive looking finish, very happy with it. Prompt delivery- it was easy to arrange.
Little pricy and i wish they had more headboatd options that didnt belong to my grandparents era...
Quality furniture at reasonable prices with excellent service. Michael Schoonaert provided no pressure sales help then went above and beyond with customer service after the sale -a rare quality in todays marketplace. I live in Highland but will make it my go to store for furniture.
Pricey and not a lot of selections
Great pricing fantastic product and selection
We have bought several pieces of furniture over the years at Naturally Wood. The entire staff has always been helpful and professional, from sales to delivery and the prices are reasonable. I highly recommended this store.
Very nice place to buy furniture for a reasonable price and good quality
I really like the service and quality! Bought all my furniture from here
I was jerked around by bigger stores like American Freight (never go there) until I came here. I purchased a beautiful reclining couch on a Saturday that was promptly delivered that Monday for free! Staff is very friendly and they dont make you feel hounded while trying to look around. If I could rate them 6 of 5 stars I would.
Great store, decent prices & very nice staff.
Low pressure...allowed to browse without feeling watched. Nice selection of sofas, chairs, and bar/dining sets. Prices reasonable.
Truck driver review: friendly staff, decent sized parking lot, quick in and out service.
Was amazed how affordable everything is. Not another over priced furniture joint.
A good place to buy furniture at decent price
I bought a bedroom set and was sneakily given the display without my authorization. When I asked if they had in stock, I was told they had plenty. The day that I purchased the bedroom set, the associate said he had to go to the warehouse to get the furniture. I discovered why it took so long was because they were taking the bed apart. This is not the first time this has happened. A relative bought a dining table and the day he went to pick it up, the one on the floor display was gone. Be alert if you plan on buying from this place.
Found many good deals there. They have some some very nice pieces there.
Good people and Ive bought a few things from here
Very good service and Quality Inn price were outstanding will definitely go back for future needs
The website shows no prices only to find out that everything in store is over priced.
Wide selection great prices & always courteous staff. Setup & take away service.
They were competatively priced in comparison to identical peices in Valparaiso but would not negotiate at all (less than $80.00 on an over $1,000.00 dollar peice on a cash price. Like anywhere some peices seemed better quality than others.
Very Good Place For Quality Furniture AND Real Reasonable Prices
This is another furniture store in the area, they handle Ashley and Flexsteel furniture, other than that i dont know much else about this place, sorry
Nice store good people but it will tap your wallet
Nice products crazy prices!
Awesome selections, prices, and staff!
The salesman was very friendly and helpful.
Good deals on furniture and items for sale!
Naturally Wood is a great place and the employees are very friendly
Worth a visit.
Very friendly and no pressure from the sale lady
Nice furniture and prices
Awsome deals
Great place
Very friendly staff
Reasonable
Great People !!!! Great Customer Service !!!!!! Affordable Prices !!!! Love My Couch Set
Expensive
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