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American Overhead Doors Inc
1885 S Main St, Middletown, CT 06457, United States
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American Overhead Doors Inc
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Sh
Review №1

They just came and installed 2 garage door openers and our service technicians name was Jarod....He did and amazing job. He was polite, right on time, and very meticulous ....he hid all the wires so nicely and the openers are amazing!..he said he was only on the job for a few months but you wouldnt know it! he did a great job! would definitely recommend this company! Sales staff was excellent as well!

Sa
Review №2

Spring broke on garage door. Called American Overhead in Middletown. Within two days had technician out to fix. Although a little pricey, we were pleased with work…until we realized technician “borrowed” an expensive item from my garage. 100% certain item was there prior to service call. Called company to see if it was accidentally taken. Zero concern on their part with minimum follow up. Will never use again. There are plenty of garage door companies out there…unless you plan to sit and watch the entire time…find another one.

Al
Review №3

We had 2 garage doors and 1 garage opener installed yesterday. We are very pleased with the work done. Our service tech was very professional and tidy. We would definitely recommend this company to anyone. 😊

Da
Review №4

I called for a service visit because my garage door was not working. Austin was the technician who arrived at my prem and assured me he would fix whatever needed to be fixed. He was not only confident, reassuring, professional and knowledgeable, he also fixed my issue and left me with a working door just as he promised. I will request Austin every time I need a service call in the future.He was AWESOME!!!!

La
Review №5

I was designing a shed for my back yard and wanted a garage door in one end to give easy access for a riding mower. I called American Overhead Door and Todd Elkins gave me the required clearances and then confirmed the drawings I sent him. Once the shed was built, an installer came out and put in the door. He was thoroughly professional and the result is everything I could want.

Su
Review №6

American Overhead team was prompt and highly professional. One of my garage doors went crazy. Within couple of hours they had some come over to fix. They called and kept me posted on when the technician is on the way. Highly recommend.

Ki
Review №7

The tech was polite,professional. He arrive exactly on time. He explained the issue and what needed to be repaired. He is an exemplary employee. I would request his expertise again.Kim Nichols

Da
Review №8

Great experience start to finish. Installers were extremely professional and did a fantastic job!

Do
Review №9

I would highly recommend American Overhead Doors. I had two new garage door openers installed. The process to get the units ordered and scheduled for installation was very smooth. The installer did an amazing job even sweeping my entire garage when he was done. First Class all the the way!

Op
Review №10

The installer can when expected. Before I knew it the job was completed to my satisfaction.

Be
Review №11

Very good experience with American Overhead Doors. Their technician was professional, helpful, and efficient, explaining everything we needed to know about out new opener and making sure all the work was done thoroughly. Were highly satisfied - the new opener was well worth it!

Ri
Review №12

Griffin was great. When I called it sounded like the door was going to break or fall apart.All it needed was special lubricant spray. 10 minutes he was done. Didn’t try to sell me anything I didn’t need great overall service

Ro
Review №13

I hired American Overhead Doors to raise my garage door up so I could use my full garage opening and get my F250 into my garage. My garage has an 84 opening, but only 8 of ceiling clearance above the opening. This was a technically challenging project that took two technicians most of the day to complete. The company that originally installed the door declined the project. All phases of the project were done promptly and professionally. I would highly recommend American Overhead Doors in Middletown CT particularly if there are technical challenges involved in the installation. Unlike some of their competitors they do what they say they are going to do. They were a pleasure to work with.

HK
Review №14

Contacted them online, revived an automated confirmation that my message was received but sadly no one from the company ever contacted me. Unprofessional

Ge
Review №15

Actually arrived a few minutes early. Professional.very satisfied.

Na
Review №16

We are extremely pleased with every aspect of our experience with American Overhead Doors, from the courteous and knowledgeable salesman, to the way the company stayed in contact, to the efficient and professional installers. Our new doors are such an improvement over our old, drafty, loud wooden ones. The new doors look terrific, are exactly what we ordered, and will help reduce our fuel bills because of their insulation and no-gap fit. And they are so much quieter. I highly recommend this company to anyone looking for a great product at a fair price, with excellent service.

St
Review №17

From sales through installation, American Overhead Doors made the selection and installation of our new garage doors a seamless process. Everyone on the team has been friendly and professional. We highly recommend them!

Da
Review №18

I’ve used Middletown Overhead Door for years. They’re top notch. They always solve my issues, they’re quick, clean and friendly. If I had to replace my garage doors I would use them in a heartbeat. A+

Ni
Review №19

They are great. Sometimes tough to get in touch with them, but I just showed up and got service. Great selection of items in stock. They special ordered me 2 low head room double tracks and they arrived when he said they would and for the price quoted. Will do business with again.

Bg
Review №20

The installation was done by an extremely capable and caring guy and I appreciate his work ethic. He represented you very well.

Ly
Review №21

The cable on our garage door broke with my husbands vehicle inside. American Overhead Door was here within an hour & repaired it. Theyre the best!!!

Ge
Review №22

Very happy with results. All work was completed in a day. Technician (Danny) was well qualified and answered all my questions. Old door and material was taken away as promised. Area was broom swept upon completion.

dr
Review №23

Everything went very smooth from the Initial contact to install, I highly recommend American Overhead Doors Inc . Shout out to Troy my installer who was friendly knowledgeable and professional 👍 Love my new Garage door openers

cr
Review №24

Danny the gentleman that installed 2 doors for us did a great quality job. American Overhead price was very fair and the new doors look great inside and out. Thank you.

Jo
Review №25

We are very happy with the service provided by American Overhead Doors. The repair person showed up on time, was friendly and knew his stuff. Our garage door opens perfectly now. Highly recommend them!

Da
Review №26

Griff came by and fixed the motherboard on a non-functional Liftmaster garage door opener. He also went over both the interior wall mounted button control and the outdoor PIN unit. Excellent service all around.

Te
Review №27

Responsive, courteous and professional. Took care of the broken part in less than an hour.

Ly
Review №28

I have already recommended American Overhead to friends. The Clopay product Is beautiful and adds immediate value to my home. The process from start to finish was easy and efficient. Todd had samples of what I was interested in, making my selection easy. The order process and installation schedule went as planned and was exactly as expected. The installation technician was very experienced and spent time making all the right adjustments. Very pleased!

Jo
Review №29

These folks were at our house within 48 hours. The problem was quickly determined to be a misalignment of the safety sensor. He was polite, honest and instilled trust in us. I’d highly recommend them and will look to them for our eventual replacement and install.

Br
Review №30

Jason help put two beautiful garage doors on my house that were definitely needed. He did an amazing job super polite couldnt ask for a better experience. Thank you again

Ka
Review №31

I received an appointment the same day I called. The service man came at the stated time and gave an estimate of the cost before starting. He explained what he was going to do and completed the job in less than an hour. We are pleased that the noisy garage door was now fixed!

Ro
Review №32

Good guy, good work, appreciate!

Wa
Review №33

Excellent scheduling and service. Polite and knowledgeable techs. Our go to company for anything garage door related.

Ro
Review №34

Excellent service from technician Andrew Campbell. Previous technician had misdiagnosed the problem - Andrew saved me the expense of replacing the motor.

Jo
Review №35

Easy to book appointment.They came exactly when they said they would be there.The service person had all the right tools and knowledge to fix the issue.The service man was a very personable.They fixed my garage door quickly.And I was less expensive that I thought.I will definitely call American againJon

Ja
Review №36

Installer was prompt, installed the Genie screw drive opener well, and left the extra parts and packaging neat. Price was reasonable. Definitely recommend!

St
Review №37

Griffin was so nice, and efficient, gave me two new modules, and made sure they worked. Could not ask for better service.

Sh
Review №38

I used American Overhead Doors to fix and repair some mistakes I made in my own attempt at garage door opener installation. They were professional and able to address my issues and give me an estimate within 2 days of my initial call. Once I approved the quote, Sam came out four days later and was excellent! I would hire A.O.D again strictly from the service Sam provided. Overall a great experience.

Ke
Review №39

This was a great experience! I requested service for my garage door that I could not open. Jason the service man, came over and fixed my garage door and even replaced my garage door opener for a great price! I would definitely recommend using their services!

Mi
Review №40

Efficient, Covid conscious, good work and fair pricing!

ju
Review №41

Middletown American Overhead Doors has the best technicians! Sam was exceptionally professional and really knew his stuff!! Five stars for Sam!

Re
Review №42

Very nice product at a very good price. Excellent installer (Jason) took the time needed to do a meticulous and beautiful job. We flip houses and we expect to use you many more times. You definitely passed our test. Thank you!

Jo
Review №43

Could not have been happier with the service. The tech was attentive and after fixing the cable which was broken, took the rest of the time to reinforce our door which had started to cram. He did this without any prompting from me. Truly the sign of a good company and better employee looking out for the customer.

65
Review №44

The repair man arrived at the approximate appointment time and promptly located my problems.

Br
Review №45

I received same day service for an emergently trapped car. Garage door repair was quick and prompt, and the price was right. I always go to this company for garage door issues.

Cr
Review №46

Great service and great job. Nice to have someone who you can depend on. Thanks!

Fr
Review №47

Service was great! I chose to replace the opener and the technician’s suggestion was a huge improvement over the old version. Everything went so quickly, thanks so much!

Bi
Review №48

They have a great process in place. Quick turn around time from measuring job to install. Jason the installer went above and beyond by walking me through the install and overcoming a small hurdle with ease, he’s truly a professional you want on the job. Absolutely would recommend!

Da
Review №49

Jason was terrific. He was efficient, explained things well and cleaned up completely when done. The new doors are great and with the new torsion springs, rollers, and tracks, opening and closing the doors is quiet and smooth! I couldn’t be happier.

Th
Review №50

Excellent job by Griff. Fast and efficient. Thanks

Ry
Review №51

Aaron & Andrew were knowledgeable, efficient and trustworthy. They did a great job. Would highly recommend.

St
Review №52

Quick responseFair priceFast workProfessional

An
Review №53

American Overhead Door is responsive & professional and they do wonderful work!

Gr
Review №54

Had a very positive service experience with this company (broken coil spring replaced). Top notch, friendly techs. Door functions better than ever. Wish I called them sooner. I’ll be calling them back when it’s time to replace our old door with a new one. Definitely recommend.

Di
Review №55

Great job! Appreciate the quick service, very nice man and took about 5 minutes to make the repair. Thank you

An
Review №56

Very pleased with all aspects of American Overhead Doors. They were here when they said they would be and the team they sent (Jack and Andy) were awesome! The doors look great and I would highly recommend using them.

Je
Review №57

I called for a garage door service and they came out the very next day! The technician was very prompt and courteous and he made some great recommendations. My garage doors are working better than ever! I will definitely use American Overhead Door going forward.

Ca
Review №58

Repair person arrived within the window of time allocated. He immediately identified the problem on our garage door as needing new pulleys. They were installed in a short period of time. The door closes much more smoothly but still makes some noise. However, it’s a 20 yr old door so some creakiness is to be expected. Would recommend using them again.

Ch
Review №59

Very nice staff. They first aligned my torsional spring doors and the alignment was very well done. There was another problem that they had to diagnose and they had to come back after receiving a new part but they were very reasonable about the cost.

Ma
Review №60

Its the second time we have used American Overhead Doors Inc. for repairs....This time it was because a wire snapped. They first asked if my car was trapped, which it fortunately wasnt. They had Griffin come the next day and he repaired it in no time flat! I would call them for any repairs you need!

An
Review №61

Great company to work with from start to finish. Super responsive and great quality work. American Overhead installed 3 garage doors with openers for new construction. Thank you Mike, Sean, for all of your help throughout the process and Danny and Jason who did phenomenal job on the install! Would highly recommend!!!

Ka
Review №62

My technician was Jack, and he was awesome!! He was very friendly, professional, knowledgeable, and efficient. He was very detail oriented and took pride in his work. My garage doors have never worked so well! Thank you!

Ka
Review №63

Very knowledgeable, I wish I hadnt called because my door was so old that all my tech could do is oil it, but I learned a lot from talking to him. Ill be using again if necessary.

Pa
Review №64

Everyone was helpful and the repair job was great!

La
Review №65

Professional and courteous, repaired my door and consulted me on his advice moving forward. Would definitely call them again.

Th
Review №66

Excellent service. Safe interaction with Jack, very professional. Fixed door opener promptly.

R
Review №67

Using American Overhead Doors for our garage door repair was an awesome experience! From setting up an appointment within 1 day of calling them, to the excellent service that was provided by “Jason” the repair technician, we would highly recommend American Overhead Door to anyone.

De
Review №68

We are so pleased with American Overhead Doors. They are prompt, they are efficient & do an amazing job. We are so pleased with our new garage doors. I will highly recommend this company to others.

Er
Review №69

They moved my appointment without notifying me and when I called to ask for an update was told the server went down. So I asked if that meant their trucks were unable to work and they said no their trucks are all out working. So I then asked if the trucks are still out working, then why isnt one here?So I took 1 star off for not calling and for just not being upfront about over booking when I called.When they came.out the next week, the technician was great. Have 3 overhead doors, one I couldnt even open and had no idea the condition of the other two. They could have told me I needed to replace any number of things. Instead he just lubricated, re tensioned and noted to me that the components are older and I could either continue until there is a problem or could make my own schedule to replace rollers, hinges and springs.Would recommend to a friend and will call them when I have a problem and/or decide to replace any components.

Ja
Review №70

On time, service man great communication and explained problem fully. Made repair in a timely manner. Excellent service!

ku
Review №71

The only reason they did not get five stars was that we were promised an earlier install schedule by the salesman.Once we got the actual date, the technicians were on time and very professional. The doors look great!

Ga
Review №72

Cliff did an awesome job repairing the spring and cabling on my garage door. Friendly same day service from the team at American Overhead Door. Glad to have the Middletown branch close by for prompt service.Best Regards,Gary Warner

To
Review №73

Excellent delivery of services and knowledgeable technician who repaired my door and did it right the first time.

Ma
Review №74

We had an issue with our garage door late last night - luckily got cars out of garage but door could not be budged. I called American Overhead this morning and spoke with Sean - outstanding customer service skills and a good listener! The tech just left - also excellent customer service skills - and good news is door has been repaired within 24 hours of its failure. Thanks to Sean and American Overhead!

Ge
Review №75

Quick, ease of doing business and flexible on sales, installation.....well adjusted on customer needs.

Kr
Review №76

Professional, arrived on time.

Fr
Review №77

Prompt service, excellent technician who clearly explained several options and cost for needed repair. The price charged for the work done was reasonable.

De
Review №78

As a Fellow Business Owner, a Business that provides Service to various Customers, My experience with American Overhead door this week was Excellent. From the Quoting process all the way to the sweeping of the floor after the doors were installed. Top Notch work, great follow up and precise Scheduling. I am very Satisfied. Motorcars Incorporated Plainville Connecticut.

Ma
Review №79

Very professional staff, a little glitche on scheduling no big deal.installer was very professional and answered any questions I had for him.

gr
Review №80

Excellent technician. Smart friendly and thorough! Arrived on time and did a great job taking care of the problem.

Cl
Review №81

Great service, great product. It was professionally installed on time, with the technician explaining everything in detail and the clean up was what youd expect from a great organization.Thank you!!!

An
Review №82

Great service, prompt and friendly

Ma
Review №83

Excellent service and the installer was very friendly and very knowledgeable about the install of our door opener. We are very happy.

Bi
Review №84

American overhead door provided high quality service. The tech was on time and worked quickly. Any and all questions where answered on the spot.

Ch
Review №85

Great service. Technician told me what he was going to check for and explained everything he did. Offered suggestions on how to better maintain the doors

Sy
Review №86

Super nice, friendly service done nicely and efficiently.

An
Review №87

The technician was very friendly and knowledgeable and fixed the problem in a matter of minutes.

Ki
Review №88

They were quick, efficient and friendly! Love my new door!

Su
Review №89

Excellent service. I was not home and they kept me in touch with their progress.

Em
Review №90

Had brand new doors out in and they are gorgeous. Super easy company to deal with, job site was immaculate and installer was friendly and polite.

Vi
Review №91

The guys from American Overhead Door did a nice neat job, on time.

Ke
Review №92

Top notch pros! Very informative and friendly. Will be recommended highly by me!

Sa
Review №93

This company is consistently fantastic to deal with. Their customer service is wonderful, and they make every effort to come out quickly and go above and beyond to make sure that the customer is completely satisfied with the work done.

Ro
Review №94

The process was easy, installation was completed as promised and the tech was really knowledgeable and took time to explain the new opener as well as answer all my questions. Will certainly call again and ask for this tech when I replace the other unit.

Sc
Review №95

Great company! Very knowledgeable staff from beginning to end! Highly recommended!

Mi
Review №96

Service was great and the price totally competitive. Installation was done well, sooner than expected, and the technician couldnt have been nicer.

Ja
Review №97

Called and they came the next day as planned and on time, nice job done. Thank you American Overhead Door

Mi
Review №98

The tech was friendly, efficient, and thorough.I would recommend them to anyone who needs doors repaired or replaced.

Na
Review №99

Excellent job!! Showed up on schedule, efficient quality work at a reasonable price.

Ro
Review №100

Great salesperson, Steve. 2 new Liftmaster GDOs installed. Great product. Great installer, Jack. Totally happy as of May 1, 2019.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1885 S Main St, Middletown, CT 06457, United States
  • Site:https://aodct.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 860-347-1507
Categories
  • Garage door supplier
  • Door supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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