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Texas State Optical
2020 FM 663 Ste 320, Midlothian, TX 76065, United States
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Texas State Optical
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Co
Review №1

Excellent service, very thorough. All of my questions were answered. The office uses the latest technology and I was greeted immediately. Highly recommend!

Ta
Review №2

I am so impressed by the customer service 👏 from the appointment scheduling to the insurance verification and the professional staff. It matters how we are taken care of and I felt blessed to have found my new optical office! Thank you all for doing what you do, because you do it well.

Jo
Review №3

I was directed by my physician that there was an urgent need to get my eyes examined. I immediately called TSO Midlothian and they were extremely helpful on the phone and directed me to their office. I was immediately seen with attentive service by their staff.

Je
Review №4

Dr. Law ( I know I spelled it wrong) she has been the most informative eye doctor Ive ever seen. She always go into great detail about vision and any problems she might see. Shes has given suggestions and solutions when other doctors have just let things go unchecked. I deeply appreciate her skill, compassion and knowledge.

Vi
Review №5

While they didnt have an opening available when I called, after I told them my symptoms they got me in right away. The Doctor was VERY thorough and took her time. She even double checked my eyes again before diagnosing my problem.The staff was very accommodating and made me feel at ease.They took care of my referral and making sure he was in my network. They setup my appointment for me and for the time I requested.Thank you TSO

Tr
Review №6

Great experience from the front office to checkout. Quick in and out but thorough. Answered any questions. Highly recommend!

Li
Review №7

Best eye exam I have ever had. Everyone was friendly and thorough. Learned a lot about my vision and choosing glasses. Very reasonable pricing. Loved the entire experience!!!

D.
Review №8

Everyone at the clinic and glasses shop were very friendly and welcoming. The medical staff and doctor were attentive and thoughtful. I will definitely be back for my exam next year!

Sh
Review №9

Everything and everyone from start to finish was amazing. Dr. Smith is awesome. Baylee was so friendly and professional. Crystal was kind and helpful with ordering and explaining the frame process! Would recommend to all my friends in Midlothian !!!

Su
Review №10

Everyone there from the time I walked in, to Dr La, to the time I walked out, was just fantastic.Dr La spent a great deal of time with me, and what’s even better, she listened to me. She told me things that no other eye Dr has ever done.When I didn’t really no what to choose, she gave me options and If I was stilluncertain, I asked her what she thought was best !!When It came down to picking out my glasses, Crystal was fabulous. I typically don’t look good in any kind of glasses, but she spent her time we me until we found one that we both liked.All in all my experience was great.Thank you all at TSO

Je
Review №11

Greeted by friendly front desk.Taken back to be seen in a timely manner. Optometrist and tech explained all details clearly and I left with the cutest pair of glasses ordered.

Ka
Review №12

Awesome staff! Very helpful with my eyeball concerns, insurance options, picking out glasses, mine come with magnetic sunglasses. Overall very pleased!

Sc
Review №13

My experience was perfect from the moment I walked in. Friendly, professional, and efficient across at least six folks I interacted with. It was an incredible visit.

Ra
Review №14

From the moment I walked in the door they greeted me, so friendly and very polite. The staff is awesome not to mention the Dr she took her time answering all my questions and examining my eyes. Left there knowing what to expect from my new glasses.

Da
Review №15

Everyone was kind, polite and informative. The facility was nice and clean. They provide a calm atmosphere. It was a great experience and I would definitely recommend others to this location.

Ja
Review №16

The whole experience was easy and friendly. From filing all my information online, to the receptionist welcoming me, as well as the lady who did the exam. Dr La was top notch and answered any questions I had and was easy to talk to. Picking out frames was a little more difficult because I didn’t really care what they looked like, but the frame lady was real helpful and saved me money,which is always a good thing. I was in and out within 45 minutes. They whole experience was first class, friendly and helpful. I’d recommend them to anyone.

Ke
Review №17

Nice office and friendly and helpful staff. Only 4 stars because glasses selection somewhat sparse and limited. Not many varying styles to choose from.

He
Review №18

Everyone we encountered was friendly! This was our first experience with needing glasses & everything went so smooth & was explained so well! We are happy to be a TSO patient! Dr.La was great with my son! Thank you everyone!

Mi
Review №19

Professional, friendly and no sales pressure. During my exam they informed me of everything they were doing.Will definitely look forward to future routine exams.

Sh
Review №20

This is just an update! I took my mom here due to the fact TSO has been her place to go where she previously lived in the Ft. Hood and Killeen area. She now lives with me in Waxahachie and there are other places to go to get an eye exam.Making a trip here is not a problem, We had to make several trips back to get her glasses adjusted and the ladies are awesome.Thanks for the awesome customer service.

Me
Review №21

Wonderful experience! Everyone we encountered during our visit was helpful, knowledgeable and friendly. Dr. Prapta and Dr. La are excellent. Highly recommend!!

He
Review №22

Very friendly and courteous staff. Crystal was very helpful in my eye glasses selection. Definitely will recommend to my family and friends! Excellent service and great location.

Ma
Review №23

Best. Optical. Experience. Ever! From the office staff to the wonderful assistance (Ms. Kathy) to the doctor (Dr. La) wonderful wonderful service! There was no rush, they took their time yet still valued my time. Clean, courteous, and just the best! Dr. Le took her time fully explaining everything to me and she even figured out that my previous prescription was incorrect! I can’t say enough about them, go try them yourself!

Je
Review №24

I got a very thorough eye exam. Really liked the Dr. I will definitely go back. Very nice staff. Office was very clean.

La
Review №25

I had a painful lesion on my eye and TSO Midlothian squeezed me in. Shawn’s examination was thorough and his explanation of my condition (including giving me a photo of the lesion) was easy to understand. Then, rather than hand me a prescription and send me on my way, Shawn had his staff call the area pharmacies to locate the nearest available. Outstanding customer service!

To
Review №26

Dr. Shawn Prapta is as good as it gets. He is kind, caring, thorough, and very knowledgeable. He always goes above and beyond! I highly recommend TSO and Dr. Prapta

Fr
Review №27

Loved my whole experience from booking my appt to my visit!! The front desk staff were kind and Dr. Smith was very knowledgeable and helped with my issue! Thank y’all for the great service!!!

Ch
Review №28

Since i moved to the area about 7 years ago Ive been looking for a vision center, like the one i went to before, with no luck. I was so excited to hear that TSO was opening a center in Midlothian, Tx. TSO has always been my go to for anything that has to do with my eyes. They are so professional and they make me feel like they really care. I also like their selection of frames, lens options and warranties.

ma
Review №29

Total pros, state of the art equipment, friendly staff!

Ve
Review №30

The staff is amazing very thorough great experience

Sk
Review №31

Worked me in on a Friday afternoon when I had a metal fragment in my eye. They were super nice and got it taken care of.

Du
Review №32

Great Doctor and staff. Very friendly.

Sh
Review №33

Staff is fantastic and very thorough! Great experience and I’m well pleased with the exam, choices of frames, contacts, and sunglasses.

Cr
Review №34

I am super thankful for this facility. I was having horrible eye pain and pressure and very miserable. I called several medical facilities and no one was able to get me in quickly. I called this facility and they said come on in now. I immediately went and they found an abrasion on my eye and gave me medication and today my eye already feels a million times better! Couldn’t be more thankful for them getting me in so quickly. Thank you!

C
Review №35

If you pay for an exam there, they will not give you your PD measurement if you do not purchase glasses from them. I have had other eye examinations that gave me this information.

Ma
Review №36

Absolutely wonderful. Staff is friendly. Doctors are very knowledgeable. Dr. La was excellent. The selection of frames is ok. Not many for a child but thats ok. All in all. Great

De
Review №37

We recently moved to the area from Keller. Our daughter saw a glowing review on the neighborhood Facebook so we decided to give TSO a try. We were very pleased with the entire process from scheduling our appointments and new patient paperwork online, the office staff and Dr. La.

Sa
Review №38

Ive seen Dr Prapta for years and wouldnt go anywhere else! Hes the best and Id drive to the ends of the Earth to see him! You cant put a price on the one who cares for your sight❤️

Ga
Review №39

My experiences have always been positive with the treatments, mannerism, and atmosphere being one of professionalism, friendliness, and attentiveness.

Am
Review №40

I loved TSO! It’s been awhile since I’ve been to an eye doctor that actually seems to care. The staff was friendly and took the time to answer all of my questions. I would definitely recommend to anyone.

Ga
Review №41

I am very pleased with TSO in Midlothian, TX. The Dr. is very knowledgeable and very nice. Her staff is very professional and they know what they are doing. Im going to keep going to this office. My daughter goes there also.

Me
Review №42

The ladies at the front desk to the Doctor were so friendly and made my son and I feel at ease. Thank you.

Vi
Review №43

The staff was very courteous. Thr staff took the time to explain everything to me. I didnt feel like I was being rushed during my visit. I will definitely continue to use them when I need eye care.

Pa
Review №44

The staff are very friendly and professional. The business is very clean and well organized.

An
Review №45

As a person who has had to wear contacts/glasses her entire life therefore has done countlesssss yearly exams.. I can honestly say this place is absolutely incredible! The eye exam was as smooth as can be, Dr. La was very kind and truly exceptional. Stephanie was the woman who helped me find my perfect pair of glasses and she was incredibly patient and absolutely savvy! All in all, everything/everyone here was great, fast, and helpful.

Sh
Review №46

Awesome staff all around; friendly, knowledgeable and very helpful

Ni
Review №47

TSO had a very pleasant staff and I was completely satisfied with the professionalism of my doctor and his diagnosis! I would highly recommend their service! Nina Swaney

La
Review №48

Incredibly thorough! The staff was educated, helpful and friendly! The doctor knew exactly what I needed and got me out of glasses that were the wrong prescription. The staff had contacts ready for me to try and did another eye test before I walked out and decided I needed a different type of contact for one of my eyes for my astigmatism! This staff was on top of it and I never felt rushed! Highly recommend and will be back for sure!

Mi
Review №49

The Dr. and the staff at TSO are so friendly, professional, and efficient. Dr. La took her time to perform a thorough eye exam and made sure I left with all my questions answered. Stephanie was incredibly kind and helpful with selecting me a pair of Costa sunglasses. I’ll be using TSO Midlothian from now on for all my eye care needs!!

Ch
Review №50

Amazing work. They evaluated my unique situation and helped to show me the value of what I needed to correct my issues.

Ma
Review №51

I love this place. It’s quiet, friendly, and professional. The staff is amazing and Dr. Prapta was great. He was attentive, showed compassion most importantly very knowledgeable. I’m super excited and he and his team has chosen Midlothian to better serve this community.

Ca
Review №52

Very pleasantly surprised.

De
Review №53

They were so friendly and quick. I hadn’t had an eye appointment in years (sadly) and they explained how my eyes changed and explained everything they were doing. I felt instantly comfortable there. The whole office staff and doctor La were awesome!

Ja
Review №54

The staff went above and beyond to correct another eye clinic’s mistake. Dr. Shawn and everyone there is amazing.

St
Review №55

Had a great experience! Very kind, patient and knowledgeable staff. I was seen at my scheduled appointment time and everyone was professional and kind. Stephanie did an amazing job helping my husband and I pick out glasses and sunglasses. She explained our confusing benefits simply and made the entire process fun and easy. I’m so thankful that they are in Midlothian. They are a great addition to all the growth going on.

Sh
Review №56

#TSOmidlothianI appreciate my Optometrist and his staff, who are AMAZING. I got my appt dates mixed up and Dr. Smith and his staff said oh no, we will fit you in because you drove all the way from Southwest Ft. Worth. I told Dr. Smith he was worth it and I appreciate them. They had a full schedule and did not have to do this. He repeatedly said thank you to me.

Br
Review №57

This was my second visit to TSO in Midlothian. I was very pleased with the professionalism of their staff and the diligence of the Optometrist I saw. I’ll continue to go there as long as I can.

Ka
Review №58

TSO Midlothian has outstanding customer service, doctors and office staff! Had an emergency situation on their grand opening and they jumped in to see and assist me! The doctors and staff were so caring and helpful and took care of me during their grand opening. The follow-up was just as smooth, we have travelled to Cleburne to the TSO there but will be transferring my family’s eye care to Midlothian!

Do
Review №59

Very pleasant, very welcoming, very nice people

Ye
Review №60

Amazing ! The staff, the office, the variety of selections ! Very patient and informative !

Te
Review №61

Dr. La was efficient, friendly and informative. As a busy mom of four, with a newborn in tow at my appointment, I was very appreciative of being able to get in and out and know I had a thorough exam. Cant wait to pick up our glasses later on this week. We had such fun choosing frames with Jack.

Ca
Review №62

I love being able to take myself and family to a locally owned and operated office. Dr. La took her time, was very friendly, and made sure all questions/concerns were addressed. Oh, and she is very patient with little ones. Love having an optometrist office so close to home.

Ch
Review №63

This office was very professional. They made sure to explain my vision benefits and coverage before my appointment began. The doctor found where my previous prescription was incorrect and worked with me to fix it.

Pe
Review №64

I am a service provider and patient here at TSO.. I have been with TSO Mansfield for years. I now have come to the new Midlothian office and am very impressed with the facilities and the staff. Everyone here that my 2 boys and I saw from check-in, to the examining OD was top notch..Could not recommend more highly..

Ka
Review №65

I made an appointment after a recent appointment with a competor. I was telling my wise daughter in law about my vision issues after buying new glasses. She told me about Dr. Smith at Texas State Optical. Im moving to Midlothian... So this is great & convenient. The reception personnel where fabulous & got me an appointment right away, they are very professional and courteous. My exam was the BEST... Its probably the best exam in ages... I can SEE and no more blurry achy eyes. I would highly recommend!!! And will go no where else!! My whole family goes there now!! I cant say enough GOOD thing!!

Ju
Review №66

Very friendly staff. State of the art equipment! They have flexible scheduling and we love Dr. Prapta. He was so patient and thorough when I wanted to try contacts again and went through a few brands but finally found a super comfortable one. I havent seen this well in years! I love my frame choice and they have so many styles to choose from. Highly recommended!

Gi
Review №67

Highly recommend. The staff is very friendly and helpful. The doctors are amazing- knowledgeable and very thorough (especially Dr. Prapta!). The office is beautiful and the selection of frames is great! Ive seen them in both their Mansfield and Midlothian locations and cant say enough nice things about this group!

Li
Review №68

I went there yesterday and thoroughly enjoyed my experience. Kaylee, Kathy, Stephanie and Dr. La were professional, but so friendly to newcomers such as myself. They explained each procedure very clearly and understandable, so I wasnt confused. Highly recommend going to this location!!

Ar
Review №69

I have been using TSO Mansfield for many years, and was very excited to have this new location in Midlothian open with my favorite Doctors! My husband and daughter see Dr Prapta and my son and I see Dr Smith. I recently saw Dr La in a pinch after my glasses were destroyed, and loved her just as much!

An
Review №70

The staff is friendly and courteous. They have a wide selection of frames for the family. Their hours are convenient. I would recommend.

Ve
Review №71

Office is clean, employees are welcoming and knowledgeable and the Dr. is fantastic!

Ye
Review №72

They explained what they were doing every step of the way.

Ri
Review №73

Dr. La is very knowledgeable. I really like the way she made me feel right at home. I will definitely be coming back.

Do
Review №74

Dr Cameron Smith and Dr Shawn Prapta are both caring and professional. I had an urgent issue and they stayed late to make sure I was taken care of on a Saturday afternoon. In addition, before I left Dr Smith gave me his cell phone number in case I needed him over the weekend. I felt well taken care of and was so appreciative of the compassionate manner in which I was treated. By the way, I was not a prior patient...I am now!! I highly recommend them

Ri
Review №75

DR. Prapta and the entire team at TSO in Midlothian and Mansfield are absolutely the best.They are very professional and great at what they do, be it working with our 13 year old Autistic son or the entire family each time we leave with a smile on our face and feeling better about our vision.TSO is the only eye care place for the Lindsey family for the past 5 years and will be for the years to come.Richard Lindsey

Br
Review №76

Dr. Prapta is an amazing doctor! He is thorough and answered any questions I had. The eyewear selection is great and I found some really cool glasses. Staff is super nice and helpful! Congrats on this office.

Vi
Review №77

My experience at TSO Midlothian was awesome! Kaylee, Kathy, Dr. La and Stephanie were nice and welcoming! They explained everything throughly and Ill definitely be back next year!

Da
Review №78

The staff is very accommodating, I appreciated Dr. Sophia La for her professionalism and knowledge, she explained everything and made the visit very pleasant. I am a long time patient of TSO and now am pleased to have a second location to visit.

An
Review №79

Friendly and professional staff.

Tr
Review №80

Our whole family gets treated at this office. The office staff is always friendly and very efficient. All of the doctors are very thorough and personable. We have used the office in Mansfield for several years, and are so glad they have opened an office in our hometown of Midlothian.

Ch
Review №81

Super friendly staff. Dr. La was very personable and friendly while conducting my eye exam. I would definitely recommend them for your optometry needs!

Ro
Review №82

My husband and I had appointments with the TSO in Midlothian, and we both saw Dr. Sophia La. She was professional and took the time to answers all our questions. We brought in our previous records and she took the time to review them. Staff was friendly and the office was very clean.

Pa
Review №83

Nice new office. Friendly staff. Good selection of frames from top designers.

Je
Review №84

Staff was courteous and knowledgeable. Dr. Prapta is very thorough and not rushed with patients. Good selection of frames too-some unique smaller size and modern brands! Great choice for comprehensive eyecare.

De
Review №85

Wonderful caring staff and the ONLY 👁 Eye place anyone should go to in MidlothianTop notch

Ha
Review №86

Good selection, nice staff, quick in and out. Would recommend

St
Review №87

Best service and Docs Ive had in a LOOONG time at an eye care visit!

Do
Review №88

Shiney new facility with a helpful staff. Dr Prapta is extremely knowledgeable and kind.

Pe
Review №89

Great group of care providers...

Aa
Review №90

Ive been going to TSO for years. Dr. Prapta took his time with me and addressed all of my needs and concerns. He did a very thorough eye exam. He has even gone out of his way to see me at inconvenient times to make sure I got taken care of! The TSO staff are all super friendly. Dr. Prapta gave me two prescriptions and told me exactly what each one would be used for! I Love my prescription sunglasses! I have referred multiple family and friends to him! love Dr. Prapta and his staff! Will never go to another place!!!

Ca
Review №91

Extremely great office! Dr. Prapta was great and loving my glasses!

Al
Review №92

Great experience for my daughter and I.

Ja
Review №93

Very kind and friendly staff, that are more than willing to help with any questions or requests you may have.

Information
22 Photos
93 Comments
5 Rating
  • Address:2020 FM 663 Ste 320, Midlothian, TX 76065, United States
  • Site:https://tsomidlothian.com/
  • Phone:+1 972-299-3720
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
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