Arrived about half hour after opening and the door was locked. Took about 20 minutes in order to see what kind of deal they could do in order to try and match what was on cricketwireless.com. The employee tried to work out the best deal, but their hands were tied and fell short about $250 with what was available online. I get that it’s going to be more in order to pay for the overhead of the dealer, but it was too big of a gap to overcome, and there wasn’t a solution to overcome just ordering the phone and service online.
My wife and I have been with Cricket for about a decade. Her old iPhone 5S was on the 3G network that is being phases out so she needed a more current phone for the 4G (LTE) network.Ryan was great! He showed us how to transfer all her stuff from her old phone to her new phone and gave us tips on accessories that would be helpful and those that would not be. His attitude was fabulous. Thank you Ryan!
Its was a good experience, the manager Alex was very nice and helpful. Very professional as well. The screen protector he put on he took his time to make sure it was square with no air bubbles. So nothing bad to say about our visit.
This is a great store full of friendly, helpful and wonderful people. The location is great the store itself is very well organized easy to find what your looking for when you walk in and its well kept up on very clean. Id recommend this location to anyone to visit for all their cellphone upgrades and accessory needs.
I love this location. Its close to my home, friendly staff, and clean store. Its definitely worth going to check out. Bought three of my phones from these guys👍
The employee here was very helpful. When trying to fix the mistakes he had made we were there 2 times in 2 days at least an hour and a half each time😅
Anthony Was Amazing !! His services I Definitely Recommend ☺️ Will Be Coming To This Store Just Because Of Him .
Great customer service all around! The employees are hard working and really know what they are doing!
The gentleman dare that help me has helped me and three times and do everything and exactly what to do he was very intelligent and I love that so good going
Great phone selection. Great customer service.The Manager is awesome and the rest of the staff
Very professional and good prices
The lady that help me get setup was awesome and i love my new service & free lg stylo!!
The person was very helpful with what I needed, I wish the cricket store on 7th east and 2100 south in slc ut didnt close though, they had more selections of phones, Ive been going there for years and was sad to learned it closed with no explanation
Clean store, friendly staff, and great service!
I came in with a lot of questions and honestly wasn’t sure if I was going to go through with coming to cricket, but when I came in Jake answered all my questions and made me feel super comfortable and made me laugh the whole time! I left with a great new phone and plan and his attitude and personality made my whole day!! 10/10 recommend to go in and have him help you out!!
They are the best. Kady done everything she could to make me happy.
Very friendly staff kinda manager very helpful.
Good professional customer service
Great customer service. Called earlier in the week and she has everything ready and set when We arrived. Go see Brixxon. To get great customer service. Also Claudia the DM arrived and made us feel welcome and comfortable. Both of them are Amazing keep up the great work.
This Cricket store is my favorite one every time I go into the store the whole staff is very friendly and extremely helpful.
This location has the most friendly and helpful staff. Theyre more than happy to help. Even when one of the other locations made a mistake they wouldnt own up to. Juan was more than happy to try his hardest to make things right.
Above and beyond average customer service. I am grateful for the extraordinary help I received. Im a customer care critic and excited to say only nice things about this location. Brixxon is amazing: she stayed (when she couldve went home) and made sure Verizon gave me an unlock code, and shes incredibly knowledgeable about the business. Jaydens and Brixxons patients exceeded most humans (50+ min wait time for a Verizon rep). A special thank you to the Manager Kelsey for helping a struggling single mother. Much love!
Great service.. They know their styff
So I have to say Brixon goes above and beyond her job. I had gone to the 45 the and state store where the guy did not get off the phone to even help me.I left and went to the store in midvale . Brixon went above and beyond. She needs her own store.
Awesome manager
I went in to find a phone for my niece. The good thing is that I found a better phone for me, the bad thing is you cant buy a non-activated phone.The person there addressed my issues, and didnt sell me what I didnt need.I will go back there when I need a phone again.
The man was very friendly, helpful with all my questions !!
Brixton was SO helpful.
Sibonei was amazing took care of my problem and was overall a great interaction. Everyone with cricket wireless should come to this location
Picked over, not a good selection
There were no spots to sit down the people were nice but it took long just to get a phone
Clerk wasnt able to help me with my phone. Didnt seem knowledge about products in this store. Went to a different location, and bought a new phone.
Bad one
Quick friendly service
Great customer service
Cheap! Friendly!