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CubeSmart Self Storage
621 9th Ave, Midvale, UT 84047, United States
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CubeSmart Self Storage
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Tr
Review №1

Regina is the best. She is so patient it amazes me. It’s always clean and she’s always helpful and her humor is hilarious!!! I love sending my friends there.

Br
Review №2

This place is AMAZING! Ryan was so helpful and the rates here are great! Storage is nice, clean, and secure. We feel that our items will be very safe and clean here. Thank you for helping us finding somewhere to store our belongings!

Je
Review №3

Sybil was so helpful. I was shown different options to make sure that I would be renting the right size. The prices here are a lot better than other storage facilities near by. The property was clean. They had a lot of merchandise to choose from. That helped me from having to run around. Sybil was very friendly, answered all of my questions, and made the move in process easy. I feel safe storing my stuff at Pro Storage thanks to their wonderful staff!

Lo
Review №4

Regina and Sybil are two off the nicest people. They are very helpful and provide. The very best customer service!! Thank you for all your help. Stace blessed and safe. Stacey lozoya

Je
Review №5

Great service and clean secure facility. Gina was great to work with. Highly recommend.

Te
Review №6

Clean, professional friendly staff, good rates, under camera surveillance and easy to get in and out of . The 2 things that could be improved is either a garbage can or dumpster could be put somewhere on the property (unless there is one which I havent found) and access to the bathroom as I dont see the sense in even having one if you cant get into it, although they will let you use the one in the office which is cool .

Br
Review №7

They are so amazing for giving me $10.00 off on my next bill just for leaving a five star review.

Ma
Review №8

Nice clean facility, easy access, and friendly staff.I Recommend it if you need a storage unit.Controlled climate, nice 👌

Be
Review №9

Overall its clean and seems secure. The one thing that I would have to critique is the fact that there is no lights the units. The only lights are the motion lights that are in the halls.

Li
Review №10

Regina and Sybil are two of the nicest people in customer service. They take their time andd ask questions and show you different sized units to make sure the unit you rent is the best choice for you. They treat you as if you where a best friend. Thank you ladies and prostorage!

Ar
Review №11

Love it very clean great price and great customer service i recomended..

Br
Review №12

So appreciative of Sybil, a model employee. I arrived right at closing with a packed 20 U-Haul truck and professional movers to help me unload. I was planning to arrive 45 minutes earlier but a wreck shut down the freeway. Sybil kindly stayed later to help me finalize the paperwork for my unit so that I was able to move in.

Br
Review №13

Recently signed up to rent a unit from here. Sybil was nice, professional, and great to work with. The facilities are clean & well maintained.

La
Review №14

Easy access, carts provided for move in/out. Must provide/purchase own cylinder lock.

Da
Review №15

Do not go here there was storages broken the day I went to go put my stuff in no cameras warning if you want your stuff stolen go ahead and get a place there

Ja
Review №16

I put a bed set and bicycle in storage in June, paid for 2 months, and then on August 17th, I paid $66 for Augusts rental. I asked for the 3rd months discount, they didnt allow it. The lower payments that i expected vanished. I originally wanted to extend from August to December but they said it would cost $400something dollars for the 4 months. Gonna get my stuff out of there

Hy
Review №17

Returned my UHaul here. The customer service person was very helpful and friendly.

Sh
Review №18

Pro storage is the best place to go for a storage unit I have been with them for over a year and they have been always been good to me and have the clean storage units and the brightest smiles that always bring joy to my day I will only use them for my storage needs even if I have to go from Salt Lake City to Midvale and I always know may stuff is safe with them thank you pro storage

an
Review №19

This is a great place to store you items. The staff, Regina and Sybil are very professional and their customer service is excellent!! Highly recommended for your for larger indoor storage. Thank you.

De
Review №20

Super clean, super nice employees, great location

Ro
Review №21

This was so pleasant to rent from. The place is brand new and clean. The office manager is amazing and so kind. She really cares about helping and making your experience the best. I really like the facilities. It is set up nice and easy to get to. I was very pleased with my experience and would recommend this place to others.

He
Review №22

I love this storage company. It was fast and easy to sign up and pay. All contactless. Prices are great and well worth the money. It has a gate and main door code making it way safer.

Ry
Review №23

TL;DR: HIGHLY recommend this location! A++!After doing quite a bit of research, I landed on this location for storage based on a really convenient location close to the freeway, climatized storage, and it was incredibly affordable.I was able to reserve a unit online and almost immediately received a call from the super friendly on-site manager confirming details of the lease, insurance, lock, and move-in, etc. Expert level master class in customer service!On moving day I was completely all over the place and didnt have any details. Regina was so nice and walked me through the facility and up to my unit, taught me how to use the special locks (first storage unit), and again went over all details of the facility.Everything from the reservation to the move in was so easy and guided, it was a GREAT first experience with a storage unit.The actual facility itself it super clean, great looking, very secure sand safe, has a large freight elevator and a cart that you can use to load in/out. Other tenants that were moving in/out at the same time were friendly and willing to share the cart. All around great experience!

Ra
Review №24

100% completely painless every step of the way. Everyone we worked with was super helpful and extremely pleasant and personable. If you ever have the opportunity to do business with Regina and Sybil (sp?), you will not be disappointed.

Mi
Review №25

Gina has been awesome they were so nice and helpful and i spoke with a lady through the 800 number i cant remember her name but this was my first time even getting a storage unit she was a.huuuge help with giving me guidance once size and things like that. Ive loved the customer service so far and i love how theres an option for 25 % off or first months free so that was great too. Thank you so much for such an easy and painless order.

El
Review №26

Sybil and Gina were ABSOLUTELY wonderful. I highly recommend this facility. It is clean, I feel safe, and the staff was incredibly helpful.

Lu
Review №27

Clean, secure facility with a friendly staff. Ive had good luck with Cube Smart at multiple locations in different states and would highly recommend them.

St
Review №28

Thank you Regina for all your amazing assistance and great personality! Regina is an understand and patient Gm. I even got in to the new building for unit. Fresh and clean! Thx again

Ch
Review №29

Regina is amazing she is extremely friendly and helpful and she makes sure you understand just how everything works and she gives you all the information she can so know all you need to know about just how everything works with the building like getting inside and working the gate she makes sure you know about the app and all the things you can do on it to help make your experience easier I highly recommend this place do to how friendly and helpful she is and also how clean the units are

St
Review №30

Regina is the best.

Ar
Review №31

Excellent customer service, easy unit access, clean and well run facility.

Me
Review №32

Regina and Sybill wore both so friendly and helpful when we got there. The units in great shape and very easy to get to would highly recommend this company. We ended up having to rent a second unit and Sybill made the process so easy and did her best to get the second unit as close to the first as possible. Thank you so much.

Iv
Review №33

Good location and decent pricing, management makes it so convenient with everything that’s happening right now.

To
Review №34

The staff at this location was amazing! They called me shortly after I made my reservation online, made me aware of the total cost (including insurance and the lock) so I would know what to expect when I arrived and made the process seamless from start to finish. The space was the unit was located was very clean and easy for my movers to navigate through. Huge perk is that it also has an elevator. I would highly recommend this location to anyone.

Ko
Review №35

Good price, clean facility, friendly staff.

Je
Review №36

The staff are the best. We use Pro Storage because they look out for customer needs and are always willing to answer questions when we have them.Update 10/7We just picked up another unit from them. Regina and her team are the best. I highly recommend using the Midvale location. They just put in a new building and updated the surrounding landscaping. Definitely a good choice for extra storage if you are in the area.Update 10/5When they switched to Pro Storage the staff stayed with them. They are what makes working with them the best. I highly recommend the Midvale location because of the staff.

Da
Review №37

Staff was super friendly and very thorough going over everything. They were accommodating and gracious when we hit a snag with my ID, Ladies we can not thank you enough. The 10x10 space is awesome, clean, climate controlled, and well lit. We would highly recommend the Midvale location, thanks again ladies.David & Sean

Je
Review №38

Regina and Sybil have made this a great experience. The facility is gorgeous and I know our possessions will be safe.

Ma
Review №39

Excellent customer service. Clean space And overall such a great place to store your stiff!

Za
Review №40

Clean facility. Nice manager. Easy to book online.

Er
Review №41

Customer service was excellent. Regina was extremely helpful and eager to answer questions, show the property and get me started at the lowest rate. I appreciate that things were handled professionally and efficiently.

Mi
Review №42

This is a top notch operation! The employees are both helpful and friendly. The on-site manager, Regina, is especially kind and eager to assist in making the process as smooth as possible. The facilities are clean and well maintained, everything is brand new. I would highly recommend this self storage option if youre in the area.

Ch
Review №43

Legitimately the most pain free process to make a reservation. I called, was given a huge discount and the reservation was confirmed all within 10 minutes. The staff was so helpful and timely.

Sh
Review №44

Great staff! Very clean facility. Elevator is huge for large furniture. I would recommend to friends and family.

St
Review №45

I highly recommend this storage place. Manager Regina was on top of her game. She really helped us out with our move out.

Tr
Review №46

Friendly and helpful staff. Brand new facility! Very nice and very secure! Good pricing. Would recommend.

ad
Review №47

Great place. The people helped me when needed.

Me
Review №48

As others have mentioned, this is a clean, new facility. We have been impressed with the maintenance of the building. However, they arbitrarily raise customer rates and do not understand the importance of customer loyalty. After only 6 months, Cubesmart raised our rates with only the explanation of ‘yeah, we do that’. Due to the lack of caring about customers and lack of taking responsibility by employees, I cannot give this facility a positive review. Renter beware, do not trust what you are told and know that this company does not care about you as a customer.

He
Review №49

Im not sure if I will rent from CubeSmart again. I hate to only give them three stars because their staff was amazing as far as kindness and politeness and helpful but... three different occasions I could not even get into my shed. They had construction going on. It was a ridiculous mess to say the least. The construction company working on the property were very rude to me on two different occasions. They wouldnt make a road to go through so that you could get to your storage unit. on one occasion I had rented a truck by the hour and waited about 25 minutes for them to let me through. I know the construction had to be done but it wasnt very thought out, or planned well. several customers were disappointed. Also on several occasions that I went there were no carts available. My storage was on the top floor and I had no way to bring it down from the top floor. The staff said someone was stealing their carts. That was frustrating! Over all I have to give it three stars because thats all it is. they really shouldnt rent out storage units just because one building has been built and the rest of them are still being built. unless, theyre going to have accessible roadways for you to come in and out to get to your storage unit. Anytime you need to. Thats what you pay for, thats what you should get!!

Mo
Review №50

Incredible customer service. Super clean and conveniently located.

Ba
Review №51

Great customer service. The ladies are so friendly and kind. And the storage units are very clean. I wish I had come here for my first storage unit! 🤩

Je
Review №52

Clean, nice, fast workers, outgoing and they have great candy. Friendly staff clean storage. The construction is going really good and fast. So come by and get an unit and mentioned Jennifer to get an awesome deal with the ladies here.

Ch
Review №53

What a great place. Staff was extremely polite, professional, Especially Regina, my wife and I had a misunderstanding and ended up getting the wrong unit, aside from the fact that we had already paid for it, Regina was on top of and nearly had already the problem fixed before we had arrived. 5 stars for sure. THANK YOU

Ri
Review №54

We appreciate the help that has been given us, especially that of Gina!

Br
Review №55

Excellent customer service. I will definitely refer friends and family.

Te
Review №56

Regina is awesome- very professional I would rent here based on her service.

Pa
Review №57

They are very helpful to work with & their prices & facility is very nice.

Ru
Review №58

Best storage ever !!!! and Sybil Rice she was Awesome !!!! And really helpfully

༺꧁
Review №59

My dad did the landscaping and planted the trees

Ni
Review №60

The friendly staff call after the reservation was complete. Telling how to finalize the paper work

Ni
Review №61

Regina was friendly and super easy to work with on such short notice!

Mi
Review №62

Super kind and easy to work with!

An
Review №63

We needed a storage in a hurry and they were there for us!

Ol
Review №64

Great facility, lots of help from Regina

Li
Review №65

Great service very nice

BT
Review №66

Nice storage

Ci
Review №67

The staff are quite friendly and informative about what theyre doing. The place is pretty secure too, with cameras and number pads. The storage units themselves are also secure, but in case you arent convinced there is a spot for you to put a lock on your own. I dont know for certain, but I know I got a large temperature controlled unit for under $100 and that made me quite pleased. They also have dollys that customers can use, though theres only two per building, and if its busy you might not get to use them yourself. Otherwise its a perfect place to store your goods safely and securely!

Information
23 Photos
67 Comments
4.9 Rating
  • Address:621 9th Ave, Midvale, UT 84047, United States
  • Site:https://cubesmart.com/utah-self-storage/midvale-self-storage/3859.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 385-645-0700
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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