Worst experience in my life here at this store they are all rude and hateful and they barricaded me in my house and everything I will never rent from their again
Only is getting one star because it wont let me give it zero. The manager Bryce is the most rude person Ive had the displeasure of meeting. Do yourself a favor go to Arrons or Conns or even Biglots. You will get better service.
Called and they said they were open got there and all doors were locked
This was the worst experience of my life with this company i will not be doing business with this center ever again. the manager bryce all but cussed me out when he lied to me about my delivery. 4 hours later when my equipment arrived the delivery driver knew me and my wife so its really hard to believe the story the bryce told me about how his delivery driver quit on him and thats why my delivery was late. nevermind the inconvenience of trying to work from home and having a time scheduled to be able to accept the equipment just to be completely disrespected by the individual running the show at this location. fast forward to when Im actually able to use my dryer. it is so stained and covered with burnt rubber that its not usable. i all and try to explain this to bryce and again nothing but attitude. he decides that he isnt gonna swap out my dryer for another one and is just gonna come pick up both my dryer and my new ipad that was a christmas gift to myself. because i have an issue with the condition of my dryer. now to be clear i didnt see this dryer prior to delivery. in fact for 1100 bucks i sure figured it was gonna be a lot nicer than some simple 200 or 300 dollar job that was delivered to my house. as mentioned before the delivery running late didnt allow for an accurate inspection of the unit prior to accepting the delivery. i am waiting on a call back from the district manager but im not counting on it. i will however be doing business at different location not a different chain
I would like to thank manager Liz and her team yes I like doing business with you all thank😊
Elizabeth the manager was the most amazing person ever. I’ve been seriously burned by other similar companies and she just made this experience the best ever.
They are very good and not pushy. They will get within your budget.
Good prices and fair weekly rates
Amazing. Liz was great to work with and easy to get things done. Answered any questions I had and worked around my time frame with how much I work. So much better then Aarons. Better items for better prices.
Dont get behind on payments. They will come to your house open your gate and leave 15 sorry we missed you signs on your door. Then leave your gate open for your pets to get out. Then when you complain about it the manager says youre lieing cause they are trained to not open gates. I have rented many things from rac in the past but will not in the future
DJ is the very best. He was friendly and very patient with my indecision. Worked to get me the very best deal. Selection of items was extensive and store was clean and organized.
Love the staff. They are super friendly
The lady Liz was very professional her replacement is rude and comes off as a bully
If you need a rent to own service and live close enough that the store can service your needs this RAC is better than most if not all of the others.
This center is always so nice & accommodating :)
Nice things, have rented there before . honest people .
Lady that works here is highly unprofessional. Have know clue how she still works here. Manager Don and assistant Dj are great. Rudy is great too!
Nice customer service ...many options on furniture all kinds ...representatives very helpful when your trying to find your price range so you dont go into a hole with your budget
Great service and nice cars
Excellent service from the sales staff. Quick delivery, super easy to pay through the app!
They help me and my wife get what we need the couch and recliner Im glad we have them its the first time I have bought nice stuff like this thanks yall.
Extremely disappointed so far.
Never had a problem with this place. Unlike Dana, I actually pay my bill so they dont have to come seek their merchandise. Very friendly staff.
Well they will work with anyone else but my husband and then proceed to tell him how to pay his bills,this isnt the only thing and and we did give back most of their stuff cause they are way over priced and went to arrons who are actually way cheaper and odd things and missed payments and the balaced owed left on the account dosent seem like its off with arrons,its constantly like that with rent a center and i will call corporate since an employee who unknown to me untill the person who told me which was a relative and who lives with me that he knew him from years ago cause said employee and his friends tried to jump my brother!,and this employee has been to my house and he knew everytime he came who my brother was and he still diddnt tell his manager or anyone the situation and diddnt stop comming to my house so i supoose i will call corporate on this store because that is conflict of intrest especially sending an employee who has done something like that........and if they did know and still did it they need to be held accountable for continuing to do it because i could of called the cops,pretty sad because ive had relatives leave rent a center and go to arrons over the same thing not to mention they tried to sell us a used mattress which by the way is still illegal.............dont matter if its been cleand or not,i paid off a used bed set from rent first years ago and they even said its against the law to sell used mattress.......and a lawyer recently told me the same thing.
Terrible service, ended up sending our washer and dryer back when they couldnt get our due date right. We were always late on our payment although we were paying on the scheduled date. The guy who hooked them up busted up theback for frame getting it in and then even worsetaking it out. There should always be two delivery people so things like that dont happen.
Terrible experience! Once you decide to not buy because the price is way higher then brand new they hound you.
Staff is awesome
Bought some used furniture
Great service
Never been here
Best customer service
To expensive rip off
Love
Hate there staff