Tabri and Billy were WONDERFUL! I had a dead battery - got a new one, they installed it - helpful, cheerful and efficient! I’ll be going back! Thanks folks!
Everything about my experience at this location was terrible. Initially thought everything would be cool. I ordered items I needed to repair my vehicle online for pick up. I get home pulled my vehicle apart only to have the wrong parts issued to me. Also while I was there I decided to make a return for a item I didn’t get to use. So the parts manager on duty begins the return transactions only to laugh at me in my face and said can you wait 45 minutes until my coworker come back who had just walked out to store 20 seconds prior to starting the return transaction. When I mean Connecticut has to be the slowest most dysfunctional and irritating state that I have ever visited for Customer service.
Excellent customer service by a young african american guy there, he was excellent helping me and very knowledgeable .
Decent service. Service personnel are courteous and friendly. Only wish the checkout was faster, because they try to sell other products for the customers. And that delays check out. Overall the store is clean and inviting.
Staff is usually pretty friendly and helpful. Selection is lacking though if youre looking for some color specific options
Very helpful, help me purchase correct wipers and put them on for me, great service..
Very helpful staff, and very friendly! Was able to get a new battery with the old core in quick time. Which is very good when your Moms car is dead in the driveway!
Excellent service. Noel and Tabri(sp?) didn’t hesitate to offer to instal the new headlights I was purchasing. Above and beyond!
Great part selection to give any car critical care or just a simple tune up. Great guys and gals to work with. Top notch.
Part Sales Manager that was working today was very pushy. Tried to up sell me on a $200 battery and when I asked why I couldn’t go with the standard battery she immediately became frustrated and said “it won’t fit”. I still went with the standard battery that was $60 cheaper and it fit just fine and car started with no issues. The technician “AJ” was extremely professional and helpful - only reason this review is 3 stars.
Needed bulbs. Got bulbs. Quick and easy as usual.
Great customer service. Quick and efficient. Good knowledge of the business.
Friendly and knowledgable.
People working their very helpful.
I really dont care for AutoZone I just stopped the new to see if they had something that I wanted but they didnt but I have nothing negative to say about it
Pretty knowledgeable. For the most part. There open in their safe that is a good day so far theyve had all the parts that I need. Sometimes they do not know exactly how the parts are being installed of which is OK. YouTube does know where parts go. Lol staff is friendly prices are fair
Very helpful
...still out of rain-x car soap!!!
Dori went way above and beyond to help us figure out what the name of a coolant system part was that was leaking on my wifes car. She was determined to be sure that we had the right part and took her time to ensure that it was correct. Her dedication to the customer is incredible and greatly appreciated. Added bonus - she was able to multitask and help other customers in the store while we were there, yet was still able to make us feel that we were her top priority. Yes, she found the name of the part, it was in stock and my wifes car is back on the road! Thanks again Dori!
Brain dead people work their great for selfservice
Words cant explain how great it feels to receive excellent service these days. Dori was amazing, in addition went over and beyond my initial inquiry. I high recommend this location.Thank you,
Very good experience. Dori helped me find the correct headlight bulb replacement and also helped me install it. Quick and superior service done with a smile. Thank you!
This is my favorite part store chain by far.. With my discount card I have saved some serious cash.. I was greeted as I walked in and the staff was great.. Oviously the stores I have visited were well managed.. Well this would be my first stop for my care needs.. Store is totally stocked with supplies and great attitudes.. See ya here.😀🐟🐡
This really good place and service is fast, helpful staff smiling and goodParts are good and good price too., thanks to everyone who are in the storeThanks
Dorothy was a wonderful help even in the rain. Never receive bad service here!
Gotta love this auto store! Ask a question and they can give you a very true answer. They never lie to push a product on sale. my husband and I were so disgusted with the cleaning products for our car windows. Every single one left streaks and film. When I went to the desk and asked the guy at AutoZone what can I do to get our car windows really clean without having to do it eight times and still end up having our windows streaky and cloudy in direct sunshine, the salesperson told me that he uses this particular one and he walked us to it and showed us the product and said it even smells wonderful but it does a wonderful job on cleaning the windows. Of course we rolled our eyes but I bought it. OMG! It was the best car window cleaner ever. He was right! So now its a year later and my husband decides that he really wants to clean the windows of his small car (I call it the dog car because of all the snoot prints and drool!!!), and his car was parked on the street. He just said Im taking this and trying it. Well, he took the spray can of it and did his cleaning, came in and he was wide-eyed and bushy-tailed and said, Ive never seen this before in my life.. that guy was right! I said I told you so! And they helped my son when he got his first motorcycle by saying a trickle charger would keep his new motorcycle battery alive all winter. Yup! Anything I ask them, I receive great advice and they show me the best product. Great service, good discounts, and they take care of all our parts needs. Four thumbs up. 👍👍👍👍
Service was great will comeagain!
I had a great customer experience at the Milford Autozone. Dori was extremely helpful and knowledgeable. I was helped as soon as I walked through the door. Keep up the good work!
Extremely friendly and helpful
Every time I buy parts there theyre wrong I just recently bought parts for my car and I had to go back three times because the parts were wrong the staff dont know what theyre doing no nothing about cars
Camillo - technician, customer service was superb. Patient and professional and helped with my car battery
They have car parts
Was out driving heard a pop. After pulling over we called the local AutoZone to see if they had the part, they did and had the part ready for us when we got there. It was a fairly quick and painless experience even thou they were training a new employee who seemed a little lost. LoL 😆
Sold me the wrong part and had to drive back there when I made it clear. And had an associate in the background telling me any mechanic would know what the part it is and got into an argument with him. Seems like all the staff is against you. If you go in the store you have to go in with an attitude.
Dorothy really helped when my part was defective. Great service!
Quick service! I got exactly what I needed!
Good enough to come back to.
Very clean and well stocked store. Counter personnel are pretty knowledgeable on products. Store set up to find products easily. Great automotive place to shop
They always help me very good service, Pedro helped me knew what he was doing. Happy
Store 3209 Milford, CT. I had great customer service by employee Dori. She was extremely helpful and very informative. Awesome overall experience!!
Totally unprofesional service
Once upon a time there were people who used to seek the good in others and help each other with their services. Apparently this doesnt exist anymore when you call the store asking a simple question and you get a what do you want type of response from the typical condesending bastards that work in high positions for retail companies such as Auto Zone.
Incredibly incompetent staff. Two senior citizens at the front seems put off that they had a customer. The old guy couldn’t even unscrew a headlight bulb! When i got it off for him the “manager” or some other lazy employee informed all of us that they couldn’t replace the bulb without removing the battery. Which wis not the case. He was too interested in eating his lunch. Terrible experience. Will never go back
Talked to a young man who told me he would be right with me. Some older lady asks if she could help me so I show her a picture of what I want on my phone and off she goes. She comes back with the part seeing me looking at devices they sell to broadcast Bluetooth to a radio she asks me if theres anything else I need not once noticing I was busy but twice. I replied well I WAS LOOKING but I guess Im done.She rang me up as fast and as angry as she could. She ran down an aisle as I got in my car... guess she had other business there.To think I drive from Stratford past the Stratford AZ for a better attitude. I should have just waited for the young man. She shouldnt have taken me as a customer if she had other pressing issues down that aisle.
Having Aristydes helping me by reading the code for the Check Engine light on, and his recommendation of what I should do, was nothing but a total satisfaction!Keep up the good work!
Excellent store. Ana helped us right when we came in. She helped us find exactly what we needed. Fair prices for everything that are comparable to amazon. Definitely coming back when im doing small car projects.
Tonight my headlight went out on my Altima and I needed to borrow some tools to remove my wheelwell cover to acess the headlamp. After almost stripping the rusty bumber bolts, Gladys came out of nowehere and brought me a better flashlight and she began to work on the wheel cover. She worked it open enough so, I can remove the old headlight bulb and easily install the new one. Gladys provided quick, friendly and intelligent custoer service and I was able to drive home with both headlights working. Thanks Gladys for making my experience a gret one!
Dont come here if youre looking for someone to help you with a purchase or have knowledge of different vehicles. I came for wipers for a GMC and the man didnt know which one or how to put them on and the other two miserable people working got angry when he asked them for help and simply said they didnt know either. I would say go somewhere else for your general car part needs.
Have the parts and supplies but a tad expensive, unless you have a coupon
Kind and helpful. Got everything I needed at a reasonable price.
Customer service is great . But they have issues with stock and Ling lines
Absolutely the worst service I have ever received. I am a frequent customer and never have I had such a problem trying to return two products. Ridiculous how rude they get once they knew I was there for return.
One stop shop for pretty much anything your car needs. Guys behind the counter were pretty knowledgeable as well.
I visited the live oak, Florida location on my way back from Ohio last month. The staff stayed with me on their time to make sure my repair was going alright and helped me every way they could. They have my respect and a lifetime new customer.
The employees were very helpful in finding me exactly what I wanted for my vehicle.
Staff was fantastic!! Had everything we needed for the most part. Couldnt be happier!!
VERY POOR SERVICE. I BROUGHT COUPLE OF OLD LAWN MOWER SPARK PLUGS SO THEY CAN HELP ME TO PICK A NEW ONES, THE BOLD GUY AND THE PUERTO RICAN LADY WERE TALKING AND TOLD ME TO GET IT MYSELF FROM THE SHELVES .THE REASON WHY I ASK THEM TO HELP ME IT WAS BECAUSE THERE WERE TOO MANY SARK PLUGS AND IT WAS CONFUSE.I WENT TO CARQUEST WHICH IS A BLOCK FROM AUTOZONE AND I GOT A A AAA+++ SERVICE .NOT GOING BACK TO THIS STORE.
Good atmosphere, stock and service. Only problem is no military discount.
Their computer system was having difficulty locating my contact information it became problematic for me to receive the credit on my lifetime warranty brake pads after having to explain that their computer problems were not my concern my concern was only that I received the proper credit according to the warranty if they have difficulty looking up myrecords why should that affect me when I have my receipt in hand people move and people change phone numbers obviously their system is Antiquated and they had tremendous difficulty finding any thread of the transaction the gal became very mean-spirited over the counter quite disappointing for a company that Prides itself on customer service Ive had other experiences with other AutoZone locations that were much better
Very helpful staff with decent options.
Friendly staff, very helpful.
A fantastic Auto Part place
Mamager Rude,
Convenient location. Helpful employees.
Always very helpful people. My go to every time I need parts.
Tim and padro, are the best, very knowledgeable, very helpful.
Typical franchise
The staff really try. Good, safe location.
The Batman tattoo bald guy is useless... he makes shopping awkward like I’m disturbing his day by shopping in his store.. if he is at the counter just leave you will get zero help from him
Need more help in the store
The parts I need are always in some other store and these guys want you to wait a day to order something when it is available elsewhere for the same price.
Helpful and friendly
Long wait for service even when the place is empty. The clerk seemed to be upset I was shopping there. So many other parts store they have nothing special, save your time go elsewhere
Horrible ask for cap and rotor for my wifes gmc take car apart open box no rotor have to put back together to return to store, nothing like having to do it twice
Good for an oil change, thats about it
Employees should be better educated
Fast and responsive help
Great customer service
Love this place
Big help
Its an auto parts store what more can i say
Very helpful.
They seemed to have everything we needed. Your typical AutoZone.
Thanks Again
Best service.
Helpful staff!
Needed a part
They gave me break pads and rotors that dont match my vehicle make and model.
Had what I needed👍
Good place
Great prices
Friendly Employees.
Thanks for your help
Great
Good
Found what i needed.
They take care of you fast