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Souhegan Valley Motorsports
459 South ST. Route 13, Milford, NH 03055, United States
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Souhegan Valley Motorsports

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Ja
Review №1

Hans the sales rep and Alyssa from finance are fantastic! Just bought a ninja 650 here and there happy to see you and are genuinely enthusiastic about motor sports. Always happy to do business with those that really get it.

El
Review №2

We bought a Marlon SXS riser from out of state. They arranged their schedules so we could pick up. They had an issue and did not let them stop them. Super courteous and professional.

Ca
Review №3

They had a hard time getting certain parts, just like everyone else right now. So, I needed to wait for my bike after drop off. But, when my bike was finished I was very ill and could not pick it up. The bike sat there for almost 2 month before I could get it. They were very kind and understanding.

Ke
Review №4

So Ive been looking for a side-by-side for several months now and if anybody wants an experience they will never forgetAARON in sales is absolutely amazing, completely knowledgeable about their brands Can-Am expecially. And if his knowledge doesnt get you the demo ride certainly will WoW!!!Alyssa the finance manager, came through with a deal that was too good to pass up... absolutely amazing!As my grandson would say time to sling some mud!!!😜

Ch
Review №5

Nothing but good things to say about this place. Hans helped me find a KLX300 Ive been looking for, gave me the time and energy other places dont. Alyssa helped me seal the deal, and shared everything I needed to know on the financial front, great job. Then Aaron helped me load my bike with slight technical difficulties on my part and dealt with my rambling Dad, but was an excellent sport, ha! Thanks everyone! Really can sense the connections here.

Jo
Review №6

Installed Mitas EO7 back in March. Got it done quickly.Now Im back. To have that worn out EO7 replaced with a fresh Dunlop Trailmax Mission.

Fr
Review №7

Knowledgeable and friendly staff as well as an excellent selection of products, accessories and parts.

Ro
Review №8

I have been to Souhegan a few times for parts and advice and sometimes just to window shop and the staff has always treated me like I belong. Never a problem ordering parts. Very friendly and helpful people. Hope to buy a new sled next year and Souhegan will be the first place I will go to.

ju
Review №9

Havent taken possession of my 21 can am renegade xxc 1000 yet . But Hans and Alyssa have been great with getting everything set up. Great customer service so far. I have definitely felt as if my business is important to them not just another sale. While I dont wanna wait for my atv to come in and drive 1.5hrs these 2 have definitely made that reality worth it. Ty cant wait to ride.

Ra
Review №10

Excellent service, excellent staff, a truly excellent experience! We look forward to doing more business here in the future.

Th
Review №11

Great place to get your parts from and they do great work on the bikes there they are a very good group of mechanics and the customer service is great love this store

sn
Review №12

Absolutely incredible store! Extremely helpful, friendly, and knowledgeable staff. Great prices on everything, not just machines but also on all clothing & gear, and at great prices too!

Cr
Review №13

Great place to do business. Will definitely be back! The salesman Hans was fantastic

So
Review №14

Made a recent purchase with the crew at SVM. Hans & Alyssa were incredibly easy to work with. They both answered any questions I had and left me with no doubt that I made the right decision.

Wa
Review №15

This company has the best service department. If old sled or any brand they will help you keep your sled like new.They also get you parts at fare prices.

Ro
Review №16

Bought a 2021 KLX 300R gave me a great deal on bike. Hans the sales rep was great and Alyssa with the admin part was awesome. Traded in my DRZ had a little haggling there but no p. Great service and friendly would highly recommend and I would go back.

Tr
Review №17

Brought my 2020 yfz450r in to have a speedometer/hour meter installed very happy with the install everything works as it should and looks clean wites nice and tucked will definitely be returning for any of my service needs

Si
Review №18

Thanks to the service team for the awesome work on my older Kawasaki ATV. They did a great job, and provided multiple updates throughout the whole process. ATV is running top notch now!

Je
Review №19

Amazing staff! Great place.

li
Review №20

Best ATV dealer ever

Tr
Review №21

The service department won me over today. souhegan is now my go to dealer

Ro
Review №22

Great first time there! Will return. Chris was great!!Rod

Cr
Review №23

I cant say enough good things about these guys. I am a business owner and I have very high standards & expectations when working with other businesses. These guys continually raise the bar with their exceptional knowledge and honest guidance. Scott is very dedicated to helping educate his customers and always takes the time to give me good advise while considering my best interests. Sean is very knowledgeable with all aspects of the business from the product line they sell to the parts to fix them and Chris is excellent to work with when buying parts, he always gives me honest advise and has a vast knowledge of the industry. These guys sell a premium product and always back it up with top notch service and parts. Keep up the good work guys!!!!

Jo
Review №24

These guys are great, Good service, and the sales people are not pushy. Great bunch of people and I would highly recommend.

Ga
Review №25

Awesome! Great guys!

Gr
Review №26

Wanted a Husqvarna TE 300 so I called the sales department and spoke with Tyler. He was extremely knowledgeable and we were able to discuss exactly what I wanted to do with the bike. He knew just how to get it done. 45 minutes later I was in the showroom ready to ink up on the last one they had in stock. Alyssa handled the financing aspect of the deal and she was great.We hit a snag when my approval came back with a $2500 down payment because I was over-extended. When it seemed like I wasn’t going to be able to purchase the bike and make it work financially, the team here at Souhegan stepped up and found a solution that worked for everyone.Genuine folks that really do care about making customers happy. They could have easily moved on from the deal and sold the bike to the next customer. Instead they made sure they did everything they could in their power to make it work for the customer right in front of them, me. A rare instance of exceptional customer service in this day and age.I will drive right by all other dealers and make the trek here for all my service needs and future purchases, and I recommend everyone to do it as well. Thank you Tyler and Alyssa!

Mr
Review №27

Friendly staff. Always helpful and knowledgeable.

Ti
Review №28

Excellent place to do business, great people

Ra
Review №29

This is a great place to go. I found the staff to be very helpful and knowledgeable.

Lu
Review №30

Open house was great, thanks for the demo rides

To
Review №31

Bought a used yfz450 here yesterday. Every person I interacted with from email to in-person was super friendly and helpful. Special thanks to Tyler and Alyssa for helping me with the purchase. This place is well worth driving out of your way.

Jo
Review №32

They were very helpful. The selection was good and the place is bigger than I would have thought. Glad I stopped in and I look forward to going back.

Ty
Review №33

Probably the coolest bunch of guys that Ive ever had the pleasure of dealing with. Tyler, the salesman I dealt with, was phenomenal. He answered any and all questions I had regarding the bike I was purchasing and some gear. I had such a good experience there that I recommended them to a few of my friends that were also in the market for new bikes and they ended up buying the same week. Id recommend them to anyone looking to purchase a new or used toy.

Ch
Review №34

Aaron and Alyssa made this purchase not only easy and painless, but also enjoyable. I bought a Can Am not because it was what I initially wanted, but because I found a fantastic local dealer that gave straight up answers without the sales hype. I love my new Can Am and greatly appreciate the efforts by Aaron to find and get me the right machine at a great price. Thank you for making it a fantastic experience for me and my kids!

Ro
Review №35

This place is always awesome. I have purchased a bike here, gotten parts, and dealt with service for inspections. Every department is top notch, the team seems really dedicated to making the customer happy and leaving knowing that this is the shop they will do business with every time. Great job from these guys, glad theyre around, a true five star place.

Ri
Review №36

I recently purchased a new UTV form AAron, The entire experience was pleasant and smooth. There was a small issue with the gas gauge on the UTV and AAron wsa right upfront with me, and offered a great solution. I got an amazing deal on the UTV and the plow Accessory. Thank you AAron and Alyssa in finance!!

Ja
Review №37

Adam in parts is more then helpful couldn’t of went to a better place they have all my business from now on

Pa
Review №38

Absolutely the worst sales team! Will never do business with them and DO NOT recommend them.

L
Review №39

Purchased a new modular helmet here. They have good selection of gear and prices seemed to match the online vendors. Customer service was great too. Support your local shops.

Jo
Review №40

Awesome, friendly people!😎👍

Sa
Review №41

This review is for customer service - I had called Aaron from the sales department to discuss getting my bike picked up, reviewed, and possibly selling it to them. Long story short, I had to reschedule twice and then ended up cancelling since my neighbor bought the bike last minute. Aaron was very patient with me, polite the whole time even when I cancelled. I was a bit anxious (never having sold a bike before) and feeling like a jerk for being a difficult customer, but he was very positive the whole time, which I really appreciated. Thanks.

Da
Review №42

Thanks to Hans and Alyssa for making the purchase of my new ride a pleasant one and also a thanks to Scott for helping me out with accessories. Nothing but good things to say about this dealership 👍.

Mi
Review №43

One of the most enjoyable buying experiences ever. Knowledgeable, friendly, and willing to deal on accessories. I recommend them wholeheartedly to anyone looking to make a purchase.

An
Review №44

I was looking around for a used motorcycle for touring. SVM had a 2017 Kawasaki Vulcan left over at a great price. Staff was easy to deal with and very knowledgeable. They made the purchasing process very easy. I worked with WIll from the sales department . Will took his time, he went over the Vulcans features and service manual with me at time of delivery. During the inspection of the Vulcan, he noticed that the battery charger tender wasnt installed. Will had the service department take care of that. My only suggestions for SVM would be to decrease the wait time during delivery and to make sure the motorcycles are detailed. All in all very happy with my purchase and the sales process.

RJ
Review №45

In all my years and all of the vehicles I have purchased new and used from a dealership I have never felt so valued as a customer. SVM is the best of the best whether you are getting service done, buying parts, buying a new or used vehicle or just going in and hanging out with the employees you are treated like a valued customer and friend. I would not and will not bring my business elsewhere.

Yo
Review №46

Great team! Beautiful peoples

Ri
Review №47

This is a great place to buy a new bike or have service done on your current ride. The staff is very friendly and helpful. It is like dealing with family as that is how they treat everyone, as part of the family.

Je
Review №48

Bought a Can Am Renegade XXC today best experience I’ve had buying a new ATV from the first phone call friendly service . Every question I asked was answered with no pressure to buy . I was torn between two ATV and on Friday I asked if the second ATV could be assembled so I could see both and the hot it all done by Saturday can’t say enough about this experience if I could give 10 stars I would have .They will be getting more of my business that’s for sure .Thanks Tyler your the best as well as everyone who pulled through today .

je
Review №49

So we get Valley motorsports was excellent to us today. They put on one heck of AOHRV course and the instructor was great but they were great as well provided everything we need for samples and lessons and tables in food and drinks absolutely amazing.I will be back to spend my money here as they did this all without any thought of return for themselves and to make our sport better and in return I will spend my money with them

Je
Review №50

Been shopping here For 5 years and the parts department is usually top notch. I call today and assuming a new guy answers by the name of Adam. He is not very responsive or helpful at all, seems he didnt want to answer phones today. I waited on hold and it rang through again because I was on so long and he answers oh, uh-huh youre still there!? Needless to say he was of no help at all and got nowhere. ....my business is going elsewhere.

kw
Review №51

Aron was great to deal with. He was honest, informative and very personable. I bought a used dirtbike for my son I have to say it probably was the best experience I had buying anything. It really shows that he cares about what he does.

Lu
Review №52

Not the best place for old motorcycles the service dept had the inspection done and the back break was not working still got a sticker. The anwser was that the older susuki models dont have the best breaks. 2nd left some electrical wires hanging and without asking they just took them off. Maybe a good place for sales but definetly not the best on repairs

Sc
Review №53

Excellent group of employees delivering great customer service. Competant repairs and good pricing on sleds.

Ad
Review №54

Called to get a price on a new ATV and they spent 3 minutes explaining to me why they wouldnt give me a price. Would have more luck selling if they would give the customer what theyre asking for. Its a buyers market... step in the ring and compete.

Ro
Review №55

I had a few initial issues after my purchase but the helpful staff made sure all was well by the time I actually received and drove the motorcycle.

Ch
Review №56

Awesome honest dealership that is involved in the community. Buy your bike here!

Za
Review №57

Awesome shop. Never had any problems with them. Been racing off road for the for years. Great shop!

St
Review №58

Love the place all the guys are so cool and I trust the work they do on my husky, makes me want to go there for all my bike needs great place for sure, what a difference it makes to have the guys they have working there cant say enough

Mi
Review №59

Bought a dirt bike for my 14-year-old son and received excellent sales support from Aaron as well as follow up from the parts department. Very friendly and knowledgeable staff, highly recommended especially for newcomers to biking.

C
Review №60

Nice facility, plenty of inventory

Na
Review №61

Great family owned business. Very happy with our purchase!

Ma
Review №62

I had a great experience, their customer service was incredible based on the way that they communicate.

Bi
Review №63

Awesome love my can am spyder. Best service around.

Ti
Review №64

Staff isnt really attentive, best bet to shop around.

No
Review №65

Bought my new Husky701 here, great place and great team!

Em
Review №66

Good shop with quality merchandise. Friendly, knowledgeable staff.

Jo
Review №67

Top notch Service

Mi
Review №68

Great staff lots of inventory love this place

Za
Review №69

Great poeple to deal with amazing service

Ka
Review №70

Great shop, great selection, super friendly & helpful.

Er
Review №71

Friendly and great experience!

Lo
Review №72

Awesome Team! Thank you SVM

Da
Review №73

Good people all around in Sales and Service.

Jo
Review №74

Awesome place and staff !

Wa
Review №75

Great dealer. Friendly service.

Ge
Review №76

Called several places before no help.. called souhegan valley spoke with Tom he said just come in we can help you.. and guess what great service and done before the time he quoted

Ed
Review №77

Great shop. Prices are on point.

Ke
Review №78

Best place around for snowmobile service and sales.

Co
Review №79

Theyre great

To
Review №80

Quick and easy ty is the man

me
Review №81

Used to give this 5stars but new kid (will)is in sales, way too cocky and likes to talk down to you, I have got them a few sales but couldn’t even get a hat out of the deal ... need better sales manager that is more honest

De
Review №82

Great selection!

Er
Review №83

Tom in service is absolutely amazing

Vi
Review №84

Great sales and service department

Jo
Review №85

Super service, extremely helpful

Fr
Review №86

Great place

Sh
Review №87

Great selection, people, and service

NP
Review №88

Place is great!

ml
Review №89

Always friendly!

Jo
Review №90

Always knowledgeable, helpful and friendly.

St
Review №91

The best

Da
Review №92

Helpful staff.

Mi
Review №93

Friendly staff

Ji
Review №94

The staff was super friendly and helped me find the right helmet!

da
Review №95

Picked up new can am today. Hans is the Man! Made the process very easy! Even dropped it off for me.

Information
100 Photos
95 Comments
4.7 Rating
  • Address:459 South ST. Route 13, Milford, NH 03055, United States
  • Site:http://souheganvalleymotorsports.com/
  • Phone:+1 603-673-6007
Categories
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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